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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-10-25

Anonymous Customer
TX, United States
2015-10-25
Lady said Trousers ran small. I wear a 36 waist so I ordered a 38 waist. were too tight so I had to sent back, and use a dress slack I already had. Everytkshing else fit real good. I will use your company again, Than
calikid
CA, United States
2015-10-24
fast service and great product.
Jeffrey
IN, United States
2015-10-24
Once again, I am very pleased with my purchase. I have found and purchased many items from gentlemansemporium.com and have always been very satisfied with the price, sizing, and quality of all items that I have purchased!!!
Laura
WA, United States
2015-10-23
The items were ordered Thursday evening and received the following Monday. That is fast service!
stockdoc.sf
CA, United States
2015-10-23
Maybe the same organization, but I dealt with western Emporium....styles and selection, easy access.....not many other places to go, so this org. deserves applause!!. If you need help, the contact at San Jose office is polite, competent and a real pro...his name is Noel....so the ONLY DRAWBACK is having to guess on precise sizing, and if ordering leather, just not being sure of the coloring and grain and feel, etc....so I'm a bit hesitant to make another purchase, having to special order and drive 55 miles to touch and try on again.....if you're a bit more of a risk-taker, then this on-line shopping with this org. is probably one of the BEST ways to end up with a quality garment!
Robert
NJ, United States
2015-10-23
Just starting out with exposure to Victorian era clothing. I received splendid assistance with descriptions, of fabric, cut, and what to expect with fit of the clothing. I was also educated with what accessories paired with, accented or "worked" to achieve a desired formal dress appearance within a small mining community.
SSG Bill F
FL, United States
2015-10-23
Overall excellent!
Jerry
MN, United States
2015-10-23
I needed a coat for my role as a Conductor on a tourist railroad. This Sack Coat is just what I was looking for. It fits in perfectly on a railroad that features some vintage equipment, including a coach that was built in 1917. The coat looks totally appropriate for anyone in need of attire that was worn anywhere from roughly 1880-1950. It is well made, and the size I ordered fits perfectly. I could not be happier, and it arrived promptly, as scheduled. Thank you for providing me a terrific product.
Daniella B
AB, Canada
2015-10-23
My experience buying from the historical emporium/gentlemans emporium was great! When my fiancé discovered the shirt we ordered for a Halloween costume was a bit too small, their customer service team was very helpful in helping me find the right size for him and even went as far as going and measuring the shoulder width for the larger shirts to make sure they would work! We got him a bigger shirt and it fit like a charm! Can't wait to see how our Victorian Style Vampire outfits turn out next weekend! :)
Dee
MO, United States
2015-10-23
The service was excellent, delivery was fast, and quality of items very nice. Will order in the near future, as my husband wears these items for his driving job.
Olice
IL, United States
2015-10-23
YOU GUY HAVE GREAT QUALITY.. WAS VERY SUPERSIZED TO SEE SUCH QUALITY AT THAT PRICE.
Anonymous Customer
LA, United States
2015-10-23
Prompt delivery, quality products.
Paul L
Wiltshire, United Kingdom
2015-10-23
I live in the UK and I found the site, the staff and overall shopping experience good. I have already ordered other items and have recommended the site to other reenactors.
FinsII
OH, United States
2015-10-22
Bought jacket, vest and tie for my son's western wedding. Everything was perfect.
Teresa
2015-10-22
The overall shopping experience was great. The selection of items was phenomenal. I received the ordered item quickly. My husband loved the tie. Excellent quality.
Hal
AZ, United States
2015-10-22
Timely service. Excellent products. Couldn't find a better source for all one's subject wishes, including victorian clothing which we ordered in 2012 as attire for our same-gender wedding on Long Island, NY.
JR
CO, United States
2015-10-22
I was a little apprehensive buying stuff off the web especially niche-type products. However, I was VERY pleasantly surprised by the quality of the products and the speed with which they shipped.
Patricia F
MD, United States
2015-10-22
I contacted customer service I reference to my purchases because I needed them by a certain date and one item was special order. They very quickly and accurately made sure I received both my items before the date they were needed. They even went out of their way to call me when they shipped it.
Marsha
GA, United States
2015-10-22
I needed this item very quickly and was delighted that it arrived in an amazingly quick time. The quality is impeccable, down to every detail. The sizing is very generous, so I could have used a size smaller than I thought, however the drawstring waist made adjustment easy. It is a beautiful addition to my costume and makes the skirt fall so much nicer.
Steve F
FL, United States
2015-10-22
The whole process was easy to order and shipping came on time as advertised. The items themselves were of great quality and are a very classy addition to my wardrobe.
Sam
MI, United States
2015-10-22
The quickness of the delivery was beyond my expectations! The tie I ordered was exactly what I needed. It compleated my outfit perfectly. Thank you.
Charles B
TX, United States
2015-10-22
Item shipped very quickly. Seems to be very good quality. Overall good experience.
Brandon H
GA, United States
2015-10-22
My first experience shopping at western Emporium was great. I like that they recommend full outfits but also allows you to purchase the pieces individually as well. I had a few questions before I ordered and the lady I spoke to on the phone was polite and knew exactly what she was talking about. All of my items shipped with blazing speed and arrived exactly as described/pictured. I would definitely purchase again...thanks to these guys my halloween costume is going to be a smashing success.
a kiwi cowboy
Wairarapa, New Zealand
2015-10-22
Efficient service, excellent quality goods and value for money - first stop for all similar goods
Erick
NY, United States
2015-10-22
I order something from the Emporium sites at least twice a year. I've never received a bad product, a late shipment, or the wrong item. I recommend the site to everyone I know who costumes, and probably too many strangers at conventions and parties besides. What else is there to say? They know what they're doing.
hbrown
TX, United States
2015-10-22
I purchased a coat but didn't think the color was appropriate for my costume. Their customer service recommended buying the replacement and returning the original rather than doing an exchange as it may take longer than I wanted it to. My replacement arrived quickly. The return process was smooth and my refund was provided promptly. Overall this was a great experience.
Anonymous Customer
2015-10-22
good shirt. seems perfect for my al swearengen Halloween costume. fit was good. like other reviewers, it is big, almost like a night shirt, very long sleeves.
Linda
OK, United States
2015-10-21
Ordering was easy and I received everything very quickly! It will be my first stop costume shopping from now on! The Dress, shoes, hat, everything was of great quailty. After, I received the order I was surprised at the quality. I would have expected to pay more for something made this well. The shoes are even comfortable to wear for a long period of time.
Clark J. R
FL, United States
2015-10-21
I am very pleased. Prompt delivery of product. Well packaged. Hat seems to be of high quality. A little large, however a little paper placed inside brim band solved. Plan to purchase an entire outfit in near future.
tim n
2015-10-21
Too much customer service. I want customer care on my needs not yours. If I have a problem I will contact you, vise versa is annoying and the fact I cannot unchecked the box below is disturbing.
Annie
2015-10-21
I had to exchange two items because of sizing issues, too big in one case, too small in the other, when putting together an 1870s dressy victorian ensemble for my husband. The end result was a fast turnaround, timely notifications of returns to the company, fast replacement of items needed in the right sizes and very helpful assistance from the person with whom I spoke. I'm just so pleased with Historical Emporium.
JACK
NY, United States
2015-10-21
GREAT FIT AND QUALITY. VERRY HAPPY WITH PURCHASE.
Jackie
MB, Canada
2015-10-21
Good variety of reasonably priced accessories - especially hats and shoes. Excellent customer service over the phone. Items arrive in as quickly as I need them.
bill
OH, United States
2015-10-19
great company. will worth buying from. great product. great price. you cant beat western emporium.
James S
2015-10-19
Very helpful staff during the ordering process. Very impressed.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-10-25

Billyum
Easton, PA
Oct 24, 2015
the best
thank you so much.... everything is such high quality.... i recommend this site for all costume play and just plane old amazing formal ware ..... stand out out your next party .... and this particular item is very well made with high quality fabric and fits amazing ..... thank you for all your amazing stuff
Jeffrey
IN
Oct 24, 2015
Ivy Cap-Brown Wool Treed
Very impressed with the quality and price of this cap. Really looks great when driving around in my Model A car.
Rob MacLennan
Brampton, On, CA
Oct 24, 2015
Comfortable, but weak
I've held off on writing this review for some time, as I hadn't had sufficient experience with them to give a proper accounting. Unfortunately this is the one bad review that I must give, for anything purchased from this store. On putting them on for my third wearing them (once to test the fit and once out to an event) the leather around an eyelet tore and the eyelet popped out. The leather is simply too thin, to take the strain of lacing them up to anything vaguely approaching tight, as there are strain marks on several others as well. It's truly a pity as they are very comfortable and otherwise wearable.
Tommy Two Toes
Oct 24, 2015
Another GREAT product.
I wanted to wait until I had used the belt before I said anything, to make sure the loops didn't loosen, or the buckle broke, or the tongue tear out. None of the above!!! The belt matches the holster perfect and is sturdy enough to take anything I have thrown at it, from scaling the rockies after trophy trout to wrestling hogs in the pouring rain in texas. Awesome product!!
Tommy Two Toes
Oct 24, 2015
Great bargine.
Way better then I had anticipated! Uniform color throughout, no dye transfer, and the fit was perfect. (I carry a Ruger Blackhawk in .45 colt with a 7 and 1/2 inch barrel.) A very well made, rugged piece at a great price.
Donna
Palm Bay, Fl
Oct 24, 2015
Coat
I love how this fit perfectly on my 14 year old son. If he were an adult I would caution that the coat runs slim and small. Otherwise the quality is great!
Mark Bridge
Park Rapids, MN
Oct 24, 2015
Great shirt
I needed a new white shirt with a collar for my show costume and the Victorian shirt with the high stand collar works perfectly. The shirt in combination with my new ascot look great.
Mark Bridge
Park Rapids, MN
Oct 24, 2015
Great looking
I couldn't be happier. I needed that little extra something to really set off my show costume and the gold ascot really did the trick.
Megan
Palmer, Ma
Oct 24, 2015
love it
Skirt arrived quickly and the fit is great. I bought for Halloween party but will be wearing alot more often !! So cute so many ways to wear it ! Always happy with my purchases here !
JanB
Modesto, CA
Oct 23, 2015
Lovely
Authentic, charming and comfortable. Cutest "under drawers" ever. The detailing is superb and the quality is first rate.
stockdoc.sf
san francisco, ca
Oct 23, 2015
SIZE MATTERS
The COLOR and FIT are extraordinary. After looking carefully over the website, and THINKING about material and color, inquiring about actual measures thru customer service, I ended up with a TREASURE! The issue of FIT, of course, depends upon how you're built, but i would say THIS vest requires a trim middle, "military" fit, at least if you ever want to button it. If not, wearing it open, it "hangs" well....or if you have a belly, I guess you might order up a size or so.....there is a clasp and belt in the back to cinch it in a little, but it's a bit rinky-dink, perhaps that was the style "back then". The COLOR is either camel or light BROWN-GOLD, and goes with just about anything, partcularly black or blues, including jeans, also greens and browns (probably darker), khakis probably not as well......the material is canvas, hard-finish, so this is an every-day thing, if you want....not a fancy. Supposed to be washable....seems like cold wash with light heat ought to be tolerable, though I haven't yet done it. Overall, sharp....gets comments, fun to wear....they could sell it a bit cheaper, but they make the market and so they deserve what they need to do biz....a discount for FUTURE purchases ($10)would be a winner for EVERYBODY!!
Anna
San Jose, CA
Oct 23, 2015
EASY PEASY STEAMPUNK
I bought this dress for a steampunk party! Easiest costume ever! It looked GREAT paired with a hat and some high-heeled boots. You can't go wrong with this dress - it's a great easy costume you can mix and match to make a few great looks. Plus, the bodice is VERY forgiving. I sized up one size just for luck, and I am never worried about what I eat (or ate!) when I wear this dress. Love it!
Anna
San Jose, CA
Oct 23, 2015
1-2-3 Punk
These gloves make punk easy as 1-2-3! I love these gloves - they fit just right, and wash in the laundry. I use them at the office to fight off the chill.
Anna
San Jose, CA
Oct 23, 2015
Delightful!
I just love this jacket! I bought it for a costume, and now I wear it ALL the time! It's just the right touch of fun and elegant for a Friday night. I bought this jacket one size up and it fits perfectly!
Anna
San Jose, CA
Oct 23, 2015
Va Va Voom
This is the only Steampunk skirt you need! Don't let the prim and proper ladies have all the fun! I chose to size up 1 size because the skirt is so form-fitting.
SHANACHIE
TWIN CITIES, MN
Oct 23, 2015
GENERALLY NICE
I like this helmet a lot. I would have given it 5 stars, but again, as I am finding when decorative/incidental leather work is involved with HE products, corners are cut. Leather quality and hardware (buckle, snap, etc.) could be, I'd be willing to bet, improved significantly for another $15. And I'd be glad to pay that, especially since the starting price is so reasonable. The adjusting hardware on the chin strap can be easily bent with two fingers, so I'm guessing it is meant to be ornamental and not utilitarian. Inside the crown the brown leather straps forming the web for fitting the wearer's head are linked together in the center with a fraying piece of white string--at first glance I thought it was an attachment for a price tag. As mere costume for stage or party, this is fine, and I have no complaints. But HE's clothing is of a higher caliber, one that makes it actually wearable, and that is what makes me a customer. I just wish a bit more of that ethic were applied to the accessories.
SHANACHIE
TWIM CITIES, MN
Oct 23, 2015
VERY NICE
Yes, this hat is almost $80, but it is worth every penny of that. It looks and feels like a real hat, and it is a pleasure to wear. I have another similar hat that I paid significantly less for, but it has no substance or form, and the brim will take whatever shape it rests upon. I am glad HE does not, generally, cut corners on apparel.
SHANACHIE
TWIM CITIES, MN
Oct 23, 2015
PROPAGE
Most definitely a prop. This should not be surprising considering the price. You CAN see through it by adjusting its length, though it's not really worth the effort, and I'm not at all certain it is 12x power as stated. But I did not buy it to find Blackbeard. I DO wish, however, that the leather case and strap were given a bit more consideration. The leather is thin and really quite cheap-looking. I'd gladly pay another $10-$15 for better leather and a bit more attention to detail. (If you dye the back and sides of the strap to match the black of the front, it improves the look, but replacing the strap is the better option, I think.) This is a classic example of "you get what you pay for." And because of that, it would be unreasonable of me to complain. It is what it is.
Jerry
Duluth, MN
Oct 23, 2015
Perfect!
I purchased this product to wear while I work as a Conductor on a tourist railroad. It was important to me to find a coat that would reflect the 1880-1950 period in rail travel, since the railroad features some vintage equipment, including a coach that was built in 1917. I look completely at home on it. The coat fits perfectly, and is very well constructed and tailored. I could not have done better if I'd had a tailor fit me. I am completely satisfied with this coat, and could not be happier.
SHANACHIE
TWIN CITIES, MN
Oct 23, 2015
PRETTY GOOD
Seems well made, and sturdy enough for a modest sized adult. The tip is certainly orthopedic--a bear to get off in one piece--and I think most HE customers will want to remove it for a less clunky and more traditional look. I wish mine were darker, as it is depicted on the site, but I'm guessing consistent hue is difficult to achieve with bamboo.
Alex
Rochester, MN
Oct 23, 2015
Awesome.
I'm a big guy, and so I was worried that the sizing on this would not work out for me. However, it's VERY roomy, and I can even wear vest, shirt, and frock coat underneath. It looks great. And best of all, it has the heavy feel of old clothing. (I don't mean it looks old, it's brand new, but it's got a certain stiffness and heft that I associate with old clothes of this era that I've found in attics. In other words, it feels like a brand new antique- if that makes sense. I'm looking forward to wearing it every chance I get, and only wish it was still socially acceptable to wear a cloak like this every day. I would definitely recommend.
Daniella B
Peace River, AB, CA
Oct 23, 2015
Beautiful shirt!
We originally ordered this shirt in a L size and it wasn't quite wide enough across from shoulder to shoulder for my 6'3 180 Lbs fiancé. We measured him again and the 2XL fit perfectly and he was able to do the collar up this time. The return was easy though and the item was received well before the expected time when we ordered it again. Very happy with customer service as they helped us out a lot. I would just make sure to really get a good shoulder to shoulder measurement before ordering to make sure you get the right size so you can do the collar up. :)
Daniella B
Peace River, AB, CA
Oct 23, 2015
Fits like a dream!
This Medium vest we received from the Historical Emporium fit like a glove on my 6'3 180Lbs fiancé. It came quickly and you can tell is made very well and with such a nice material! We will definitely be using this site again if we ever need more Victorian period clothing!
Dee
Robertsville, MO
Oct 23, 2015
Beautiful vest
Beautiful vest, will make a nice holiday addition to my husbands driving wardrobe. Fabric was beautiful and sized appropriately. I appreciate the selection of vests in the Tall sizes.
Grace
Akron, Oh
Oct 23, 2015
Lovely skirt
Love this skirt. I bought it to wear to a masquerade ball paired with a corset top. It looks fantastic. It does run a bit long, but that was easily solved by hemming the bottom. It hugs my curves, but I can still move well in it. The fit was very true to the sizing chart.
Mike
Sallisaw, Ok
Oct 23, 2015
Great
Great hat nice quality fits well couldn't be happier with My purchase
Dapper Mr. C.
Jeffersonville, In
Oct 23, 2015
Tall Derby
I bought this hat on an impulse for my husband for a Oct 31 Steam punk themed wedding. He is one of the groomsmen and was required to have / wear a hat. The price was excellent with absolutely incredible workmanship! My husband came from money and he was totally impressed. He also has a huge head and normally cannot buy a hat to fit. The measurements given were dead on. I would buy any hat again from these guys.
Southern belle Jo
Jeffersonville, In
Oct 23, 2015
fingerless lace gloves
First off this product was awesome! With fat lady fingers, these gloves fit and were stretchable. Bought 3 for a wedding for myself and my two sisters. (The Oct 31-st wedding is Steam Punk themed.) All were pleased with these gloves. They were pretty and delicate with a ruffled edge. Everything with this purchase came quickly on standard post.
Mandy
Citrus Heights, Ca
Oct 23, 2015
Cahill
Love it! Exactly what I wanted and thought it would be...
Rick B.
Vancouver, Wa
Oct 22, 2015
Excellent service + fit
Wonderful Victorian era waistcoat. I will use it for CosPlay, as part of my recreation of The War Doctor's costume, from Doctor Who.
Pete
Vancouver
Oct 22, 2015
Vest
Great looking vest...excellent quality!
raymond marshall
dartmouth, ns, CA
Oct 22, 2015
Deluxe Safari Bush Jacket
nice jacket, had to have all the buttons resewed
Hal
Tucson, AZ
Oct 22, 2015
Came Gold Tone.
Was looking for a cane which had class of quality and elegance of appearance. Found it. Five Stars.

Oct 22, 2015
Very classy
This vest is made with workmanship and care, a very classy piece to my wardrobe. The sizing was perfect

Oct 22, 2015
beautiful and elegant
This bow tie is made of great fabric and gives a very fashionable flare to my attire..
Megan
Harker Heights, TX
Oct 22, 2015
Perfection!
This is a totally rad addition to any wardrobe. This isn't just for dress up or events... but can be worn a variety of ways to class up any outfit. I'm so excited to wear this. It fits perfectly to the measurements you listed, and it is definitely made well. Big props to Historical Emporium for offering such a cool item.
David Hernandez
Austin, te
Oct 22, 2015
Deluxe Western Bowtie
Excellent product as I have come to expect from you guys. Amazing quality. More than costume items to me, but style.
Erick
Ne
Oct 22, 2015
Worth it
Spend. This thing is beautiful. It runs a tiny bit big though, so keep that in mind in your sizing.
Di Abolique
Vancouver, Wa
Oct 22, 2015
Worth the wait
I waited two years to buy this coat and when I slipped in on for the first time I was immediately in awe over the feel of the fabric as it draped around my body. The quality of this coat has no equal. I still need to take the coat to a tailor to make the coat form fitting but this coat demands attention as is.
Karen Merchain
Lacey
Oct 22, 2015
So happy!
I love my jacket and it fits perfectly. The sizes given were confusing but just simply go by your measurements and you won't be disappointed. I love the detail of this jacket. I'll be wearing it with a blood red gown to a murder mystery masquerade dinner this Saturday and am so excited! I look forward to building my new wardrobe piece by piece! Thanks so much; I'll be back...again and again!
Milton Russell
Buffalo, Ne
Oct 21, 2015
Edwardian club collar shirt
haven't worn it as yet, purchased for my 80th birthday celebration in a few weeks. have been looking for that club collar for some time. didn't like the buttons.
Milton Russell
Buffalo, Ne
Oct 21, 2015
Satin Puff Tie
so far it looks great, I haven't worn it, purchased for my 80th birthday celebration. wanted to look different and not like the others. (smiles)
Dragon Vest
SKU: 000380
Mike Chiappetta
Oakland, Ca
Oct 21, 2015
Dragon Vest
beautiful vest, good quality!!
Annie
Walla Walla, WA
Oct 21, 2015
Oh, that cutaway
My 6-foot 3-inch tall husband Dan is the epitome of the Victorian gentleman in this beautifully made black cutaway coat. He has a silver collared vest, black trousers, suspenders, white shirt and royal blue puff tie from Historial Emporium to complete his ensemble for our date to the Kirkman House Museum Victorian Ball on Oct. 24. Just so pleased with the details in all the clothing and tips on how to wear some of the items.
JACK
SPRING VALLEY, NY
Oct 21, 2015
Auburn Western Gun Belt & Holster
GREAT FIT. VERY NICE LOOKING. GREAT PRICE.
Fred
Cincinnati, Oh
Oct 21, 2015
Homburg fits but
Hat looks great and physically will fit on my head but the racetrack shape is so stiff it will not seem to ever conform to my head shape and be comfortable leaving it pressing tight on t he forehead and back with gaps on the side.
Eleanor Koopet
Oak Park, Ca
Oct 19, 2015
Lacey Blouse
Lovely blouse, but too small, have to return it.
Vanessa
Garden Grove, Ca
Oct 19, 2015
Great Product!
Very well made and authentic! True to size!
Lincoln
Bellingham, Wa
Oct 19, 2015
Terrific trousers!
I'm a little surprised I didn't buy these earlier. They're very nice on all counts. The pattern and color look sharp; bolder and more eye-catching than solids, but not so much that they're garish. The material is lightweight and comfortable. And they just look dang good. Frankly, I'm starting to think the matching vest is calling my name to go with these pants. In short: These are a good pick!
Lincoln
Bellingham, Wa
Oct 19, 2015
Love it!
This shirt is a sharp one, and it looks good with anything I wear it with. However, as other reviewers have noted, the stripes are darker and bolder in person than they are depicted on the site. That isn't a problem that warrants sending it back with a stern letter (because it's a great shirt), but it would be nice to have photos depicting such products in natural light to see an accurate picture. No matter, though; I like it lots, and have my eye on the tan stripe one next...

Oct 19, 2015
Top hat

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