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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-11-01

Oscar Wilkinson
TX, United States
2015-11-01
Love the Compliments I'm given,great for the moral. Thanks for a great derby!
Terry
FL, United States
2015-11-01
I was pleased with the speed & efficiency with which my order was filled. I expected the items in about a week & they arrived in three days.
David
2015-10-30
have more designs of arm sleeves...
Lindz
2015-10-30
Speedy shipping, great products, wonderful customer service!
Granny T
NY, United States
2015-10-30
I am an older country woman with older country ways. Your blouses are very well made and the material is of good, serviceable fabric that wears well. I love what you offer and how easy ordering is, along with the speed of the receipt of the order. Good, old fashioned service done in the new fangeled way! Granny Tess Norsky.
Wendy Hartline
2015-10-30
This was my first time using your site. It was recommended to me by a friend. I love all your products. Amazing things. I was very impressed by the tracking process. I received my package very quickly. You have a customer for life.
Janet A
NJ, United States
2015-10-30
Amazing quality! Customer service other companies would envy....
Costume L
OH, United States
2015-10-30
We were doing a play that needed matching Victorian blouses that were medium to 3x. It was a blessing when I found this site and the delivery date was fantastic. They came even before they estimated which when you are working on a short deadline is essential for me as a costumer. They are generous in size and made of very nice fabric. I would use this link again now that I have found it.
Madeleine
IL, United States
2015-10-30
I, of course, needed my things exactly on the earliest date that the site said they would arrive, so I called to see if they would come in time. The man I spoke to made sure that they would get out in the mail that day, and the things coming from another site got out the next day. I got both boxes in time - and everyone loved them! They were a dream to work with.
Clair1
2015-10-30
This was our first experience in this site and it was great. The product is a good fit and good quality! We would shop here again,
Kay J
Canterbury, New Zealand
2015-10-30
I really enjoy browsing your site, so much to choose from. The skirt fits perfectly and is a very flattering style, a good length for a tall lady and so feminine. The hat is just lovely, better than it looks in the photo. The parcel arrived well packaged damage free and promptly. I was surprised how quickly I received my parcel which justified the price of postage. I will order again but have to be aware of the exchange rates, as this can make a huge difference to the price.
Didymus H
TX, United States
2015-10-30
I ordered a frock coat based upon the size of a totally different coat I had in my possession (not from western Emporium). Unfortunately, when I received the coat that I ordered it was too large. HOWEVER, upon contacting Western Emporium they understood my dilemma and, upon immediately returning the frock coat received, arrangements were made for a replacement in the next smaller size. I was despondent because I was hoping I would be able to have the coat to wear on Halloween knowing that the replacement could take up to three weeks. HOWEVER, once again, Western Emporium surprised me and the replacement coat was received in less than two weeks and well in time for Halloween. The only way such sufficiency could have occurred was if their employees were concerned about my concerns and they were as proficient as necessary. I was completely amazed at their expediency and their cordial manner. They showed professionalism in their business efforts and "beyond-the-call-of-duty" courtesy in their "customer first" attitude. Well done, Western Emporium; well done!!
Darksbryde
MS, United States
2015-10-29
Friendly, courteous staff. Selected what I thought was going to be the perfect shirt for my Halloween party. upon receiving it, noticed it did not fit. I was devastated and prepared to make arrangements for a refund. When I called to get the final details, I learned there was a larger size in stock. That size wasn't listed on the website, Whew! I was glad I called! Quick shipping too. I will definitely be back...You guys rock!
JJ
MO, United States
2015-10-29
The price was up there, but the quality of the clothes was a very pleasant surprise. Delivery time was exactly as promised. Site navigation could use some streamlining, it's a little awkward. Ordered over the phone. Sales professional was very helpful with spot-on sizing recommendations.
Dave in U
2015-10-29
Great selection, good prices and fast shipping.
Ron
CA, United States
2015-10-29
Great prices,fast shipping and quality product Thank You Ron Stillwell
Clancy
IA, United States
2015-10-29
Quality products, especially the shirt.
Old M
FL, United States
2015-10-29
They were courteous in answering my questions.
Debbie
CA, United States
2015-10-29
As theatre costumers, we couldn't do our job without Historical Emporium!
R E Hafner
CO, United States
2015-10-29
Great product, good price.
Steve A
GA, United States
2015-10-29
After ordering, I realized I made a mistake. A quick email and their customer service fixed the problem and still delivered on time. Everything was top quality when it arrived. I've made another since then and it's been great too.
Web J
MS, United States
2015-10-29
Over all I am very pleased with my shopping experience. All items I purchased were of high quality and useing to size chart all fit to a T.5 stars
Anonymous Customer
FL, United States
2015-10-29
I have to say we love the vests. The customer service when I called in was not the greatest. I will definitely look at this site for future needs. I love it. I have said already the service person I got was not the greatest. I say this because I work for Geico and customer service is everything. I love what we got for our wedding and will recommend and search the site again for future events needing something
Christine
AL, United States
2015-10-29
I love it had to buy one for my daughter. Great service Thank You Christine Robertson
Robert
NY, United States
2015-10-29
An overall great experience. I had a big party to go to and (of course) ordered late. Everything came when I was told and every piece (hat, shirt, pants) was good quality and well made.
Cnixon
TX, United States
2015-10-29
Ordering was easy and it arrived on time and as expected!! Love my purchases!
Barbara
WA, United States
2015-10-29
I have been thrilled with every purchase!
Mrs. W
IL, United States
2015-10-29
I found out very late that I needed a costume for a play for the historical society and couldn't imagine where I would find what I needed but I typed in "victorian Medium Costume" and everything that I needed was pictured immediately. The prices were excellent and they arrived within 3 days after ordering which helped alot since they needed to be altered slightly. One of the other members of the cast also needed something in a hurry so I recommended the site to her and she was equally as amazed and satisfied by the quality and efficiency that her order was handled. Thank you so much.
Invisible Man Costume D
2015-10-29
We were doing the play, "The Invisible Man", ironically, over the years the iconic lab coat had disappeared, we didn't discover this until it was getting to be too late. Gentleman's Historic Steampunk Emporium helped us make curtain with great satisfaction. I have used them before for personal items an items for my shows. They are an outstanding company. I recommend them to the inth degree. Tony Nominated 2015 - Keaton Treece - DV8 Entertainment
Brian Petraska
CA, United States
2015-10-26
Love, love, love the shirts and vest. Just what I was looking for and fantastic quality. Will definitely shop with you again.
Rusty
NY, United States
2015-10-26
great clothing, well made, fair prices and prompt service
Matt
CA, United States
2015-10-26
One of the items I ordered was shipped incorrectly. That was fixed quick. Another item had a horrible smell I was told to return it so they could inspect it. I did not have time so I had it cleaned three times to get the stench out.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-11-01

Jay jay bren
Millersville, Pe
Oct 31, 2015
Absolutely amazing
Being that this is an online store I would have never thought that this is an online store the quality would be so perfect but when I received my gauntlets they fit perfectly I've never found such amazing service or merchandise I plan on continuing purchasing from this site until my costume is complete and then keep collecting.
Ladies Mob Hat
SKU: 001840
Phyllis
Pittsburgh, Pa
Oct 31, 2015
Ladies Mob Hat
I purchased this cap to wear while working in a public kitchen. I hate the hairnets, baseball caps and OR scrub hats everyone else wears so I got this cap. I have had more compliments on my cap and would order again from this site.
Blue
Panama City Beach, Fl
Oct 30, 2015
great hat
I just love this hat I guess I a m ahead of the fashion they say hats are coming back in. The is my second bowler , but this one is much better than the last one better price and better quality. I like that it's made with organic cotton and is water proof my last s t one cost more and is not nearly as nice. I'm not a steam punk I'm 64 and wanted a cool hat to cover my bald head I have noticed that a lot of bowlers have been on tv lately,so I just thought why not. Very nice hat great price thanks so much.
Brian May
Palatine, Il
Oct 30, 2015
Perfect Sidekick
My 17 year old .380 stage pistol fit right in. Nice job on tanning the leather. Everything fits.
Brian May
Palatine, il
Oct 30, 2015
got you covered
Nice, simple vest. Sturdy. Quality workmanship.
Brian May
Palatine, Il
Oct 30, 2015
shirt works
Nice quality on this shirt. Excellent work.
Sue Greenfield
Hagerstown, MD
Oct 30, 2015
Handsome Shirt!
My husband was very pleased with the contrasting white band collar and with the buttons exposed. Popular many years ago, this style is very hard to find now. At size 2XL, this shirt fit him perfectly. Please make more!
Moe
Boston, MA
Oct 30, 2015
ok shirt
Nice shirt, but should be better for what it costs.
Granny Tess
Cohocton, NY
Oct 30, 2015
So pretty and feminine
I am an older country woman with older country ways. Your blouses are very well made and the material is of good, serviceable fabric that wears well. I love what you offer and how easy ordering is, along with the speed of the receipt of the order. Good, old fashioned service done in the new fangeled way! Granny Tess Norsky.
judy
Burnet, TX
Oct 30, 2015
4 bone hoop
My order came quickly and very pleased with the quality of material and structure of the hoop. Works well with my heavy Victorian skirt.
Sherry O
Calgary , Al, CA
Oct 30, 2015
Practically perfect in every way
Love this blouse! Fits so well, & I just can't say enough good things about it!
Deb
Minneapolis, MN
Oct 30, 2015
fast and perfect
This blouse arrived in two days and it's exactly what I wanted. It fit perfectly and I was able to wear it right away. Thank you for great service and a great product.
Mimi
San Francisco, Ca
Oct 30, 2015
Comfy History
This boot is exactly what I needed for my steampunk/Dickens Faire look. I'm a 9.5 and these are a size 10 but they fit just right with a medium weight sock. I wore them on a girls night out with skinny jeans and they were comfortable and eye catching. A good value.
Wayne
Ashburn, VA
Oct 30, 2015
Love the design, loathe the fabric..
I bought this for a typical casual Friday (pre-halloween) and while I absolutely love the design, the fabric choice leaves miles to be desired... Specifically, it's a MUCH lighter and almost see-through material than the photos or description lead you to believe. Though I had it completely ironed/pressed at 7 am, by 9:45 am with normal wear, it's completely and totally wrinkled and creased, looking like I slept in it. For a Mad Scientist, I guess that's in character, but it's not what I was hoping for That being said, if I wanted to recreate the look, I'd still buy another one. You just have to understand the maintenance involved and the fact that after a couple of hours, it looks like I slept in it...
Geoff Safron, Brainstormers! LLC
Royal Oak, Mi
Oct 30, 2015
For the money, the buttons should have been sewn on better.
The garment itself is made well, out of high-quality heavy weight material. So why were all the buttons put on with 2-3 loops of lightweight thread? We popped three buttons in the first performance. So, on top of an $82 acquisition cost (costume + s/h), I had to pay my costumer for two hours' labor to re-sew all the buttons...shouldn't have to do that.
Drew
Houston, TX
Oct 30, 2015
WORKED OUT GREAT!
I ordered a costume for a Victorian Halloween party from Historical Emporium. The downside - it was a bit pricey - the upside: TOTALLY WORTH IT!!! The clothes were well made - certainly in line with the pricing. The fit was great. I'm on the larger side of the spectrum and used their fitting chart. Everything fit well and I felt really comfortable. The pants were very long and had to be hemmed so give yourself time for that - but I would much rather they be too long than too short. Everything came on or before the expected date, was nicely packaged and it all worked out beautifully! I would highly recommend Historical Emporium to anyone considering investing in a very nice costume! I wish there were a way to post a picture. THANK YOU H.E.!
Mads
Chicago, Il
Oct 30, 2015
perfect!
This is another piece that can work with anything. Who knew I would have another place to wear this skirt after I got it for a 100th Anniversary party? I went to a 'Country' themed benefit and it was perfect! This will work for a ton of costumes - and I already wore it for real! AND it will work for all the girls in my family because it's one size fits all - and it did!
Mads
Chicago, Il
Oct 30, 2015
totally awesome
Not only were these shoes comfortable, they will work for so many costumes for me and my girls (well, mostly my girls now because my dress up days are few and far between. I wore them all night and they didn't hurt and they looked great. I thought they would be snug in the front when I put them on - but I didn't notice it at all that night. True to size.
Mads
Chicago, IL
Oct 30, 2015
great period piece
I loved the way this looked and felt - but I got a big size and it surprisingly fit pretty snugly. The front came down a bit low for me which was a little va-va-voom that I wasn't crazy about. I would have sewn it up if I had had more time. Overall - great look.
Mads
Chicago, Il
Oct 30, 2015
great look
My husband doesn't dress up - but we had to for a 100 Anniversary party. He looked really good in this vest - so much so that he wants to wear it again… I'm thinking Christmas!
Mads
Chicago, Il
Oct 30, 2015
great look
My husband isn't a dress up kind of a guy - but we had to for a hundred anniversary of our club. He looked awesome in this vest - he's wondering if he could wear it again!!
Didymus Houston
FORT WORTH, TX
Oct 30, 2015
CALLAHAN FROCK COAT
Upon receipt of the Callahan Frock Coat (gray), I immediately put it on for size. It fit perfectly. After taking it down to the local dry cleaners to get pressed (as well as a recently purchased vest), I modeled it for my Mother who stated, "That's impressive! You look really nice and it's a "nice look" for you." The coat is high quality and after a thorough inspection I couldn't find not even one thread that needed to be trimmed off (this is often the case around button holes, but their weren't any "extended threads"). Historical Emporium provides top quality clothing and various accessories which I am certain that anyone would be proud to wear.
No NamesPlease
Springfield , MO
Oct 29, 2015
Very Nice
Well made and has held up well. This is my second vest from this manufacturer and they hit a home run both times.
No NamesPlease
Springfield , MO
Oct 29, 2015
Wow
We were blown away by the quality and look of this dress. Unfortunately, so was another lady at the same party on the same night, LOL! Apparently it's pretty popular.
No NamesPlease
Springfield , MO
Oct 29, 2015
Needs work
Quality workmanship and materials, but poorly executed. The top is held up by a sweat pant style string that has to be tied. It's beautiful when worn, but a pain to put on and take off.
No NamesPlease
Springfield , MO
Oct 29, 2015
First Rate Quality
Beautifully made. We were very impressed.
Dave in Utah
Midvale
Oct 29, 2015
sharp vest
Fits perfect. Nice quality for the price.
Rdg.teacher
Independence, Mi
Oct 29, 2015
Speedy service and great quality
I purchased the riding skirt and love it. It is such great quality. The skirt does go up higher on the waist than I am use to but it is still comfortable.
MICHAEL JENKS
CARLSBAD, CA
Oct 29, 2015
Great hat
I was looking for an old school / cowboy hat style that I could throw in the back of my car or where I was going and not worry about it this is perfect! The fit is very accurate.
Ed Urz
Omaha, Ne
Oct 29, 2015
Garvey Shirt
This is a very well made shirt. And comfortable to wear. I'll being wearing it to my cowboy action shoots, when its cool outside or on gray days. I love that it has 2 pockets, so I can carry a couple extra shot gun shells in them, since most shot gun slides only hold 6. I think this company would sell more of these shirts if they would offer them, in some lighter colors ( tan - light blue - pale gray - etc. ). Because almost all cowboy action shootings done during the summer months, sunny hot and humid.
Anita
Ketchikan, AK
Oct 29, 2015
Pinstripe Blouse
Love the blouse. It's really classy. The size is accurate. I often have trouble finding clothing that fits my ro-bust size. Looks good and is well made. I will be buying more from this company.
Old M
Rockledge, FL
Oct 29, 2015
Victorian Coat
It took three tries to get the right size, no fault of HE. It is a handsome coat and fits fine.
Dr. Awkward
Juneau, AK
Oct 29, 2015
Iconic Attire for Going Mad In
I'm not mad; anyone would be a bit irate with the level of minions I have to put up with. It's so hard to get good minions these days. And evil? Excuse me, I'm chaotic neutral. But I do find the call to whip up a little potion, or do some light neuropsychobiological experimentation on said minions, and there’s nothing better to don than the Howie lab coat. It fits like a cryogenic glove (not included).
Carol
Tyler, TX
Oct 29, 2015
Stately, beautiful vest
The fabric and cut is high quality. The only problem is that the covered button are plastic and break easily. I did call customer service to report this problem; they will mail me two replacement ones. If the problem occurs again, I will have to find designer metal button to blend, as the company does not have extra fabric.
R E Hafner
Colorado Springs, Co
Oct 29, 2015
Duster
Excellent quality.
Jodie
Oct 29, 2015
Great item!
I ordered this for myself for a dr horrible costume. Since I am a 5'8 female this came to the floor. I had to make some alterations to make it work for my needs. The quality is great, decent fabric. Not thin and flimsy at all. I'd recommend this item to anyone looking for a lab coat to use for any reason!
Brian Petraska
Oakland, CA
Oct 29, 2015
Quality
What a fantastic vest. Quality down to the metal buttons. It was a big hit with the crowd I went out with. Definitely a 'must have'.

Oct 29, 2015
red vest
the quality is good. the product seems good. but it is too short. when I put it on, there are several inches of shirt exposed between the vest and my slacks. when wearing a white shirt this is awkward looking.
nana r
oshawa, on, CA
Oct 29, 2015
Montgomery Vest
I bought the Montgomery Vest as a gift to say thank you to a special friend. I wanted a special gift and this vest is beautiful. Thank you for the family atmosphere in your contact information with everyone's names on it which was sent with the vest.
Daniel
Oklahoma City, OK
Oct 29, 2015
Vest
Dang it, I can't find more than 5 stars on your pulldown menu or I would rate it higher. I love the vest and always get compliments when wearing it. I have been looking forever trying to find a vest of this quality at this price and I am so happy that I stumbled upon your website. Don't think that a vest of this style is just for reenactors as it looks and feel very up to date. Thanks HE
Cnixon
Te
Oct 29, 2015
Favorite Coat
This coat is much more beautiful in person than in the pictures. Absolutely love the look and the fit! With the lace detail in the back, I was able to adjust it to a perfect and flattering fit. Very well made product for the price! I bought it for a specific outfit and costume, but I will be wearing it a lot this winter.
KHernandez
Dacula, GA
Oct 29, 2015
I love fur my Capelet!
My item from Historial Emporium arrived promptly and the quality is lovely. Great price. I am now ready for Christmas!
Rayshaad Jackson
Missouri city, TE
Oct 29, 2015
Classic Canvas Trousers
Great pair of pant. Fitted perfectly and looks stylish. Would recommend them to everybody
Muslin Bonnet
SKU: 002348
Pamela
Middleburg, Pe
Oct 29, 2015
bonnet
The bonnet that I ordered fits perfectly, the color is perfect it matches my colonial dress. The arrival of my new bonnet was fast and I am really happy with my order. Pam
Violet
San Jose, Ca
Oct 29, 2015
Cute but painful
The blouse is beautiful. I'd say it runs a bit large. The problem is where the sleeve meets the bodice at the shoulders. The lining used to make it "puffy" is so uncomfortable and scratchy that you will need to wear a T-shirt underneath it to prevent a rash. This may be practical in Victorian London, but not so much in California.
Barbara
Tumwater, Wa
Oct 29, 2015
pretty petticoat!
This petticoat is prettier than the skirt I was planning to wear!
Barbara
Tumwater, Wa
Oct 29, 2015
Great Hat!
Great Hat! It's extremely well-made, and has a strong elastic band, so it won't fall off no matter how energetically I dance!
Alex
Fairfield , CT
Oct 29, 2015
Great waistcoat
This vest fits perfectly and makes my husband look great. Jeans, slacks- fantastic. Excellent quality.

SAN MATEO, Ca
Oct 29, 2015
Love the Skirt!
Well made! Good quality! Flares out perfectly! Bought it for my Dia de los Muertos costume. I wear a size 6 and the medium fit perfectly and I was able to walk comfortably! I slightly pulled up skirt to get in and out of car. My only call out is that I live in San Mateo (about 35 miles from company) and I felt shipping was expensive given how close I am. But I did get the package in about 2 business days.
Frances
Sierra Vista, Ar
Oct 29, 2015
Tulle Bustle Skirt - Black
I received the product in a timely manner. It was very wrinkled from the packaging during shipping. I was quite concerned about how to get the wrinkles out since it said not to iron it; It did say I could wash it in cold water. That didn't remove any of the wrinkles. I then tried steaming it with no success. Finally out of desperation, I resorted to ironing it on a nylon setting pressing in only one direction at a time, not going back and forth, and was able to get the wrinkles out. I look forward to wearing it this Halloween when I attend a costume event in Tombstone, AZ.
Scott Sworts
Denver, Co
Oct 29, 2015
An Excellent Coat
The coat was well made and fit very well. Very pleased with my purchase

Oct 29, 2015
Excellent!
BearR
Houston, TX
Oct 29, 2015
Shirts run very big
I bought a medium and ended up having to buy a small. These are baggy by design but the medium was about the same as an xl. Great quality shirt, very soft, super white, extremely comfortable.
Debbie
Oct 28, 2015
nice
blouse is beautiful. nice fabric. way,way, way too small!
Fish
Escondido, Ca
Oct 27, 2015
a very Cool coat
I'm very happy with the lab coat I got from your company. thank you so much!
Brian Petraska
Oakland, Ca
Oct 26, 2015
Gorgeous
Fantastic shirt and quality. I love it. A real show stopper. Will shop again with Historical Emporium.
Brian Petraska
Oakland, Ca
Oct 26, 2015
Fantastic!
Beyond what I was hoping for. Great quality and jaw dropping beautiful. People go crazy over this shirt when I wear it.

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