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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-04-13

Bertha
TX, United States
2014-04-13
I am very satisfied with the services I received from Gentleman's Emporium. I placed a last minute order for a 4 piece suit for my son less than 2 weeks from prom. The customer service agents were very understanding and helpful. Moreover, the hat did not fit my son, and they promptly shipped a new one that arrived just in time. The fit and quality on the apparel was great too!
Carol
TX, United States
2014-04-13
I would highly recommend this site high quality merchandise and great service
sundog
CA, United States
2014-04-13
2 day shipping...surprised the heck out of me to receive order in 2 days time. The cost to ship was expensive, would rather have had a choice of less expensive shipping charge and longer wait time on delivery
HeidiO
CA, United States
2014-04-12
Alicia couldn't have been more helpful to us as we shopped, last minute, for a prom outfit that was a bit different than the usual rented tux. He looked great in his Victorian cutaway jacket and grey vest! Tons of compliments. And we are already ready for the next formal. And for about the same price as a tux rental.
sundance
CA, United States
2014-04-12
I like the products and prices but I would prefer to have UPS do the shipping for a number of reasons 1 they are faster 2 better tracking 3 they will leave the box if you are not there to recieve it
Pepgirl
NC, United States
2014-04-11
Love the shirt, fits perfect! Hope to win some horse shows with my new outfit!
Danny N
OK, United States
2014-04-11
Very pleased with products
La V
NV, United States
2014-04-11
I love your site! Honestly I have a shopping list of items I still plan on buying, I'm excited to order some of your clothing next as the quality of the cane I just received from you was far beyond my expectations. I've already recommended you to all my friends. Absolutely amazing site.
Earl S
OH, United States
2014-04-11
Easy to find. Service great. The item was perfect (I will order again. Thank You Earl.
John-Paul G
NSW, Australia
2014-04-11
Products beautiful. Service from Eve exceptional. She is a great Ambassador for your Organisation Postage is a massive rip off and has stopped me ordering more products' I get packages weighing much more than a few cravats..much..much more for $8 to $12 from California, Michigan etc/ by DHL One cravat sent at good price and postage significantly higher is nauseating.
Jeff C
OR, United States
2014-04-11
Very fast Shipping, I had a small hiccup with my suit, sent it back and received my new suit in less than a week. Very pleased and very impressed with how you run things and how you work. Thank You!
Lee C
KS, United States
2014-04-11
I don't know if I've ever had a better online buying experience. Would definitely buy from again. Thanks!
Wm B
AZ, United States
2014-04-11
very very good on everthing
Ken H
AZ, United States
2014-04-11
Quality product, excellent service and speedy delivery. I couldn't asked for anything better. Well worth my investment!!
David
NC, United States
2014-04-11
I couldn't be happier with my black wool Homburg. It is a very high quality hat.When I ordered the hat I was told to expect delivery in about a week to 10 days if I remember correctly. Anyway I received the hat in 4 days and maybe only three. I highly reccomend Historical Emporium and will definitely be a return customer.
Di K
CA, United States
2014-04-11
There's not much to say. I found what I was looking for, I ordered, and it was delivered promptly. I am pleased with the quality of the merchandise.
Steveob
NC, United States
2014-04-11
The gunbelt is sturdy and well made. I was very satisfied
Asta c
AZ, United States
2014-04-11
You Guys are amazing. This best and 4 others we bought we're for a wedding. When unexpected changes occured your Staff got us replacemt at lighteninh speed
Saddlebum
IA, United States
2014-04-11
great holster!!Love it!!
Billy B
AR, United States
2014-04-11
Great product. The preached boots are just as stated and are made strong and look good
Steve R
CA, United States
2014-04-11
As usual, the customer service and products at the Gentleman's Emporium were top-notch! I highly recommend this company for their wonderful, high-quality products, good prices, and excellent customer service.
Tina G
MI, United States
2014-04-11
I was very happy with my purchase, your site had exactly what I was looking for. The purchase was a gift and the present was very well received, all involved were very happy. Thank you
Kells J
CA, United States
2014-04-11
I have been shopping with you for years. I have always loved everything that have ordered Keep it up
Dave
IL, United States
2014-04-11
I love the quality, design and shipping time. The guides for finding the right size are spot on. I would highly recommend you guys to anyone!
Greg
AL, United States
2014-04-11
Was very pleased with purchase and service and plan on ordering again.
michael u
WV, United States
2014-04-11
Great products,Great Service.!!
Lou G
VA, United States
2014-04-11
Both vests the top quality I expected. The delivery was quick and well packaged.
Mare
OH, United States
2014-04-11
The quality and durability of the split-skirt I got was appreciated. Although some wear of it will be for more "costume" purposes, it is stylish enough for casual evening wear. I always can count on the quality and service if there is a problem
irwin k
NH, United States
2014-04-11
you folks are awesome,thanks!
Mike V
CA, United States
2014-04-08
coat was cheap seams came appart after one use, made in china, will not shop here again.
Steve
CA, United States
2014-04-07
The young lady who helped me was very professional and most helpful. She answered my questions and erased my concerns. It was quick, complete, and all done.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-04-13

Steampunk Tracy
Dillingham, AK
Apr 12, 2014
High quality product
I am very happy with the Griffin Vest I purchased. I was a little worried that the vest would be a little too flashy from the pictures. I was relieved to find it to be more subdued than the pictures would lead one to believe. Originally purchased as part of next halloween's costume, but I'm already finding excuses to wear it.
Cywlala
Atlanta, GA
Apr 12, 2014
Great jacket
This jacket was for my son's prom and it was just what he wanted. It arrived right on time and he looked very handsome! Thank you for your great service and a great product!
sundance
santa barbara, ca
Apr 12, 2014
homburg hat
Very nice hat well made and fits good for a good price happy
Pat
Greensboro, GA
Apr 12, 2014
Very Pleased
I normally don't do reviews, but we were so happy with the holster, we ordered a second one.
Ross
Mudgeeraba, Qu, AU
Apr 12, 2014
Plum perfect
Love my new plum jacket. Great fit! Very nice colour
Gloria
Paramus, NJ
Apr 11, 2014
Downton Abbey Dress
Due to loops, belts it can fit all sizes. Lovely color and pattern. Plan to wear it on a cruise.
La Volpe
Dayton, Ne
Apr 11, 2014
Best cane I have ever owned
I purchased this cane for two reasons. First of all I do use a cane for a back injury and second I love steampunk. The cane is made very sturdy and the brass pieces all fit very well and snug. One of the issues I noticed about the cane that isn't really a problem just something to be aware of is that the telescope inside will slowly drop dow into it's longest positions while you are walking with it. You will not noticed this until you attempt to take out the telescope at a later time. All you have to do is raise the telescope up as high as the brass fitting goes and then reach down to the very bottom and slowly tug the telescope back into it's shorter position to give you clearance for it to swing out for viewing. The site advises that this cane should not be used for medical purposes and as a general rule I would agree. The rubber stopper at the bottom of the cane tends to slide a bit when walking on smooth surfaces, however as stated I have a back injury and really need a cane for extra support while walking. If you use a cane without putting a lot of force down on it this cane is perfect, if you need to rely on a cane to support your weight it will work but you will run the risk of the cane slipping out from under you. Other then that this cane is amazing! The telescope does work and provides a clean and clear image. The zoom is only 2x so don't expect this to work much better then that. If you are looking for a classy cane that fits both the steampunk scene as well as something that could be used on a daily basis this is the cane for you. In my honest opinion this cane is worth more then Historical Emporium is asking for and is an amazing cane for it's price. VERY HIGH QUALITY!!!
Jeff Crow
Eugene, Or
Apr 11, 2014
Tailcoat
I Love the work that you did on the Tuxedo. It fits Like a glove and all I have heard is good things about it. Thank You!
Happy Customer
Detroit, Mi
Apr 11, 2014
love love love
I got this as a gift and he absolutely loved it. It is a beautiful piece and I will definitely recommend this website to everyone. Im completely satisfied with my purchase!!! Thank you!
Michael
Oklahoma City, OK
Apr 11, 2014
Great Pants
Very happy with purchase. Exactly what I thought they would be. Have to have legs hemmed, but I believe they say all pants are 36".
Michael
Oklahoma City, OK
Apr 11, 2014
Not quite the color
I like the style of the shirt and material very much. The color I thought was not well represented. I thought it was more white than an off white. That I why I gave it four stars. The customer service on other items has been great and exceptional. I will continue to buy from Historical Emporium.
Setab
GREEN VALLEY, AZ
Apr 11, 2014
Deluxe Felt Derby hat gray
Is one of the best looking hat I now have were it a lot, would love to send picture it looks very good with the coat i got from you and other things..am sure the hat will last a long time even with the wear I will give it and am sure it would look just as nice on anyone.
Setab
GREEN VALLEY, AZ
Apr 11, 2014
Coburn Great coat
Coat was even more thin I though it would be very good. Would love to send picture it look good on me and sure it would on anyone.
Ken Hawkins
Surprise, AZ
Apr 11, 2014
Felt Derby Black
Quality product, excellent service, speedy delivery. Worth my investment
Jean-Robert Lemachand
Minneapolis, MN
Apr 11, 2014
Twin City Vest
Wonderful fit, looks fantastic with my morning coat. Very happy with the purchase
Angelo Americo
Philadelphia , Pe
Apr 11, 2014
Fantabulous vest
I absolutely LOVE this vest. The red/black Buckingham vest is completely stunning. It came to my home in about 2-3 business days from the time I bought this vest. The vest is absolute splendor and beauty. It also fits me very well. I do have some words of advice to those who want this vest. First: you're going to want to reenforce the buttons as they are a little loosely attached. Second: be very honest about your measurments. This vest is cut smaller than other vests made by HE. Other than that you will be the talk of the town in the Buckingham vest. If you love victorian style vests; get this now.

Rugby, Te
Apr 11, 2014
Perfect Blouse!
The quality of materials, styling, and workmanship are all superb on this blouse. I saw that different garments you offer can have quite different measurements for the various sizes. I needed a true "small" so that was a concern for me. Using comments as well as the size chart, I found the perfect fit. I'm 100% pleased with the product and your service.
Michael O'Dazier
Alabaster, AL
Apr 11, 2014
Sizing canvas pants
The pants are cut tight not intended for full figure men. Big legs big butt etc I say they are a slim cut.
Gordon Campbell
Valdosta, Ga
Apr 11, 2014
Best pants
These pants are very well made. The fit was exactly as stated. I bought one size up. Normally I wear 36". I ordered 38". Service at HE was superb. I'll be buying more items here.

Apr 11, 2014
great product
Saddlebum
Williamsburg, Io
Apr 11, 2014
Clay Colored Tooled Holster
This holster fit me and my Heritage .22 perfectly!! Love the quality and the look!! Real western cowboy!!Thank you so much!!

Apr 11, 2014
Bathing Suit
The bathing suit was cheap looking and feeling. Complete waste of money.
Chase
Bridgeport , Te
Apr 11, 2014
So Happy
Was worried that the the 7 vest I ordered would turn up and either be the wrong size or not be good quality,but they are very very good quality , if you follow the size chart properly then you will receive the correct size, this was the extra one we had to order, as one of the groomsmen measured himself incorrectly. This vest is the perfect match for our wedding , it gives off that old western style without looking like a costume, this vest especially feels like carrhart fabric so it can easily be worn after the wedding you can dress it up or down, so to me thats really good although the price of the vest was very reasonable I'm pretty sure we would have spent more on rentals. Thank you so much for giving me my products on time , for providing a true fitting guide and for the great quality products.

Apr 11, 2014
Exceed my expectations
Just beautiful, excellently hand tooled and the staining of the leather was very well done. My wife and I were both very pleased with the overall quality and look of this holster.
Jim G
Apr 11, 2014
Great shirt, but note the color
This is a very, very nice shirt. Looks great. But, we aware that while on the website it looks like WHITE and gray, it is actually OFF-WHITE and gray. This seems to be the case with many "authentic" western shirts, and I think reflects the fact that the material used is authentic to what would have been used "back then", and back then, white shirts were actually a bit off-white due to the raw materials and processes used. That said, this is a shirt I am very happy with. It has real impact.
W Shockey
Oklahoma City, OK
Apr 11, 2014
4 stars
Why are the "wing" tips sewn on to the collar...? Are they not supposed to stand up over the tie...?
W Shockey
Oklahoma City, OK
Apr 11, 2014
4 stars
I don't like the rigid "padding" in the shoulders of this coat.
Dashui
Jackson, Ms
Apr 11, 2014
Almost perfect
I know HE has a price point to make. But if they could use all or almost all natural fibers I would b tempted to buy more.
Mad Ron
Providence, RI
Apr 11, 2014
Davenport Frock
This is a nice piece. At first i thought it was a little on the light side as far as the materials go, but being lighter allows it to be warn it warmer weather. The fit was perfect and it looks good in a photograph! Being a photographer this is important to me. I would recommend this item for anyone who wants to look like a riverboat gambler!
Rod
Glendale, AZ
Apr 11, 2014
Abilene badge
Overall of fine quality. My main complaint is that it is not as large as I expected it to be. If it is a miniature replica, it was not noted as such.
Todd Orton
Denver, Co
Apr 11, 2014
Great service and quality
Love it! Fits perfectly. Nice. Quick service.
LadySinthia
Ellenton, Fl
Apr 11, 2014
Steampunk hat
The Hat itself is awesome. However I did not take the time to read how to size because I knew my hat size. Well, these products have a different sizing than I am use to. My normal hat size was way to big. So $15.00 later to send back the hat and another $10.00 to get the smaller size shipped, I am disappointed.
Mare
Bowling Green, OH
Apr 11, 2014
Sueded riding pants/skirt - Green
Lovely color. Fits and drapes nicely. I now own 3 of these in different colors and I'm already looking at the others. Dressy but still very comfortable!
casey
te
Apr 11, 2014
Worth it!!
This jacket is amazing and totally worth the price!!
Julie Beecken
Thurmont, MD
Apr 11, 2014
very pleased
I gave this hat as a birthday present to my husband. He was very pleased with the look and the quality of the hat. I was pleased with the quick delivery and the cost.

te
Apr 11, 2014
Amazing!!!
This is a truly amazing vest and it fits perfectly according to the size chart!!
WILD BILL
CLINTON TWP., MI
Apr 10, 2014
HIGHLAND COAT
VERY NICE COAT, I ONLY WISH THAT IT WAS AVAILABLE IN 100% WOOL, I WOULD HAVE PAID THE DIFFERENCE. I HAD MY TAILOR SHORTEN THE SLEEVES AND TAKE IT IN TO MAKE IT MORE FITTED, IT IS REALLY SHARP. I WILL BE WEARING IT ON STAGE AND AM ANXIOUS TO WEAR IT WITHE THE LACY SHIRT THAT I BOUGHT FROM YOU. I WISH YOU COULD GET SOME WING COLLARS LIKE THEY WORE IN THE 1860s. THEY WERE MUCH WIDER AND LOOKED TO BE SOFTER THAN THE MODERN COLLARS. WATCH GONE WITH THE WIND AND LOOK AT THE COLLAR THAT CLARK GABLE WORE IN THE FILM WILD BILL
Drew
Oklahoma City, Ok
Apr 8, 2014
Nice coat.
I love this coat. Soft and warm with plenty of pockets. I wear it as an every day light jacket. It is as functional as it is stylish. Looking forward to many more purchases.
John
Bloomfield , NM
Apr 7, 2014
Excellent value and quality
I have been looking for a purple/royal shirt in the 1860-1880's style for months, finally, I find this one and it is exactly what I wanted. It is sized accurately and very well made. Why this color? Well, my fiancee's wedding dress is the same color and period, of course. Our wedding is 26 April 2014, at the Town Gazebo in Tombstone AZ.

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