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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2014-12-28

Jo D
OR, United States
Your salesman was so helpful and I was under a serious time constraint (needed the hat for opening night) and we actually got it in time for dress rehearsal great job! You are my go to guys for men's period apparel
OH, United States
Good belt and holsters, I will buy my other cowboy action shooting clothes from western Emporium.
WA, United States
I've shopped the site several times and the experience has generally been great. I did have a problem with the site for a while where the checkout wants to fill in my state as WA, Australia on the second page when I put in US and 98115 on the first page. I tried a few things, and it just didn't work. Customer Service was polite enough, but their answer was to call them to place an order, with no sense that the site would ever stop doing that. I hate talking on the phone, and don't get a chance during business hours very often, so that made shopping here too much of a hassle for a while. I wasn't going to buy stuff off of other sites, but the selection and ease of searching and browsing made me try again, and it worked this time.
Mark L
NM, United States
The products I ordered were as described and fit the way I needed them for a costume I was putting together. Many compliments from people at party for the authenticity of clothing. i will be buying from western Emporium again!
OK, United States
Everything was great. Will order again as needed
WA, United States
Very quick shipping, packed with TLC. Love you guys!
CA, United States
Love the vest, though it fits a little tighter than we would have expected due to the tougher fabric - a notice about that fact might have made a difference in the size I purchased. Otherwise, love the look and color!
Aubrey J
MO, United States
I was well pleased with the order I received, with one exception on my Carrington frock there were 2 buttons that I had to repair due to the fact they were broken
Customer Reviews by Shopper Approved

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