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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-01-12

MeMyself&I
MO, United States
2014-01-12
A pleasure doing business with these people. Their selection is fantastic and their customer care dept. is beyond reproach. The silver ball at the top of the cane I purchased arrived with a few scratches and a small spot where the silver plating had rubber through to the base metal. I notified them of the problem and they sent me a replacement priority mail which arrived 2 days later. They even told me not to bother sending the old ball back. NO QUESTIONS ASKED! Would deal with these people ANYTIME.
Occidental C
ON, Canada
2014-01-12
I wish that every store or merchant out there can ask Gentleman's Emporium how to be successful. In point of fact, I'm inclined to suggest that Gentleman's Emporium push for a changing of our current sloppy/gangsta dressing styles for the much more polite dressing styles of the nineteenth century. When it comes to [degenerate] modernist fashion, there is too much emphasis on practicality and cheapness; this is mirrored in the cultural values of modernity - cheap and practical, not to mention cold and sterile. Hence, a return to TRUE [clothing] style is necessary to effect a change towards the superior cultural values of the past.
Elisa S
IL, United States
2014-01-12
Customer service was great. I called because the hat I bought got stolen due to a screw up on part of UPS. Gentlemen's Emporium replaced it without hesitation. I really appreciated it. The lady I talked to was so courteous and understanding. This is how you build a loyal customer base. I've been a customer for many years and will continue to be a loyal customer in the years to come. Thank you!
Charles
Vic, Australia
2014-01-12
products were exactly as pictured,True to colour, good quality too, & as i imagined it to be. Delivery time suprised me, it was so quick.
Poke a
Qld, Australia
2014-01-12
Awesome gear at Awesome price. Will be wearing my vest when I visit my mate"s cattle run up Northern Australia.My work vest is about on it"s last legs so I will replace it from Historical Emporium before I head off. Thanks mates for your great product and speedy service.
Royboy
CT, United States
2014-01-11
I am very happy with the service I recieved from the time I placed my order till it arrived at my door. All the items were better quality then other outlets I have tried. They arrived on time. I will continue to use this site for future items, In fact I already have.
RON B
VT, United States
2014-01-10
BEST ONLINE EXPERIENCE EVER....U won't be disappointed
Chris
2014-01-10
Fantastic service and super fast delivery especially as it was to the UK. I will be recommending you to others and definately using you again
Theresa
CA, United States
2014-01-10
I was so happy with the quick turn around time on the delivery. Got the product and am extremely satisfied with the quality. Great job guys! Will definitely order from this shop again!
steve
VT, United States
2014-01-09
like the vest good quality well designed. good pockets with syle
Greg
MI, United States
2014-01-09
The vest was of good quality and we'll made. A little heavier than I thought it would be but that's allright. I will keep this site for any other period clothing I might want.
Bunsen
NC, United States
2014-01-09
I am very satisfied with the leather and workmanship, however the .22 caliber revolver frame is somewhat smaller than a .45 and .357's. My long colt fits nicely in the holster.
Phil B
MN, United States
2014-01-09
I ordered the same shirt at a local Twin Cities, MN western ware shop in mid October I was told a week and a half for delivery, my order came in Dec. 2ND was thethe wrong shirt and $**.** more expensive and was told that's what I ordered. I ordered the shirt on line no problems got the right shirt in one week Im very happy with your company and will but from you again.
Jessica
CA, United States
2014-01-09
Great pocket watch! My fiance loves it.
NYScoot
NY, United States
2014-01-09
All was cool
Byron F
TX, United States
2014-01-09
I am very sitisfied with the 4 hats I purchased at your online store. Once I was able to submit my order, which took several tries, it went smooth there after. The size chart was helpful and the tracking and delivery worked perfact. My hat's off to your Company for this order. Hope my next order works as smooth, because I will order again in the future.
Hazeleyedtexan
TX, United States
2014-01-09
Fast shipping. This was a gift and the gift tag was just as I wrote it.
N. Wilson
GA, United States
2014-01-09
Received my order in a timely manner and am well pleased with product. I consider it a very good buy for the money
Anonymous Customer
2014-01-09
No problems
Barbara V
VA, United States
2014-01-09
I had purchased a childs top hat from Ken Wong in Hong Kong and it did not fit. Me nephew was heart broken because it was his #1 christmas wish. He even made up a song called "Oh Why Won't it Fit"! I tried to return it but the company would not contact me for days and then finally told me sorry but wrong size is not a reason we do refunds or exchanges. I was so glad I found your company. You provided a sizing chart, a clear photo of the products, clear process for ordering. It arrived quickly and my nephew was thrilled.
DCS
2014-01-09
Your pricing for the quality of the product was very good .size instruction were ok but i measured like the instructions said to and ordered a 40" it was a little tight my waste is 34" so i figured 40" would be ok due to the instructions saying belt was adjustable 2" either way.
Brent B
CA, United States
2014-01-09
The order process was excellent. Shipping was immediate. Return process was easy and re-shipping of the re-sized product was fast. So, the company's customer service was terrific. However, the sizing of the product was terrible. The vest I wanted was way too large in a size Medium and way too small in the size Small.
philip w
AL, United States
2014-01-09
Why do you ask for a customer's e-mail address over, and over, and over? I have provided you my e-mail address so many times I am beginning to enjoy it.
Pat C
CA, United States
2014-01-09
All items were as advertised. Good value, quantity products arrived quickly.
Anonymous Customer
NY, United States
2014-01-09
Superb service and product!
J Stahl
MI, United States
2014-01-07
The ease of ordering and the spot on shipping of the item is what I look for in a online site. It is very difficult to order Trousers in 30/36. Because it was a special order I was told when I could expect the item and it arrived in that time frame. Thank you.
Lois H
NC, United States
2014-01-07
I was completely satisfied with the quality of the items selected and the delivery service. As it turned out, I was traveling and had the items delivered to a different address so I would have them when I arrived at my destination for Christmas. Thank you.
The Community P
RI, United States
2014-01-07
This was the first time that I ordered from your site. I was quite pleased with the quality of the merchandise that I purchased. I will definately use this site again for specialty clothing items that our Theatre Company needs in the future.
Amy N
BC, Canada
2014-01-06
Excellent customer service. Products were as displayed on the website – beautiful – and delivery was fast, though I expected this since I paid extra to have the items as early as possible.
lbibler
AR, United States
2014-01-06
My order arrived quick and on time for my event. I was very pleased with the quality and price of my order.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-01-12

Royboy
East haven, CT
Jan 11, 2014
Cross Draw
I was impressed with this item and ordered the belt to match today. Very well made.
NYC Gentleman
Jan 10, 2014
Low quality
You get what you pay for; this is cheap and looks cheaper in real life. It's a very shiny polyester velvet and not stitched well so it's lumpy.
NYC Gentleman
Jan 10, 2014
Excellent
This hat is beautiful, and very high quality for the price. However, it is more brown than it appears in the photo-- there is no caramel/ faint orange cast as it appears.
Gregory Wilson
Fremont, Oh
Jan 10, 2014
Tops
I loved it
Gregory Wilson
Fremont, Oh
Jan 10, 2014
Great coat
I loved it
Gregory Wilson
Fremont, Oh
Jan 10, 2014
Disipointed
badge is only 1/2 scale for a kid
Roy boy
East Haven, CT
Jan 10, 2014
Austin shirt
A very nice shirt ,fit was as discribed, colors brite. 5 stars over all
Kelly
Chicago, IL
Jan 10, 2014
Great hat!
This was my first hat purchase from Historical Emporium, and I was not disappointed. The hat is beautiful, and much lighter weight than I anticipated, which is great. I was concerned that it might be too big and bulky, but it's the perfect size and stays put beautifully.
Jake Logan
Avon, Oh
Jan 9, 2014
look great. great price.
Very pleased. They go great with the canvas work trousers I bought.
Jake Logan
Avon, oh
Jan 9, 2014
love these trousers
Bought these for a steam punk outfit and ended up liking them so much I am buying three more pairs and wearing the for everyday wear. OK I'm a geek but I'm a sharp looking geek.
James
Hammond, IN
Jan 9, 2014
Elegance
I have a large assortment of hats and always admired the Homburg. King Edward introduced it to the Empire. Emporium had a much better price than the haberdasher and the product is top quality. Anyone would be entirely satisfied.
James
Hammond, IN
Jan 9, 2014
Second Childhood
I have been a fan of Laurel and Hardy as long as I remember and have wanted a Derby (Bowler) like theirs for just as long. Emporium had a much better price than the haberdasher and the product is top quality. Anyone would be entirely satisfied.
Lincoln W.
Wa
Jan 9, 2014
My New Favorite Vest
This vest is very comfortable, for one. And whether for a western, formal, or steampunk outfit, it consistently looks great and attracts compliments wherever I go. So whether you're enforcing justice, going to a fancy event, or simply embarking on your next adventure to parts unknown, this vest is tops!

Jan 9, 2014
Lovely skirt
I love my skirt. The cloth is a great quality. I couldn't give it 5 stars because two buttons fell off within 5 minutes. I had to get my sweet husband to see them back on.
Lincoln W.
Wa
Jan 9, 2014
A Perfect Puff Tie!
I don't think this tie has any shortcomings. The fabric and pattern are splendid, it's easy to prepare, and it matches all of my vests. With a fancy tie tack in place, I look ready for anything!
rick
farmington, mi
Jan 9, 2014
highland frock coat
very very nice.. I just purchased wrong size I ordered a 52l when a 52 would have sufficed. the long is really really long
rick
farmington, mi
Jan 9, 2014
twin city ves
thought the buttons and button holes were poorly incorporated in the fabric, loosely sewn on and loose threads
Lindy
Canberra, AU
Jan 9, 2014
favourite shirt
This is my favourite favourite shirt from Historical Emporium. The big collar gives you a lot of stylistic flexibility - it can be formal or informal, kind of Byronesque or professorial. I love the off-white colour. Looks good with a cravat or modern tie. Really comfortable and lush. I bought a second one.
Lindy
Canberra, AU
Jan 9, 2014
god I love these pants
These are my favourite pants right now. I really like the simple stripe, and the waist is lower than a lot of Historical Emporium pants at the back (they don't have the raised panel for suspenders) so they sit more like a modern pair. I love the higher waist ones too, but this one gives you more flexibility to wear the pants casually, with a t-shirt etc. Fantastic.
Lindy
Canberra, AU
Jan 9, 2014
great pants
Great pants, like all the cotton trousers at Historical Emporium. Comfortable, hardy, in this case a really nice stripe.
Lindy
Canberra, AU
Jan 9, 2014
love it
This is a beautiful cravat - as I said in my review of its red twin, it has a more cravatty, slender appearance than many of the other ascots, and sits really well. Lovely.
Lindy
Canberra, AU
Jan 9, 2014
Fabulous cravat
I love this cravat (and the gold one in the same style) - unlike many of the slipknot ascots, it has quite a slim appearance, and a more cravatty look when it's on. I can't wait for winter to wear it often.
Dolly
Gloucester , VI
Jan 9, 2014
Very Nice
Very nice petticoat to wear under most all my period style dresses.
mrexx
Pearland, Te
Jan 9, 2014
(.44/.45 cal) Western Gun Belt and Holster - RH 
Very nice for the price can't go wrong! Thanks HE
mrexx
Pearland, Te
Jan 9, 2014
Western Holster - RH Cross-Draw - Plain Brown Leather
Great looking & fitting holster Great service Thanks HE
Cody
Pensacola, FL
Jan 9, 2014
a quality tailcoat
Well worth the money, this tailcoat fits snug and is dazzling to look at. The material felt great as well. Overall, this is a superb piece of gentleman's clothing that can be worn to any formal occasion, whether it be a ball, opera, or whatever. I would recommend this site to anyone who needs to get their gentleman's accessory and clothing fix satisfied. It's a pure quality product.
boo
dallas, tx
Jan 9, 2014
good qulity
Old-fashioned service was what I received with this great qulity cap. Have in identical cap (different clolor) I've had since 1975 and still ware it. I have no doult this one will last for 40 years as well. Love it!
Kristine
Trivoli, IL
Jan 9, 2014
Great Holster
Husband loved the Holster and so did my daughter when he wore it. She said he looked like Sheriff Woody from Toy Story. Too cute! The quality is great and the size we ordered was perfect. Thanks for the quick shipment and quality product!
Winsleydale
Jan 9, 2014
Great vintage gaiters
They smell like old. However, they are nice for deep snow for keeping wetness out of your boots, so they are definitely worth the money.
Lincoln W.
Wa
Jan 9, 2014
A lovely hat!
This hat is especially well-made; it looks and feels genuine. The material is breathable, and the hat's construction is solid. My only qualm was that the neck drape was stiffer than expected, but that doesn't detract points in my book. Overall, a perfect headgear for a hot summer day.
Jackson Smith
Oak Island, No
Jan 9, 2014
Love it.
This is a great lab coat. It is a little thin so you will have to wear something under it if you get the white version.
Tom
Aleaxandria, Vi
Jan 9, 2014
Not Olive
More like funky gray. Love the cut but the color is way off. Will need to return it unless you have one that is a "true" olive or green. Sorry :>{
B. Babow
Petaluma, CA
Jan 9, 2014
Sizing disaster
The vest is well made. The buttons in particular are a very nice touch. However, the vest was unusable due to the sizing problem. I am 6'2", 180 lbs. I have several vests from different brands, and I were a size Medium in all of them. I ordered a Medium of this vest. It was like a tent. It looked and felt like an XL, with way too much fabric. I was swimming in it. So, I returned it and order a Small. The small was so small I couldn't get it around my chest to come close to buttoning it. The only way I can describe it is to say that they needed several sizes between S and M to fit most people. So, given the sizing, I had to return it as unwearable, as neither size came close to fitting me. Pity, it's a great vest. Editor's Note: Mr. Babow is correct that there was a sizing error in the size small. We are working with the manufacturer to resolve this issue. In the meantime, the sizing chart has been updated to reflect the sizing of the vests.

Jan 9, 2014
Vest
Like it a lot.
Anactoria
Montreal, Qu, CA
Jan 9, 2014
Well-made, but wrong size
After reading all of the reviews, I thought I was doing the right thing when I ordered my partner a pair of these one size smaller than he normally wears. Unfortunately, they turned out to be much too big. Shipping these out to Canada was so expensive (equal to the price of the pants, at the fastest rate) that we won't bother to exchange them. On the plus side, they are very well-made. The material is fine and heavy and looks like it will last a very long time. The pants say "dry-clean only", but I suspect they'd make it through a wash and I'll be checking that out.
Anne
Minneapols, Mi
Jan 8, 2014
Best present ever!
My husband is 6' 4", so finding clothes that fit can be a real challenge. The standish vest is long enough, adjustable for a good fit and the color looks great on him. We're very happy customers.
Denver
Peace River, Al, CA
Jan 7, 2014
NICE!
I ordered these a while back to go with a coat from the Historical Emporium and they ended up being EXACTLY what I was looking. Also, they are the most comfortable pair of pants that money can buy.

Jan 7, 2014
content Victorian
I was looking for a white on white "Victorian " Blouse as a present for my wife. The Darlington was right on the mark.
Amy Newman
Vancouver, BC, CA
Jan 6, 2014
Middlethorpe Vest review
Beautiful vest. Gorgeous fabric with lovely details in the construction. As a costumer myself, I appreciate what goes into the makings of attractive, period-correct costumes. I lead a caroling quartet and this vest was worn by one of the members. He looked outstanding in this vest and enjoyed wearing it, too!
Didymus Houston
Charleston, Ar
Jan 6, 2014
SWIRL SKIRT - BURGUNDY
My wife was very pleased with its fit, both waist and length. This looks perfect with her white blouse. An elegant, but comfortable style.
Didymus Houston
Charleston, Ar
Jan 6, 2014
TAPESTRY OUTING JACKET - RED
Asking your wife's measurements detours one from purchasing a gift as a surprise!! This item was ordered "just in time for Christmas" and it WAS delivered on time ... I was surprised. Once my wife modeled this jacket, I was absolutely amazed. It fit her as if it were custom tailored to her figure. BOY, DOES SHE LOOK GOOD!! The black swirl skirt ordered with the jacket was a perfect match. She glows!! Inquiry, she asked, "Where can I wear this?" To which I responded, "Wear it to WALMART. Maybe this generation of sloppy-clothed women might be motivated to upgrade their attire!!" My wife adds, "I am very happy the way it fits and the way it makes me feel ... elegant."
Didymus Houston
Charleston, Ar
Jan 6, 2014
SWIRL SKIRT - BLACK
This was purchased as a gift for my wife in celebration of Jesus's Birthday. She loved it and it fit perfect (waist and length).
Farnsworth Vest
SKU: 002515
lbibler
Russellville, ar
Jan 6, 2014
Farnsworth Vest
I was very pleased with my order. The fit was true to size.

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