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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-03-06

ErneiO
LA, United States
2016-03-05
Sines I had ordered the wrong size, I expected to pay the return postage. However I was not informed there was a $10 exchange or restocking fee. This fee plus the return bumped the price of my purchase up 20%So not as sweet as when first ordered.
Big P
CA, United States
2016-03-04
One of my top 3 shopping online experience's
Randall W. H
CA, United States
2016-03-04
Outstanding quality of merchandise and the turn around from "send" order to receiving the items is unbelievable! I only wish I had more money to spend on all the awesome stuff I'd really love to have!
Patrick
2016-03-04
I have no complaints. Your service is everything you promised.
Jery
NV, United States
2016-03-04
Some "large" sizes are a tad snug but wearable. Only one seems about right for a large. All are very nice. Had lots of positive comments form others. Jery Lamb
J. Boggs
OK, United States
2016-03-04
nice product for the money with fast delivery service
Bruce
FL, United States
2016-03-03
Well, if your looking for their category of clothing, Then this is the place to shop for a excellent all around quality and service of products. Bottom line
John m
TX, United States
2016-03-03
I liked the holster that I purchased.but it didn't fit my 22 3.75 heritage roughrider. it was just too loose. when put in the holster.thank you.
marytravel
TN, United States
2016-03-03
Very nice Overcoat, good quality and true to size
Robert
CA, United States
2016-03-03
I'm always a little hesitant to order from websites that I've never done business with before but you guys are fantastic! The products are great and the prices are reasonable! Plus the delivery time is awesome! I will definitely be doing more business with you! All smiles!
Wayne
PA, United States
2016-03-03
Nice people to deal with ,my item was shipped very fast and it was of very good quality
Tarie
WA, United States
2016-03-03
I had just a little trouble with sizing. But as it turned out it didn't fit I returned it and hopefully this will work out
springer
2016-03-03
it would really be hard to find any fault with your customer service ;shipping or the product value. you truly provide your buyers a real treat in todays shoddy business practices. thank-you
George
PA, United States
2016-03-03
I needed to exchange one item for smaller size. I spoke to a representative on the phone and was treated as a valued customer! The service was courteous and efficient!
Anne
CA, United States
2016-03-03
I had searched other sites for a classy costume made of cotton that I could wear at daytime summer events. It is a true fit and looks more costly than it was.
Darren R
IA, United States
2016-03-03
It was the right size, arrived quickly and seems to be well made. I will certainly purchase from Gentleman's Emporium again.
pro_costumer
OH, United States
2016-03-03
The items we ordered (2 period vests, and a pair of fall front breeches) were great quality as always, and were delivered ahead of the promised "rush" date!
John S
WA, United States
2016-03-03
Your delivery is prompt and you deliver what you advertise.
Neil U
NC, United States
2016-03-03
I was very impressed with the service, the consistent and reliable communication and the accessibility to the website. A wholly enjoyable online shopping experience.
Pat B
TX, United States
2016-03-03
Everything about the experience (service, product and delivery) was 5 star.
J Smith
PA, United States
2016-03-03
Very nice coat for the price,well made with nice fabric. Can't wait to wear it. Planning on using it for wearing in a modern setting too. Thank you.
Tom
NJ, United States
2016-03-03
Quality of clothes, time of delivery, and overall satisfaction with company are very highly rated. I live in victorian Cape May and appreciate the availability of clothing to wear when performing house tours, trolley rides and school presentations.
Dave
TX, United States
2016-03-02
Well made and exactly as depicted in photo. Always pleased with product and service .
Paul
UT, United States
2016-03-02
Was looking for something stylish and simple. I have a beautiful pocket watch and Double Albert chain and fob the vest gave the added flavor needed. Very stylish.
Peter O
NS, Canada
2016-03-02
I am always amazed at how quickly a product leaves your warehouse and arrives on my doorstep. Usually travels form the Pacific to the Atlantic in 8-9 days. Fantastic.
Lisa P
MD, United States
2016-03-02
I liked all of the items I ordered. I received compliments on the two hats, fan and gloves. I did not wear the dress I ordered as I did not like the quality of the material. The style of the dress was nice though. Customer service was EXCEPTIONAL!!!! I had a special order request and my items were delivered on time as promised. My Husband's derby hat was wonderful. He received many compliments. The quality of the hat was quite fine.
Mr. S
NY, United States
2016-03-02
The John Bull top hat was an excellent deal. At the price for this item, I did not expect it to be fully lined and was pleasantly surprised when it was. My brass goggles look very nice on this chateaux.
James F
MS, United States
2016-02-29
Your, Ms. Eve, was invaluable with a return hat. My boss thought is too high top and wanted a lower top hat. Ms. Eve was notified and in the turn-around of a week or less I received replacement hat and my boss was absolutely satisfied. Your product and customer service was on the mark. Excellent!
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-03-06

Cathy
Citrus Heights, CA
Mar 5, 2016
wool frock coat
I love this coat. It was just a little big, but now I can wear a heavy sweater under it. It still looks good.
HML
East Hampton, NY
Mar 5, 2016
luved it!
Fits great nice length nice red and stand up collar. Wore it to a masquerade ball and emmced with authority!
Randall W. Hawkinson
Salinas, CA
Mar 4, 2016
Dashing in 1830 California
I had a dual purpose for ordering this vest. First, I am a volunteer with the California State Park System at Monterey State Historic Park in Monterey, California. I help to put on a program called "Hands On" which teaches 4th grade students about life in early Alta California in the 1830's. One of the "tasks" I teach the children is branding cattle. I already had this vest in tan canvas, but it was always getting sooty from the branding iron fires. I didn't want to eventually ruin that one with multiple washings, so I ordered this vest to show less ash and soot during a week's presentations. Secondly, I am also a Civil War reenactor and this vest will be often worn with my Confederate Marine officer's uniform when it's too hot to wear my wool vest under my wool frock coat, or at a period ball when I want to be just a bit more formal in my Southern gentleman and officer portrayal.
Randall W. Hawkinson
Salinas, CA
Mar 4, 2016
1830 Alta California
I am a volunteer with the California State Park System at Monterey State Historic Park in Monterey, California. I am in a program called "Hands On" which teaches 4th grade students about life in early Mexican California (Alta California) in the 1830's. I am also a Civil War reenactor. Fortunately, men's fashion didn't change much from 1830 to 1865, so many elements of my 1830 attire work for 1860's and visa versa. I wore my new fall front (broad fall) trousers to the park last week and many people, particularly the adult females, commented how authentic I looked for the part(s) I portray in the 1830's program. I ordered the grey broad falls because as I teach the children about Branding cattle. My white (Civil War) cotton broad falls were getting too dirty from the branding iron fire and soot. The material blend of this product is absolutely perfect for the contorting I must do during my five class rotations during a presentation. My only draw back for them is the placement and sewing strength of the buttons for attaching suspenders (or Braces). The first time I bent over, the rear buttons popped off easily. I replaced all of those buttons with larger, more period correct buttons and reinforced those with the ones that came off, sewing them each to one another on both sides of the pant material for additional reinforcement, which is historically correct anyway.
Russ
Mt Zion, IL
Mar 4, 2016
The comments have been great
They have asked about my hat during the mountain dulcimer concerts. - awesome
Russ
Mt Zion, IL
Mar 4, 2016
Great value
Perfect
Patrick
Brooklyn, Ne
Mar 4, 2016
A little big
Hi guys, I like the look of the vest. It matches the description. It is a bit big to be categorized as small. Not bothersome enough to return, but not quite the sharp fit I experience with my other purchases from your company.
Maggie Mae
Lincoln, NE
Mar 4, 2016
smoking cap
We keep our house at 60 degrees during the winter and it can feel pretty chilly at times. My older husband has lost a lot of hair and had been wearing a winter knitted cap in the house. I just couldn't stand looking at the dopey thing anymore. Pirates of Penzance is one of my favorite movies and I remembered the Major General wearing that smoking cap & robe so I went looking online. I found this smoking cap at the Historical Emporium, got his approval and ordered the purple one. It took him a couple days to get used to wearing it (he felt silly) but I liked it right away. Later, a met a male friend of mine for lunch and he was wearing a hat. He said he'd just gotten a haircut and his head was cold so I told him about the smoking cap. He immediately asked if it was the kind with the tassel...like Groucho Marx! So, there are probably a lot of guys out there with cold heads who would be interested if they weren't afraid of looking silly. I hope you can start a trend with this practical solution for those saving a little money on the heating bill!

Mar 4, 2016
Fundamental work shirt
It fit well and balanced out the look I was going for.

Mar 4, 2016
Pin, gears & wings
It is much larger than I thought but is a terrific addition to the vest!

Mar 4, 2016
Wasteland Shades
My son loved these shades. He has light blue eyes and the extra shading around the lens really made a difference!
Sherry
Sunapee, NH
Mar 4, 2016
skirt
I love the skirt. It says one size fits all and for me it does. The description of the color is forest green but the picture shows dark olive. I had forgotten that the picture was not the color it described but that's ok as I like both colors and it will fit what I'm planning to use it for anyway. Going for the steampunk gardener/botanist look and that works nicely.
Tarie
Kelso , Wa
Mar 4, 2016
Cotton petticoat
Very large. Think it runs big to make a gathering. I sent it back for a smaller size
ErnieO
St. Francisville, Lo
Mar 4, 2016
Good quality
Fits our needs for the annual St. Francisville pilgramage with historical representatives. I ordered too large the first time. Your no hassle return service was fast and easy. The correct size is perfect. Thanks.
Annie
Mar 4, 2016
Beautiful hat
Hat fits perfectly, arrives packaged carefully. It is beautiful on and I've gotten many compliments on it. I also bought it in the camel color and it is equally beautiful. I am glad Historical Emporium has different sizes and a size chart - be sure to measure your head!
Preacher
Limestone, Tn
Mar 4, 2016
great
I love this vest. It was delivered quickly and I have been wearing it to church ever since it arrived.
Chris
WI
Mar 4, 2016
Badge worthy of a true Pinkerton
Purchased this for use in an Old West Steampunk cosplay, as well as for some potential CAS matches at some point down the line. The badge is excellent quality, with a nice-looking patina-ed finish and a solid feel. Not flimsy in any way. True, the pin is large and may have an adverse affect on some fabrics, BUT that comes with the territory. The back of the badge did have a dry, sooty black residue on it that I simply wiped away, but be sure to clean it before putting it on anything white! Overall, excellent product and well up to my expectations.

Desoto, Tx
Mar 3, 2016
Vintage Smoking Jacket
The jacket was not in stock for my size and it still isn't in stock.
Robert
Antioch, Ca
Mar 3, 2016
Floyd side button shirt
I just love this shirt! When I saw it I knew that I had to have it! It looks great on!
Tom P
San Mateo, Ca
Mar 3, 2016
Sizes
I liked the shirt, but your men's small size is just too large for me.
Tom P
San Mateo, Ca
Mar 3, 2016
Sizes
I liked the vest, but your men's small size is just too large for me.

Mar 3, 2016
Excellent Fit
Mark
Orlando , Fl
Mar 3, 2016
Excellent
Looks great and I get compliments on this tie all the time.
Gene
Rockford , Mi
Mar 3, 2016
Walking Stick.
Very nice walking stick. High quality and fast service from Historical Emporium.
Kirsten
San Mateo, CA
Mar 3, 2016
Well made, but 6 sizes too small
These are beautifully made, but I wish they'd take the "sizes" off the product page and just leave the inches, because there is no connection between the sizes listed and American sizes. Or European sizes for that matter. Child sizes?
George
Windber, PA
Mar 3, 2016
Amazing quality
This coat, while being wonderfully warm, is light enough to wear over a suit without adding uncomfortable weight! The only possible future issue might be the fabric covering the buttons wearing off from repeated use. Easily repaired, though! I share this because I plan on getting much use from this coat! Too bad there isn't an increase in men dressing like gentlemen!
George
Windber, PA
Mar 3, 2016
Amazing quality!
There is substantial weight to this coat which I love! So stylish! With or without the detachable cape, it makes a statement of confidence and personal pride!
George
Windber, PA
Mar 3, 2016
Well worth it!
There is substantial weight to this walking stick which gives it a good feel! Fine quality!
Deborah
Dover, Fl
Mar 3, 2016
Great coat
Ordered this for my husband, a very well made garment with accurate sizing. Well finished and very stylish! Fast shipping and would definitely order from this company again.
pro_costumer
Oxford, OH
Mar 3, 2016
Great Fitting Breeches!
These quality breeches create a great silhouette for Regency era plays. The fabric is durable and good looking. Wish they came in more colors and fabrics! Our "rush" order arrived before the promised date!
pro_costumer
Oxford, OH
Mar 3, 2016
Great Looking Vests!
These great looking vests are better than pictured! They are also easy to alter for repeated use with other actors.
Matt
New Orleans, LA
Mar 3, 2016
Beautiful Suit!
I normally wear a 40 regular coat and 32 waist pants in my suits. This fits me perfect! It was if it was tailored for me. The fabric is soft but holds it's shape. It is fully lined, including the sleeves! Well worth the $$
John S
Tacoma, WA
Mar 3, 2016
Gorgeous Vest
A perfect fit. The back and front are of the same cloth and absolutely beautiful. I love the button side adjustments and the button lapels are an outstanding fashion touch. I am a minstrel music performer and this is definitely my new favorite vest.
John S
Tacoma, WA
Mar 3, 2016
Outstanding cap
Fit as advertised. Looks even better than the picture. I have the red plush lounging/ smoking jacket already and this is a perfect mate to it.
Neil U.
Winston-Salem, NC
Mar 3, 2016
Burford Vest
I purchased this item for my wedding day. The quality of the item, from the fabric to the stitching to the steel buttons, was far beyond what I anticipated. The size was spot on and it was very comfortably cut, making it easy to wear the whole event.
Gary
West Springfield, MA
Mar 3, 2016
Nice product, but returned
Nice product, but returned for smaller size. Waiting to try on correct-fitting vest.
Erik
Kansas City, MO
Mar 3, 2016
Waistcoat Wednesdays Win
I've had my eye on this nice tweed waistcoat for a while. So glad I have it now. The quality is excellent, the fit is perfect, and this one will be worn for many years to come. Fast shipping to boot!
William S
Mar 3, 2016
5 stars
AWESOME!!
Keh
Mar 3, 2016
Five Stars
Very nice, sturdy too!
Lee Meyer
Clayton, NC
Mar 3, 2016
Perfect
Excellent
Joshua Preston Marine & Heavy Engineers
Gunnislake, Co, UK
Mar 3, 2016
Exeter vest
Great I will be ordering again
Peter Oickle
Bridgewater, No, CA
Mar 2, 2016
quality product
I have several walking sticks bought through various shops...this one is by far the grandest and authentic looking one I have yet. Thanks.
Lisa Poole
Clear Spring, Ma
Mar 2, 2016
Fine and Dandy Derby!!
What a high quality item!! My Husband looked great in it!
Lisa Poole
Clear Spring, Ma
Mar 2, 2016
Didn't know this was Western
The ensemble is okay, but I do not like the material. Felt like a "costume". For the price, the material should have been of better quality. The design was pretty, but it surprised me that the hanger that it came on said "Western" wear. Felt like I would look like a madam at a house of ill repute. Did not wear the dress to my Downton Abbey tea.
Lisa Poole
Clear Spring, Ma
Mar 2, 2016
Great fan
I love this fan!!
Lisa Poole
Clear Spring, Ma
Mar 2, 2016
Great gloves
Second most compliments at the Downton Abbey tea!!
Lisa Poole
Clear Spring, Ma
Mar 2, 2016
Great Hat
I got the most compliments on this hat of all of my outfit at the Downton Abbey tea!!

Sandy Hook, CT
Feb 29, 2016
Gorgeous, nice-fitting jacket!
This jacket looks as great as it does in the photo. It is a lot of fun to wear and creates flair and style to anything. I did pair it with the fishtail skirt, but it's also great with jeans or even a basic skirt. It fits beautifully and has laces to pull it into place. My one complaint is that the metal buttons are not solidly attached. The second time I put the jacket on, the top button popped off. I sewed it back on with a lot of extra thread, and I'm going to reinforce the others the same way. Otherwise, it is definitely worth the money. It's easy to clean, easy to wear, and it's probably the most beautiful piece of clothing I own!

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