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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-12-07

Gregory H
NSW, Australia
2014-12-07
Keep up the fantastic work.
Chris P
FL, United States
2014-12-07
Nice shirts!! Quality pants and shirts. Nice to get quality materials. Hat fit perfect. Will buy more.
Polly
MN, United States
2014-12-06
I'll definitely buy from you again! Lovely skirt -- fast service -- great customer service -- helpful and informative website. These folks have done a really good job of describing exactly how the garment will fit if you use their size chart -- pay attention!
Anonymous Customer
VA, United States
2014-12-06
My husband is thrilled with the vest and receives many compliments on it. Your order department recommended the right size for a perfect fit/ Good looking and excellent quality
C.
NJ, United States
2014-12-06
I bought a newsboy hat from gentlemansemporium.com and totally love it. The quality of the hat is VERY GOOD!. I will definitely buy from here again. The hat came in two days from Calif. to NJ, much quicker then I expected.
Lynn H
OK, United States
2014-12-06
Shipped quickly. Beautiful tailoring. Extremely pleased...It is a Christmas gift for my husband ...Can't wait to see him in it.
Victorian i
CA, United States
2014-12-06
I didn't call customer service, just ordered on-line & was pleasantly surprised the apron arrived within a day or two! I was very pleased with the quality--article was just as described/pictured on-line. Also best price I could find anywhere for similar item.
Barbara
Cornwall, United Kingdom
2014-12-06
Speedy service from American to the UK. As always, it was quicker from USA to the UK than it was from the UK depot to my home!! Really good service, easy to order and will do so again.
Beach
TX, United States
2014-12-06
I received numerous compliments from guests at my daughter's wedding. I was thoroughly pleased with all items I ordered. I was so amazed at the high quality materials and workmanship. Definitely will be a return customer.
Anonymous Customer
2014-12-05
I was so happy to find your website. My husband and I are doing Christmas cards and wanted to dress in 1800 attire. Your clothing is awesome. I also bought him one of your vest for Christmas and he is going to love it.
Gilda G
2014-12-05
I am so very glad that you gave me the opportunity to give you my personal input on my experience with your company. I do not usually like shopping on the internet because one cannot ever be sure of the quality of the goods. Fortunately for me this time was fabulous. Your garments are exactly as described, no perhaps better, your office notified me immediately of my shipping situation and even provided a reimbursement because we were local. I am definitely happy to have done business with you and I am looking forward to adding new orders in the future. Thank you for being so professional, we need more business like yours.
Southern L
NM, United States
2014-12-05
Absolutely satisfied with the order,the customer service and how fast the "goodies" arrived.
james
PA, United States
2014-12-05
ordering was very easy and they were timely with shipping.i liked everything i have ordered so far.
Butter Drop D
2014-12-05
The coat needs to go to the dry cleaner to get the wrinkles out, but that's ok, it's had quite a journey.
Church17
OH, United States
2014-12-05
Ordered the Rifle frock Coat over the phone. Spoke to an agent as I was unsure about size. She was courteous & knowledgeable. Received coat in a few days, perfect fit & look!
Rodger
IA, United States
2014-12-05
Shopping was really easy
Greg
AL, United States
2014-12-05
Just one tiny glitch in that some items were out of stock shown on online pictures. Had to find good alternates .
Anonymous Customer
NY, United States
2014-12-05
Just what I needed and arrived in time!
Paula
2014-12-05
Great product; shipping was timely!
Lucas
Bedfordshire, United Kingdom
2014-12-05
Overall a great experience, with very helpful staff. Since there were customs charges to be paid my overall order cost was around 25% more than originally expected, and took a little longer than I had hoped to arrive; however, I am eminently satisfied with the items and will continue to happily recommend your services to others, as I have done to date.
Anonymous Customer
2014-12-05
Great site and garb! Will definitely order from here again!
John of L
MO, United States
2014-12-05
For service, politeness and promptness, my experience with shopping at the Emporium has been quite satisfying. The only thing that could possibly improve on this would be if I could walk through the front door and add touch to the total experience. I have managed to get my "kit" in place for the holidays without a single problem, and yes, I am not done with my shopping here. Thank You, for making what could have been a tedious project into a fun experience!
Geraldine
WV, United States
2014-12-05
I have been in contact with them several times within the last two (2) weeks and was very satisfied with there knowledge of the products and what would suit our needs
Mike
NY, United States
2014-12-05
Product was not properly represented on the website.
Tommy N
AK, United States
2014-12-05
There were a lot of questions that needed answered and the were. Customer service helped and were prompt in answering the questions... I bought with confidence and was happy with the item.. I will keep coming back.
Anonymous Customer
2014-12-05
Returned item was refunded in a very reasonable time frame.
calcster
2014-12-05
I love the products. The only problem I have is with inconsistent sizes. I have a bunch of medium vests that fit well and a couple that don't. I have several large vests (especially the most recent order) of which most are fine (slightly larger than I might need but do-able) but one is humongous. A similar thing happened to a pair of pants. Same size, same model pants, two different orders. The second ones didn't fit. Fortunately, Gentlemensemporium did not charge me for an exchange after I pointed out the discrepancy in sizes for the same pants. The older pair fits nicely, the new ones had to be exchanged for a larger size which now fits nicely. I have 2 pairs of those pants in 2 different sizes but both fit the same.
Anonymous Customer
NM, United States
2014-12-05
I wish you also produced that boot in black leather. The only complaint I have about the boot is that it seems that your sizing runs a little large. I am a true 7 and these seem a little big...... but a pair of thicker sox will remedy that.
Chad Moran
TX, United States
2014-12-05
I ordered a hat in medium, the box was labeled medium but the hat was a large. Called after a weeks vacation and was issued a return tag for credit with out questions. Thanks Noel for your help.
RG
CA, United States
2014-12-05
Easy to use site and fine products. Everything was as advertised and fit well. Packages arrived quickly.
Bookish
NC, United States
2014-12-05
Easy shopping, great product, packaged beautifully!
Cory
KY, United States
2014-12-04
I purchased several items from this site to include a shirt, vest, tie, pocket watch and derby hat. The shipping notifications were rather lacking in information as to what was sent in each package. That info was quickly brought to light by the superb Customer Support staff! All of the questions I had were answered in a very timely manner and with the utmost courtesy. The degree of quality products and service I received have most definitely made this my first choice for this type apparel. I will definitely recommend this business to anyone!
Ron
TN, United States
2014-12-02
Great product and excellent price.
mark
TX, United States
2014-12-01
disappointed my first and second choice for a frock coat were sold out in my size . however I am still pleased with the third option I chose .
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-12-07

Highland Pants
SKU: 000639
Charles
West Monroe, Lo
Dec 6, 2014
High Quality
The highland pants are of high quality. I now have highland pants, vest, and frock coat and I am very pleased with the ensemble. Be sure to order a larger waist size than usual. Also be careful when hemming the pants as you need to be sure to wear the pants correctly when measuring for the hem.
Charles
West Monroe, Lo
Dec 6, 2014
Long Y-Back braces
The Y-back braces are of fine quality. They are long so with pants with a high waistband, the braces do not fit smoothly on the back. I might cut and sew the back of the braces for a smoother fit.
Polly
Mankato, Mi
Dec 6, 2014
Woot Woo!
I think I looked really great in my new skirt. I put it together with a lovely Victorian jacket for our early dressy Christmas celebration. The skirt is well made and I closely followed the size chart to get a skirt that actually fit me. Really, it's so important to ignor the sizes and use the size chart. I got lots of complements and enjoyed bustling up! I'm sure I'll wear this to many occasions. Thanks for the fast delivery, too.
Chris
Bordentown, NJ
Dec 6, 2014
Newsboy Hat
I love this Newsboy hat. The quality is VERY GOOD! I've gotten many complements on it.
Patrick
Peoria, Il
Dec 6, 2014
LOVE IT!!
What can I say, but that which I always say: Every last product I have bought from Historical Emporium is top-notch and fabulous. If you like to sport classic good looks, you absolutely can't go wrong with this fine establishment.
Victorian interpreting
Santa Cruz, CA
Dec 6, 2014
Very Nice!
This is a very nice apron, I got several nice comments first time I wore it. It fits nicely, easily adjustable for one size fits all. Made of quite heavy duty material much thicker and starchier than a sheet. A very good price. I wore it for tortilla making demonstrations--will also be great for indoors- helping kids w/making Victorian decorations, or baking cookies, etc. Came out fine on "handwash" setting in washing machine, cold water & hang up to air dry.

Greensboro, NC
Dec 6, 2014
Love this coat
I received the coat fast and love it. I ordered a larger size after reading the reviews and it fits just right. The arms are a little long but I can deal with that. I've received several compliments and will order again.
Kim
Sherwood, Wi
Dec 6, 2014
love it
The hat is wonderful. It was alittle big for my head ( have a small head) so I folded up a scarf and wrapped it around the inside, worked great! Hat goes beautiful with my Lucille Walking dress!
Kim
Sherwood, Wi
Dec 6, 2014
Awesome dress
Just love my dress. The fit was perfect and the material was very good quality. I volunteer at a victorian house museum and dress in period for our victorian christmas. I got many compliments! I also got the red/black hat to go with it, looks great together.
Barbara
Illogan, Co, UK
Dec 6, 2014
Beautiful Blouse
I found this blouse to be beautifully made from quality products. The fit around was just perfect, but have to say that the sleeves were far too long! Still, I am really pleased with it and will be wearing this regularly.
Ana Rae
Brainerd, MN
Dec 5, 2014
Fantastic
It arrived super promptly, and it was everything that I desired. I have gotten so many compliments, and I don't hesitate to share where I got them from! And I certainly won't hesitate to shop here again :)
Gilda
Pacifica, CA
Dec 5, 2014
Excellent quality
It is everything that was promised
Gilda
Pacifica, CA
Dec 5, 2014
Fabulous
Simply beautiful and of great quality.
Southern Lady
Alamogordo, NM
Dec 5, 2014
callahan frock coat
Hubby absolutely loves his new frock coat.I ordered it one size bigger(by accident) than his usual size,but it fits him perfectly.Just great for his "Southern Gentleman" impression.

pa
Dec 5, 2014
i iike them
really liked the boots i have gotten a lot of complements on them. they were pretty comfortable. ingenious way of lacing
keith
HAGERSTOWN, ma
Dec 5, 2014
Great Hat, but...
The hat is fantastic! BUT...... the thin strap is cheap. I am looking into a heavy strap to sew into the headliner. If I can then that will be a perfect hat. Love the Khaki color.
Seminarian James
St. Louis, MO
Dec 5, 2014
Good quality item, poor size
This is a good quality, well constructed vest. I am disappointed, however, that even though I ordered a Small, I'm still swimming in it (I wear a size 37 jacket). That's just the fault of the supplier that they don't offer an Extra Small. I'll just have to take it to a tailor or add a belt in the back. This is actually just the same vest offered by a few clergy suppliers--it is a clergy vest--but offered at a lower price.
Captain Spalding
Studio City, CA
Dec 5, 2014
They do the job in style.
I'm 5'6" and these are just right. Just the right amount of adjustment to accommodate high- or low-waisted pants. Well finished and high quality.
Captain Spalding
Studio City, CA
Dec 5, 2014
Most comfortable trousers I own.
Maybe it's the cut of the trousers, or maybe it's that I haven't worn suspenders since I was a kid, but these are the most comfortable pants I own. Well made and a good value too. I would echo what others have said about the sizing. I wear jeans with a 36 waist. I ordered these pants in 40 and they fit perfectly.
Nate
Wa
Dec 5, 2014
Very comfortable
Very comfortable and great quality! I Wear a size 36 and ordered a size up to 38 and they fit nicely.
Nate
Wa
Dec 5, 2014
Great quality
Great quality!
Tom Besl
Cleveland, Ne
Dec 5, 2014
just right
The coat fits perfectly over my new Griffith frock coat. What a wonderful combination.
Tom Besl
Cleveland, Ne
Dec 5, 2014
Beautiful Coat
I need to get the sleeves shortened, but other wise it is just great. Looks like a million dollars.
Jon
Westford
Dec 5, 2014
Too small
My son is a 30" waist. He ordered 30" and didn't fit in these pants. Go up a couple of sizes if you order these pants.
Eve
Yorktown, NY
Dec 5, 2014
Nice quality
We are going to a holiday party with the theme of old west. I saw this outfit and decided to go as a school "marm", carrying a wooden ruler, small leather bound book and wearing my grandmother's cameo for jewelry. I was first impressed by how nicely the suit was packed. It was on two hangers, covered with plastic and folded very nicely. For the price, this suit is a nicer quality than I expected and I am pleased. However, the one small drawback was that it took too long to arrive, at almost two weeks. I was told by the rep (by the way both times I called, each rep was friendly and professional) that the suit has to come from a warehouse, then shipped to your store, then shipped to me. It could not be shipped directly from the warehouse, which was what took long, I suspect. Since I was not sure of the size, to get L or XL, I was told I could return and exchange it, if I needed another size. The suit came on Wed, before the party on Sat. and therefore, no time to exhange for the L size. It does not look too bad being XL, but I guess it is better than it being too small and I couldn't wear it. Luckily the fashion in those days the clothing was fuller and not form fitting! I will know more about what the other party guests think of it after the party is over. (about 200 guests attend) I would surely recommend you company to friends looking for unique apparell! Mrs. Ev Mocbeichel
Baron Wiseguy Gomon
Monterey, CA
Dec 5, 2014
The Right Boot
I wear shoe size 10M, ironically size S (8-9) fit me perfectly. I didn't except it to, .........but I love it. The leather it easy to keep clean. They're so warm to wear & comfortable. The pointed toe makes it easier to climb over fences. This is the ideal king of footwear to wear. I just love my new boots; they go fantastic w/ my 3-piece suits. At the same time, I abhor both how much they cost & what the shipping cost was: very too expensive.
Rodger
Marion, Io
Dec 5, 2014
RH Cross Draw Holster
Excellent quality. However, was looking for one for a Schofield. I think I can soften and stretch this one if I take it slow and easy.
Rodger
Marion, Io
Dec 5, 2014
High Rider Caartridge Belt
Exactly what was offered and what I wanted.
Clifford Frank
Shirley, Ne
Dec 5, 2014
sizing issues
very nice vest sizing aside. Ordered both the 2x and the 3x, The 2x was snug but the 3x was so big as to require major alteration. I suspect it had to be mislabeled.
Kris
Boise, Id
Dec 5, 2014
Mini top hat
I love this hat. The quality is better than I anticipated and I received it with a few days after ordering.
Derek
Johnstown, PA
Dec 5, 2014
Great value and quality.
I looked all over the internet for a decent and inexpensive holster/gunbelt like this and I couldn't be happier with my purchase from Historical Emporium. They shipped my order quickly during Christmas time and the quality of the leather and craftsmanship is very surprising for the price. Seems like this gunbelt could hold up to every day use. Sizing and measuring yourself is deceiving since pants makers size their pants all wrong and you have to measure yourself correctly (I wear 34" pants, my waist measured 39", and my normal belt measured 38"). I ordered this gunbelt in 38", because I was afraid of it being way too big with any larger size and it fit perfectly on the second hole, but the next size up would have been a better choice for me. Don't let the low price sway your purchase, because the quality is there for sure.

Dec 5, 2014
Gray gambler hat, men
Clifford Frank
Shirley, Ne
Dec 5, 2014
Awsome
It might not be better than a Leather duster but it comes close. Good weight with a nice lining.
Highland Pants
SKU: 000639
Clifford Frank
Shirley, Ne
Dec 5, 2014
By themselves they look OK
Bought to replace my belted suit pants but when worn with nice cloths the polyester really stands out. Might look OK on stage. Would be fantastic in a 100%wool.
Peggy
Dec 5, 2014
Lovely jacket!
I purchased this jacket for my daughter who sings with me in a Victorian Carolers group. She also loves clothing from this era and likes to ride in this type of clothing as well. This jacket works perfectly for both.
Clifford Frank
Shirley, Ne
Dec 5, 2014
Not for the average man
Which is to say there for someone tall for today and very tall for Victorian times. And whats with the elastic? There suposed to be leather.
Jon Dom
Mi
Dec 5, 2014
A most excellent choice
The pictures of this vest simply do not do it justice. The color is so rich and subtitle. You really should see it by gas light or even by the light of an oil lamp. Needless to say, I immediately ordered the matching puff tie to complete the look. It is the centerpiece of this years Christmas wardrobe, and will see even more use in the upcoming year.
Geraldine Petrulis
Bramwell, WV
Dec 5, 2014
Hoop Undershirt
This item is perfect
Geraldine Petrulis
Bramwell, WV
Dec 5, 2014
Antique Satin Day Suit
The outfit is beautiful, however it was cut to small and has to be returned, I ordered other items and they were perfect.
John Hat
Indianapolis, In
Dec 5, 2014
Stand Pround
Outstanding product, quality is the best. Will be viewing other items. Love it.
fiona
utica ny
Dec 5, 2014
boots
I recieved the boots with no problem however, they were a full size too large: I ordered a 7, but they were much to large: more like an 8. A freind who takes an 8 tried them on and they fit her perfectly. I have returned them and this also was expensive: $13.50 for the cheapest route. I would like to order another pair, however, I am now wary about sizing, and won't want to pay another $ 13.50 to return them again. However, the boots were beautiful, and well made. It's too bad they were mismarked as to size.
Tommy Naff
Palmer, Al
Dec 5, 2014
Nice Trousers
Sizing, quality, color, everything about the pants were amazing.. I am a big and tall person and I am both amazed and satisfied with the product in everyway. Thank you!
Kathie
Macungie
Dec 5, 2014
Wonderful Bonnet
I was thrilled with the quality of this bonnet. The price was very reasonable, and delivery was fast! Would highly recommend this product and merchant!!

Ok
Dec 5, 2014
Western Gun Belt and Holster
I love it - its a christmas gift for my husband so I'm believeing he will love it too. Thank you for the excellant service.
samantha
Perth, AU
Dec 5, 2014
Brilliant
Next to my PJ pants these are the most comfortable pants I own! Brilliantly made and very stylish. However keep in mind thatwith the length you will need to update your sock drawer. I'm going to be buying more of these pants very soon, I can't recommend them highly enough!
eyezoom
Dec 5, 2014
henderson pants
Decent quality product but would require length alteration for anyone under 6'5". Not many 30" waisted gentlemen with 60" inseams....
Deb
Washington, DC
Dec 5, 2014
Nice Hat
Love this hat, very sophisticated.
Deb
Washington, DC
Dec 5, 2014
Too Tight
Sending back to you on Saturday, Dec. 6th.

Dec 4, 2014
awesome vest!
I am only marking this vest down due to my own mistake. I am over 6ft tall and am used to ordering clothing in Tall sizes to fit me. This vest came in a tall size and so that is what I went with, however I should have just gone with the large. As to the overall material/construction of this item I would give it all 5 stars. I am very happy with this item!
Gabe G.
Trappe , MD
Dec 2, 2014
Better than everything
The size chart worked perfectly. Measured myself looked at the chart, ordered my size, everything fit exceptionally. Great product, great service, greatest online experience. Thank you Historical Emporium

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