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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2015-11-15

chuck m
AZ, United States
I ordered a Rabbit watch on two different occasions for my wife and daughter. Very nice product!
Russ S
Love the products and the site. customer service is I receive is top notch. Love you folks!
Peary F
FL, United States
My experience with the company was perfect. Unfortunately, the jacket was too small. I sent it back to exchange for a larger size
PA, United States
The vest had an awful lining...turquoise!!...Stripes!! Yikes.... The shirt was nice but little too much for me. I returned both and got the commander vest....i love (but have to exchange for size larger)...and still waiting for the replacement shirt.
MN, United States
My primary use for your goods is to go with my '29 Model A ford and a '06 Steamboat. I am looking forward to you expanding your inventory to include '30s items. Keep up the good work and I will order more items as I need.
MI, United States
I don't know how to improve packaging but I wish there were more separation between hats to protect them from wear and tear during shipping. The Fez was oblong but everything else seems to be in reasonably good shape.
Extremely satisfied with my purchase have 3 frock coats and 6 vests they all fit perfectly
Robert S
SC, United States
I bought a Top Hat got it was to big had to send back for a smaller size looked it all over and feel it was great looking nicely made and great price can't wait to get it back, bought a coat to go with it people if you shop here you won't be sorry
AZ, United States
Historical Emporium is where I ordered from. My 1st order was for a velvet " coat". I would Not describe it at all like a coat. So, I had to return that, less shipping fees. Then I ordered the womans black jaquerd coat. I read there were some "issues" with the buttons, however I just think they need to be sewed more securely. I really like the coat! I have some lace up "granny boots" and depending on how I accessorize - the look can be "Downton Abbyish" Or, I can put some great pumps and be modern contemporary.
ON, Canada
It was a detachable collar The first one I chose was too large. This second one rated a full size smaller was actually the same size as the first. I won't be ordering another collar as the shipping charges were greater than the cost of the collar. Will I be ordering other items as the need arises and the shipping cost is NOT prohibitive - Yes!
Dan J
KY, United States
Service was very prompt. The tie and tac were very nice, and I received great praise for the appearance. Will order again.
CA, United States
Amazing customer service. I highly recommend you call, their team will do the impossible to accommodate your order and shipping needs.
Anonymous Customer
Wonderful products, super service!!
Anonymous Customer
FL, United States
This is my second vest. As an entertainer (a magician/balloon artist), it's important to look professional and these vests look great! Thanks!
M. A.
LA, United States
Both the skirt and blouse I ordered arrived more quickly than I anticipated, and I was pleased with the quality of both. The fit was great, and both were accurately represented on the website.
CA, United States
Was delighted that CS contacted me to adjust shipping rates, and got my item to me in excellent time. Thanks!
Michael A
CA, United States
Great products, high quality, the coat I bought for a haunted house character had multiple washings, worn extensively over three weekends and proved durable and easy to care for. I'm coming back for more soon. Thanks again for the great service too, friendly helpful people who really appreciate their customers.
Fast shipping, reasonable prices and great merchandise!
Customer Reviews by Shopper Approved

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