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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-03-30

Anne S
CA, United States
2014-03-30
I was totally satisfied with the whole transaction and will check you out again in the future.
Matt A
Vic, Australia
2014-03-29
Fantastic quality and cut. Very happy with my new coat. I had to send one back because it was too small, and the customer service was unparalleled. Quick responses and happy to make sure I was satisfied.
Keiko
NY, United States
2014-03-29
First time I called you, the person answered hang up on me because he didn't get my accent on English. I thought that was terrible. But next person I talked was very nice and helpful. Please tell that person hang up on me " There are so many people speak several language in USA. You should be patient. "
Alan
CA, United States
2014-03-29
Very satisfied with the service and fast delivery. I ordered on Monday and received the products on Wednesday the same week, Awesome!!! I also returned for exchange (size). Delivery were the same mailed the return on Friday received the replacement on Thursday. Awesome!!! Satisfied with the products and I will order again. I do recommend this Company to all online buyers out there. I had bad experienced with other online services like "DESERT WARRIOR PRODUCT" they charged my card right away without shipping the items, out of stock didn't received after 3 long months and they sent me the wrong items I returned paid for returned products because they said that they sent return mailing labels thru my email, never received. I end up cancelling the order due to not have it available for a long long time, my card was still charged for 5 months. They said that the returned products must be inspected by them for damages and missing parts. Yup, 5 Months wait for refund.. DO NOT BUY ANYTHING FROM DESSERT WARRIOR PRODUCTS. Check the customer review before doing so. It's a plus to all of you out there. western EMPORIUM ALL THE WAY HEEEHAWWWW!!!
VF
AL, Germany
2014-03-29
All parts I received are similar to your description. Thank you...
Dan
IA, United States
2014-03-28
Good quality lots of selection, will have to return one pair of pants due to fit not the products fault.
Michele S
MD, United States
2014-03-28
The customer service was outstanding. This was my first shopping experience with this store. I was pleased with the items I purchased and found the suggestions to be helpful. There was a delay in the delivery due to the unusual amount of snow; however when I called to check on my order, the store representative worked with me to track my items. I have told everyone about it.
mark
AL, United States
2014-03-28
I was extremely pleased with the quality and workmanship. Everything happened as promised, and that's all I ask for. I always purchase one thing before a multiple item order when trying a new company. I'm going to purchase more items now.
Kristian
Lancs, United Kingdom
2014-03-28
I ordered pants, shirt, tie, waistcoat, coat and some accessories to make up my Wedding outfit for my cowboy wedding in June. I live in the UK and had a lot of email conversations and some phone calls with Eve in customer service before I placed my order as I wanted it delivering to a specific hotel on a specific date in the US. I placed my order in advance over the phone and everything went smoothly with great communication throughout. My order was delivered exactly as requested on time. Great service !
annemchar
NM, United States
2014-03-28
Great service, great products!
Sammy
NM, United States
2014-03-28
I love hat been looking for this style for years.
Anonymous Customer
2014-03-28
Great prices Great quality fast delivery time
Martha
NE, United States
2014-03-28
Very pleased to find new clothing that meets my need to appear "old" because "vintage" clothing is often small and fragile. Thank you for presenting the old standards in several colorways. I'm very impressed.
Katherine b
WA, United States
2014-03-28
It was awsome I had to order the 2x. I did have to have the blouse and skirt altered which was extra expense but worth it!The sizes definitely run small
Anonymous Customer
GA, United States
2014-03-28
Excellent clothing and service.
Dwight T
MS, United States
2014-03-28
This is only my second order whith Gentlemans Emporium but both have been great, quality products, exactly what you see on their web site, shipping is quick and you cant beat the price. Not to mention the selections, too much cool stuff to chose from.
Jose P
VA, United States
2014-03-28
It was a good experience, and retro fashion designs are temting ofers, in nex opportuniti will chose the much more variety you have. Good job.
Anonymous Customer
TX, United States
2014-03-28
Wish there were more large size hats to choose from at the same reasonable price.
Andy
AL, United States
2014-03-28
There were some issues with my purchase, I placed an order online and it never went through. I had to call to place an order, and then two of the same product were sent and I had tp take time out to return the product. For the most part I am happy with my purchase but the product seemed cheaper than what I expected.
John F
TX, United States
2014-03-28
holster should be more ridged on belt. Holster tends to flop around when walking. Also, holster is slightly too large for the Colt .44.
japii
PA, United States
2014-03-28
As usual, excellent service and quality per their established norm!
Anonymous Customer
VA, United States
2014-03-28
Customer service is outstanding. The lady that helped me took time to look up old records to make sure I was ordering the right size, as this was a gift, even measured the garment to make sure. Arrived in just a couple of days.
Jim
OH, United States
2014-03-28
Overall, the merchandise I ordered went beyond my expectations. I am using these garments in a play set in the late 1800's and I have been receiving glowing comments from audience members regarding their look. I ordered over the phone and found the sales persons were extremeyly helpful with my specific need. I am very pleased!
B.Boop
NJ, United States
2014-03-28
First time ordering and it was a great experience. The quality was just what I had hoped for.
Carol A
FL, United States
2014-03-28
I was so pleased to find Steam-punk items at such great prices! Using walking canes can be quite noticeable and the canes are often drab. The Gentleman's Emporium canes are conversation piece in themselves. I purchased 3 of the most unique canes anyone has ever seen. Thank you for a wonderful shopping experience!
Bottaricase
NY, United States
2014-03-28
Nice 3 Piece Suit. Not exactly the blue-ish color shown but still usable.
Tom
IA, United States
2014-03-25
I consider my derby hat to be top quality. Your service was great and I will be buying from you in the future.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-03-30

Drake Vest - Red
SKU: 002053

Mar 29, 2014
Drake Vest - Red
Just what I was looking for. Looks great. Fits great.

Mar 29, 2014
deluxe Floppy Bow Tie
Advertised to fit up to 20 inch neck. It was tight on my 17 inch nick.
TJ Reilly
Palmyra, VA
Mar 29, 2014
Black leather holster/belt
Really great looking holster, love the detail in the leather. Would highly recommend.

Mar 29, 2014
beautiful blouse
Size runs a little small, tight across the chest for a full busted woman. Beautiful in every other way!! Customer service was beyond wonderful! Contacted me when size came in and I received it fast!
Keiko
NYC, NY
Mar 29, 2014
Frock Coat
The coat is nice over all, well made. But I expected(wished) more rich looking fabric. Also because of thin fabric , I can see through the metal part of covered buttons. I think it may be easy to torn. I wish that more measurements are available when purchasing.
Alan
Greenfield, Ca
Mar 29, 2014
COWBOY WANNA BE
Awesome gun rig holster. I wore it in the shooting range and people were staring at it and asked me where it came from. I told them "WHERE ELSE, WESTERN EMPORIUM COMPANY" Really nice and it stands out. I'm satisfied and happy, a Cowboy wanna be since I was a young kid (51 now). I will continue ordering products from this company.. THANK YOU GUYS! 5 STAR ALSO WITH CUSTOMER SERVICE.......
DJ Mordhau
Springfield, Or
Mar 29, 2014
Ashby vest is dapper as $*&@.
I like the lines of this waistcoat. I like the lapels, and how they are buttoned. I like the texture, the material, and the fit. If you use their sizing information, the fit is pretty accurate. I gave four stars and not five because the buttonholes themselves are not hemmed as well as they could be, and began to fray almost immediately after the first buttoning-unbuttoning. Otherwise I am verily satisfied. I received the item from Washington to Oregon in about two days on UPS Ground. Ordered on Friday, received on Tuesday.
Ian M.
prince george, Br, CA
Mar 29, 2014
A Fine Product
This is a fine product if I do say so my self, I would recommend this product for any looking for a fine quality suit
audreysmith
silver springs, nv
Mar 29, 2014
veil boot
Quiet happywith shoes not with re-order of coat no sign of that yet, Skirt out of stock

Mar 29, 2014
veil boot
Quiet happy
Michele
Fort Washington, MD
Mar 28, 2014
Timeless Inspiration
I purchased two outfits from the Historical Emporium to depict a specific time period. I purchased one outfit for myself and one for my daughter. We received several compliments and many of our friends inquired about where we made our purchases. I called two or three times as I wasn't sure exactly what I wanted or needed. Each time I spoke with a friendly and helpful store representative. I felt great about my experience and would recommend this agency whole-heartedly.
mark
Mar 28, 2014
Solid, nice fit
Nice cut to the belt, well formed holster. 4 1/2" barrel .45 has a smooth transition out of the holster. Very comfortable.
Kayla Ann
Owosso
Mar 28, 2014
Amazin
Great quality .Very quick.
Grumpy
Ma
Mar 28, 2014
Outstanding holster
I'm very happy with this holster, went four sizes larger than my waist and it fits great. Outstanding detail work on the leather,very good quality workmanship. Not only that it gives my gun a good home,thank you very much
Dan
Grove City, Oh
Mar 28, 2014
great hat
Great hat , well built and everything I thought it would be
blondie
Bellingham, Wa
Mar 28, 2014
vivian fishtail skirt
Just like the photo just had to have the waist tale in runs small absolutely love it awsome quality best iv had from an online shop! Can't wait to wear it to morrow
Dawn-Marie
Las Vegas, Ne
Mar 28, 2014
Worth every cent!
My husband loves the shirt. He said it is better then he thought by looking at it, top quality and fits perfect. It is perfect for our sons wedding which is a Alice in Wonderland Tea Party with a touch of Steam Punk! It took only days for us to get it. We will be ordering again since we go to Renaissance Fairs and such.
Sundance
santa barbara, ca
Mar 28, 2014
canvas pants
Wow these pants are heavy duty and so comfotable I will get another pair soon there are the best pants you will every own no bull
Jay Spiggs
Dallas, Te
Mar 28, 2014
Hat Happy
Perfect just what I was looking for. The quality is spot on. Purchase it you will not be disappointed.
Sundance
santa barbara, ca
Mar 28, 2014
canvas vest
I was a little worried about buying the canvas vest but was pleasantly surprised on how good it is,althought Iam not sure if I would machine wash it.Get one you will like it
Carol A.
Bradenton, FL
Mar 28, 2014
Secret is inside!
What a clever companion this walking stick has become! It has a number of flasks that slide inside the cane for concealed libations. Great for liquids as tightly sealed but almost anything could be secretly held within. The brass hand-grip makes a perfect topper.
Carol A.
Bradenton, FL
Mar 28, 2014
Bang for my bucks!
Love my pistol grip walking stick. When I unscrewed the handle it almost looked like a real handgun! Great ambulatory device & conversation piece.
Debbi
Co
Mar 28, 2014
Beautiful
This Velvet Tailcoat is very nicely made and the fabric is wonderful. The sizing is a bit off tho, I purchased an 18 which is for a 46" bust, I am a 44" and this was tight on me. I reluctantly had to return it as I knew I wouldn't wear something that was uncomfortable. This coat would be perfect with any Steampunk or Victorian outfit. I have bought from Historical Emporium before and I will again.
andrew bacha
Hoboken, Ne
Mar 28, 2014
Black Parasol
It's decent, but I was expecting a little bit better quality for an item at this price.
japii
Philadelphia, PA
Mar 28, 2014
Nice piece
Funny how I got the email request for this review on the day I'm actually wearing the item...a bit lighter in weight than I expected but no complaints since it was purchased for spring summer...nice item...
miami chris
miami, FL
Mar 28, 2014
The Coat's great
it's quickly become a staple for wiinter days- really a handsome jacket that looks great over a suit or also stylish and a little bit upscale over jeans and a shirt. i absolutely love it. the quality is great and the jacket is a perfect mix of warm but not super thick. the lining is all sewn well and the jacket feels high quality. i love the velvet collar a true 5 star rating from me on this one
Grant
Lady Lake, Fl
Mar 28, 2014
Super Nice!!!
Awesome!!!
Brandon Bothur
Baltic, CT
Mar 28, 2014
Awesome Vest!
The vest is great! Even better quality than expected, fast shipping, fair price, awesome style, and just plain and simply great!
Grant
Lady Lake, Fl
Mar 28, 2014
Pot Metal
They looked great!! They arrived on time!!! The price was good!!!! BUT, they were so small that they wouldn't fit over my boots…….So……we tried to bend them bigger,,,,,worked great on the first one, the second one snapped the second I put any pressure on it. I'm not asking for a refund because I'm sure that it's my fault. It's just disappointing.
Boop
Ocean View, NJ
Mar 28, 2014
Western Gun Belt & Holster
Absolutely love this! The quality of the leather and the detail is fabulous.
Mike Thorne
Ulster Park, Ne
Mar 28, 2014
Mens Pocket Watch
The absolute best pocket watch I have ever owned. Very pleased with it. I plan on purchasing a waist coat soon so I can wear the watch with my blue denim shirt, jeans and boots.
Bottaricase
New York, Ne
Mar 28, 2014
Beautiful CHARCOAL suit
Nice 3 Piece Suit. Not exactly the blue-ish color shown, looks dark charcoal, but still usable. Would help for these period suits if they had 3 buttons even though not all suits were, it just takes you to an earlier period.
Nickholas Maclergan
Stavanger, NO
Mar 27, 2014
Marvellous
Bought the for my sons birthday, and he loves them
Nickholas Maclergan
Stavanger, NO
Mar 27, 2014
Marvellous
Bought the for my sons birthday, and he loves them
Zack Whitford
Los Angeles, CA
Mar 27, 2014
Wolf in Wolf's Clothing
I stumbled upon this site after searching for some quality Western inspired apparel and I have to say I am extremely pleased that I did. I was actually on the hunt for this exact coat, but until I had it in hand I never expected to find EXACTLY what I had wanted and envisioned in my head - and for such an excellent price. It's not quite a frock coat, but in my opinion, the perfect medium between a standard jacket and a long frock - which suits me perfectly as I am only 5'8" and I find that longer coats require a taller frame. Don't let the affordability of this coat fool you as the quality is absolutely stunning. The fit and finish are second to none and it truly looked tailored right out of the box. I own several 'high-end' jackets (Barbour, Belstaff, etc.) but this is the one that sees the most time on my back and I would take it over any of my $1k+ 'luxury work coats' any day of the week. I honestly cannot recommend this coat enough and I plan on investing in many, many more garments made by Wahmaker. A+ - Zack Whitford
Tom
Council Bluffs, Io
Mar 25, 2014
My Derby
I wore my Derby for the first time on St. Patrick's Day, and people went wild over it. Thank you for selling such fine products.
Ron C
Fall River, MA
Mar 25, 2014
Cross Draw Holster
The RH Cross Draw holster is a perfect compliment to the holster I previously ordered. It looks great and easily fit the holster belt. A wonderful addition to my collection.
Steve
Pennsburg, PA
Mar 24, 2014
Pocket Watch
The pocket watch was very nice and the quality was much better than I had anticipated compared to the price that I paid. Would highly recommend this item!

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