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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-10-26

Bruce
SA, Australia
2014-10-26
Good products and service & we like to see products at least being original & designed in countries other than China. However, you may have to review international postage charges because we can always find similar product at similar or cheaper prices with Free Postage from China or Hong Kong. Buying almost anything from the US (& UK), postage seems to nearly double the total cost every time.
Keith C
WI, United States
2014-10-26
Thank you! Outstanding service. Needed some items quickly, you guys and gals came through. I will be buying from this business again!
women's emporium - victorian d
FL, United States
2014-10-26
Very timely delivery. Well made products, of good quality. Tend to be on the small size compared items from other suppliers of the same size. I needed to order a larger size to fit, when a previous dress of the same size was on the large size.
Eric J
2014-10-25
Very fast delivery, product was as advertised - good quality.
1914 Model T
CA, United States
2014-10-25
Quality, price, shipping, and service all better than expected! Wish I had found your site sooner. Have already recommended your website to our car club members. Thank you very much for your help.
Anonymous Customer
2014-10-24
What can I say, my words are in the stars.
Chris N
2014-10-24
Excellent service, bought the products on a Sunday having a show that required them the following Friday, products arrived in perfect condition exactly as ordered on the Thursday. Would have preferred everything to be in one box but that is a minor quibble. Have received several comments that the items are of very good quality and suit the mood of the show we were doing. Highly recommended.
Virginia C
CA, United States
2014-10-24
I absolutely love everything about this website. We decided to throw a Edgar Allan Poe Halloween party. I found everytning we neede to put together great costumes. The quality of the clothing is great, they look authentic, not like cheesy "costumes"!! Next year, were going to do an Egyptian Explorers themed party. Can't wait to see my husband in the whole outfit! Thanks for such good, speedy service!
Craig
WA, United States
2014-10-24
love these glasses, my head is a little large for them (a problem i run into very often with headwear) but i was able to easily fix it by pulling the legs out a little bit and the glasses handled it no problem! i wear them often with absolutely no problem even after my little DIY edit. they make wonderful driving glasses when it's bright out and make a great transition to indoors and a great conversation starter.
Miami Book & Film F
FL, United States
2014-10-24
The slouch hat is a great product and just what I needed for my Phantom of the Opera costume (I may use it for a Shadow costume as well). The price was good and the customer service people I asked questions of were terrific. The slight delivery delay was not due to gentlemansemporium.com's shipping, but due to the U.S.Postal Service routing it to the wrong post office, where it sat for awhile until I called them to ask about it.
Cindy
TX, United States
2014-10-24
Wonderful customer service. I, inadvertently, placed 2 orders when i was shopping. Not only that, but I had 2 of the same item in the second order. The whole thing was totally my fault but, I sent them an email apprising them of the situation and asking to change the 1 order to only have 1 blouse instead of 2. I also asked if the 2 orders would be about to be combined to save me the cost of 2 separate shipping charges. I emailed them in the evening and was pleasantly surprised the next morning with a reply stating they removed the additional item, combined the 2 orders into 1 and were refunding the additional shipping charge and the additional item cost. 3 days later my entire shipment arrived and online it had stated a week. I will definitely be shopping from here again. The products are high quality and the customer service is outstanding.
Bishop
MN, United States
2014-10-24
Awesome site with awesome and super helpful workers. Very fast at getting back to you when it comes to questions and very fast at getting products shipped out. Very very happy and satisfied with everything about this site.
Lance L
KY, United States
2014-10-24
Hands down the best customer service department I have ever dealt with. An item was out of stock, I wrote to inquiry when it would be back in stock. She wasn't sure when it would be back in but told me that she would email me when it did. When it came in she actually remembered and wrote me right away. I give them five stars for that.
GregLC
SC, United States
2014-10-24
Overall great experience and the products were just what they said.
Dave
KS, United States
2014-10-24
Since I ordered on-line, I didn't speak with any customer representative, but the order was filled promptly and shipped; then arrived on time. The vests fit properly and seem to be well made except for the button holes. I would recommend that there be better quality control regarding this issue.
Jeff Whittington
Vic, Australia
2014-10-24
This is the third time I have purchased items from Gentlemans Emporium and the service and product quality are amazing. I am the director of RMH Historical Lantern Tours and the general public are always commenting on my costume. I have no hesitation in recommending others to purchase from your wonderful collection of authentic 1800's clothing.
David H
AZ, United States
2014-10-24
I purchased two vests both the same size and one was so small that I had to get it altered and have fabric added so it would fit. This was very disappointing. I wear a 4xl and the double brested vest fit like a 1xl rather than the 4xl of the single brested vest. I really like your product but I am very concerned that if I order another vest it will be too small again costing me an additional 100.00 at the Taylor's. Best Dave Hendershott 602 419 0998
Lucy
2014-10-24
Couldn't have been any better!
Mike B
CO, United States
2014-10-24
It was great, everyone that I dealt with were extremely helpful and friendly. I will definitely do business with Gentleman's Emporium again.
Jerry
VA, United States
2014-10-24
Quality merchandise at very reasonable price.
Doug
OK, United States
2014-10-24
The Lady I talked to on the phone was very friendly and helpful. When I asked a question she didn't know she excused herself to go.get the right answer for me.
Justin
IN, United States
2014-10-24
There was a slight problem with being double charged. However, the staff was very responsive to my concerns and helped me resolve this matter in a timely manner. Very pleased with the people who helped me.
Susanne O
2014-10-24
I bought the scarf and the Ascot for my husband, and he was absolutely thrilled. He took a Picture and put it on facebook. The price vas reasonable, and even though I had to pay VAT when the packet arrived, it was still a bargain, because the prices are higher here in Demnark, where the Ascot alone costs 50 £.
Geomorphin
CA, United States
2014-10-24
All the items arrived quickly, were neatly packed, and fit perfectly!
Anonymous Customer
CO, United States
2014-10-24
Very helpful on the phone. Authentic, well-made Old West clothing. Not expensive at all for the level of quality. My son wants me to dress up like a gunslinger with him. We both like to watch old westerns. The things I bought look just the part. How I look in them is a matter of opinion.
Penny
ME, United States
2014-10-23
I have let the Director of a movie know about your service in case he needs to order in the future. The all around service is amazing. They were helpful in ordering, very quick in receiving the order and fully satisfied with the material and workmanship of the apparel.
O'Connell
2014-10-22
Excellent product, excellent delivery time. Completely satisfied, would recommend and will use again.
Scott
UT, United States
2014-10-20
Excellent service overall. I'll certainly be using Gentleman's Emporium again.
Randy H
CA, United States
2014-10-20
I was absolutely amazed how fast I received my on-line order! If I recall correctly, I ordered the products on a Tuesday and it arrived at my home that Thursday. I volunteer for the California State Parks System in a children's program called "Hands On". We teach 4th graders about life in "Alta" California in the 1830's. My vest and Bolero hat (ya'll call it a Plantation Hat) really finish off my impression as a Californio of that time period. I have a good friend who owns a hat shop locally and he had the exact same hat I found out later, ..for twice as much! I'll be back for more! The program with the park runs an entire school year. Additionally, I'm a Civil War reenactor. Your vests are perfect for that time period as well.
Luis
FL, United States
2014-10-20
Excellent quality and selection of products. I love the quality of my derby brown hat and my Posher top hat. I am willing to buy in a near future A Prescott hat in brown and a Paragon in brown as well.
Eric J Auger/ T
RI, United States
2014-10-20
Thoroughly pleased with the assortment and quality of the items on your site. I will be using you as a resource for future events.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-10-26

Rob
Brisbane, Ql, AU
Oct 25, 2014
Impressed
Im very impressed with the quality of this beige satin blouse and the pintucking and buttons on the cuffs. Im a attending a Victorian Hi tea and matching this blouse with the Marguerita skirt the outfit looks amazing. The fit is perfect for the measurements to the sizing chart. This was such a relief as Its sometimes hard to buy clothing without trying them on first. Im very happy with all my purchaces.
Rob
Brisbane, Ql, AU
Oct 25, 2014
Wow !!!
Wow !! This is a very pretty blouse love the pretty rosettes and the pearls going around the neckline. Im attending a Victorian HI tea this will be perfect. Even though the blouse fits I would go up a size as it is snug. The delivery and response was very rapid. I live I n Australia and it arrived within the two weeks.
Rob
Brisbane, Ql, AU
Oct 25, 2014
Wow !!!
Wow !! This is a very pretty blouse love the pretty rosettes and the pearls going around the neckline. Im attending a Victorian HI tea this will be perfect. Even though the blouse fits I would go up a size as it is snug. The delivery and response was very rapid. I live I n Australia and it arrived within the two weeks.
Rob
Brisbane, Ql, AU
Oct 25, 2014
Happy customer. !!
This skirt is fantastic very comfortable to wear . The fit is perfect and right to the measurement scale. Im very happy with my purchace. I live in Australia and the delivery time was 7 working days I purchased 3 items . Two arrived together the other a short time after.The service and response was very professional and quick. Very impressed.
DesignDiva
NJ
Oct 25, 2014
Love
Just wore for the first time last night. Took the large, this seems to be a full size smaller. Fits perfect, many compliments! This is a real garment, with a lot of detail, well made, not a flimsy costume :)
Dean
Ocala, FL
Oct 25, 2014
Goggles
I've Always got the Best Quality stuff from you guys. These googles look like something from a Cheap Halloween Store. The case they came in was the best part.
Dave
Hartford, CT
Oct 25, 2014
Derby Cane
Comfortable, sturdy and a pleasure to hold. Great Value!!
Dave
Hartford
Oct 25, 2014
Klondike Vest
Excellent!!! Love the pattern and the fit / quality
Dave
Hartford, CT
Oct 25, 2014
Putnam Vest
Size template used is way off. Great looking vest but one will be disappointed in the fit. Historical Emporium went out of their way to solve this problem, unfortunately the fault is with the manufacturer.
Dave
Hartford
Oct 25, 2014
Fairmont Vest
Excellent product. Well made quality. Very satisfied.
David
Roseville, CA
Oct 25, 2014
Excellent Vest
This was an excellent vest. Great quality. The only reason I gave 4 stars instead of 5 was because the back panel was plain black material and not the same as the front. Other than that, this was a great vest.
Justin
Adelaide, So, AU
Oct 25, 2014
Perfect Dr.Horrible costume
I got the red howie lab coat for my Dr.Horrible costume. I changed the black buttons over to white and clear. Added a pocket and it was perfect. The coat is well made, the colour hasn't run and it is just a nice piece.
Clemens Kuytz
Leverkusen, NR, DE
Oct 25, 2014
boots
Ein hervorragend verarbeitetes Material zu einem sehr schönen Paar Schuhe. Sehr gute Qualität.Werde ihre Web-Seite gerne weiter empfehlen.

Oct 24, 2014
Tall Derby Dress Hat,
Thanks for your services. The item reach the address,without any damage.Love the hat,as what i expected.
Brothel Token
SKU: 000511
Kathy Stump
Pantego, No
Oct 24, 2014
Brothel Coins
I have had these coins for a week. I have had so much FUN with them. Even let one of my Brother in Laws talk me out of 2 of them. Cannot wait to start my Christmas shopping with your Company. My fiance is an AVID coin collector. When I told him I had obtained some Civil War Coins he was excited. We had a great laugh over them.
Book and Film Fan
Miami, Fl
Oct 24, 2014
Great hat!!
This is a well made hat and is just perfect for the Phantom of the Opera costume I'm putting together (and I may use it for a Shadow costume as well). By replacing the string hat band with a grosgrain ribbon band it makes it look like a broad-brimmed fedora.
Velvalea
Pinnacle, NC
Oct 24, 2014
Exquisite
Great outfit. Good sizing. Tons of compliments.
Lance L
Jackson, KY
Oct 24, 2014
Exactly What I was looking for
I had been looking for a hat in this style for a good while. I did my homework and compared prices. This was the most affordable and turned out to be exactly what I was looking for. It seems well made and I have wore it ever since I got it. I would recommend this hat and company to anyone. They have always been a pleasure to deal with as I also bought my wedding outfit from them.
GregLC
Florence, SC
Oct 24, 2014
Perfect for what I wanted
This tie is exactly what I wanted and the quality if great!
Dave
Ks
Oct 24, 2014
Canvas Vests
If you are looking for a canvas style vest, this is the one you are looking for. This vest is well made and fits the way a vest should.
Dave
ks
Oct 24, 2014
Beautiful vest
A beautiful, well made vest. Fits properly and looks good.
Dragon Vest
SKU: 000380
dave
ks
Oct 24, 2014
button holes
This vest is beautiful, fits properly and appears to be well made. The button holes are the exception. There are strands of the fabric material that were not captured when the button holes were made. This creates an issue when buttoning and unbuttoning the vest.
Tracy
Oceanside, Ca
Oct 24, 2014
20 Skirts
We ordered 20 skirts in various sizes for our College Theatre Department. They are well made, of good sturdy fabric, and have adjustable waistbands. They should serve well as rehearsal skirts for years to come. Thank you Historical Emporium for carrying this good product.
Everett Dorton
East Bend, No
Oct 24, 2014
great
My holster was even more than I expected, the fit was perfect, I would compare it with the much more expensive holsters found on line, the tooling was great.
Shellycat
Puyallup, WA
Oct 24, 2014
Velvet Tailcoat
I was very Happy with the quality and look of this Coat. The size chart said to go up one size when ordering and I'm glad I did. The coat does run one size smaller. This coat is a brush velveteen look and I am using this coat for a Steampunk Vampire look. You will be Happy if you purchase this Coat from the Historical Emporium. This is my second purchase threw this site and have been happy with both products.
john Wilker
Denver, Co
Oct 24, 2014
Great shirt
Very well put together. I wasn't sure what to expect, was the first thing I'd ever ordered, but wow, impressive.
john Wilker
Denver, Co
Oct 24, 2014
LOOOOOONG
I went a size up as recommended based on how these trousers wear. That resulted in about 6 more inches of pant leg, than I have of actual leg :) No too much is easier to fix than too little. THey look great, can't wait for halloween
Larry Mauss
La Crosse, Wi
Oct 24, 2014
44 long barrel holster
I am very pleased with this product. My Super Blackhawk 44 mag fits great in it and I'm really impressed with the workmanship. This is a very good buy for anyone in the market for sharp looking holster for a large pistol. I only wish I had ordered it 6 in.s larger than my waist size instead of 4. The only other thing, was that the one I viewed on your site appeared to have about 20 loops for ammo and mine only has 10. But everything else is great. Best buy I could find anywhere.

Oct 24, 2014
roger
Size 46 was to tight but the 46L coat was a great fit, I sent the vest back for one size bigger. The leather vest are great looking.
Mr Barletta
Oct 24, 2014
Perfect Suit
Love this suit exactly what I was looking for. Great quality and fit. Very quick service and shipping. Everything fit like it was made for me. Could not be happier.
Andy
Oakland, CA
Oct 24, 2014
Terrific!
I've worn a lot lab coats for work and this one is really well made. The cotton is thick and soft, but not too thick (the thicker it is, the higher your temperature). It looks great (especially the high collar). The flared sleeves are a nice touch. My only suggestion is to cut slits in the sides so people can reach their pockets (this is standard in most real lab coats but might not have been 100 years ago). . This will be fun to wear at work and at parties. I wish I could afford second coat that I could dye green/blue for a Dr. Draco/Kim Possible costume. Until then, Dr. Horrible will have to do! Cheers! Andy Wen
Bow Tie Will
Santa Cruz, Ca
Oct 24, 2014
Well made
This vest is a little "over the top" style wise, but that's just how I like it! The fact that it's made in the USA is icing on the cake. It's on the slightly thick and substantial side which was a pleasant and welcome surprise. A black and shiny gold bow tie, white shirt, black pants, fedora hat (with matching hat band), and tri-colored wingtip shoes are just the ticket for a night out on the town, if you're not afraid to stand out from the crowd. The fit, finish, and quality, are beyond reproach.
Doug
Skiatook, OK
Oct 24, 2014
classic canvas trousers
Very comfortable with my belly should have 2 sizes bigger than my wranglers instead of 1 size. But it give me a reason to lose my belly.lol
Doug
Skiatook, OK
Oct 24, 2014
classic canvas trousers
Very comfortable with my belly should have 2 sizes bigger than my wranglers instead of 1 size. But it give me a reason to lose my belly.lol
Phillip Staples
St.louis, MO
Oct 24, 2014
good workmanship
Satisfied
Doug
Skiatook, OK
Oct 24, 2014
Suspenders
Love em
Justin
Indianapolis, In
Oct 24, 2014
Exceeded Expectations
I got this coat for my Halloween costume this year. Thrilled with it! Feels nice and heavy and I love the buttons! Very happy that I bought this coat!
HVMiller
Pe
Oct 24, 2014
Lovely but SMALL!
I received my coat and absolutely love it. I ordered larger, as the previous reviewers and H.E. suggested. I am a medium in all things, sometimes a small, so I ordered a large (which is marked L/14) I wear a size 8 normally. The coat arrived and is really beautiful. A lovely brocade fabric with great detailing, however, the top button just barely closed, and I had on only a thin tshirt under it. Had to wrap it back up and send it back for an XL. I'm really hoping that the XL is large enough. Again, the coat is beautiful, but the sizing is a little upsetting--to be a size 8 and have to order an XL/16!! Ouch! :)
jeff
Oct 24, 2014
ragtime vest black/white stripe
This ragtime black/white vest is a1 and look exactly the waty it spears in the video. I will certainly recommend it to every or anyone. When i had it on i received great components...
Brian
West Plains, MO
Oct 24, 2014
LH Draw Holster
Very NICE!! Holster was of great quality and fit my 6" revolver very snug. Very hard to find LH draw holsters of this style. Thank you.
Barb
Beaumont, Tx
Oct 24, 2014
great quality
very nice quality blouse
wayne cummins
Rock Hil, sc
Oct 24, 2014
work shirt
The service was fast and the shirt was well made and has a nice fit
Linda
Missoula, MT
Oct 24, 2014
Nice
Fits great and good quality.
Shawn
CN
Oct 23, 2014
Great coat
Out of all my purchases, this coat fits the best. However the sleeves are still a little long.
Shawn
CN
Oct 23, 2014
Very pleased.
I'm size 36. The 100% Wool Frock Coat is beautiful, light, and smooth. Shoulders are a little wide, and the sleeves had to be slightly shortened, but otherwise it's a perfect coat.
Ajokey
Washburn, Wi
Oct 21, 2014
Very comfortable!
Very comfortable with nice long sleeves!
Ajokey
Washburn, Wi
Oct 21, 2014
Nice!
A nice upgrade to the standard tie.
Drake Vest - Red
SKU: 002053
Ajokey
Washburn, Wi
Oct 21, 2014
Comfortable!
Comfortable and stylish vest.
Ajokey
Washburn, Wi
Oct 21, 2014
Wonderful aceent.
Simple but nice accent to the puff tie.

Oct 20, 2014
Cordelia Pioneer Dress
I have been looking at this dress for awhile. Had to get it. Wonderful color, quality and style. I'm sorry I waited so long.

Oct 20, 2014
Bloomers
Nice quality, very well made. Nice finishing touch for my costumes.

Oct 20, 2014
Amazing
These boots are absolutely lovely. They fit even better than anticipated and I will be wearing them many times over.
Luis
Oakland Park, Fl
Oct 20, 2014
Deluxe Felt Derby-Brown
I love my hat
Luis
Oakland Park, Fl
Oct 20, 2014
Posh Topper- Black
It can't be a better quality! Great hat.

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