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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-10-04

Missriddlebox84
FL, United States
2015-10-04
Super impressed with selection and quality. Will order from again!
Jim
TX, United States
2015-10-04
High quality. Very quick delivery
andi
TX, United States
2015-10-03
We ordered several hats and one was a bit too big. The customer service was great and we had no problems at all in getting it exchanged. The new one fit great and looks marvelous. Thank you!!
Marilyn Z
CA, United States
2015-10-02
We originally ordered a different coat and pants set and found we had purchased the wrong size and weight on the fabric. We were assisted and got the perfect things we needed and are very happy with our purchase.Your customer service was very helpful.
Ken
MA, United States
2015-10-02
The shirts are an excellent quality and much better than I expected. Even with the high quality, I do find the shirts to be a bit pricey though. $60+ is a lot for me. The sizes run true and they fit beautifully on my chest and shoulders, However I think that the neck size should be bigger on an XL or XXL shirt. Other than that, the only other gripe that I have is minor. I've never bought a stand-up collar shirt before so I didn't realize that the top button, is not infact a button, but a collar stud. I do not like this since the collar is tight on me, the stud pulls out and does not stay in place. I will either have to widen the button hole or use a cufflink or something instead of the stud in order to get the collar to stay closed. Since the shirt sizes run true. If I were to buy a shirt based on collar size needed, the shirt would be way to big on me. :(
Howdy H
CA, United States
2015-10-02
I needed the leather coat and hat for an event that was only days away. western Emporium expedited the handling and shipping and I received the order in time. I am very pleased with the service and the quality of the merchandise. Howdy Hoover Sacramento, CA
Merv
2015-10-02
While the products were exactly what I had expected, the speed with which I received them was incredibly fast!! Impressive service, thank you!
Anonymous Customer
2015-10-02
Unbelievably fast and accurate!
davy
2015-10-02
Great service and the vest fits good
Dylan M
CA, United States
2015-10-02
Excellent excellent excellent customer service! I was a little bit unsatisfied with the color of the first product I ordered. I called their customer service and they set up a time that I could come and take a look at some of their similar products in person (benefit of living in the same area that they are stationed). When I arrived they had pulled a number of possibilities for me too compare; including a perfect fit for what I was looking for. There was also an awesome dog that came and said hi a couple of times while I was there (love when animals are allowed at the work place). Cant go wrong with gentleman/historical emporium. Even if you aren't located in the same area as their warehouse, I am fully confident that they will do everything in their power to accommodate your needs.
Ed
TN, United States
2015-10-01
The overall experience was outstanding. I measured myself for a 42" belt. When I put on the belt & holster. I found the belt too long. I contacted customer service & they sent me a return label. I sent back the assembly & am waiting for my new holster & belt for a 22 cal. When I receive the new holster & belt. Check for fit. I will be ordering another for a 357 cal. I wish all the companies I deal with were as good as Gentlemans Emporium.
Douq
ID, United States
2015-10-01
Will use you again
Gus
FL, United States
2015-10-01
Beautiful cotton mocha colored frock coat. Very well made it takes you back in time with the right cow boy hat.
pegasusok
OK, United States
2015-10-01
No matter what I have ordered...I've loved it!!
Anonymous Customer
CA, United States
2015-10-01
I was looking for a vest for my Husband his old one was way too short for him. we had purchased it from another company. I saw one similar too it on Gentlemans Emporium website. but it did not come in tall. I emailed them and asked if they had it in tall they responded quickly saying they did not have that style in tall but suggested a similar one that came in tall. this is the one I ordered. it fit great and is a very nice product.
Randy
OK, United States
2015-10-01
Everything was great...thanks
StaceWardInc.
TN, United States
2015-10-01
Customer Service was quick to respond and perfectly helpful.
jp
AR, United States
2015-10-01
ordering and person I ordered from was very knowledgeable product I was not as happy with, holster looked good but was very stiff and had a lacquer type finish, not a natural look. leather came up to high for a quick draw holster, gun was also very loose in holster. It was not what I was looking for.
Donal J M
MN, United States
2015-10-01
Historical Emporium is very professional--customer service Excellence--Shipping Excellence-- No problems with orders or returns or exchanges. Want History at its best --they got it. Thanks Everyone.
John B
TX, United States
2015-10-01
I am involved with competitive Chuck Wagon cooking. One of the requirements is to dress in trail drive period clothing. I have ordered several items from western Emporium and find the items period correct, of high quality, and reasonable price. I will order additional items as the need arises. A great place to do business.
Spike S
2015-10-01
My hat is perrrrrrrefect! It's soooooo unusual. I would purchase again from the Emporium in a New York second. Thank You, -Spike
EricR
NC, United States
2015-10-01
The products arrived just as described. Shipping was very fast. Very satisfied with my purchase.
Stacy
WA, United States
2015-10-01
Waited for the sale and was overcharged $10 which I didn't even notice. You not only refunded the $10 but delivered the item in TWO DAYS ... nobody does 2 day shipping without a horrific upcharge. Amazing service.
Mark
2015-10-01
Brown trousers were a size smaller than labeled. Paisley vest was very small but not able to measure. Other products were good quality and accurate in size.
Alan
CO, United States
2015-10-01
Delivered as promised, quality is excellent. Very satisfied.
DENNIS W
NJ, United States
2015-10-01
GREAT SELECTION ......I WILL BE BUYING A holster FROM YOU GUYS FOR AN LONG BARREL 1875 OUTLAW 45.
Joe
KY, United States
2015-10-01
Fast service and the product received was as advertised.
Ala Mrs. P
OR, United States
2015-10-01
I purchased the Burdette blouse and a mob cap to wear at a dress-up Victorian tea party. I added a black skirt and white apron and went as a "down-stairs maid" ala Mrs. Patmore in Downton Abbey. And did I get the compliments! The blouse was perfect for the occasion, the price was right and I am happy to say I can wear it often as it has a timeless appeal. It was necessary to contact customer service - I needed measurements on the blouse - and I could not have asked for a more pleasant and satisfying conversation. The person was ready-on-the-spot with measurements and offered more blouses that came in the size I wanted. The blouse was a perfect fit. It would be my pleasure to purchase again from gentlesmansemporium should the need arise. I might even make up a reason to call them again!
Karen
NV, United States
2015-09-30
Purchased for a wedding at the last minute. Was very impressed with delivery and quality. Would recommend to anyone and would definitely buy again
Doug
2015-09-30
I needed the item fast and it came fast and as described. Thank you!
Randy
TN, United States
2015-09-30
Great merchandise have bought several items, price , service, customer service, and returning items always very easy
EddieWIII
2015-09-30
The classic look is great. I love it, thanks!
Anonymous Customer
2015-09-30
Everything I ordered,was exactly what I expected
Loren Mitchell
HI, United States
2015-09-28
Well, these guy and gals are the real deal. No skimping. What is said, "You get what you pay for?" True. Come on and get on board. Nice to know that a firm is still around that cares about details, quality, and, dare I say, perfection. All is well when you order from Gentleman's Emporium. Very exacting tastes will be satisfied. Aloha, Loren
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-10-04

JJ June
Amarillo, Te
Oct 3, 2015
Excellent product
Arrived in Texas from Cali in 2 days from the time I ordered it. 44 cases we we a tad loose so I soaked all 49 loops in water and left it in the sun all afternoon - now the perfect size for 44's. Should last for ever.
Diane in Gburg
Gettysburg, PA
Oct 3, 2015
Trappers vest
My husband loves it...he was looking for an 'Old West' style vest with a collar and this is exactly what he wanted. Difficult to find clothes he likes in his size (3-4 XL) but this fits him well and he has worn it many times since it arrived. Website photo is true to color and overall look. Thanks!
andi
lubbock, tx
Oct 3, 2015
runs a little big but excellent hat
My husband has wanted a bowler for quite some time, and this one certainly fits the want. The quality is excellent with very nice finishing touches. The crown and the brim are just the right size and hold up to good wear. We ordered according to the size chart, but it ended up being too big. We exchanged for the next size down and it fits and looks great! Love the way it looks and the understated "everyman"elegance. thank you!!
andi
lubbock, tx
Oct 3, 2015
love love love it
I bought this hat when from the gentleman's section, but it works great for ladies, too. The quality is great and love the "felt weight" of it. Excellent fit and finish. I added some ribbons and feathers and will be wearing it to the symphony and beyond.....maybe everyday! Very pleased with this hat!!
andi
lubbock , tx
Oct 3, 2015
Whooo-vian paradise!
My husband has been kidding about getting a fez for quite some time, but the ones I'd found so far were cheap trash costume type hats. This FEZ is the real deal! The quality and the fit are great and we are so pleased. Even the finish and the details are high quality and lovely felt feel. He's now taken to wearing it around the house and during Dr. Who fests. I would definitely buy this again and am thinking about buying another .....for me this time! thank you!
andi
lubbock, tx
Oct 3, 2015
great for travel
This hat truly is crushable but then bounces right back into shape. My husband has wanted a bowler for a while and this one is his second from the emporium. We are very pleased with the quality and will be the most fashionable campers ever!
andi
Lubbock , tx
Oct 3, 2015
quite masculine
Thankyou! I bought this hat for myself, thinking to dress it up when the woman's riding hat was out of stock. The hat is great and excellent quality, but the brim is to slim for me. That having been said, my husband loves it and it looks great on him!! Very good weight and quality, with a lovely finish. He'll look so stylish in it!
Maddmaxtoo
Colorado Springs, Co
Oct 2, 2015
Perfect Addition
This hat is the perfect addition to my Victorian wardrobe. It is exceptionally well made and authentic in every detail.
Faith
Oakland, MI
Oct 2, 2015
Brassy Steampunk Mary Janes
Absolutely fab. Love these shoes. Really fit well and are comfortable. My teenage granddaughters think they are wonderful and want a pair too.
Bronwyn
Glendale, Ca
Oct 2, 2015
Beautiful
I love this vest. It cheers me up to wear it. It's beautiful and well-made. What started as a piece intended for a Halloween costume has become a regular dress-up garment. Thanks so much.
WILLIE
EDINBURG, Te
Oct 2, 2015
DELUXE FELT DERBY
I AM A VERY HARD TO PLEASE CUSTOMER SINCE I LOOK AT SO MANY DETAILS, BUT THIS HAT IS TOP OF THE LINE. JUST PUTTING IT ON THE FIRST TIME AND IT SEEMED THAT IT WAS CUSTOM MADE FOR ME. PERFECT FIT RIGHT OUT OF THE BOX, VERY NICE MATERIALS AND FINISH. I AM VERY PLEASED WITH THIS HAT.
Walter A.
Morristown, AZ
Oct 2, 2015
Everything I Could Want
An excellent, high quality fez at a very responsible price. When I bought this my only intention was to use it as a leisure hat with maybe occasional dress use. This immediately become my defacto "around town" hat. I'm sure that I'll soon buy a few more; one for leisure wear, one for special occasions (especially locations or evenrs that a little near-East flair would fit well), mabye a couple more for general use, ;-) To any buying one, a few suggestions: 1) Don't always wear it with the "back" (side with the tag) to the back. Randomly rotate it 90° every so often. Because of the soft nature of the fez, the shape will warp some if resting against things. This will help undo that. 2) If you wear it tight and/or lower on the head, be prepared for the bottom to stretch and become a bit wider. It still fits fine and, most importantly, looks fine (the difference is hardly noticeable unless you are really looking for it), but if you want to keep the cone tight you may wish to keep this in mind. 3) If your first impulse (even before it arrives) is to start looking for a tassel or two to adorn the top (as was with me); truly consider not doing so. The nub on top is just about perfect by itself, I think. Give some thought before you tassel. As always with the Historical Emporium, this is a wonderful, high quality touch of history that is perfect for the modern world. I have never yet been disappointed with their products or service.
Mr. Sinatra
Dublin, IE
Oct 2, 2015
Pretty good
From the moment I pulled this out of the packaging I knew it was of a certain quality. It is a sturdy and appealing holster. Well made for the most part and looks like it will stand up to the rigors of use. I have only one complaint that reduces this product to 4 stars. The hammer loop appears to be glued in place and cannot be adjusted. This wouldn't necessarily be an issue except that adequate length wasn't allowed before the gluing so the hammer loop does not hook over the hammer of my revolver. I am loathe to make the modification myself but I see no other option. I am delighted with every other aspect of the product.

Oct 2, 2015
Color off
This is a beautiful hat but it was not beige. The crown of the hat is covered with beige lace but the brim of the hat is white and the lace and feathers on the brim are white.
noah
Oct 2, 2015
frock coat
very well made, not 'costumey' at all. Excellent fit. Can't say enough good things about it, there are too many.
David La Brecque
Stockton, CA
Oct 2, 2015
Callahan Frock Coat - Charcoal
Love it

Oct 1, 2015
sheriff
to small
Capt. Tom
West Pittston , PA
Oct 1, 2015
Very Nice
I am very happy with my Abilene vest. I have had nothing but compliments. It is very well made. I wear it with my modern day suits. I don't think a gentleman is really dressed without a waistcoat! Even when you take your coat off, you still look dressed
Mike
Hilo
Oct 1, 2015
Keaton tweed suit
This is a well constructed 3 piece period Edwardian style suit that could pass for modern if used without the vest. The wool is very good quality, the fit and finish are superb. It was a bargain at the price. I am using it for a period theatrical performance, and intend to use it in the future for normal wear. I couldn't be more pleased with the product, the service, and timely shipping.
Victorian girl
Port Hueneme, Ca
Oct 1, 2015
great value
I ordered this vest for my husband. he is a large man and often has trouble finding a vest to fit. this vest came in 3x tall which was a perfect fit. it is well made and it is lined, this gives it a classy look. the order was promptly shipped and we were surprised how quick it arrived. It is a nice vest and I would recommend it to others.
Happy Shopper
Lampasas, TX
Oct 1, 2015
Excellent Product and Service
Absolutely outstanding! Blouse arrived within 3 days...from California to Texas...and that is excellent service! Quality merchandise. I wholeheartedly recommend this company and will shop here again. Thank you!
RANDY
ENID, Ok
Oct 1, 2015
Worked well
Smells bad works great.
StaceWardInc.
Te
Oct 1, 2015
Diabolically Well-Made
I received this coat at lightening speed and was entirely pleased with both its look and its quality. The fabric is strong, yet soft, and it moves beautifully. It washed very well, and the chemical smell (probably from the dying process or the plastic wrapping) washed out in one cold wash. I will likely re-stitch the buttons with upholstery thread, but I do that to all my/my husband's coats anyway.
john parks
Bella Vista, ar
Oct 1, 2015
belt and holster
product looks great if you want one for show. but for me it was to shiny and stiff. gun did not fit snug in holster. not what I needed for every day type use.
john parks
Oct 1, 2015
cross draw holster
to shiny and stiff, great if you are using if for show.
Michael
NY
Oct 1, 2015
Thin but handsome
The subtle paisley design on this vest is very handsome indeed. The fit is perfect even for those of a more portly stature. My only gripe, if any, is that the material is a bit thin. It seems to be made well enough, but not as thick as I thought it would be. If the fit were tighter, I'd be afraid of tearing, but as I said, the fit is great, so I've no concern there.
Michael
NY
Oct 1, 2015
Beautiful
A lot of times when you buy something, it doesn't wind up looking like the picture and you're left disappointed. Not in this case! The sleeves are roomy, but not saggy. The jabot is completely removable and securely attaches to the shirt via button holes strategically placed so that it covers them where the lace falls. The collar is not too tight, and the fit is perfect. It also looks well made, and not some cheap costume material. This shirt was well worth the asking price for the distinguished gentleman who wants to add a little pizzazz to his ensemble.
Kerri
Oct 1, 2015
as expected
Beautiful fan, will accent my outfit perfectly.
Kerri
Oct 1, 2015
As expected
Beautiful, fits perfectly, will set off my outfit.
John B
Forney, Te
Oct 1, 2015
Slouch Hat
The slouch hat that I purchased is well-made and comfortable. It fits well and sets low enough on my head so the wind does not cause a problem by blowing it off. I do competitive chuck wagon cooking and this hat is period correct for trail drives. It is a great addition to my historical wardrobe.

Oct 1, 2015
Classic Gibson Girl Blouse - Green
I love the blouse. It fits well.
chuck
anza, ca
Oct 1, 2015
bow tie
very fine product was pleased with it
Donald Engstrom-Reese
Minneapolis, MN
Oct 1, 2015
Classic Canvas Duster - Wheat
Again, I am delighted with what I have received from you. The duster fits perfectly. It will be perfect for the cool autumn weather just around the corner. Thank you for you good work.
Donald Engstrom-Reese
Minneapolis, MN
Oct 1, 2015
Mad Scientist Howie Lab Coat - Black
I am very satisfied indeed, with my new black lab coat. In fact, I will be wearing it for our 10th wedding anniversary party this coming Halloween. LOL! yes, we got married on Halloween. We have been both very pleased with all that we have purchased from you over the years. Thank you.
Zach
New York, NY
Oct 1, 2015
Very impressed
Before finding Historical Emporium's lab coat, I made the mistake of buying an inferior "mad scientist costume" elsewhere. Long story short the other "coat" was terrible but this one is awesome. The material here is soft and breathable, creating a very comfortable and impressive lab coat. If you're in the market for this style coat, you won't regretting buying it here.
Mike D.
Fremont, CA
Oct 1, 2015
Frock Coat
Coat works very well with my period clothing.
Tony
Mi
Oct 1, 2015
Too small
They were too small. Seems like they were made for a child.
Tony
Mi
Oct 1, 2015
Too small
They were too small. Seems like they were made for a child.
Tony
Mi
Oct 1, 2015
Too small
They were too small. Seems like they were made for a child.
Charlie
Catonsville, MD
Oct 1, 2015
Western Holster - Cross Draw
A really good value for the money. It was just what I was looking for to use with my Pietta 1858 Remington New Army .44.
Charlie
Catonsville, MD
Oct 1, 2015
Western Holster
A really good value for the money. It was just what I was looking for to use with my Pietta 1858 Remington New Army .44.

Oct 1, 2015
Boots
For the money you can't find a higher quality boot out there.
D.J.Wheeler
independence, mo
Oct 1, 2015
western belt and holster
Very well made,fits my Blackhawk 5.5'' .45 colt well.shipping was very fast (2day), would not hesitate to order from this company again. Thank You for great products and customer service, D.J.
Cruiserbell
Cartersville, Ga
Oct 1, 2015
Cruiserbell
Excellent quality and beautiful
Joe Warren
Irvine, Ke
Oct 1, 2015
Western bow tie
I'm delighted with western bow tie. The item received was as advertised. I have worn the tie and received several compliments on the tie.
William Searcy
Albany, GA
Sep 30, 2015
I can see it.
This accessory did not impair my vision as much as I thought it would. It gave me a great look!

Ronks, PA
Sep 30, 2015
work vest
Rugged well-made vest!
Randy
Cottontown, Te
Sep 30, 2015
Scarf
Very nice
Randy
Cottontown, Te
Sep 30, 2015
Victorian top hat
Nice hat, but was a littler taller than I like, going to return it most likely for a gray top hat, that matches the black one I purchased from you guys
Boogie
Charleston, WV
Sep 30, 2015
Laredo Hat
Chase
Pe
Sep 30, 2015
great job
Steven
Pasadena, CA
Sep 30, 2015
A fine bargain
This will be a review of the appearance, as I have not yet had occasion to wear them. They look very nice, they are almost "museum" in appearance in profile. The overall vamp shape is good. They do have a toe box, but my old feet will approve, and forgive that. They have modern style sole and heel. That said, the price was very right, and they arrived well before the expected date. I bought them to bridge the time needed to accomplish the repairs that were well past doing on my Jefferson Booties. They will help spread the 19th cen duties and make both pairs last longer. The 4 star review in no way reflects poorly on any part of the experience or service in this transaction. In reality the rating should be in the 4.75 range. They are just not wholly historic,nor did I expect that. but they will serve me admirably none the less.
Drake Vest - Red
SKU: 002053
Ronald McCain
Semora, NC
Sep 30, 2015
Drake Vest
I ordered the vest and received it on time and was very pleased with the order. Actually I ordered it from this website and it was just like the picture. The only thing that I have against it that I ordered a large where it fits tight. I think I could have purchased a XL instead. I would like to say to anyone that please know your correct size and if possible order a size up. But after all it accented my suit very well. I thank you Historical Emporium for helping me out.
Denise
Phila, PA
Sep 30, 2015
Wool vintage coat
This coat is fabulous, the wool is tops and the design WOW!!!!! The fit is perpect also, I will be ordering more products for sure.

Sep 29, 2015
Red Frock coat
I went by the past recommendations for the Veronica Frock Coat to order one size up from your usual size and it was the right way to go. The coat is fitted on top, so the extra room works out great! There is plenty of "skirt" on this coat and it could safely be worn as a dress as the buttons do come down far enough to not show too much leg. Very well made, really like the pockets on either side.
Paul
Toronto, On, CA
Sep 29, 2015
4 1/2 stars?
I like this waistcoat quite a lot; it's become a staple in my wardrobe. It is sturdy, attractive, and comfortable. I was expecting the material to match the "black cotton canvas trousers" that I bought earlier, hoping to wear them together as an ensemble, but it is different in colour and texture, so that is a little bit of a miss. Also, I have a 38-inch chest, but after consulting with the staff there at the emporium who helpfully measured the actual garment for me, I ordered the small, listed as fitting "up to" a 36-inch chest, and it is plenty big enough... it could actually be tighter, so the fit is generous for the listed size in my opinion. I like it enough that I expect to buy the same vest in other colours in the near future.
Vigilante Pants
SKU: 000384
Loren W Mitchell
Hilo, Ha
Sep 29, 2015
Vigilante Man
How can anyone not like this pant, at least anyone who does not appreciate the turn of the century fashion. Perfectly fit my WWI suspenders. Strong yet supple material, all cloth, no polyester etc. Love the high waist, but may take a little getting used to for the novice. I wear them to teach college writing class, and students think I am dressed in the latest fashion. Imagine that! Really no need to comment on the quality of the construction or material and sturdiness. They are titled "Vigilante," after all. I used to pay $60Us or less for Dockers, but no more. Why not make a statement that most will not pick up on. Pockets, also. I will wear this pant tomorrow to teach ENG100 at University of Hawaii's Hawaii Community College (that is the official title), with the suspenders and a white German field shirt. Beautiful. So happy to have found a seller that cares about quality, precision, and old school accuracy. Aloha, Loren
Loren W Mitchell
Hilo, Ha
Sep 29, 2015
The Real Deal!
Perfect and excellent in every way: detail, construction, material, buttons, length, waist. Not a costume. A real pant. Hey, made of canvas, so what do you expect, yet they do not look like a wrangler's canvas pant. Can pass as a dress pant, which I wear them as. Hardcore stuff. Best I have ever come across. Only I have never come come across a pant like this, which is stating a lot. Quality. They will last for years, I am sure. Aloha, Loren
Loren
Hilo, Ha
Sep 29, 2015
Five Stars!
These are the low waist models, somewhat lightweight, which means cool, and that is important if you live in the tropic, as I do. Entirely comfortable. Lengthen the suspenders since the waist is not high. A good modern yet throwback look. Aloha, Loren
William J
Sep 28, 2015
White stripes brighter than I expected
White stripes brighter than I expexcted. Maybe I was expecting a charcoal stripe but it is bright white. Legs very long but meant to be hemmed.

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