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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Note: the reviews below were collected prior to our joining Shopper Approved in November 2013, and are excluded from the summary statistics above.



Customer Reviews, Week Ending 2011-03-27

Vegas4Ever
NV, United States
2011-03-25
Great jacket, excellent fit, and the quality exceeded expectations. Lots of complements from everyone - girls & guys! Fast shipping was a plus.
John R
TX, United States
2011-03-27
Christine W
AZ, United States
2011-03-26
i have never bought a hat before and i was off on the measurement but your oder shipping depart ment made returning the hat for the proper size so easy .... My husband by the way loves his derby!!!! We will be buying more hats for him from you
Lonna T
NV, United States
2011-03-26
High Quality product, fast shipping, nice packaging.
Marita O
QL, Australia
2011-03-25
Beautiful products, not overpriced.
Linda L
ON, Canada
2011-03-24
Excellent service, great product.
Pete Z
CA, United States
2011-03-24
Quick service is an understatement. I placed the order in the afternoon and the items were delivered the next day !
E P
FL, United States
2011-03-23
While some online historical clothing outfits appear to have huge assortment, they may not be actually stocked. At best you get a single small view of an item whereas at the Emporium items are often pictured from every angle and close up of the fabric sometimes. It's like going from a dark warehouse to a brightly lit place. The reputation being built up here is supported mostly great personal service with just the occasional snooty grump but that's rare.
Denise B
OH, United States
2011-03-23
Deborah B
CA, United States
2011-03-23
David R
SA, Australia
2011-03-23
Raymond T
IL, United States
2011-03-23
Heidi P
VI, Australia
2011-03-23
delivery was very quick, customer service via email was prompt and helpful and the product was great value for money.
Kimmie M
GA, United States
2011-03-23
Marilyn L
ON, Canada
2011-03-22
The item (a pocket watch) is excellent quality at a good price, and the shipping worked out perfectly.
Tomas F
AZ, United States
2011-03-22
A little pricey compared what if found at local stores selling the same thing, and at times the authenticity is questionable. Other than that, it is a great place to pick up what is needed quickly and easily. Return policy needs improvement.
Richard C
AZ, United States
2011-03-21
Lisa M
-, United States
2011-03-21
I am thrilled with the dress I ordered, the material is comfortable to wear, fits perfectly and looks so good I am now going to order a petticoat to match!
Ryan D
PA, United States
2011-03-21
Gary V
ND, United States
2011-03-21
Turn around and shipping were outstanding. I received my garment very fast and was impressed. The quality was very good. It was a little bit more than what I wanted to spend, but I am very satisfied the vest I bought.
Angela B
TX, United States
2011-03-21
John R
TX, United States
2011-03-27
Christine W
AZ, United States
2011-03-26
i have never bought a hat before and i was off on the measurement but your oder shipping depart ment made returning the hat for the proper size so easy .... My husband by the way loves his derby!!!! We will be buying more hats for him from you
Lonna T
NV, United States
2011-03-26
High Quality product, fast shipping, nice packaging.
Marita O
QL, Australia
2011-03-25
Beautiful products, not overpriced.
Linda L
ON, Canada
2011-03-24
Excellent service, great product.
Pete Z
CA, United States
2011-03-24
Quick service is an understatement. I placed the order in the afternoon and the items were delivered the next day !
E P
FL, United States
2011-03-23
While some online historical clothing outfits appear to have huge assortment, they may not be actually stocked. At best you get a single small view of an item whereas at the Emporium items are often pictured from every angle and close up of the fabric sometimes. It's like going from a dark warehouse to a brightly lit place. The reputation being built up here is supported mostly great personal service with just the occasional snooty grump but that's rare.
Deborah B
CA, United States
2011-03-23
David R
SA, Australia
2011-03-23
Raymond T
IL, United States
2011-03-23
Heidi P
VI, Australia
2011-03-23
delivery was very quick, customer service via email was prompt and helpful and the product was great value for money.
Kimmie M
GA, United States
2011-03-23
Marilyn L
ON, Canada
2011-03-22
The item (a pocket watch) is excellent quality at a good price, and the shipping worked out perfectly.
Tomas F
AZ, United States
2011-03-22
A little pricey compared what if found at local stores selling the same thing, and at times the authenticity is questionable. Other than that, it is a great place to pick up what is needed quickly and easily. Return policy needs improvement.
Richard C
AZ, United States
2011-03-21
Lisa M
-, United States
2011-03-21
I am thrilled with the dress I ordered, the material is comfortable to wear, fits perfectly and looks so good I am now going to order a petticoat to match!
Ryan D
PA, United States
2011-03-21
Gary V
ND, United States
2011-03-21
Turn around and shipping were outstanding. I received my garment very fast and was impressed. The quality was very good. It was a little bit more than what I wanted to spend, but I am very satisfied the vest I bought.
Angela B
TX, United States
2011-03-21

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