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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2014-06-15

CA, United States
The service was outstanding. I had to ship several items back, not in regards to anything western Emporium had done. My account was credited in a timely matter and additional items I ordered arrived as quickly. I would be happy to do business with them again in the future. I would recommended them as well.
BC, Canada
Outstanding customer service! I had second thoughts about a size of garment ordered and when I contacted customer service to correct my mistake they were friendly, Professional and very efficient. My order was received in an unbelievably short amount of time and all the items were of outstanding quality and value. I received on garment (other than the one I requested a size change) which did not fit properly due to my mistake. When I followed the return instructions my money was refunded quickly, efficiently and with no questions asked. Once again, outstanding service and products!
VA, United States
My husband and I have now made 3 purchases from this company. Fast shipping time, excellent quality of the garments shipped. Worth every penny!
Rob P
NSW, Australia
One item appears to have an issue with size labelling. Whilst I ordered a size M product I received a size L product marked as size M. As the product was a cap with direct inch dimensions for diameter and circumference related to the designations M, L and XL the error is easily verifiable
WI, United States
This is my second round of purchases with Gentleman's Emporium and I will continue to purchase things as I need them. The products are excellent and the customer service is beyond helpful.
Jerry P
NE, United States
Really fast deliver of orders. Took care of n my returns really fast also. Wil shop with you in the future. Thanks Jerry Power

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