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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-01-25

Annie P
MO, United States
2015-01-25
Was able to find the product I was looking for easily on the website. Order filled promptly and accurately.
Steve
MO, United States
2015-01-24
The quality of the products I received are exceptional. What a wonderful store. The things like this are extremely hard to find and you have such great selection and sizing. I received what I ordered right away and I am so pleased.
John
2015-01-24
ordering was easy and straight forward. The shipping time was fast. My only complaint was that the item, a cap, was too tight on my head. That might be because I have a large head. Who knows. I was somewhat disappointed that I could not use the Item myself, but I gave it to my son so all i really fine.
John B
OK, United States
2015-01-23
Very friendly service while placing the order. The hat that I ordered was exactly like I had been looking for. Have received a number of nice comments on it. Fast service. Would definitely do business with them again.
prettymudwoman
TX, United States
2015-01-23
I am short so I will need to have the skirts hemmed a few inches though I figured they would be too long when I ordered them. Maybe you can offer shorter lengths on the skirts. I loved the style of the blouses and skirts. They items were very well made and I should know since my first job was working in a garment factory when most clothing was made in the U.S.A. We had to pay close attention to the quality, whether it was in the sewing or the pressing or the packaging. So when I make a purchase, I closely inspect each garment for quality. These passed muster.
bill
2015-01-23
Sometimes I feel I was born in the wrong era when it comes to clothes. I love the old west look. western emporium is a great site to find those items that you can' find any where else.
santa r
MI, United States
2015-01-23
looks GREAT with my santa summer suit HO HO HO
WayneMansell
Qld, Australia
2015-01-23
I am really happy with my holster which fits my replica pistol perfectly. The leather work is excellent and really well made. Also I was surprised how quickly I received it all the way from the USA
Ginny
CA, United States
2015-01-23
You were wonderful. Thank you. I was able to wear the perfect blouse and top off my outfit with a darling hat from the 1880's. It was an instruction day for new docents in our "One room schoolhouse" in Knightsen, CA. I passed your information on you business to those in attendance. I will be buying from you again in the future.
Long B
CA, United States
2015-01-22
The warehouse (not us) added PO Box and then removed the actual address. If it wasn't for the Customer Service Department it would have been a total disaster.
Othello
DC, United States
2015-01-22
I love my leather braces, both pairs. I have on the buckle leather ones now. I had searched for these since the last pair I had fell apart. These are comfortable, easy to adjust and they look great. I believe that I saw a pair of brown buckle type braces as well. I will make that purchase in early February. Thanks. It is good to find a merchant who has what you want.
Mark
CA, United States
2015-01-22
Excellent quality. Comfortable. Not to hot to wear in a crowded venue.
Gerald D
MO, United States
2015-01-22
I am looking at more vests but I like them in a XLT and some of them do not come in XLT. I am a Law Enforcement Officer and I carry an off duty weapon and I like to keep it covered. Out of sight out of mind and some of your vests will not cover. I chose the one that I ordered for that reason.
steve s
OR, United States
2015-01-22
except for my goof great job !!!!
Jonathan
MB, Canada
2015-01-22
I ordered a Battenberg Lace Parasol as a B-day gift for my girlfriend. I included a poem I wrote in the special instructions, which was printed in a lovely gothic font. The shipping was very reasonable and received in 2 days time. The customer service was above top notch. Thank you!
Patrick
NC, United States
2015-01-22
The shirts I purchased are well made and well worth the price. Perfect for Victorian re enacting!
Lord W
IA, United States
2015-01-22
Absolutely a great experience. This is the kind of service and product quality that you should expect of any business in America. A wonderful model for others. Look forward to doing more business with the Emporium.
jace m
OH, United States
2015-01-22
This is the 2nd item that I have ordered the items seem to be of quality . I have not worn them yet th e skirt is for our shooting club banquet. I've show to friends they have all liked it . Cannt wait to wear it.
Kate S
MA, United States
2015-01-22
The wig was as described. Delivery was very timely.
Phil B
Qld, Australia
2015-01-22
Excellent. It don't get much better than this..!!
Sully
2015-01-22
Quality garment very happy with it I feel very dashing in it in my own little fantasy world if you like to play dress up you can always play make believe
Bob Klinger
CA, United States
2015-01-22
Once I placed my order and was expecting 3-4 weeks delivery due to what I had read. From order to delivery with standard shipping was all of 4 days max. Thanks for the effiency and commitment to customers satisfaction.
John C
TN, United States
2015-01-20
The first shirt I received was exactly what I wanted, but in the wrong size. I spoke with customer service and they said the essential work shirt was the same as the fundamental, just made by a different company. The second/replacement shirt arrived an hour ago. Compared to the first shirt it is a disappointment. The material, construction and overall quality is inferior to the first shirt. I should have waited a few weeks for a replacement of that first shirt in a smaller size. I was highly pleased with the first shirt and was impressed with all details, but the replacement/second shirt is of inferior quality. I will keep it due to postage, etc., but this second shirt is disappointing after having seen the first one. Customer service was helpful, considerate, professional. John Culp
samuel b
CA, United States
2015-01-20
The products and customer service are exemplary, but the website sucks. The online transactions "stick," won't go through, and then go through, creating double orders. This even affects orders that are placed weeks later. The last order I tried to place got locked up because the site was telling me that it was a duplicate order. I won't order online, again, unless the bugs are corrected.
Andrew R
2015-01-20
Great Customer Service. I flubbed up the online order but got a nice call the next day. They got it sorted out straight away and my item arrived screamingly fast. Sweeet!
MissDCW
OH, United States
2015-01-19
I needed to change my order within minutes of ordering. I called, it was changed right away and delivered several days sooner than predicted. Very happy with entire purchasing experience.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-01-25

Kay
NJ
Jan 24, 2015
LOVE these boots
Came back for a second pair after, having worn them at least 4 times a week for the past 2 years, the heels on my first pair finally wore down (am actually looking for a cobbler to see if they can be fixed). These boots are so incredibly comfortable and the fact that I can wear them is amazing as I have very oddly shaped/sized feet and before buying these I had been constantly rebuying the same pair of timberland ankle boots over and over for the past 15 years. I actually got a pair of the brown too. They do run small so keep that in mind when purchasing but they are incredibly comfortable and wear well. The heel is 'high' enough to be feminine but not so high to be consider 'high heels.' The lacing provides great ankle support. The soles wear well and generally provide decent traction. I did have trouble once on a marble floor after coming in from a rainy day, slid a little bit.
Steve
Oak Grove, MO
Jan 24, 2015
Great Holster
I recently bought a reproduction .45 caliber Colt 1873 Cattleman. It's a beautiful western reproduction gun, but I needed a holster. I ordered this holster and it is great. It reminds me of the holsters on Gunsmoke, Bonanza, Roy Rogers, The Lone Ranger, Rawhide, and the other westerns I watched as a kid. I recommend ordering a gunbelt 4 inches larger than your waist. I ordered one that was 6 inches larger and it was a little too large. I returned it and ordered one that was 4 inches larger than my waist and it fits perfect. I went ahead and loaded the belt loops and I have been practicing my quick draw. I really wish I had more guns, so I could order more holsters.
Steve
Oak Grove, MO
Jan 24, 2015
It's Cool to be a U. S. Marshal
This is so cool. I got the badge on a whim. My wife really digs it though. I bought a reproduction .45 caliber Colt 1873 Cattleman and I needed a holster. When I ordered the holster, I ordered the badge too. I am really pleased and it makes going to the gun club pretty fun. Some of the other guys at the gun club are a little jealous even though they won't admit it.
Deborah
Oregon City, OR
Jan 24, 2015
Beautiful
This skirt is lovely, a tad shorter than I had envisioned, but I also am all legs. I thought the ruffles looked like they might be satin in the photo on the website, but they are regular fabric, which will make ironing out wrinkles less nerve wracking! Great Price, Fast shipping. I am very satisfied with this purchase.
Sudi
Rutland, VT
Jan 24, 2015
Beautiful vest
This vest fits my son perfectly. The fabric and stitching and style are beautiful. It's functional and nice to look at! Very happy with it.
Joseph
Oakland, Ca
Jan 23, 2015
Great! But short.
The only reason I don't give a 5 star rating is that I wish this vest came in Long versions (medium long, large long, etc). I'm not a giant, but perhaps a little above average height at 6'2", and this vest leaves a gap of shirt showing around my hips (and this is with period, high-waisted pants). Here's hoping that Historical Emporium will introduce a long & tall version of their vests.
wesley
Cornelius, NC
Jan 23, 2015
I don't know
It is a very nice vest, I may soon order another.
karen
Jan 23, 2015
They look great!
I bought these for my husband and he loves them. Do order a size up as recommended by HE. The grey stripes make for a nice versatility. They can be dressed up or down.
Karen
Jan 23, 2015
Nice quality and fit!
The belt is very supple and fits smoothly around the hips. Buckles front and back make for easy re sizing. My only issue is that the pocket did not fit my iPhone 6 very easily. Perhaps if the pocket could be made a bit deeper so the phone could sit vertically.

Fort Lauderdale, FL
Jan 23, 2015
Wonderful Garment
We purchased the whole get up and was extremely please with the workmanship. Great experience dealing with the Historical Emporium. Thank you.
John B
Ft Gibson, Ok
Jan 23, 2015
Happy camper
I had been checking all the men's shops in my area looking for "the hat". With no luck, I started searching the net, and ran across this site. Really liked what I saw. Friendly service while placing the order. Fast service getting it here. Love the hat, well made, and fits great. Have received a number of compliments on it. Would definitely do business with them again.
LDS
Spring , Tx
Jan 23, 2015
Great holster
This is my first western holster, so like many first time buyers I looked at many sites before choosing Historical Emporium for the price and quality product. ordered 4x larger than waist which fits well but could've been better at 6x. But anyway still love it and hoping for some good weather so I can use it.
Patr
Fort Lauderdale, FL
Jan 23, 2015
Pretty Blouse
The blouse was what I had wanted however I followed the measurements to the tee and when it arrived I could have put 2 of me in it. I was able to return with no problems, customer service is excellent. I did not reorder because I found that the length of the blouse was a problem. I am 5 ft and using the measurement chart it would always make the blouse the wrong fit because what should be the waist comes down to my hips. I am sure the blouse would work beautifully for taller people. If they could get the length worked out I would not hesitate to buy at another time.
Carlos G-F
UK
Jan 23, 2015
Wonderful!
Excellent fit for me, look great, well constructed. What more can on say? I would recommend, especially with matching trousers. I look particularly dapper in these at work.
Levian Archy
Ebeltoft, DK
Jan 23, 2015
excellent
Excellent shirt in a very exclusive fabric. Sizes are a bit different to similar bibshirts though. I am usually a LG, but in this particular shirt a XL. This is due to different shirtpattern, especially the shape underneath the sleeves.
Chris
Madison, Wi
Jan 23, 2015
liked the idea but...
...but the product really sucks! Who thought to swim shorts made of an white, basically transparent material when wet, with out some type of underware is a pervert in my opinion!
The Wing
Long beach, CA
Jan 23, 2015
very comfortable
Wore them for a weekend and loved wearing them... I was able to play & work in them.

Newport Beach, Ca
Jan 23, 2015
Beautiful jacket!
I'm really pleased with this jacket. It's very well made and the velvet is very plush. Though I bought it specifically for a costume event, it's nice enough that I can wear it as a casual jacket.
Mark
Oakland, Ca
Jan 22, 2015
Edwardian Ball Outfit
Great quality. Pant's are very comfortable and not to warm. Even in a crowded nightclub.
Jonathan
Winnipeg, Ma, CA
Jan 22, 2015
Exquisite parasol
I bought this lovely parasol for my girlfriend as a surprise B-day gift. She thought it was wonderful and exquisite. She never thought of buying one, but after renting one in full Victorian dress, she thought it would be wonderful to own one. Her favorite color is purple, so... The customer service is the best. Can I give 3 thumbs up? I will be back with recommendations, too.
Gerald Dove
Ozark, Mi
Jan 22, 2015
Gerald Dove
I like this vest and wish that it was in other colors.
Otter
St Paul, Mi
Jan 22, 2015
Ladies reversible spats
So ridiculously adorable. Saw something similar to these years ago in a shop while on vacation. Spent the entire ride home beating myself for not buying them. Thank you Historical Emporium for having these. Today was my first day wearing them. They stopped traffic everywhere I went.
CaptainBeyond
Clovis, CA
Jan 22, 2015
Impressive!
This Vest Looks Even Better In Person! Great Fit and Style! I Get Compliments Every Time I Wear It! Exceptional Customer Service & Shipping!
Marie Charron
Fl
Jan 22, 2015
ABBINGTON BLOUSE
ABBINGTON blouse was exactly what I was looking for to complete my wedding outfit. Well made and a nice weight cotton.. It has become my favorite!
Marie Charron
Fl
Jan 22, 2015
Victorian Hat
FANTASTIC!! I wore this on my wedding day(1890s dress) and it was perfect!!
Marie Charron
Fl
Jan 22, 2015
Abington Blouse
This blouse is well made and beautiful. My only issue was that it has a crinkle pattern within the material, which was not in its description. I will be returning it.
Shotgunner
Sandusky, Oh
Jan 22, 2015
Tech Tie tale
Bought this for a formal ceremony and got quite a few positive comments. A little tough to adjust the tie yourself, but a little help from your lady friend will do the trick. Paired it up with the Livingston Vest and a frock coat. Great look for the price.
Shotgunner
Sandusky, Oh
Jan 22, 2015
Great Vest
Bought this vest as a cross over for formal dress and informal wear by itself. Fit size was great, and the price was right. Adjustable back strap for a proper fit worked well. Vest is heavier than a strictly formal vest would be, but wasn't a problem with a lite weight frock coat at an indoor function. Because it is brushed cotton it will require a pass or two from a lint brush before going out, and it is dry clean only.
Dragon Vest
SKU: 000380
Christopher
Bountiful , Ut
Jan 22, 2015
awsome
This is stylish and well stiched colors are stong, i would purchase any clothing items again
Always A Lady
Houston, TE
Jan 22, 2015
A lady ALWAYS has a classy fan..
Beautiful fan, REALLY circulates air. I keep it with me when I go to specials events and special places like church; worth the price. I read another review that said it was "hard to close", well it's a large, LACE fan so that's expected, meaning the fan is not made of simple paper where it would take hardly any effort to close. In my opinion the fan is NOT hard to close if you close it properly. Buy the fan and be FABULOUS.
Alvin
GJ, CO
Jan 22, 2015
Good Product
High Quality product. Its getting harder and harder to find vests of any sort locally, so I'm very glad to find Historical emporium. These vests are truly top notch. I dont do the historical/steampunk thing, I just use mine for normal Sunday dress and get very good compliments. I plan on ordering some shirts next
vinney
Smyrna, DE
Jan 22, 2015
Great puff Tie
This is a great tie! I plane on doing business with this place again. I am wearing this tie to my wedding in June. I will also be getting a vest from this site. I hope the quality is just as good on the vest as this tie.
Bob
Los Angeles, Ca
Jan 22, 2015
Great Experience!
Purchased a few outfits to work a large Steampunk Symposium. Great quality. Fast delivery. Bought one item in a wrong size and it was handled fast and professionally. I'm will shop here again.
Bob
Los Angeles, Ca
Jan 22, 2015
Great Experience!
Purchased a few outfits to work a large Steampunk Symposium. Great quality. Fast delivery. Bought one item in a wrong size and it was handled fast and professionally. I'm will shop here again.
Eddie
NJ
Jan 22, 2015
Love this scarf
This is a gorgeous scarf, wonderful craftsmanship and reasonably priced. I have been wearing it almost every day since it arrived, received many compliments on the looks...simply can't beat cashmere for a luxurious look and feel. Absolutely thrilled with my purchase, pleasure to do business with you!
Nancy L
Ca
Jan 22, 2015
Excellent quality, but runs large!
The fabric for these sueded riding pants is lovely, and they are lined. The only initial disappointment I had when I received my first order was that the sizing was way off! I have a 31.5" waist and initially ordered a Large that was supposed to fit waists up to 32" but I was floating in them, they were enormous around the waist and not even wearing a belt would have helped. I returned them and ordered a Medium that was to fit waists up to 29" and they fit perfectly. So something appears to be a bit off in the measurement guidelines. I've noticed this to be true with sizing recommendations for blouses as well based on two purchases made. Aside from that these riding pants were a great find and I absolutely love them. The photo doesn't quite do them justice because I didn't think the fabric would be as high quality as it is. I would definitely recommend these riding pants if you're looking for an item like this, just be cautious about what size you order to avoid the hassle of having to ship it back to exchange it for another.
Patrick
Fayetteville, NC
Jan 22, 2015
Perfect for the Job
I am putting together a Victorian soldier uniform and bought two shirts. This one is just as good as the other but looks more natural. I will be buying a few more of these!
Patrick
Fayetteville, NC
Jan 22, 2015
Looks The Part
I am putting together a uniform for a Victorian soldier and this shirt is perfect. I wear it around the house, too!
Cy eastlack
Marathon, Fl
Jan 22, 2015
Excellent product
Holster is just what I wanted. Good quality and just like the picture on internet
snarkinator
Seatte, WA
Jan 22, 2015
I cannot believe my eyes...
This beautiful lab coat is just perfect for my Dr. Horrible cosplay! I'm a woman, 5'5", about a size 10, and the Small size is perfect: a bit of room in the shoulders, but not too baggy. That said, the torso is cut VERY long. The coat is floor-length on me (which is perfect, because I need some extra fabric to make a pocket.) Construction on this is top-notch, and the fabric itself is very high quality: it's a lovely true red and it washes like a dream (I love laundry day!). Buy this, you won't be disappointed. This is no costume store garbage! Trust me, I've got a Ph.D. in horribleness...
SouthernFriedChic
Lo
Jan 22, 2015
Fits beautifully!
The skirt is lovely. It fits perfectly. The elastic waist makes it all the better! I can't wait to wear it to my event.
Phil baker
Bongaree, QL, AU
Jan 22, 2015
Excellent Watch
This pocket watch is an excellent thing..!! Looks stylish and keeps excellent time. A great purchase.
Bob K
Riverside, CA
Jan 22, 2015
Frock Wool Coat
With all the junk being made nowadays, I didn't have high expectations of this being as high quality as it actually is. I've wanted one of these exact style, color and fit for years and I was lucky enough to find this one. No outside pockets is the style I like, having a couple pockets inside is very nice. Because of my shoulder/chest size, finding this type of coat has been tough. Since I will be performing my very first wedding and this fit the dress code of the wedding couple, I just had to give this one a try and we'll it's perfect for me. Surprisingly, I expected this Wool coat to be very heavy and it is very light and being lined with nylon it won't sit against me to overheat. You can't go wrong with this coat!
Mark
Mill Creek, WA
Jan 22, 2015
Very Nice!
This is a high quality very nice hat. It's looks great on my wife!

CA
Jan 22, 2015
Pants
Good product

On, CA
Jan 22, 2015
Suspenders
Good product
Richard Martin
Boise, Id
Jan 20, 2015
Waistcoat Wednesday
I own several waistcoats but this was my first from Historical Emporium. I am extremely pleased with it. The color and tweed fabric was exactly what I was looking for and fit was perfect. I wore it today at work and three people made the comment that I looked "dapper". And when my wife and I went to dinner the server asked us if we were "creative people" because we looked like we both worked in creative fields of some kind. It was a nice compliment. I told a coworker that I decided to call today "Waistcoat Wednesday"and start a new trend. She said" Yes, but today is Tuesday"!? I told her "This is true, but I also also like to be spontaneous and unpredictable. So any day can be a Waistcoat Wednesday". I will have to buy that red dragon waistcoat next. I don't have a red vest yet.
Manda
MI
Jan 20, 2015
Lorena skirt
Very cute. Looks even better than the photo, just give yourself ample time to press all the ruffly layers.
Manda
MI
Jan 20, 2015
Mens striped spats
Well constructed. Quality buttons. prompt delivery and good fit. I was happy to give this as a gift.
Andrew Remus
Clovis, Ca
Jan 20, 2015
Outstanding!
This was a great find. Nice texture, fit and "hang". Makes me look better than I deserve. Used the fit guide, ordered a size 50 and it feels just right.
Jonathan Hale
MAPLETON, Ut
Jan 19, 2015
Cool but...
They were way over priced. The materials used were pretty good, but my mom who is a descent seamstress said that the materials cost was maybe $3, and the labor is minimal. The other thing kind of just relates to me, but they were way too big. I do have pretty skinny arms though, so....
Jonathan Hale
MAPLETON, Ut
Jan 19, 2015
nice
The craftsmanship is descent, but the winding knob at the top, broke. I couldn't lock it back down after changing the time. I could have got a lemon though.
Rookie2015
Sycamore, IL
Jan 19, 2015
Could be better
The pin looks exactly like pictured. It is metal and is exactly what I wanted. The problem was that the pin clip in the back was broken. It is just a stick pin and open hook so that I was able to gently twist the hook back into place. I just find it a shame anytime a company ships damaged material. Editor Note- We apologize for the trouble with the pin. Our warehouse is reinspecting the pins.

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