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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-07-13

Heather
Vic, Australia
2014-07-13
I ordered two pairs of men's Trousers to see what they were like and am very pleased with the good quality of the fabrics and they are also well made, strong seams and good detailing. The guide to sizing is correct, my husband is usually a size 34 so we ordered 36 and this is the perfect fit for the high waisted trousers. Thank you.
T.b. f
MA, United States
2014-07-13
really nice clothing.everything fit perfectly, and very quick delivery.I'm very happy with everything that ai recieved
woolfey
MA, United States
2014-07-12
I bought this for a buddy who was getting married and wanted to look "right" there was a possibility of it being late but the customer service person said she could get it here and get it here she did!!!!
Dan N
OR, United States
2014-07-12
I preform in community theater and I have shared your site with the director and the theater director.
Michael
NSW, Australia
2014-07-12
The Emporium understand the importance of customer service and are committed to excelling in it. Their staff display a faultless courtesy, a friendly demeanour, and a promptness in response that is ample testimony to their dedication to professionalism. Aside from its top-shelf customer service, the Emporium also deserves high praise for the quality of its products, and the remarkable promptness of its delivery. I recommend their service and their products whole-heartedly; I've bought from them a number of times and will definitely do so again.
Brian H
VA, United States
2014-07-11
I was extremely satisfied with my experience. I was initially quoted a delivery date of about a week. Imagine my surprise when in came in something like three days. YES, I'M HAPPY!!!
Nancy
NC, United States
2014-07-11
The skirt that was delivered was torn at the waist band. I had to sew it. It was an easy fix, though.
Cédric
2014-07-11
Good shopping experience. Very nice objects and very good quality. A very efficient customer service with good advices. Bonne expérience d'achats. Très beaux objets et de très bonne qualité. Un service client très efficace avec de bons conseils.
OttoEdgardo C
2014-07-10
Keep up the good work. Thank you
Sharon
MI, United States
2014-07-10
I ordered a pair of Cordova colored ankle boots. While I was on vacation the store called me to tell Me that they were out. They told me though that I could get black and I am happy I did.
Rex B
TN, United States
2014-07-10
The belt and holster were very well manufactured. It was as good as the 80+ year old belt and holster I got with the pistol. As is usual (I think), there is no "one size fits all - especially with the many different styles and shapes of handguns. The belt fit perfectly - the holster is a different matter. It does NOT allow easy access to my High Standard Double 9 pistol. The trigger and trigger guard are enclosed to the point of being uncomfortable when withdrawing the pistol. The hammer thong us useless, due to the pistol not fitting the holster well. Even if I reverse the pistol in the holster - as for a cross-draw - the holster doesn't fit. I will contact Customer Service to seek a solution to the problems. The reason I bought this rig, was because the 80 year old rig is LEFT HANDED, something I am not. I do like the ease of removing the holster from the belt. Very good feature!
Jay & Kathleen M
SD, United States
2014-07-09
We were so pleased with the detail and quality of your products. Our order was time sensitive and the people at Historical Emporium (Matt from San Jose in particular) went out of their way in order to make sure our order was filled in time for our event. We received quality historical-looking clothing that brought many compliments! Thank you for your extra time and consideration!
Mirrorstar P
ON, Canada
2014-07-09
Products from gentlemansemporium are exactly as described with great pricing compared to competitors. Will purchase again.
Roger G
OH, United States
2014-07-09
Very well made products!!
Jaime Baeza
NM, United States
2014-07-09
This was five stars all the way! I will definetly shop again and recommend this site!
Moz
2014-07-09
The shirt was a perfect fit thanks to the size guideline chart and the item was exactly as described
TJ
IL, United States
2014-07-09
got what I wanted -excellent value, excellent price and it arrived 'on time' couldn't ask for more!
Stephane
2014-07-09
Wonderful !!! It's really nice and the price is very justified for the quality. I' ll buy on this online shop again without problem Thank you very much again.
billiegates
AB, Canada
2014-07-09
it was fun and easy.
Kyles
NSW, Australia
2014-07-09
The 'staches were absolutely amazing. The online ordering process was fast and easy. They arrived from USA to Australia quickly. Superb quality. So very happy! Can't wait to get our 'stache on! Thank you!!
Andrew S
FL, United States
2014-07-09
It was a pleasure dealing with a professional company
Dennis
NV, United States
2014-07-09
Really great products, wonderful period pieces. Perfect for theater groups, theme parties or for the shear fun of it.
elysian f
CA, United States
2014-07-09
Fun things to shop for especially for a birthday surprise!
Anonymous Customer
LA, United States
2014-07-09
very pleased will place future orders, just a little pricey for a humble working undertaker, but i recognize quality
Craig S
CA, United States
2014-07-09
I was putting together some outfits for a Masquerade Ball... unfortunately I procrastinated far too long in placing my order. Inevitiably there were a few issues with sizes or colors. These issues were compounded by the fact that I had not left time for returns and/or re-ordering. But the service at Gentlemans Emporium was wonderful. Freindly and helpful and went the extra mile on a few items (to make sure they were what I needed/wanted). Add to that, the fact that they were quick to get everything shipped, meaning that even with my putting things to the last minute... everything arrived in time, and it was all beautiful. It was a true pleasure to work with such helpful and profession people!
Wolfgang H
2014-07-09
Extraterrestrial outstanding great customer service !!!!!
Woody
MI, United States
2014-07-09
The item got here promptly in excellent condition. It was just what it seemed to be online.
MalcolmDown U
NSW, Australia
2014-07-09
Fast response and quite acceptable delivery time even in far off Australia. Product excellent and exactly as I was looking for. Many thanks Malcolm Down Under
Santav
2014-07-09
price was a little high but the quality for what I received seems to be there. I would of preferred a choice of it in cotton but you get what you get.
T. Muir
OR, United States
2014-07-09
I found the customer service among the best, and I do a lot of online shopping. Products were always shipped fast and well packaged. A returned and exchanged item was handled very quickly as well. I'll continue to shop here. A+ All the way!
Jon
OK, United States
2014-07-09
I had mis-keyed my address in the order entry and was promptly contacted by the store to have me double check the address. When I called to get it corrected, the staff was very friendly and courteous and took care of the change right away! My order was fulfilled very quickly (within hours) and was shipped the same day as I ordered. Excellent service and speed and the vest was exactly as shown on the site! Thank you for care in your customer service and your quality of product!
Buzz
TN, United States
2014-07-09
Great product and a good price. Exactly as advertised.
PatrickT
CA, United States
2014-07-09
Can't say enough about how helpful they are, and how well stocked they are to help create an outfit. We loved the things we purchased and found everything to be exactly what we expected and their CS was spot on and helped us with any sizing or style issues we had.
Badger
Somerset, United Kingdom
2014-07-09
Tis a fine service, I say! The fine fellows in the club have remarked on the quality of my garb. They were most interested when they learned they came from across the pond! Bravo say I!
Tony and Marisol
NY, United States
2014-07-09
We have purchase a victorian hat and it was packaged and sent out asap and we recieved the hat in 2 days all the way to Staten Island NY and it made our charity event a huge success!!! A+++++
Eva b
NY, United States
2014-07-09
My daughter was very happy! She's a 15 year old cosplay er who likes to in cooperate steampunk into her every day dress which I love because at 15, she's more overdressed than underdressed... . This site makes it easy to get her really great stuff, very good quality that makes her very happy.
K
SK, Canada
2014-07-09
With the difficulties that were a time factor, everything worked out great!! I asked for a different delivery option and was accommodated well. Unfortunately the price was kid of a shock for some things , but in the end tolerable. I would have no problem telling people of the emporium.
Cornelius von HackMeister, E
ON, Canada
2014-07-09
I purchased 2 pairs of brushed cotton trowsers. Highest quality, and much better than I expected. Follow the suggestions on the sizing chart and you will have no problems.... they fit perfectly.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-07-13

Bruce
Joplin, MO
Jul 12, 2014
Derby
Fun Hat. Easy to order, no problems with shipping and price was reasonable.
Bruce
Joplin, MO
Jul 12, 2014
Homburg
Fun Hat, good price, ordering ease, and shipping
Bruce
Joplin, MO
Jul 12, 2014
Boater Hat
The hat was perfect. Ordering, Shipping, and price was reasonable
Dennis
owensboro, ky
Jul 12, 2014
top hat
the hat is very will made I was looking for something that no one else had in my bluegrass fast draw club im very happy
Woolfey
Berlin , Ma
Jul 12, 2014
perfect wedding wear
I got this for a buddy of mine who wanted to be married in the "Dr Bloodgood " type clothing that they posed in on one of their first dates... It got many great comments... He had a pair of the correct pants already so he was blue and gold cavalry for his wedding ... 26 years in the making... I had quite a few folks comment on his "Cub Scout uniform"... Altogether a great day!!!!!
Grace
Cohoctah, MI
Jul 12, 2014
Broomstick Skirt
Skirt worked out great for my outfit, but do have to say its a little on the warm side to wear in July. Careful when drying color bleeds.
sasha dence
Fredericton, Ne, CA
Jul 12, 2014
cromwell wool tweed vest
Very good quality. The vest was exactly what I wanted for my husband. I'd had no luck finding it in retail so was very happy to find it here. Just what he wanted and I'm pleased.
Michael
AU
Jul 12, 2014
Middlethorpe Vest - Emerald
An outstanding-looking vest - the rich emerald green is given good contrast by the two rows of functioning black fabric buttons. It was rather large out of the box compared to some of the other waistcoats of a similar sizing I've ordered from the Emporium, but that wasn't a hassle. It really is a eye-catching waistcoat - a beautiful design as well as a vibrant colour.
Spencer Vest
SKU: 002031
Michael
AU
Jul 12, 2014
Spencer Vest
This waistcoat always receives compliments when I wear it - it looks very fine indeed and fits well; and the tone-on-tone texture is another standout of its appearance. A very fine summer-weight dress waistcoat I think looks equally good paired with either a black or a burgundy coat.
Michael
AU
Jul 12, 2014
Baker City Vest
An undeniably handsome waistcoat; the black-on-black finish is subtle and attractive, and the twin rows of functioning (as opposed to merely decorative) buttons, combine to give the wearer a very dapper look indeed. It was a larger fit than the other waistcoats of a similar size I've bought from the Emporium, but it wasn't a problem. An attractive vest equally suitable for more formal occasions, or to spruce up your daily wardrobe, which is how I wear it.
Michael
AU
Jul 12, 2014
A very handsome waistcoat
My first order with the Emporium was a collection of waistcoats; this one is a particular favourite. Fine texture, beautiful colour - pairs very nicely indeed with the charcoal Callahan frock coat and the black velvet Edwardian morning coat. Looks superb, fits well, excellent value all 'round.
Michael
AU
Jul 12, 2014
Every bit as comfortable as it is elegant
The title of the review is self-explanatory - an elegant and attractive winter coat that also provides comfort and durability. I wear this coat on a regular basis; it always turns heads and attracts compliments. And in terms of value for money, it cannot be faulted. Highly recommended!
Michael
AU
Jul 12, 2014
A handsome time-piece!
A very attractive pocket-watch, indeed. Beautiful and functional, it always receives compliments - keeps good time, too!
Nancy
Concord, NC
Jul 11, 2014
Waist Band
The skirt was fine with the exception it was torn at the waist band. I sewed it and then it was wearable.
Cédric LAPLACE
THIERS, Pu, FR
Jul 11, 2014
Perfect
Very good quality. Fits perfectly thanks to the customer service center ;-) Thank you.
Cédric LAPLACE
THIERS, Pu, FR
Jul 11, 2014
Perfect
Very good quality. Fits perfectly thanks to the sizing guide.
Cédric LAPLACE
THIERS, Pu, FR
Jul 11, 2014
Perfect
Very good quality. Fits perfectly thanks to the sizing guide.
Amanda Dawn
Glendale, Ca
Jul 10, 2014
Attractive
This vest is very attractive for semi formal attire or fancy casual. The fit is perfect with a convenient option to loosen the tie in back for the more indulgent activities.
Amanda Dawn
Glendale, Ca
Jul 10, 2014
Excellent Boot
At first glance I thought this boot to be extremely fragile. I wasn't sure if they would be able to keep up my varied pedestrian lifestyle. I treated them with wet proof polish and they held up very well in rain and mud. I added a small insole lining for comfort. I have to say these boots are very comfortable. They are attractive and have comfort for everyday wear and the soles are durable even for rugged activities.
Reid
Diamondhead, MS
Jul 10, 2014
Shirts
I thought the collar might be a little too high,but I was wrong.Shirt is smooth and feels durable without being too heavy. Pullover is sharp white and is perfect with my tie,vest and suspenders.I'm happy...and that's saying something.
Reid
Diamondhead, MS
Jul 10, 2014
Vest
Bought a vest,tie ,and suspenders all in same color. I gambled and they all match exactly.They look great with my black frock coat. I look like a gunslinger!!
Reid
Diamondhead, MS
Jul 10, 2014
Frock Coat
Great coat.Material is a blend and is a "jet" black.Good length and good fit.
Reid
Diamondhead, MS
Jul 10, 2014
Pants
Heavier material than I expexted.Very soft,proper size.Needed to have pant legs hemmed with cuffs but expected that since they come in an extra length.I have pets so cleaning the trousers with a lint brush was a snap.

Jul 10, 2014
I love this
Nice, solid construction and close fit.

Jul 10, 2014
Great fit, good material
Quite a nice shirt, lovely detailing on the sleeves, fit exactly as specified on the size chart.
Dace Gisclard
Houston, Te
Jul 10, 2014
Nice change from black and charcoal
Well-made, material about the weight of denim, tan with a very narrow red-brown stripe. A nice change from black and tan. Goes well with red vest and black hat, if you like "Old West gaudy" (which I do).
sallielynn
Climax Springs, Mi
Jul 9, 2014
Love This Blouse!
The material is lovely, high quality cotton with plenty of body but not stiff. The metal buttons are a genuine touch and look great. The collar and body style work well with my wild rags to complete the look with my chinks and bolero style vest. Excellent product, fast shipping and pleasant customer service!
Miss Lenore E. Tansy
Portland, OR
Jul 9, 2014
Lovely Boots!
Every time I wear my black Victorian Ankle Boots, people simply MUST know where I got them, and how they can get a pair themselves. These boots are just DARLING, and I wear them for modeling shoots, performances, and for explorations out on the town! They started off a tad stiff, but I've worked them in nicely, and due to my narrow, thin feet, these boots are a touch spacious on me, but I'm use to this (Long, narrow feet. It's a curse, I tell you!), and easily remedy the issue by layering my stockings. Otherwise, the boots fit beautifully! Originally, I needed some Victorian styled ankle boots for a specific performance, and I had ordered a different pair of boots, from a different online store, and paid for expensive, overnight shipping. After waiting a week, I finally called the shop were I ordered, asking where my purchase was. Apparently, they didn't have the boots I'd ordered in stock, and even if they did, it would take at least 2 days for shipping to get my purchase to me, because even though it was a option on their website, and they charged my card the expensive price of overnight shipping, they "don't do that." As anyone can imagine, I was peeved, and ill with the thought that my performance was the next day. Panicked, I sped off to Historical Emporium's website and ordered these fabulous boots you see before you, explained my situation, and made it clear that I understood this was very last-minute, and I might not receive my boots in time. The folks at the Emporium went ABOVE AND BEYOND, in my opinion, as not only did I receive my purchase the next day (after sending in the order some time after 1 pm), but I paid less (LESS!) than what I was swindled out of by the other online store (if you could even call it a 'store')! I cannot thank the Emporium staff enough for the miracle they worked for me.
Miss Lenore E. Tansy
Portland, OR
Jul 9, 2014
Bloomer Perfection!
These Bustle Bloomers are GORGEOUS! Ah! I purchased these bloomers for a performance, and they were a HUGE hit in the dressing room! And goodness me, I've never felt as sexy in undergarments as I did in these bloomers with a corset. They are so comfy, made with great material (not itchy!), and are beautifully put together! My only vexation was that the cinch ribbons for the legs were too short and one wasn't pulled through all the way and thus disappeared on me when I stretched the elastic whilst trying the bloomers on! So I yanked those out and disposed of them, and replaced them with longer ribbon. And then, the world was bright, sunny, and perfect once more! All in all, another wondrous purchase from the Emporium, and highly recommended!
billiegates
White Mountain Fire Tower, Al, CA
Jul 9, 2014
love this bonnet
the perfect way to keep sun off my face, the pioneer women were right!
elysian fields
berkeley, ca
Jul 9, 2014
fun
nice pattern but I thought it was more of a real tie versus a sort of tie. I wish I had looked more closely to the photo.
elysian fields
berkeley, ca
Jul 9, 2014
smashing
Handsome more help on the sizing chart would be appreciated. I think men are getting bigger (sorry) and so what used to be a med could be a large? Anyway it was a birthday gift much appreciated.
undertaker
shreveport, lo
Jul 9, 2014
classic rifle coat
excelent
Linda G.
We
Jul 9, 2014
Perfect Accessory
The Ivory Battenberg Lace Parasol is the absolute perfect accessory for my Victorian era clothing and matches the Vesper Boots very nicely ~ (I have both items in black, white and ivory). I am very pleased with the quality of all that I've purchased from Historical Emporium as well as the timely manner in which things were shipped. I already have and will be shopping at this site quite often and will highly recommend it to anyone that asks, "where did you get that.........?" Many thanks!
Craig S
Lancaster, CA
Jul 9, 2014
Pleated Dress Shirt - White
Beautiful shirt! For anyone who finds themselves in the same situation I found myself in... I am right between a 'Large' and a 'Medium' on their sizing charts. Tried both and ended up keeping the Medium. But in the end, the shirt and the service are wonderful.
Craig S
Lancaster, CA
Jul 9, 2014
O.C. Smith Shirt - Black
Love this shirt! And love the service/help I received while ordering it. The only thing I can say is that finding the right size took a little trial and error. I'm 'right between' a Large and a Medium on their sizing chart. I went with a Large with the idea of 'better too big then too small'. Typically a safe choice, but I ended up exchangeing the shirt for a Medium. (just something to consider if you are find yourself in the same situation) All 'sizing issues' aside, love the shirt, and love the silver buttons! Now I'm just looking for other reasons to wear it!!
steve
Jul 9, 2014
Vest is superb
I bought this vest as a contrast to a black tweed Argyle Jacket and it is a fantastic match. Quality of material is great and workmanship is top notch.
Wolfgang Hoffmann
Daun, DE
Jul 9, 2014
Superb quality
Outstanding quality of material and work out !!!!!
Manabu M
San Francisco, CA
Jul 9, 2014
Great tie!
Something different for parties, opera and symphony! It is a great-looking tie.
Manabu M
San Francisco, CA
Jul 9, 2014
Great and reasonable
It looks great on my Livingston Vest! I is very reasonable, yet elegant. I am using it more often than I was expecting. I love it!
Manabu M
San Francisco, CA
Jul 9, 2014
Looks elegant!
Received it very quickly as usual. The tie looks elegant and neat. The photo of this tie on the website is very accurate. I will buy similar ties in the future.
T Muir
Lincoln City, Or
Jul 9, 2014
Modoc Paints
Very well made, a quality garment.
nate
Jul 9, 2014
shirt
Comfortable in the summer heat
nate
Jul 9, 2014
canvas troubles
I have big calfs, so I had to cut them off at the knees to wear them. I wore them for 2 days at a larp and the spenders buttons on the right size ripped off.
Bat
Reno, Ne
Jul 9, 2014
Tycoon Cane
I enjoy this addition to my overall "look" as Bat Masterson. It is well made, looks great and is all that was promised in the description. This is a functional walking cane, but I use it as a prop, so I removed the rubber tip and attached a large upholstery tack to protect the exposed end.
Joe Knox
Littleton, MA
Jul 9, 2014
size
The 36 were too tight. Returned
Joe Knox
Littleton, MA
Jul 9, 2014
Shirt size
No problem with the quality of the shirt. It is the sizing. I have a 16.5-17 neck. If I get that size the selves would be 4" to long and the shirt way to big.
Jim
San Francisco, CA
Jul 9, 2014
Fantastic pants!
Love these! They look fantastic, especially with suspenders and from the back, and are of very high quality. Keep in mind, however: 1) They don't come with the suspender loops pictured, and that type of suspenders can be very hard to find in the real world, so make sure you order a pair on the site. 2) The pockets are very deep, but bend when you sit, about two inches from the bottom of the pocket, making cell phones uncomfortable to have there. Try to find something else you can carry your phone in. Keys are fine.
JF Gautier
Marseille, FR
Jul 9, 2014
Fundamental work shirt
Very easy transaction ! Very serious team and so well made shirt . Hope to be in business as soon as possible ! Many thanks for fast shipping . With my Best Regards.
J.F Gautier
Marseille, FR
Jul 9, 2014
Lawman shirt
This shirt is a pleasure to wear ! Many thanks for your business : As always perfect . JF G.
Jim
San Francisco, CA
Jul 9, 2014
These run HUGE, but are good quality
These shirts (or at least mine) runs one, perhaps two full sizes larger than it should be, especially in the chest area. It's nice quality, but be aware and order a size down from what you think you need.
JF Gautier
Marseille, FR
Jul 9, 2014
Trent shirt
Very nice shirt , fast shipping ! Many thanks ! I hope soon for an other order . Regards . Jeff.
Santa V
Cape May , N
Jul 9, 2014
red bathing suit
I work in a Victorian town as a Santa in the Christmas season. I was asked to come up with a summer outfit to go with the summer season Christmas in July . To fit the Victorian theme of the town and hotel I work for. This item hit the mark it was a little pricey but it seems to made well and has been washed a few times and is still looking great. Cold water and hang to dry.
Jim
Glen Rose, Tx
Jul 9, 2014
Pocket watch
Excellent quality. Keeps accurate time. Only complaint, which is minor, is distinguishing the front from the back. Needs some kind of mark on front of watch.
willie
Point Lookout, Ne
Jul 9, 2014
misleading
the collar was not what is shown in the online catalog; the collar was spread in a funky sort of way....
Joe
Hollis, OK
Jul 9, 2014
Wrong size
The belt and holster was very nice. The only problem was the belt is too loose. I added 4 in. to the waist size and two would have been plenty.
buzz catullo
HIXSON, Te
Jul 9, 2014
pith helment
This is the best quality pith helmet I have seen!
Patrick T
Huntington Beach, ca
Jul 9, 2014
Excellent quality
Great shirt, very well made. However it wouldn't work with my puff tie so beware the collar will be for no tie.
Ron
Lawton, OK
Jul 9, 2014
Crossdraw! Woohoo!
As always, This product is fantastic! High quality leather, superb craftsmanship! If I need more western gear, I will shop Historical Emporium first! Thanks folks
Tony
Staten island, NY
Jul 9, 2014
Awesome hat!!
This hat completed our victorian dress look that we had a charity event at the Alice Austen Historical House and it was a huge success and my wife looked just like Alice Austen along with our Ford Model t!
Don Ciccio
Pasadena, CA
Jul 9, 2014
Excellent Quality
Really beautiful colors, perfect fit, highest quality all around...I love it. I highly recommend the Emporium, I have yet to be disappointed.
Spencer Vest
SKU: 002031
Karen D.
On, CA
Jul 7, 2014
Spencer vest
I wanted my husband to have some colour with his tux so I ordered this vest for him. Even with the tux fully done up you could see the vest and it coordinated well with our daughter's champaigne coloured wedding dress. He wore it with a black silk tie and received many compliments. It fit well and was well made.

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