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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-02-16

Almitra
WA, United States
2014-02-16
Items shipped and received quickly, and better quality than expected, even after reading reviews that mentioned the good quality. Very pleased.
Rachel
NE, United States
2014-02-16
I was very pleased with both the customer service and the product. The Dragon vest is beautiful, and it showed up in time for my husband's birthday (even though I ordered only a few days prior!). I will certainly recommend Gentleman's Emporium to everyone looking to purchase historical-style clothing!
Granny
IA, United States
2014-02-16
This was a gift for one of our grand-daughters & SHE LOVES IT!!
bobbyw
OK, United States
2014-02-16
product was backordered!!!!! got email from ya'll, am completely satisfied, and impressed with the results of my conversation with your personnel!!!!!!!!!
Walter L. Arms S
TX, United States
2014-02-16
I was very happy with my order, the service was quick and easy, the delivery was fast, the product is of top quality far as I am concerned, I have shopped around and have found no other holster and belt of this quality at this price, I have owned several leather out fits and this holster and belt would be classified as the best I have owned at this price. I have looked threw the leather goods your business has to offer and I will be a return customer, soon I will be buying more for my son and grandsons. I will be also buying more for myself, the holster was right size, right color, right handed as ordered, I am completely pleased, thank you so much, Walter L. Arms Sr..
Anonymous Customer
2014-02-15
The size of the holster is too big. There is quite a bit of room in the pocket. However the hammer strap holds the revolver in tight enough.
Natuzza Mazzitelli
Vic, Australia
2014-02-15
Would shop with you before any other have had so many happy purchases and you continue to provide the best possible service and product
John-Paul G
NSW, Australia
2014-02-15
Very good service, product and price. I make a special mention of the customer service Lady named Eve. Her service overall was outstanding. Patience, willingness to help, courtesy, friendliness [in e mails]were second to none. Her service left nothing to be desired.
FRANK C
AL, United States
2014-02-15
Shopping experience very good. Only problem: button holes on the vests finished poorly - they to fray immediately.
Dean
CA, United States
2014-02-15
Items shipped sooner than expected and were well protected by shipping carton.
Catmagnet
UT, United States
2014-02-14
The item came a day earlier than predicted, which was *very* quickly. We have ordered quite a few things from Gentleman's Emporium, and they always came quickly and were wonderful. We get many complements on the hats and vest we ordered here.
Stephen C
2014-02-14
Excellent shop and handled my issue with payment and delivery being in totally different countries swiftly and professionally! I have dealt with them on several occasions and all have been excellent and fully intend to deal with them in the future.
Vicki
NSW, Australia
2014-02-14
STUNNING, STUNNING, STUNNING!
Ed
IL, United States
2014-02-14
Excellent service
Nat
2014-02-14
I was entirely happy with the whole purchasing process, very impressed with the speedy US to NZ delivery. I will definitely remain a customer.
Trevor
Waikato, New Zealand
2014-02-14
When I contacted customer services with a few questions, they emailed me back in a very short time. The order I placed was packed and despatched extremely quickly. Excellent service - highly recommended.
Tony
TN, United States
2014-02-14
I was extremely pleased with the delivery time, it was less than a week. The product itself is of good quality and looks very good and fits well. The only disappointment was the price. I thought it was a little high for similar items I have bought elsewhere with the same quality. However, you are the only place I could find this type of hat. Thanks and I will recommend others to your site, and I am sure I will be a return customer.
Andi
2014-02-14
It was a very good experience to shop at this website. Customer Service is very helpful, products are great.
as a
BC, Canada
2014-02-14
Always a pleasure, and I always wait for the sales, what with the dollar difference, and the shipping, it makes it a viable purchase. Thanks, BUTCHER CREEK BOB, SASS# 98025, alias R D Wiggins.
phil i
wales, United Kingdom
2014-02-14
product became pricey because of extra costs on postage into this country,not your fault. Delighted with gloves, thank you.
Roger
NY, United States
2014-02-14
Professional service
Danna M
MA, United States
2014-02-14
Everything I bought fit just right, except for the vests. Although they were labeled as XL, they were very small. I called to seek advise as to what size I should get instead. I received some great help, and now have vests that fit. The return policy and forms are simple and easy to follow.
jp
VA, United States
2014-02-14
Very enjoyable experience. I'll be back for more.
Dale B
Jersey, United Kingdom
2014-02-14
Prior to purchasing, I contacted Gentleman's Emporium by email for advice on sizes. The response was prompt and clear and, on receipt of my purchases, proved to be accurate as the fit is perfect. The right goods were delivered promptly and at reasonable cost for an international shipping order. I plan to purchase again. Thank you.
Cordell
ME, United States
2014-02-14
This was my first order from Gentleman's Emporium. The purchase has not been worn yet, only tried on, but I was pleased--it was as described. I was really amazed at how quickly it was shipped and delievered to my home. Great service!!
Clarence
ID, United States
2014-02-14
This is a great experience to order from this merchant. The items are more than is expected.The shipping is quick and is when stated. I loved the experience.
norma
TX, United States
2014-02-14
I was very pleased with all of it. Especially the time frame in which I received it. I do plan to purchase again in the future.
Anonymous Customer
NY, United States
2014-02-14
Everyone I spoke with was very helpful from the girl who helped me with a size to making an exchange. I'm a petite and therefore have a lot of trouble with sizing. The shipping cost was alittle extreme espesically with the exchange. Overall I got what I wanted.
Anonymous Customer
2014-02-14
Great customer service and excellent product. I'm very happy and pleased.
hacolorado
CO, United States
2014-02-14
Good quality and speedy service. I willcome back
Bill V
WI, United States
2014-02-14
AWESOME stuff. Of all the choices I had, I am very glad I chose to do business with you. I will be a return customer in the future. Bill VanderBloomen
Penny & John
OK, United States
2014-02-12
The two vests that we ordered were of amazing quality, and we received them within less time than what was promised!
Anonymous Customer
MN, United States
2014-02-12
Items are very classy and well made, but a bit pricy. I guess it is a case of your get what you pay for. In this case class.
Mr. & Mrs. C
MI, United States
2014-02-12
Your products, service and the whole experience was AWSOME! I had the vest altered somewhat at a local seamstress who told me that the quality of the vest was excellent, very well put together. My wife and I very pleased and we defiantly looked like we were right out of the 1800s. We look forward to our next opportunity to do business with western Emporium. Thank You! Mr. & Mrs. C.
J.M. D
WA, United States
2014-02-11
This is the fourth time I've shopped with gentlemans emporium and as usual stellar service and quality.
Mike W
NV, United States
2014-02-11
A nice site for the style of shirts I prefer. The shirts are great "complement-gatherers" and look great on. The Flanagan wat a bit too large (I've lost about 38 pounds), but being all cotton, I ran through a couple of hot water washes and the hot setting on the dryer, and it fits like a champ now... I'll be back for more items that will replace my now too-large shirts. The lady on the phone order was very courteous and knowledgeable. Thanks!!! Mike
Anonymous Customer
MI, United States
2014-02-11
Probably not your fault, although the coat I purchased was at least 2 sizes too small, despite having spoken to one of your employees at length about sizing. (and taking measurements while on the phone....). Overall , your customer service has been excellent, and I really do intend to return for a purchase of a vest sometime soon. Please consider revising the advertisement for the cutaway coat, however. (it really was MUCH too small.) sincerely, David
Scott
CA, United States
2014-02-10
I received my order very quickly, and am very satisfied with the look and quality of the product. I struggled a bit with my size choice, as my measurements fell right between L and XL. I chose the XL, and it's a bit roomy for me, so the sizing seems to be generous.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-02-16

Simon
Macon, Ga
Feb 15, 2014
Too cool !
I loved the pants - one note, go one size xtra, they are not jeans :)
Simon
Macon, Ga
Feb 15, 2014
Get One
High quality - great material and fit! Well worth the money. !

Feb 15, 2014
Well made product. This medal is actually a bit heavy!

Feb 15, 2014
great product for the price
- Will -
Santa Cruz, Ca
Feb 15, 2014
Love the style!
Fair price, nice quality, good fit.
Stephen Carson
UK
Feb 14, 2014
Fast delivery, Excellent quality
Excellent jacket that fits perfectly both in size and style with the intended ensemble of other garments mostly purchased from this very store! International shipping was super quick arriving within a week from my initial ordering date!
Dale Benest
St. Helier, Je, UK
Feb 14, 2014
Excellent quality
My great coat arrived promptly and fits very well. It has an excellent cut and style. The only fault which keeps me from giving 5 stars is that it is somewhat light for a great coat. I would be willing to pay a higher price for a coat made in a thicker wool fabric, as this is not really sufficient for a cold winter and I fear would fairly quickly soak through in heavy rain. Nevertheless, the coat is well made and has great style. I look forward to wearing it this weekend with my top hat and a Victorian style dinner jacket.
Dale Benest
St. Helier, Je, UK
Feb 14, 2014
A real classic
My top hat arrived promptly and fits well. The quality and style are superb. I look forward to wearing it with my great coat and a Victorian style dinner jacket this weekend.
Erv Spevacek
Victoria, Mi
Feb 14, 2014
Emerald Isle Vest
Excellent, just like all the clothing I have purchased from the Emporium Stores! This is the seventh vest I have purchased and I have never been disappointed. Somehow I never got around to buying a green vest and when it was decided we were going to go to Chicago for St. Patrick's Day what else could I do, but go to my favorite source. Color and craftsmanship are excellent! If you match this vest with a black or white Gambler's Shirt it's color actually seems to shift from a dark shade to a lighter one. Finally, I couldn't wait until St. Pat's, so I wore it to Church last Sunday. As always, everyone commented and complimented me on this vest's style. Another Emporium Winner!
Joe
Canal Winchester, Oh
Feb 14, 2014
Marcus Regency Shirt
Awesome shirt! High quality material, stitching. etc. Great service, product, and your entire operation is A-1. My costume will be perfect now thanks to you folks, well done!
Joe
Canal Wincester, Oh
Feb 14, 2014
Rosalind Velvet Suit
We absolutely LOVE your products. All the items are made of high quality materials and very nicely stitched. Nothing cheap here. No complaints. Can't wait to order again in the future. The entire experience was stress free. Thanks again to everyone, from two people who still remember when customer service meant something. Oh yes, I forgot to mention the beautiful men's shirt I ordered for me, awesome!
Bebe
Lanett, AL
Feb 14, 2014
Stand out jacket
The quality of this garment is wonderful. I read that it ran small so I ordered an XL for a L. It worked fine. The waist buttons under the bustline, so different body types may need a bit of an extension on the button loops. I thought the button loops (rather than button holes) made this garment able to fit even more body shapes. Buttons are brushed silver or pewter. From a distance, it almost appears as a necklace. I was afraid the jacket would look to Edwardian rather than Victorian, but it blends beautifully with Victorian dresses and skirts from the Late 1880's.
Tony
Dayton, Tn
Feb 14, 2014
Coachman Hat
I like the hat and styling. It also fits well. I was pleased with the overall purchase. I was just disappointed with price. A little high for the quality of the hat.

Farmington, CT
Feb 14, 2014
Ties
Usually here is an elastic component to bow ties but your ties was lacked this necessary component! your mailing costs are excessive.
Dale Benest
St. Helier, Je, UK
Feb 14, 2014
Real Maverick style
This is a great tie with real style. Not only authentic Western and Victorian wear, such ties are also worn by us Teddy Boys (the English style of the 1950s). It arrived promptly, and I shall wear it next time I don my drape coat.
Dale Benest
St. Helier, Je, UK
Feb 14, 2014
A great bush jacket overall
My bush jacket arrived promptly and I am generally very pleased with the quality. The cloth and cut are excellent and I eagerly await the matching trousers coming back into stock so I can complete the outfit. The jacket is slightly long on someone of my height (just 5' 5" tall), so a short fitting option would have been appreciated, but the jacket stops a few inches above my knee, so it doesn't look much too long. The only real point stopping me awarding 5 stars is the rather flimsy plastic buckle on the belt. Apart from being inauthentic, I think it unlikely to survive the rigours of my next African safari. When it needs replacing, I shall be looking for one in metal, possibly covered in leather. Overall, this is a great jacket at a great price.
Danna Mancini
Worcester, MA
Feb 14, 2014
Excellent suit
I bought this suit primarily for the coat; with the vest and slacks as spares to mix and match with other cloths. The coat fit fairly well. Will need some little alterations to the shoulders. The slacks fit well also, but the legs seem quite wide. The material and workmanship are very nice.
Danna Mancini
Worcester, MA
Feb 14, 2014
Very nice material
I ordered this vest in size XL, but the fit was very, very small. I then ordered a 3X, which fit just right.
Danna Mancini
Worcester, MA
Feb 14, 2014
Beautifully made
I ordered this vest in size XL, but the fit was very, very small. I then ordered a 3X, which fit just right.
Gnu
Mount Vernon, OH
Feb 14, 2014
I'm pleasantly pleased
I looked all over the internet and saw prices much higher for similar rigs so I was skeptical of the quality. Decided to take a flyer on this one because the price was right. I am very pleased with the quality of the materials and workmanship. Heavy duty everywhere and fits my Uberti Cattleman perfectly. Four inches to my waist was the perfect size. This was a great buy!
Jekya Johnson
Milwaukee, Wi
Feb 14, 2014
vivian fishtail skirt
Very beautiful fits all my curves. I will definitely be buying from here again. :)
Carmen
Lock Haven, PA
Feb 14, 2014
twill skirt
fit was fine. I have to hem it because it is too long.
Carmen
Lock Haven, PA
Feb 14, 2014
jabot
thank you for the no shipping charge but the cameo fell off. I will have to glue it back on.
Mike
Ne
Feb 14, 2014
Fantastic Walking Stick
I have to say I'm pleasantly surprised at the quality of the Middleton walking stick. The head is a solid piece with a strong screw mount to the stick. The pointed end has a rubber foot but the only thing that stopped me from giving it 5 stars is that the point is way off-kilter which is purely an aesthetic issue. The connection of the foot to the stick is solid its just not straight. Overall I'm very happy with the item and will look to Historical Emporium for my gentlemen's walking stick needs in the future.
Retz
Denver, Co
Feb 14, 2014
Great!
Fit and quality is great!!
Retz
Denver, Co
Feb 14, 2014
Color not quite right
As always - the quality over all is very good, the color is just not quite what I was expecting... I was expecting something a little more red.. not so brownish...
BigPaul48
Ashford, WA
Feb 14, 2014
Great Product
So far the suspenders are holding up well and are just what I was looking for.
captcat
Angleton, Te
Feb 14, 2014
Love it
It looks great it fit perfect
Ben
delray beach, fl
Feb 14, 2014
Safari Helmet
Great hat, but the velcro sizing mechanism doesn't work very well for a melon head like me.
hacolorado
Florissant, CO
Feb 14, 2014
Great item
Excellent quality. Matches the vest I have.
Bub
Rohrersville, MD
Feb 14, 2014
Exactly what I wanted!
I have a very large head the XL will fit someone with a 7-7/8" size comfortably. Excellent workmanship and quality materials. I live in the Mid-Atlantic state MD, delivery was completed within 2 days from CA. Awesome!
RUSS
FORT COLLINS, CO
Feb 11, 2014
brothel inspector
Excellent quality, as all their badges are. Had a lot of fun with it, even sent one to England with a friend.
Scott
Naperville, IL
Feb 11, 2014
Great hat.
The hat was well made and very authentic, but the sizing chart is inaccurate. The chart said we should order a large so we did that and it was too large and wobbled on the head. Needed it the next day so I didn't have the chance to send it back for a smaller size so I had to stuff fabric under the flap inside of the hat. Great company and products, but the sizing chart needs to be more accurate.
Scott
La Crescenta, CA
Feb 10, 2014
Subtle Class
I am very pleased with the appearance and quality of this vest. Its appearance changes slightly as the light catches the paisley pattern, , adding the subtle touch I was looking for without color. My measurements fell right between the L and XL breakpoint, and I ended up going with XL. It seems quite roomy on me, so the sizing does not appear to run small. It looks great under my cutaway coat!
Jonathan
Mi
Feb 10, 2014
Wow. Just Wow.
These are absolutely amazing. They fit well and they look even better. These gaiters are my go-to protection for winter. Be it slush or a foot of snow these sleek things will keep your trouser ends clean and your shoes/boots dry.
Fairchild Shirt
SKU: 002007
Jonathan
Mi
Feb 10, 2014
Amazing
This is the one shirt I thought would be the most versatile. The Fairchild looks nice and fits well. If the emporium offered shirts like the Fairchild in a variety of colors (like light blue, peach, striped etc.) combined with their attachable collars, this would be the best shirt ever. Right now it's only the best shirt.
Jonathan
Mi
Feb 10, 2014
My Favorite Trousers
The Callahan trousers look amazing with the matching vest and fit perfectly. The pants feel like they stretch a little bit (in areas where needed) which was surprising, but it does offer a sleek look.
Fedora - Black
SKU: 004915
Jonathan
Mi
Feb 10, 2014
Fantastic Hat
This is an excellent hat for the price. It's true to size and the feather is a nice touch.

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