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Shopper Award

Historical Emporium Reviews & Ratings


At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.

Note: the reviews below were collected prior to our joining Shopper Approved in November 2013, and are excluded from the summary statistics above.



Historical Emporium Customer Reviews, Week Ending 2009-07-19

Jack P
CA, United States
2009-07-15
Camille P
FL, United States
2009-07-14
Customer Service went the extra mile when I had a situation about merchandise I had purchased.
John B
CA, United States
2009-07-14
Easy process from ordering to returns. Very smooth transaction.
Tina W
CA, United States
2009-07-17
I ordered the items for my dad who lives in Texas and doesn't have access to the web. He seems very happy with his purchase, the quality and the service. He had no problem returning the wrong size and then getting the right one.
Randolph G
IL, United States
2009-07-17
you guys really got it down. i love your shirts i just ordered another today. Am thinking about one of your savvy overcoats Will need coaxing and professional help to get size right. We will be talking about this soon
Ann H
ID, United States
2009-07-17
The theatre community is small; everyone knows each other. If you can keep your prices low, you'll still see a profit due to volume. I'll use you again for my next western production. Thanks!
Harold C
MI, United States
2009-07-17
Lorinda L
CA, United States
2009-07-17
I don't actually know many people who would want these products, but if they did, you'd be the one. Products were of very good quality and I received them promptly.
Paul E
WI, United States
2009-07-17
Stephan S
AZ, United States
2009-07-17
Joseph H
RI, United States
2009-07-17
James S
-, Australia
2009-07-17
Already have.
Barry S
TX, United States
2009-07-17
You were very helpful when I called about sizing. I then ordered online and received my order quickly.
Douglas A
UT, United States
2009-07-19
great range of product & choice
Michael F
OR, United States
2009-07-17
Overall, too rich for my blood. I'll check back, though.
Janice P
VA, United States
2009-07-19
My only problem was the mens hats. Can't really tell the size without trying them on.
John B
PA, United States
2009-07-19
The garment was the utmost quality and was delivered quickly and in excellent condition.
Kathy T
WA, United States
2009-07-19
very happy with the hat, great quality and as nice as it appeared in the photo. arrived promptly!
Donald P
OR, United States
2009-07-19
I was very pleased with my my top hat and received it much sooner then expected , Was very happy with it. When money permits it I will be ordering more from you . Again was very pleased thank you so very much Sincerly Don Price.
Jason G
AL, United States
2009-07-17
Precision and speed.
Mikael M
-, Finland
2009-07-17
John H
CA, United States
2009-07-17
Geoffrey G
UT, United States
2009-07-17
I had the announcement of a pirate-themed party dropped on me at the last minute (less than a week in advance!) and turned to The Emporium for costume props to make myself and my wife into aerialist pirates. All the items arrived the day before, and we w
Annette D
WA, United States
2009-07-17
THe first blouse I ordered was WAY too hgh in the neck - extremely easy to reurn, I love the 2nd blouse, the historic accuracy is right on - thank you.
Amanda B
United Kingdom
2009-07-17
words fail me just brilliant
Mike B
-, Ireland
2009-07-17
Excellent customer service, particularly at the front end. Noel was wonderful in this regard and the merchadise is top quality. Very satisfied.
Arlene J
HI, United States
2009-07-17
Gus L
EN, United Kingdom
2009-07-17
Quality and Customer Service are excellent. Exemplary in fact.
Sharon T
MI, United States
2009-07-17
Prompt service. Was very happy with my experience.
Amanda G
MN, United States
2009-07-17
Michael B
WV, United States
2009-07-17
Thanks the order went very well. I am going to be using the glasses in an outdoor drama next weekend entitled Terror of the Tug. I am a Baldwin Felts Detective. You can see pictures online. Google Terror of the Tug, Welch WV.
Victoria S
WI, United States
2009-07-17
Ernest R
AR, United States
2009-07-17
order was good ,shipment was fast. very good
Eric P
CA, United States
2009-07-17
I rate all online stores on how fast the merchandise arrives and in what condition. I received the items I ordered quickly and they were all undamaged.
Rory O
RI, United States
2009-07-17
I have already recommended your site to several.
Mark R
WI, United States
2009-07-17
Products affordable, and as advertised. Compass was a lil cheapishly made, but then again it didn't cost much :)
Teresa A
OR, United States
2009-07-17
Judith M
NV, United States
2009-07-17
William C
IN, United States
2009-07-17
Great stuff !!
Curtis M
NC, United States
2009-07-17
Vivian S
SK, Canada
2009-07-17
I was very pleased with the quality of the goods and the prompt delivery. I will definitely be ordering from Historical Emporium again and will be recommending the website to my family and friends. Thank you again. Vivian Strome
Jeremy I
MN, United States
2009-07-17
Susan H
VT, United States
2009-07-17
Very nice. Arrived timely and exactly like pictures which was prefect! And...she loves it! Thanks Sue
Louis D
FL, United States
2009-07-17
Bonner W
NM, United States
2009-07-17
great service.. thanks
David L
RI, United States
2009-07-18
David M
PA, United States
2009-07-18
Daniel H
VA, United States
2009-07-17
You were very prompt in refunding our money on the item returned and we think this is very important. we are still waiting on our money for boots ordered thru another Co. so we won't order from them again.
Angela M
WA, United States
2009-07-19
I have ordered 3 times from this site and I am really impressed with the service and the quality of the products.
Thomas W
CO, United States
2009-07-19
the fact that my order was shipped back to your own warehouse is puzzeling to me, the length of delivery is quite questionable.. Too bad for me that I couldn't ride in a parade because of lack of uniform
Belinda M
-, Australia
2009-07-16
They had the excat pocket watch is was after with all the features. I was thrilled when i found it
Emmanuel D
-, France
2009-07-16
Roger M
FL, United States
2009-07-16
Edward W
NJ, United States
2009-07-16
Bruno M
CA, United States
2009-07-16
Becky L
ID, United States
2009-07-16
Rosita P
PA, United States
2009-07-16
The items I ordered arrived swiftly and were of good quality, my husband got a good laugh out of them as they were meant as a gag gift for his birthday
Mary M
BC, Canada
2009-07-16
The items purchased are for a Bonanza (old TV show) in September. I would certainly recommend your Emporium to anyone else needing similar items.
Jody M
TX, United States
2009-07-16
Your staff was very helpful in fullfilling my requests. Thank you.
Aaron G
CA, United States
2009-07-16
Thanks for your helpful site and products. Only two small points: the photos ont he site do not always match the product (the cravat in the photo is grey but in reality it is black, and the string tie looks like it has a floral pattern but it does not). O
Jacqueline Z
CA, United States
2009-07-16
Your order was very quickly received, like within 2 days, and it was a very comfortably product, boots. I just couldn't have been more please. I will recommend The Emporium to ALL my Docent friends!!!!!
Timothy H
UT, United States
2009-07-16
GOOD SELECTION, FAIR PRICES, EASY TO NAVIGATE SITE, YOU HAD EXACTLY WHAT I WAS LOOKING FOR
Edgard R
IL, United States
2009-07-16
Thomas A
IL, United States
2009-07-16
You are very fast in delivery of the product. Thank you very much.
Joetta F
MO, United States
2009-07-16
Kenneth S
GA, United States
2009-07-16
Looking forward to ordering something else in the future!
John M
FL, United States
2009-07-16
All around great service, and very fast respones, also down to earth pricing. Thanks.
Leah A
TX, United States
2009-07-16
Ralph R
VA, United States
2009-07-16
Good product. Great customer service.
Bryan J
TX, United States
2009-07-17
Excellent service, fast delivery even on a pair of pants that had been back-ordered!
Michael P
GA, United States
2009-07-17
Excellent products and customer service.
Stephen M
LA, United States
2009-07-17
Kathy B
WI, United States
2009-07-17
Staff was helpful and delivery of the product was very quick. Thank you!
Christine P
CA, United States
2009-07-17
Easy ordering, fast delivery & beautiful boots!
Rachelle B
CA, United States
2009-07-17

Product Reviews, Week Ending 2009-07-19

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Douglas A
Salt Lake City, UT
Jul 19, 2009
great range of product & choice
Service
Service
SKU: service
Janice P
Troy, VA
Jul 19, 2009
My only problem was the mens hats. Can't really tell the size without trying them on.
Service
Service
SKU: service
John B
North Wales, PA
Jul 19, 2009
The garment was the utmost quality and was delivered quickly and in excellent condition.
Service
Service
SKU: service
Kathy T
Snohomish, WA
Jul 19, 2009
very happy with the hat, great quality and as nice as it appeared in the photo. arrived promptly!
Service
Service
SKU: service
Donald P
Lafayette, OR
Jul 19, 2009
I was very pleased with my my top hat and received it much sooner then expected , Was very happy with it. When money permits it I will be ordering more from you . Again was very pleased thank you so very much Sincerly Don Price.
Service
Service
SKU: service
Angela M
La Center, WA
Jul 19, 2009
I have ordered 3 times from this site and I am really impressed with the service and the quality of the products.
Service
Service
SKU: service
Thomas W
Bailey, CO
Jul 19, 2009
the fact that my order was shipped back to your own warehouse is puzzeling to me, the length of delivery is quite questionable.. Too bad for me that I couldn't ride in a parade because of lack of uniform
Service
Service
SKU: service
David L
Bristol, RI
Jul 18, 2009
Service
Service
SKU: service
David M
Bloomsburg, PA
Jul 18, 2009
Service
Service
SKU: service
Tina W
Gilroy, CA
Jul 17, 2009
I ordered the items for my dad who lives in Texas and doesn't have access to the web. He seems very happy with his purchase, the quality and the service. He had no problem returning the wrong size and then getting the right one.
Service
Service
SKU: service
Randolph G
Round Lake Park, IL
Jul 17, 2009
you guys really got it down. i love your shirts i just ordered another today. Am thinking about one of your savvy overcoats Will need coaxing and professional help to get size right. We will be talking about this soon
Service
Service
SKU: service
Ann H
Boise, ID
Jul 17, 2009
The theatre community is small; everyone knows each other. If you can keep your prices low, you'll still see a profit due to volume. I'll use you again for my next western production. Thanks!
Service
Service
SKU: service
Harold C
Saginaw, MI
Jul 17, 2009
Service
Service
SKU: service
Lorinda L
Fullerton, CA
Jul 17, 2009
I don't actually know many people who would want these products, but if they did, you'd be the one. Products were of very good quality and I received them promptly.
Service
Service
SKU: service
Paul E
Fond Du Lac, WI
Jul 17, 2009
Service
Service
SKU: service
Stephan S
Scottsdale, AZ
Jul 17, 2009
Service
Service
SKU: service
Joseph H
West Kingston, RI
Jul 17, 2009
Service
Service
SKU: service
James S
Nsw, -, AU
Jul 17, 2009
Already have.
Service
Service
SKU: service
Barry S
Burleson, TX
Jul 17, 2009
You were very helpful when I called about sizing. I then ordered online and received my order quickly.
Service
Service
SKU: service
Michael F
Corvallis, OR
Jul 17, 2009
Overall, too rich for my blood. I'll check back, though.
Service
Service
SKU: service
Jason G
Jacksonville, AL
Jul 17, 2009
Precision and speed.
Service
Service
SKU: service
Mikael M
Espoo, -, FI
Jul 17, 2009
Service
Service
SKU: service
John H
Cameron Park, CA
Jul 17, 2009
Service
Service
SKU: service
Geoffrey G
Murray, UT
Jul 17, 2009
I had the announcement of a pirate-themed party dropped on me at the last minute (less than a week in advance!) and turned to The Emporium for costume props to make myself and my wife into aerialist pirates. All the items arrived the day before, and we w
Service
Service
SKU: service
Annette D
Kenmore, WA
Jul 17, 2009
THe first blouse I ordered was WAY too hgh in the neck - extremely easy to reurn, I love the 2nd blouse, the historic accuracy is right on - thank you.
Service
Service
SKU: service
Amanda B
Minehead, GB
Jul 17, 2009
words fail me just brilliant
Service
Service
SKU: service
Mike B
Blanchardstown, -, IE
Jul 17, 2009
Excellent customer service, particularly at the front end. Noel was wonderful in this regard and the merchadise is top quality. Very satisfied.
Service
Service
SKU: service
Arlene J
Ewa Beach, HI
Jul 17, 2009
Service
Service
SKU: service
Gus L
544 Romford Road, EN, GB
Jul 17, 2009
Quality and Customer Service are excellent. Exemplary in fact.
Service
Service
SKU: service
Sharon T
North Adams, MI
Jul 17, 2009
Prompt service. Was very happy with my experience.
Service
Service
SKU: service
Amanda G
Minneapolis, MN
Jul 17, 2009
Service
Service
SKU: service
Michael B
Welch, WV
Jul 17, 2009
Thanks the order went very well. I am going to be using the glasses in an outdoor drama next weekend entitled Terror of the Tug. I am a Baldwin Felts Detective. You can see pictures online. Google Terror of the Tug, Welch WV.
Service
Service
SKU: service
Victoria S
Reedsville, WI
Jul 17, 2009
Service
Service
SKU: service
Ernest R
Mountain View, AR
Jul 17, 2009
order was good ,shipment was fast. very good
Service
Service
SKU: service
Eric P
Burbank, CA
Jul 17, 2009
I rate all online stores on how fast the merchandise arrives and in what condition. I received the items I ordered quickly and they were all undamaged.
Service
Service
SKU: service
Rory O
Providence, RI
Jul 17, 2009
I have already recommended your site to several.
Service
Service
SKU: service
Mark R
Marshall, WI
Jul 17, 2009
Products affordable, and as advertised. Compass was a lil cheapishly made, but then again it didn't cost much :)
Service
Service
SKU: service
Teresa A
Philomath, OR
Jul 17, 2009
Service
Service
SKU: service
Judith M
Sparks, NV
Jul 17, 2009
Service
Service
SKU: service
William C
Indianapolis, IN
Jul 17, 2009
Great stuff !!
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Service
SKU: service
Curtis M
Waynesville, NC
Jul 17, 2009
Service
Service
SKU: service
Vivian S
Saskatoon, SK, CA
Jul 17, 2009
I was very pleased with the quality of the goods and the prompt delivery. I will definitely be ordering from Historical Emporium again and will be recommending the website to my family and friends. Thank you again. Vivian Strome
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Service
SKU: service
Jeremy I
Cass Lake, MN
Jul 17, 2009
Service
Service
SKU: service
Susan H
Rutland, VT
Jul 17, 2009
Very nice. Arrived timely and exactly like pictures which was prefect! And...she loves it! Thanks Sue
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Service
SKU: service
Louis D
Apopka, FL
Jul 17, 2009
Service
Service
SKU: service
Bonner W
S, NM
Jul 17, 2009
great service.. thanks
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Service
SKU: service
Daniel H
Maidens, VA
Jul 17, 2009
You were very prompt in refunding our money on the item returned and we think this is very important. we are still waiting on our money for boots ordered thru another Co. so we won't order from them again.
Service
Service
SKU: service
Bryan J
Lewisville, TX
Jul 17, 2009
Excellent service, fast delivery even on a pair of pants that had been back-ordered!
Service
Service
SKU: service
Michael P
Cumming, GA
Jul 17, 2009
Excellent products and customer service.
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Service
SKU: service
Stephen M
Houma, LA
Jul 17, 2009
Service
Service
SKU: service
Kathy B
Milwaukee, WI
Jul 17, 2009
Staff was helpful and delivery of the product was very quick. Thank you!
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Service
SKU: service
Christine P
Sunnyvale, CA
Jul 17, 2009
Easy ordering, fast delivery & beautiful boots!
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Service
SKU: service
Rachelle B
Gilroy, CA
Jul 17, 2009
Service
Service
SKU: service
Belinda M
Melbourne, -, AU
Jul 16, 2009
They had the excat pocket watch is was after with all the features. I was thrilled when i found it
Service
Service
SKU: service
Emmanuel D
Nice, -, FR
Jul 16, 2009
Service
Service
SKU: service
Roger M
West Palm Beach, FL
Jul 16, 2009
Service
Service
SKU: service
Edward W
Cresskill, NJ
Jul 16, 2009
Service
Service
SKU: service
Bruno M
San Jose, CA
Jul 16, 2009
Service
Service
SKU: service
Becky L
Lewiston, ID
Jul 16, 2009
Service
Service
SKU: service
Rosita P
Levittown, PA
Jul 16, 2009
The items I ordered arrived swiftly and were of good quality, my husband got a good laugh out of them as they were meant as a gag gift for his birthday
Service
Service
SKU: service
Mary M
Delta, BC, CA
Jul 16, 2009
The items purchased are for a Bonanza (old TV show) in September. I would certainly recommend your Emporium to anyone else needing similar items.
Service
Service
SKU: service
Jody M
Marion, TX
Jul 16, 2009
Your staff was very helpful in fullfilling my requests. Thank you.
Service
Service
SKU: service
Aaron G
Studio City, CA
Jul 16, 2009
Thanks for your helpful site and products. Only two small points: the photos ont he site do not always match the product (the cravat in the photo is grey but in reality it is black, and the string tie looks like it has a floral pattern but it does not). O
Service
Service
SKU: service
Jacqueline Z
Oceanside, CA
Jul 16, 2009
Your order was very quickly received, like within 2 days, and it was a very comfortably product, boots. I just couldn't have been more please. I will recommend The Emporium to ALL my Docent friends!!!!!
Service
Service
SKU: service
Timothy H
Alpine, UT
Jul 16, 2009
GOOD SELECTION, FAIR PRICES, EASY TO NAVIGATE SITE, YOU HAD EXACTLY WHAT I WAS LOOKING FOR
Service
Service
SKU: service
Edgard R
Chicago, IL
Jul 16, 2009
Service
Service
SKU: service
Thomas A
Kankakee, IL
Jul 16, 2009
You are very fast in delivery of the product. Thank you very much.
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Service
SKU: service
Joetta F
Saint Catharine, MO
Jul 16, 2009
perfect!!!!
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Service
SKU: service
Kenneth S
Morganton, GA
Jul 16, 2009
Looking forward to ordering something else in the future!
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Service
SKU: service
John M
Jacksonville, FL
Jul 16, 2009
All around great service, and very fast respones, also down to earth pricing. Thanks.
Service
Service
SKU: service
Leah A
Dallas, TX
Jul 16, 2009
Service
Service
SKU: service
Ralph R
Lovettsville, VA
Jul 16, 2009
Good product. Great customer service.
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Service
SKU: service
Jack P
Walnut Creek, CA
Jul 15, 2009
Service
Service
SKU: service
Camille P
Ormond Beach, FL
Jul 14, 2009
Customer Service went the extra mile when I had a situation about merchandise I had purchased.
Service
Service
SKU: service
John B
Riverside, CA
Jul 14, 2009
Easy process from ordering to returns. Very smooth transaction.

  Reviews from 2009-07-12

Reviews from 2009-07-26  


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