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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2015-09-13

Buck Simon W
NC, United States
Hello! I am 6 feet 5 inches tall and with an average body build at 215 pounds. It is difficult for me to find my clothes sizes because I have long arms and legs which made it difficult to fit me until I discovered your company. I looked every where for an overcoat long and large enough which I only found at very sizeable and within my budget! I even bought a nice dress hat and will be back soon to reorder again and again! is my God sent store from now on. And I highly recommend them to any guys and gals who have trouble because of their size finding quality clothes to properly fit them at very reasonable prices.
CO, United States
I am not very good with my computer. The site was easy for me to use. I am very happy with my purchase.
Linda F
CA, United States
Amazing quality!!! I am so happy with my purchases!! I am now a customer forever!!!!
WA, United States
The vest is magnificent!
CA, United States
You offer great and different product with great customer service.
WI, United States
Quick service, high quality. Am and will in the future order from this place
FL, United States
The products from Historical Emporium are authentic, very good quality, and good value. Quick shipping too.
OH, United States
Very satisfied with the product and delivery time. I WILL buy again from this store.
terry f
A pleasure to do business with your establishment. I shall return and will highly reccommend.
Steven de K
Burgenland, Austria
Overall a great shopping experience. Unfortunately, the added tax in Europe made the prices somewhat less attractive.
Andy U
MD, United States
I had a question about sizes, and got a reply in only a couple hours. And the advise I received was spot on. Also I could not believe how fast my coat arrived! I would recommend this company to anyone, in fact I already have.
Al H
NM, United States
Awesome website if your set on having some kind of theme behind a party or role play experience. Real top notch products!
LA, United States
Always a great shopping experience. The quality of the clothing is exceptional!
NY, United States
Might I suggest that you remove the manufacturers tag. On the reverse side was the suggested retail price....and it was $15.00 LESS than your price. Otherwise, I am happy with the vest. Excellent quality.
Thank you for the great service, price and product. You can't beat the price on that holster........again THANKS.
border custom charges from EU to Switzerland are prohibitive. What about arranging paperwork so that this pubblic acconsented swiss robbery is reduced to a minimum. Your Service is perfect.
Sharla Smith
TX, United States
I return the item and requested a larger size. Normally I don't order item on-line for this very reason the sized vary from designer to designer. The cost to return the item, increased the overall price, and the possibility I might need to return the items again, paying return fees, was an eye opener. This will be prevent me from placing orders in the future. I will order from companies that have free shipping for merchandise and the ability to print pre-paid return labels. I was satisfied with the product overall.
KY, United States
I love this place. I found them on line after searching for authentic East Coast Swing outfits. They have much more! For the authenticity the prices are outstanding. The customer service and returns were simple. I ordered some pants that fit just right but with 5 more pounds and a wash and dry I was afraid they would be too small. I returned one pair for a larger size and the other pair felt a little itchy so I asked for a refund. They provided it and sent it back to me on my PayPal with a curteous email to let me know. I will be back and i cant wait for what I will purchase
TX, United States
Excellent customer service , quality products , images accurately reflect the product . A pleasure to purchase from Historical Emporium !!!!!!!!!!
Mitzie M
PA, United States
Products and service very satisfactory in every way. Will order from them again. Thanks!
My husband purchased many items from the shop for Burning Man and was thrilled with the items of clothing both in their quality and in their styling. The shirts/ vest/hats were REAL pieces, not costume-grade. Many thanks! We'd definitely purchase from you again.
James R
CA, United States
New to your website but probably will return again.
Schleswig-Holstein, Germany
I can only say one negative thing about my experience with GE and that is something that GE do not even have any influence on: The shipping prices (to Europe in my case). Other than that I am so generously satisfied once again, owed to the great quality products, the wonderful personal and very friendly customer service, as well as the well organized webpage presentation of the products, background information and other very useful stuff. Some people repeatedly state that some products seem to be darker when they arrive than they appear on the pictures. I made the same experience, but I know that GE take these photos using extra bright light so that we customers are able to get a better look at them and can be sure that no shadows will hide things that we might not be satisfied with. I am totally happy with that. Also I do not believe the differences in colour are that fatal, if at all. Also, now knowing my sizing better, the new clothes I ordered had a perfect fit, also thanks to a great counsel on the phone. Thank you, Gentleman's Emporium, I will order again and recommend you to everybody who is into 19th century clothing.
Anonymous Customer
PA, United States
My order was shipped quickly and arrived in excellent condition. I am very pleased with every aspect of my order. The color was true and the size accurate.
Customer Reviews by Shopper Approved

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