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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-04-06

Jacky
AL, New Zealand
2014-04-06
There was plenty of choice, the website was easy to negotiate. Guidelines for sizing were really accurate. Oreder delivered faster than stated
JT A
MA, United States
2014-04-06
Splendid service and quality.
IMADUSM
AR, United States
2014-04-06
I ordered the wrong size and you guys were quick and very helpful in helping me get the right one! Thanks alot!
Jens G
AL, Sweden
2014-04-06
I am from Sweden. I really want to say thanks for your service and support!
Unclec
ME, United States
2014-04-05
Great vests, top quality, great fit. This was the second vest order I have made with Gentleman's Emporium. I ordered a size bigger this time and the fit is great. The vests go over a shirt and t-shirt so a little extra that can be taken up with the adjustment tab on the back is desirable.
Leah
Qld, Australia
2014-04-05
Fantastic service, product and very fast delivery.
Gayle
AZ, United States
2014-04-05
Excellent fit and quality. Speedy delivery.
Dennis T
CA, United States
2014-04-05
The customer service was among the best I've experienced online. A small problem with one of the items being unavailable was handled quickly and satisfactorily. The items arrived ahead of their estimated delivery date, and were excellent for the purpose I ordered them for. Their service was more personal and friendlier than you usually get in this type of order. Very happy!
Blue B
NC, United States
2014-04-05
The vest was better than I thought that it would be. It exceeded my expectations. Looking forward to doing business with you all again in the near future.
Engelbert
CA, United States
2014-04-04
Customer service provide pertinent information on the products and delivery service was right on time.
Morgan M
AZ, United States
2014-04-04
I have ordered from W.E. on a couple of occasions. Service has been excellent, delivery times as promised. quality of the merchandise has alwys been top notch, I'll be back.
George
NV, United States
2014-04-04
Very successful purchase and handling of product. Have recommended the site to several people. GR.
Blueweed
WA, United States
2014-04-04
I love my vest! It fits perfectly, well-made, nice cut & fabric - I'll be buying more, for sure.
Kevin J
AK, United States
2014-04-04
Nice fit, very classy, received lots of comments on how nice I looked. Really like the look and feel. Five stars*****
[email protected]
OK, United States
2014-04-04
The products are sometimes not the same colour as on the website. Also, the size selection in the "medium" range, particularly when it comes to vests, is poor.
WITHHELD
TX, United States
2014-04-04
WONDERFUL RESPONSE FROM GENTLEMAN I TALKED TOO' EXTREMELY HELPFUL.
Willie
SK, Canada
2014-04-04
Thank you so much for the great service, i live in Canada and everything went as smooth as if I ordered from a bussiness next door.
Brandy
AB, Canada
2014-04-04
I'm Always impressed with the delivery time. The products are of a good quality. And the sizing chart seem accurate. I'd love to see a wider range if women's clothes. Like a full on bustle dress. Yet I can see that would be hard to source. All in all a great site lots of product choices fair pricing and extremely prompt service. I'll be back!!!
Anonymous Customer
AL, United States
2014-04-04
You are a tad expensive, but you are worth it in both quality and service.
Leigh
ON, Canada
2014-04-04
First rate treatment of the customer in every way. Absolutely no hesitation in recommending the high quality of the Emporium's products and services.
Roger D. F
LA, United States
2014-04-04
The first Gun Belt and Holsters was to large And I called to Exchange for a smaller size, the person I contacted was very helpfull in getting me the right size. I like the DOUBLE CHOCOLATE TOOLED western Gun Belt & Holster (.44/.45 cal) my wife also likes it. The 44s ihave fits in them with out having to break the holsters in.
Suzanne C
IL, United States
2014-04-04
Love the costumes I have ordered. Will continue to order as needed. Tons of thanks.
Steve
NH, United States
2014-04-04
I bought the hat for my son as we were going to go to an event that had a James Bond theme...and he wanted to go as "Odd Job" the Asian gentleman that was one of the bad guys. I appreciated that the overall cost wasn't significant and appreciated more the speed at which the hat arrived, since the event was two-three weeks from the time that I ordered the hat. All in all, very appreciative of the customer service and quality.
Arvid S
FL, United States
2014-04-04
I decided I needed some elegance that, frankly , has gone out of men's fashion. I do not wear the shirt in any 'costume' sense , but rather as an unabashed dandy, fop, beau brummel , or whatever one calls someone who prides their appearance or flatters their lover when together.
Anonymous Customer
AB, Canada
2014-04-02
Thanks for your easy to use on line service. I love all your products.
Patv
TX, United States
2014-04-02
The finish was a bit splotchy, but it worked for its purpose. The design was spot on.
Marcus
Tas, Australia
2014-04-02
Best service. Top line products. Will be putting in more orders. Quick delivery
Mike G
PA, United States
2014-04-01
Recently I've had some sizing issues, but as with clothing you buy anywhere, there are variations. However, dealing with customer service is easy and pleasant. They really do understand that buying by mail can be tough, and they do what they can, within reason, to make the customer happy. These guys are among the best I've dealt with, service-wise, and the product quality is high.
jane h
Tas, Australia
2014-03-31
fabulous service, great attitude of staff when they called to confirm my details!very prompt delivery.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-04-06

Gayle
Roll, AZ
Apr 5, 2014
Ferndale striped trousers
Excellent fit and quality. Better than anything I could make myself.
Brian
Mo
Apr 5, 2014
Will be buying again
Hat has the look and fit I wanted.
Dennis T.
San Diego, CA
Apr 5, 2014
Flying Goggles
Well made, nice style and functional. Decent price.
Dennis T.
San Diego, CA
Apr 5, 2014
Aviator Helmet
Great style and workmanship. Nice features, and reasonably priced. Availability in sizes a nice bonus.
Matthew J Van Howe
Chicago, IL
Apr 5, 2014
Perfect tophat
I picked this up to complete a full cream suit and this finished the outfit perfectly. Very high quality and nice fit. The fitting guide is accurate so you can trust it.
Jason Flashman
Kettering, UK
Apr 5, 2014
Damn fine trousers.
Excellent quality strides, I've struggled to find similar here in Blighty. Well done you colonial chaps and chapesses!
Handlebar
Pensacola, Fl
Apr 4, 2014
Some Surprises
These pants arrived with some sense of unknown, because for what ever reason the Emporium's photos were done in such a way as to obscure details of its looks. The pants were illustrated without braces. From the back view the shirt drooped over the top band of the pants. My assumption was that the notch in the rear of the pants would have a wide deep ve as in other canvas pants I've ordered and this is not the case. The separation in the rear center of the pants is more of a deep cut, with the tac-buttons relatively close to each other. Another surprise was a small blob of grease about 2mm across; the smear marks indicated that it came off as incidental contact with a piece of machinery in the manufacturing or packing process. This is something I should have addressed to the Gentleman's Emporium because they do have a good reputation for resolving issues; however, I was confident of my ability to remove the spot and before hemming my pants they are washed first anyway to account for shrinkage. The spot was successfully removed. Yet another surprise surface after washing the pants, the sewn on waist band button fell off. This of course was another easy fix. The pants construction are quality with the exception of a waist band button which fell of after the first washing. The weight of the canvas is a bit lighter other canvas pants purchased in the past, but this is actually a plus, because the cut of the pants leans more toward dress pants than work pants. Albeit there were a few surprises in this purchase there are no regrets and if your looking for as white a pair of pants as the Emporium carry, these might be the pants your looking for.
Handlebar
Pensacola, FL
Apr 4, 2014
Golden Looks
I wore the golden paisley ascot, with the gold canvas vest, and black town coat to the Emerald Coast Beard and Mustache Alliance's 1st annual membership drive and beard competition; the ascot just draws a focus to what one wants in such a situation and that purpose is to be noticed. It is hard to describe how many people came up to me asking where to buy clothing which has such quality and looks so period authentic. At the end of the night I walked out with a best in show trophy! I know there were whiskers that matched mine, but the Gentleman's Emporium enabled me to sell the illusion of a fine dressed Victorian gent, matching my mutton chops and handlebar mustache. The focus need was toward the face and that flash of gold pulled in the focus right where it was needed. As always the Emporium delivered, quality and good service.
Morgan Mills
Tombstone, AZ
Apr 4, 2014
bow tie me up
Nice addition to my other purchases from W.E. The compliments never stop.
Morgan Mills
Tombstone, Az
Apr 4, 2014
very nice vest
Was looking for a nice vest to wear about town and loved this red/black/white, look in these photos. As one other reviewer stated, this vest isnt too red. The color isnt so bright that it looks over-cooked. Craftsmanship was excellent. Very happy...
PEACEMAKER
TX
Apr 4, 2014
top notch service
EXCELLENT CUSTOMER SERVICE, FAST SHIPPING, GOOD QUALITY PRODUCT. ILL BE USING THIS STORE AGAIN.
Costume Designer
Oxford, OH
Apr 4, 2014
Good Quality
Nice quality derby! Fair price!
Costume Designer
Oxford, OH
Apr 4, 2014
Pretty Hat
This is a good one! Nice materials and detail! Lush decoration!
Willie Ryder
Regina, Sa, CA
Apr 4, 2014
Great Quality
I spoke with a very polite customer service representative. She was very knowledgeable. I decided to go with the double black tooled leather gun holster. I live in Canada and was worried about the shipping. I received it approximately 10 days later and it was packaged very well. I have an original holster from Mexico which was made in 1960. The one I received from historical emporium is every bit as good as that one. Great quality, great price. Thank you.
Costume Designer
Oxford, OH
Apr 4, 2014
So Pretty!
Love this coat! Great detail in the back! High quality tailoring!
Costume Designer
Oxford, OH
Apr 4, 2014
Great Hat!
Love this hat! Nice lush decoration, and good quality look! A true timesaver for the busy costumer!
Costume Designer
Oxford, OH
Apr 4, 2014
Great blouse!
Lovely period blouse! Great base piece for many costumes! Runs a little large.
Costume Designer
Oxford, OH
Apr 4, 2014
Nice vest!
This is an attractive well- made vest. Tho I do wish the back was a better match in color to the front. Good basic wardrobe piece.
Costume Designer
Oxford, OH
Apr 4, 2014
Lovely!
This is a beautiful, high quality coat! Love it!
Costume Designer
Oxford, OH
Apr 4, 2014
disappointing
The hat is not beige . It is white. The lace and the decorations are mostly white , and look cheap. It will work as a base, and I will alter and paint it to look "beige" as I had hoped, but it will take some work to make it look attractive and of high quality. Definitely not worth the price.
Stuart
Garland, TX
Apr 4, 2014
very good!
Very good product. Had to order the next size larger, but no problem altering it to a perfect fit. Good quality.
George
Reno, NV
Apr 4, 2014
Vest
Excellent quality and is as described. George
Gramdragon
Houston, Tx
Apr 4, 2014
Rover utility belt
While I bought this primarily for a Steampunk convention, I also anticipate using it on vacation as the alternative to a fanny pack. The only thing I would change about it its to make it either in a longer size or longer belt extensions on it.
Verchiel
Plainfield, NH
Apr 4, 2014
Fantastic time piece!
This watch is remarkably well built! Actual brass, glass, and bronze with a leather strap makes it something that I will be able to give to my future generations as an heirloom- something that I was not anticipating being able to do prior to receiving it! for the price, I was anticipating a mechanical watch, but with plastic parts and need to wind it every few hours. This was a fantastic surprise. Immediately purchased one for my father, who is a clock afficianato.
WITHHELD
AUSTIN METRO, TE
Apr 4, 2014
45 WESTERN HOLSTER
I HAD BEEN LOOKING FOR AWHILE FOR YHIS ITEM. CABELAS DID NOT HAVE EXACTLY WHAT I WAS LOOKING FOR, PLUSTHEY HAD EACH ITEM PRICED SEPARATLY. THE PRICE WAS MORE INLINE WITH WHAT I WANTED TO PAY.
Debbe
Wilmington, DE
Apr 4, 2014
Glad I found you
It's nice to have an alternative for purchasing Victorian servant's clothing.
Nan
Seattle, Wa
Apr 4, 2014
Bradshaw Embossed Vest
Beautiful vest that fits and looks excellent.
Shirley A. Victorian
Selkirk, Ma, CA
Apr 4, 2014
Filigree Pocket Watch - Black pearl Finish
Like it so much, I not only use it for re-enactment... I also carry it at work every day!
Shirley A. Victoian
Selkirk, Ma, CA
Apr 4, 2014
Beaded Rose Design Purse - champange
Beautiful well made and perfect for 3 of my historical costumes.
Sally Jackson
Billerica, Ma
Apr 4, 2014
Love it!
I received my coat when promised and absolutely love it. As other reviews have stated it runs small so I ordered one size up and it was still a little small so I am sending it back and getting the next size up. Usually I am a medium, ordered a large and will end up with an extra large, so do not be afraid to really size up. If it helps I am 5'8 tall, 135 lb. and chest size 36, remember this is a period coat and very fitted.The quality is great and the shape and buttons are wonderful. I am going to use this as my going out coat, not for a period piece and in my opinion will be a lot more fun to wear than just a millennium type black coat you would find in a retail store-AND the prices are great. Glad I found you!
Brandy
New west, Bc
Apr 4, 2014
Classy hat
I wore this hat to a church tea. Received many complements. The hat is well constructed and I have enjoyed it greatly. And black-and-white goes with just about everything I have. The wide-brimmed hat is excellent for keeping the sun off of one's face. If you're looking for a fun yet classy hat, this is the one for you. The price is very fair. You won't find this pricing in most hat stores in the Vancouver BC area!!
Brandy
New west, BC, CA
Apr 4, 2014
Adorable gloves
I wanted a simple comfortable and versatile pair of gloves. Which I found in this pair. They're comfortable I have slightly smaller hands and they still fit me well. I like the finishing touches of the buttons with little butterflies on them. The fingertips have a special patch that you can use your smartphones as well. I did like that. For the price you won't find a classier pair of gloves.
Brandy
New west, BC, CA
Apr 4, 2014
Great finishing touch
I wanted this belt for some time. But I was concerned it wouldn't fit me as a plus size woman. I am a size 18 and if that quite well. It really finishes off a number of my outfits. I highly recommend the belt. I am a sewer myself and I can tell you this is a quality product made with quality materials.
Elaine Hunter
Milford, MI
Apr 4, 2014
pin stripe blouse
I love the blouse. The material and overall quality are better than expected.
Dale
Rayne, Lo
Apr 4, 2014
Holsters
I like the look of these gun holsters. when I put my Rugger Blackhawk Revolvers in them they fit very good. I did not have to break them in like I did with the other set from another website. I will recommend the Holsters and Gun belts and the Historical Emporium.
Leigh
Hamilton, On, CA
Apr 4, 2014
Great Vest
Exceptional quality, price and value. Where else can you get all of this, plus the timeless design of yesteryear?
Leigh
Hamilton, On, CA
Apr 4, 2014
Simply the Best!
What a gorgeous shirt! I am struck by the exceptional quality of both the fabric and the build. What a bargain.
steve
Allensworth, ca
Apr 4, 2014
awesome watch!
Great quality watch! never thought I'd find a mech. pocket watch with this detail and fit/finish. Great job!
Arvid Smith
Jacksonville, Fl
Apr 4, 2014
Everything I hoped for.
I am a musician , in several groups and a soloist.I make no secret that musicians today seem to prefer to dress as if they are raking leaves rather that publicly perform and flatter their audiences. The regency Shirt caught my eye immediately and I ordered. The process was simple and I must say that THE FITTING CHART WAS VERY VERY HELPFUL ! and served to put away any fears that I would get an ill fitting product. Shipping was quick ! Two days later I had my shirt and straight out of the box was a dream and I wore it for three days, to a music festival where I was a performer/workshop host and just around the house. It is a durable ,quality product particularly the elastic in the wrists sleeves allows one to tuck in the lace out of the way if need be. This was not intended but as a steel guitarist and dobro-ist it proved helpful as the lace could impede playing( but that's beside the point). The beautiful lace wrists came out after the set to the delight (and envy) of my playing pals. The shirt is an east hand wash , line dried and returns to the original shape. I see it as durable and lasting a long long time. I am eager to buy another in Black . Wait until my Honey sees that one ! Thank You.
jayme thornton
New York, ne
Apr 4, 2014
lovely
lovely jacket. They didn't have my size so I ended up getting a slightly larger size and having it tailored. The tailor liked the jacket. Price is as great as the quality.
jayme thornton
New York, ne
Apr 4, 2014
subtle pattern
Quality ascot. the black on black looks great. Substantial fabric. Took me a little while to figure out that the kerchief was attached to it. Had to google how to tie an ascot.
Dragon Vest
SKU: 000380
jayme thornton
New York, ne
Apr 4, 2014
quality vest
This is a quality vest. Good fit, attractive and well made.
jayme thornton
new york, ny
Apr 4, 2014
serious cane
This is a sturdy piece of cane. The metal skull has good heft, feels good in the hand and I'm confident you could lay waste to any attackers.
Jack Santry
Lake Elsinore, CA
Apr 3, 2014
The Lab Coat
The lab coats are great, very well made and a great copy of the original coat. I bought two, we have a costume teeth company and had our company logo embroidered on the coat that we wore in our booth at the St. Louis Halloween show. Everyone loved them! Good value for the money!
Ludlow Trousers
SKU: 002567
Mike G
PA
Apr 1, 2014
Not to my liking
Let me start by saying that these pants seemed to be up to standard in terms of quality. But I sent them back for two reasons, costing them two stars. First, the fit was too big. Maybe it was a fluke, but it is what it is. Second, the color is... not any kind of taupe I've ever seen. To my eyes they have a greenish tint, and they are darker than I would have thought. I didn't find the color pleasing. Of course, that is a matter of personal taste, so, take it for whatever that's worth. If you want a solid pair of trousers that aren't the same old plain brown, you've found them. The fabric is nice weight, by the way. Lots of body, but not unpleasantly thick.
Mike G
PA
Apr 1, 2014
Better than Expected
My experience with polyester, including blends, has been a love-hate thing for a long while. I have to watch what I spend on any one costuming item, so it makes certain things attainable for me... but generally doesn't look top-notch, or lacks a bit in how it's put together. Sometimes, though, I get lucky. This coat is an example. The fabric doesn't have that awful polyester shine that even some blends have, and it feels quite comfortable. The fit is nice, though a little roomy in the shoulders. But when worn with a full outfit, it looks right. I happen to prefer a two or three button front, but the color won me over, and I have to say that I feel the desire to buy the other colors. Oh, to be wealthy!
M. Tiffany
New York, NY
Apr 1, 2014
Black pull-on boots
These boots are the real thing. Excellent leather construction and elastic calf partitions make this boot comfortable and elicits compliments on its top notch workmanship. I would highly recommend these boots in lieu of the non leather variety. These boots are tough and resistant to any knee high brush, venomous serpent or small dog of the biting strain. The soles are tough but not too aggressive in the tread. They are stitched and screwed on for easy replacement by an experienced boot maker. They are very comfortable to wear and come off easily with a boot jack or volunteer.
M. Tiffany
New York, NY
Apr 1, 2014
Deep Sapphire tie tack
Well made and even coloration make this tie tack a bargain to add to your collection. Comes in a velour snap box. I would recommend this item to flesh out any gentleman's wardrobe.
Emily
Mission, Ka
Mar 31, 2014
Perfect gift!
I got this pocket watch for my boyfriend as a graduation present! He absolutely loves it! The window where you can see the gears is an awesome touch. I had hopes to get it engraved but there isn't really room with the design on the front and back. Other than that though I couldn't be happier--and neither could he!

Mar 31, 2014
Nice top!!
Nice, good quality. And looks gorgeous!

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