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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-11-22

Maria V
CA, United States
2015-11-22
Loved it!
Grandma L
2015-11-21
I did not measure before I ordered, it was why I returned the items. But I didn't put the company name on the return address, plus typed in the wrong address. I also destroyed my tracking number from the post office. When I called to see if they could watch for it, they were so nice and helped me to place a new order. I love your merchandise and I get the packages really fast. On top of it, the credit did come through and the box was found. Thank you, I am telling everyone I know what a great company you have!!
Paul B
CA, United States
2015-11-20
Was worried about the sizing, I'm 6'6", but it fit perfectly
Den
PA, United States
2015-11-20
Gentleman's Emporium's product quality and delivery service were impeccable with our recent order. Had the order in mere days and the vest and puff tie were just what what my son was hoping for! He was very elegantly dressed for the wedding our family attended! I am saving the rest of the order for a Christmas gift!
Jim C
GA, United States
2015-11-20
Wonderful Customer Service
JBoroughs
NC, United States
2015-11-20
They refunded shipping charges because they were able to ship 2 closely-placed orders together and I was impressed with their honest practices!
Timothy C. M
ME, United States
2015-11-20
I am very impressed with the prompt service. Items shipped the same day as ordered and were in my mailbox three days later. I am quite satisfied with this transaction!
Aj
CA, United States
2015-11-20
If you're looking for clothes of this style, the quality is great, there really is no other place to go!
Anonymous Customer
2015-11-20
The size of the product was much to big, but the contact with the service was very good. Refund was fast and easy - thank you for that ...
Betty
AB, Canada
2015-11-19
This is a great site... I just wish the exchange and taxes weren't so high to send to Canada
Tim R
PA, United States
2015-11-19
I have a carriage business and occasionally we need to do events in the rain this duster will be perfect the look fit size were perfect high quality at a reasonable cost
Glenwood Browley
FL, United States
2015-11-19
The color and style was just what I was looking for. I love the old style clothes. I like the old style ties.
Darren
MO, United States
2015-11-19
It should come as no surprise that a company that deals in so many old-fashioned and uncommon things would operate with such old-fashioned and uncommon efficiency and courtesy. I had an issue with receiving a product that, by no fault of anyone, had a defect. Not only was the issue understood and unquestioned, but a replacement was sent to me right away. The representative called me by name, helped me with a sizing question about another item, and generally made me feel unhurried and that they were truly concerned about helping me as their customer. You really don't realize how generally mistreated we are as consumers until you deal with a company that goes out of it's way to show that you really do matter to them. It was truly a pleasure doing business with Gentleman's Emporium.
Commando
2015-11-19
Easy ordering, quicker delivery than expected, nice product.
Anonymous Customer
2015-11-19
some staff I spoke with were very knowledgable but some were not as much with regard to time period of certain clothing
Bartender J
CA, United States
2015-11-19
I sought 1895-era workman clothing for "Ace in the Hole". Customer service answered before their posted store hours. They recommended an ensemble (workman shirt, ascot, vest, shirt garters). Emporium delivered faster than website indicted. The ensemble is high quality clothing. The shirt is a work of art. The best is sturdy. The ascot and garters are substantial. EVERYONE loved the ensemble. (It's a shame Emporium couldn't do anything about the face attached to the ensemble.) (Thankfully, it was a non-speaking part.) Emporium is just superior.
Rev. Joan H. H
NJ, United States
2015-11-19
I am very impressed with the sewing quality. I did tailoring and taught sewing classes for adult ed for a good number of years. Thus, sewing quality is the first thing I check! I would tell anyone to purchase historical dresses from you. Prices are reasonable.
billybaloo
CT, United States
2015-11-19
This was the first time we ordered from Gentlemen's Emporium and I was very impressed by the whole company. I thought the clothing would be some what costumie (like a Halloween costume) in design, but was very surprised to find the quality and craftsmanship was well above average!!. The customer service was fantastic when I had to return a vest due to my own misunderstanding of the sizing chart, and a new vest was received quickly and return was done promptly. This is a great company!!!!
David
UT, United States
2015-11-19
I'm amazed at your excellent customer service. Within a day after I placed the order, a customer service representative sent me an email and then called me about sizing. Then when the order was about to ship, he called again letting me know that he wasn't satisfied with the quality of the product and suggested an alternative that was higher quality. Even though the alternative was a more expensive garment, he honored the lower price that I had ordered. I agreed and thanked him for his recommendation, and within a week the product was shipped. It fits perfect and looks fantastic! Thank you for your excellent service. I certainly plan at purchase from you again. And, I've told my friends about you.
NArlos
HI, United States
2015-11-19
Maria and Eva were very helpful when I called for advice or when I had questions. Website is easy to navigate and products are represented well. Nice to know ahead of time that you can return items if they do not fit, was not what you expected or just don't like it.
CJR
CA, United States
2015-11-18
I bought 8 pairs of gloves. I had to return them all because they were too small and not quality we needed
Marlin
AK, United States
2015-11-18
No issues what so ever, fast delivery.
Gainesville Theatre A
GA, United States
2015-11-16
We ordered SO many items from you. I love them all and everything fit well with some minor alterations. We had dresses, skirts, aprons, and tons of men's vests, pants, and suit coats. Lengths were good. Quality of stitching is great. Every item has lasted through a 3 week performance schedule and 1 week of rehearsals.
Meghan D
CA, United States
2015-11-16
Love it! Customer service contacted me to clarify my size based on the measurements I inputted for my order. They helped me find the right size, and when I received the order and tried it on, it was a perfect fit. Seriously. I was expecting to hem and make couple of other adjustments... No, it was perfect. Worth the wait and worth the price. Thank you, thank you.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-11-22

Ann
Nov 20, 2015
Great Quality!
My husband absolutely loved this walking stick. He takes it every where. He's dropped it several times and the raven has stayed silver with no chipping. Very nice!
Ann
Id
Nov 20, 2015
Excellent Quality and Fit
My husband is a very large man, well over 6 feet tall. I bought him this coat and it fits him comfortably and keeps him super warm. Worth every penny.

New Haven, Co
Nov 20, 2015
Star Quality
Bob
Harbor City, CA
Nov 20, 2015
sun glasses
exactly what I was looking for.
Jim Cuffe
Canton, Ge
Nov 20, 2015
Lombard silk vest
I purchased this silk vest to wear at my wedding reception, it adds just the amount of panache. Great purchase
Doctor Irritation
Troy - The Enchanted City, Ne
Nov 20, 2015
Handsome and durable
Very nice costume hat- put directly next to a vintage derby you can tell this is something modern, and I wouldn't use this in a situation where strict accuracy is needed, but for a costume piece this answers beautifully. Slightly heavier than a vintage derby but VERY stiff & durable- this can be knocked off and dropped with little or no fear of crushing it, and in my Steampunk Supervillain mode it could make a decent bit of armor.
Mitch
Santa Rosa, ca
Nov 19, 2015
Captain TightPants
I do rather like these. Very nice fit. Comfortable. and they look GOOOOOD. Well, I look GOOOD, but these don't hurt. Very comfortable. Plenty of room. Good wearing. and the price was right. I would love to have a couple of pairs of these. I switch between these, and 3 other pair (2 other period pants) at work as an Auto Shop teacher. VERY good for shopwear. Oh, and they also look good with a long, brown coat........
Pb4041
Atlanta, Ga
Nov 19, 2015
Sinclair Shirt
Beutiful shirt with hard to find round collar. Fit was as advertised, shipped quicker than posted. 5 Stars!
Darren
Kansas City, Mi
Nov 19, 2015
A Favorite
I just can't say enough about the fit and quality of these trousers. They are perfect in material, construction and comfort. I'm going to have to find other ways and reasons to wear them more often than just as part of an authentic costume.
Darren
Kansas City, Mi
Nov 19, 2015
High Quality
I'm a rather big guy, with some beefy hands, so I went with the XL size of these gauntlets and they fit me just fine. The leather is high-quality, light and flexible and pleasure to wear.
Darren
Kansas City, Mi
Nov 19, 2015
A Beautiful Madness
I love this lab coat! Wonderful look and quality. I read other reviews that commented on the material not being heavier, but since I wore mine over a shirt and vest, I appreciated that the material was light and comfortable and not heavily weighted.
Darren
Kansas City, MO
Nov 19, 2015
A Puzzlement
Beautifully crafted out of quality material, but I still I have no idea how to properly tie the blasted thing! There's a step-by-step pictorial of instructions available online, but it's just not elementary enough for my needs. I was lost by Step 3. So if you're willing to tackle the Rubik's Cube of fashion accessories, best of luck figuring this one out!
Commando
Winter Springs, Fl
Nov 19, 2015
Leather Aviator Helmet
Right out of the 1920s/30s, this is a great authentic leather helmet. I bought it to wear with my goggles while riding my antique sidecar rig. Perfect period headgear. Great product.
cindy Leath
Prescott Valley, Az
Nov 19, 2015
Nice coat
Hard to find winter white. Nicely lined but fairly lightweight. Buttons plastic could be nicer. Overall a good value and I'm pleased with it
GAGal
Atlanta, Ge
Nov 19, 2015
Stylish Shirt
I have ordered this style shirt in another color. My husband likes the fit and style. Ordered in an XL Tall. It was a perfect fit. Wow! - Lots of neck wear to select from to complete outfit.
GAGal
Atlanta, Ge
Nov 19, 2015
Walking Tall with Statesman Walking Stick
I ordered the walking stick for my husband. He is a museum tour guide and the walking stick is an added plus to the costume. However,the 5 Stars go to the Historical Emporium staff. I received the walking stick and the knob had a minor scratch. With proper justification of flaw, a replacement was sent out the next day. I do not think many companies hold this high a standard of customer satisfaction. Your products are outstanding and if a problem occurs - a correction is made. Let's make that 10 Stars. Thank you for making my husband's outfit complete with style.

Nov 19, 2015
Awesomeness
The holster is very well made, fits my uberti .357 nicely.
GAGal
Atlanta, Ge
Nov 19, 2015
Vest Makes a Statement
The richly appointed color and design of vest makes this a special added piece to your wardrobe. Ordered in an XL Tall and it fits perfectly.
Raider
Galt, Ca
Nov 19, 2015
Safari Coat
I'll keep it short. I was worried about this jacket but after reviewing it I'm pretty content with my purchase. If you're on a similar boat I recommend purchasing this product!
Bartender Jim
Cerro Gordo Ghost Town, Ca
Nov 19, 2015
Superior in every way
The vest is made from sturdy, heavy weight material. The sewing is excellent. The waist adjustment strap is much sturdier than the normal, cheap vest. The design is comfortable. The vest may seem a little expensive, but quality of materials and workmanship make it an excellent value. B
Bartender Jim
Cerro Gordo Ghost Town, Ca
Nov 19, 2015
Superior construction
The satin puff tie is made from colorful, medium weight material. The sewing is thorough. The design is excellent. The hook fastener is a little looser than I prefer, but it can be tightened with pliers. The tie comes with the jewel pin. The tie may seem a little expensive, but quality of materials and workmanship make it an excellent value. B
phil
Nov 19, 2015
vest
nice vest but button holes not sewn well
phil
Nov 19, 2015
vest
nice vest but button holes not sewn well
phil
Nov 19, 2015
vest
nice vest. goes well with many time periods
phil
Nov 19, 2015
gloves
cheap quality
phil
Nov 19, 2015
vest
button holes not sewn well at all
Rev. Joan H. Hand
vineland, Ne
Nov 19, 2015
Trustee local Historical Society
Wonderfully made as well as reasonably priced.
Rosemary
Tinton Falls, NJ
Nov 19, 2015
Very satisfied
Exactly what I wanted.
Janet
Aurora, CO
Nov 19, 2015
Lovely
However, I chose the wrong size. I will order again.
David
Sandy, Ut
Nov 19, 2015
David's Regency Shirt
Great quality, looks fantastic, and fits well. I look just like Charles Dickens!
NArlos
Honolulu, Ha
Nov 19, 2015
This Shirt is Fine
Too bad that there is no dedicated S or M size shirt in this design. Everything fits well on tis shirt, but the neck is a little loose so the jabot hangs lower than I want it to. I'll work around to that with a tailor. The shirt in person doesn't look as white as it appears in the pictures, but I'm still fine with this shirt. I'm looking forward to wearing this shirt at my company's holiday masquerade party. I paired this shirt : Velvet Trimmed Regency Tailcoat (Black Tapestry), Cavalier Vest-Brown Diamond Pattern, Callahan Dress Trousers, and Black Elastic Y-back Suspenders (Short)
NArlos
Honolulu, Ha
Nov 19, 2015
Great Looking Vest
I'm 5'9", 180 lbs., average build and wear a 40R Tailored or Modern Slim Suit. I used the sizing chart and my measurement came in between a M and L. I tried the M-size at first because I like a trim look instead of having too much extra material. I got in to the M vest, but it was very slim. I could wear it standing up and I could sit down when I tried it on, but was not comfy in sitting position so I ordered and waited for a size L. The larger size felt better around the waist/tummy, but the chest section was a little larger than I wanted, but it was not a deal breaker. I think I can find a tailor to tweak the sizing a little, but not really needed because my coat will hide the part of the vest that I think is not fitted well enough. Design and color combo are great. I love the stand collar and how it peeks up above my coat. The buttons are nice, but understated and can go unnoticed, but again, not a deal breaker. Since the size L felt better, I returned the M. Recommend going with the larger size if you're like me and come up with a "tweener" measurement. I'm looking forward to wearing this vest at my company's holiday masquerade party. I paired this vest with: Velvet Trimmed Regency Tail-Coat (Black Tapestry), Callahan Dress Trousers, Marcus Regency Shirt w/Removable Jabot and Black Elastic Y-back Suspenders (Short)
NArlos
Honolulu, Ha
Nov 19, 2015
Fabulous Looking Coat
I'm 5'9", 180 lbs., average build and wear a 40R Tailored or Modern Slim Suit. This coat (M) fit well on my shoulders, but some tailoring was needed for the sleeve cuffs, but I expected that. The silver button detail is great, but would prefer that they be attached a little tighter/closer to the coat because some of the buttons kind of flop downward so you can't see the detail on some of them. However, all in all this coat looks nice and I'm looking forward to wearing at my company's holiday masquerade party. I paired this coat with: Cavalier Vest-Brown Diamond Pattern, Callahan Dress Trousers, Marcus Regency Shirt w/Removable Jabot and Black Elastic Y-back Suspenders (Short)

Nov 19, 2015
Leather buckle suspenders
Straps that button to pants could have been better quality/thicker leather.

Nov 19, 2015
Fundamental work shirt
Great quality and craftsmanship on garment. Very pleased.
Mitch Bentley
Harrisburg, Pe
Nov 18, 2015
Fabulous Pants
These are snug, as they should be. Not sure of the material, though they feel like wool. I will dry clean only. They come unhemmed - which is no problem for boots, but you may want to get them hemmed correctly. Most dry cleaners have a service for small jobs like this. Fabulous pants! Great quality, fit and style. Just superb, really.
Mitch Bentley
Harrisburg, Pe
Nov 18, 2015
Great Shirt
These tend to shrink when washed - get it bigger - one size up. Otherwise, fabulous shirt! Great quality, fit and style. Just superb, really.
Marlin
Sutton, AK
Nov 18, 2015
Nice shirt
This shirt really surprised me! It is very comfortable, no restriction of movement at all. I like the color also
Kris
Klamath falls
Nov 16, 2015
Nice blouse
The neck is a bit loose but otherwise it's very nice
Dawson
Valdez , Al
Nov 16, 2015
Pretty much exactly what I wanted.
Nice material, classic look, solid construction, moves well... yeah, it's a lovely piece. And the delivery was pretty much immediate, and I live in deep Alaska, and never get that kind of service. The only down side is that I spent this much on a smoking jacket...

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