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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-10-02

old s
MI, United States
2016-10-02
A problem with a shirt button was amicably resolved in a timely fashion. Jamie a pleasure to deal with.
Janelle
CA, United States
2016-10-01
I had a question regarding shoe size for a Victorian boot I wanted to order. Quick email response. The boots fit great and I couldn't be happier with my purchase.
Janine
RI, United States
2016-10-01
Customer Service was quick to respond and offer advice and an easy exchange for a fit issue with the shirt we ordered. Would definitely order from here again!
Beckie
CO, United States
2016-10-01
Everything is high quality and durable. My husband looks extremely hot in his vest trousers shirt and suspenders!
Steampunkdaddy
2016-09-30
Great sizing instructions were provided on the website so the items fit perfectly when I received them. The order was processed and shipped quickly. The only problem was with the shipper (UPS). They claimed nobody answered the door so they left the packages on my neighbor's porch but, didn't leave a note informing me of this. The tracking info said the package was delivered and left the porch, so, as you can imagine I was a little concerned when they weren't there. After 30 minutes of phone calls to UPS, the CS person told me they were left with my neighbor. I did finally find them on my neighbors doorstep.
J Salicco
2016-09-30
Service has always been top notch. I have always had delivery faster than advertised. You are a good company to do business with.
Laura
CA, United States
2016-09-30
We were apprehensive about ordering a 2 piece suit on line not knowing how it would fit. We are on a time schedule and didn't have a lot of time to make it right. The order came in a timely manner an the suit fits fine. So happy. Yes, we will be ordering other merchandise to go with the suit. Thanks.
Jacqueline
2016-09-30
In addition to historical styled clothing, which, in every piece is revealed fine materials and workmanship; you also receive " unparalleled, old-fashioned, honest to goodness customer service!
Jolene
AZ, United States
2016-09-30
I think the products/ services are great!!! I ordered the pocket watch one for my Husband and son. They loved it. Showed it to my friends and they thought it was really cool. So glad I got it. Thank you.
David L
VA, United States
2016-09-30
I contacted the Emporium at nearly the last minute to order clothing needed for a solo living history presentation. Sales representative Eve couldn't have been more helpful, offering advice and suggestions when sizing limitations or availability rose as obstacles. She was calm, patient and resourceful and the goods she helped me select contributed materially to the success of the event. Your personnel, customer service and the products themselves are first-rate.
Bill
2016-09-30
Noel was very responsive to my email concerns, and went the extra mile to ensure that everything was correct. Great customer service and a great site.
Bob
CA, United States
2016-09-29
The service I rec'd was 100% extraordinary. I had a special request an it was met within 24 hours!
Karl West
AZ, United States
2016-09-29
I reviewed other customer comments and purchased my items accordingly. Fits great and comfortable.
Robert N S
SA, Australia
2016-09-29
Buying clothes from overseas can be difficult, but the experience here was perfect. My clothes are beautifully made and sturdy - the3se are not costumes, but proper clothing. I wear victorian garb as my daily clothes. My first purchase was perfect. I have just made my third purchase. Thank you for such a wonderful service.
Robyn
CA, United States
2016-09-29
Excellent service, my only issue was my own fault, I needed to exchange a belt for size. Easily done, not an issue at all, I wish every store had this kind of service.
Johnny
IL, United States
2016-09-29
My first time ordering from The western Emporium. I found the selection, quality and price pretty good. I just got into Cowboy shooting so I probably will need more as time goes on. No complaints from me. The clothing came pretty fast, I tried everything on and the fit was fine. Everything was as pictured on the website.
Richard
CA, United States
2016-09-29
Excellent customer service on the phone, great products and fast delivery! I am very pleased.
Jesse
2016-09-29
Shipping was very fast got my order in 3 days and the fit was perfect!!!
Don L. Dahmen
OR, United States
2016-09-29
Really, really excellent. I had no issues whatsoever. Great experience.
WILLIAM Y
ON, Canada
2016-09-29
This item was well made, the correct fit for my gun, and looks great! I can't say enough about how pleased I am! I have no issues regarding colour runs etc., and would and do recommend your products to anyone looking for a good buy at the right price. Last words...don't change a thing!
Anonymous Customer
2016-09-29
Loved the package. My wife & I used my outfit for a Lindy Hop contest & we came in second. However, they were a bit pricey. Thanks again. Joel
Brian
AZ, United States
2016-09-29
All the products I have received were just what I thought and were expected to be. Great service and delivery timing. Thanks
Anonymous Customer
OH, United States
2016-09-29
Very quick delivery. Good product
Trail B
OH, United States
2016-09-29
Great product! Many comments on how nice it looks !!!!
Tobias
TN, United States
2016-09-29
Overall quite fantastic, with minor issues.
Shane g
TN, United States
2016-09-29
Great quality and ship time. I love it
Brian
NY, United States
2016-09-29
Great product and super fast shipping!
Anonymous Customer
NV, United States
2016-09-29
Prompt delivery.
Mia L
Denmark, Denmark
2016-09-28
Outstanding customer service. My package was returned by the danish postal service, but Historical Emporium was very helpful in that situation - THX!
Jack
CA, United States
2016-09-28
I ordered a western belt and holster from Triple K. It cost almost twice a much and was half the quality as belt n holster I bought from Western Emporium. Might be made in Mexico, but way better quality then Triple K.
Captain D
GA, United States
2016-09-28
I was one of those "last minute" customers in desperate need - I had less than 4 days to put together an ensemble for a gothic wedding and was sure that my order wouldn't be able to be shipped to arrive in time, but I gave it a shot and the folks with Gentleman's Emporium pulled it off with flying colors! The clothing is extremely "legit" - substantial fabrics, buttons, and sewing - a real stand-out in a world of cheap, shoddy sweatshop fare, and my friends who are costume enthusiasts were suitably impressed with my get-up. I will definitely recommend this company and its products in the future.
Tom (
TX, United States
2016-09-28
I entered my order on line and ordered a brown vest in error I called next business day and the very understanding and cutout young lady sved my error. I got what I wanted.
Anonymous Customer
TX, United States
2016-09-28
I'm sending the hostler back; I mailed it back to today, and I expect my money back. This why I hate online shopping. I actually try to find what I was looking for in stores, and could find it because places like Cabela's are limited in selection and don't even have my size, so I felt like I didn't have any other option but to order online. So all I have to go on is what I can see from a picture and a brief description. I though by what I could tell, it was what I was looking for. After I received the hostler, I was disappointed almost as soon as I laid eyes on it. The hostler has no practical use other than some walking up (and don't run; the gun might bounce out) to a fast draw firing line for cowboy fast draw competition, and even that, only an amateur would use it for that because the gun doesn't even sit in there at the correct angle. The gun fits in there about like a car wash pressure-washer fits in a tube. The gun fits so loose in the hostler, that for any real practical use, like ridding on a horse with it, it could bounce right out. I was looking for a real gun fighter hostler that yes you can fast draw from, but is also actually functional for practical use and hold the gun in there straight. This holster is simulator to just rolling up a newspaper into a tube and dropping your gun into it. Other people might like it, but I think its junk.
Ambrose Constantine
LA, United States
2016-09-28
My my experience was nothing but positive will definitely order again probably arrive on time and as advertised thanks very much for your prompt action we will be buying from you again
Gin
FL, United States
2016-09-28
Constant communication and speedy service. Thanks, folks.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-10-02


Oct 1, 2016
Looks Great
Always thought that Bib Shirts looked cool, so I was happy to get this for a steampunk cowboy outfit I was putting together for a convention. Love the look, the fit, and the feel of the shirt. Very comfy and sharp looking. I might a few others for everyday wear!
Janelle
Brentwood, CA
Oct 1, 2016
Victorian Boot
Boots fit great! Love the style too.
steampunkdaddy
Roy, Ut
Sep 30, 2016
Great shoes!
These shoes look authentic to the late 1800's or early 20th century. They fit and look great.
J Salicco
Tacoma, WA
Sep 30, 2016
Quality Suspenders
These are quality modern suspenders
Brother Tom
Orange, CA
Sep 30, 2016
Tall Derby
This was my first purchase from Historical Emporium. I have to admit that I was a little skeptical and expected the hat to be more like a mediocre costume quality item based on the price. However, I was pleasantly surprised at the quality and workmanship on the hat. It has a full liner and sweatband inside and the construction and materials are very solid; the fit was perfect too. I am a historical music re-enactor and this item is perfect for one of my impressions. I'll be a return customer for sure.
Allen Goodall
Post Falls, Id
Sep 30, 2016
Slouch hat!
Have always liked the look of slouch hats and decided to get me one. Am very happy and have received many compliments on it too! Am estatic with my purchase and would recommend Hist. Empor and the hat to anyone!
Bill
Reseda, CA
Sep 29, 2016
Excellent
As usual the leather from H.E. is impeccable. Looks great and works wonderfully. I'm wearing it under my jacket so I'm using a regular 2" wide brown belt rather than a cartridge belt, but is still works and fits like a glove. The .45 reproduction I bought from H.E. fits perfectly into the holster as well. I'd certainly buy another one.
Rick
Kettering, Oh
Sep 29, 2016
Good value
Nice pair of boots for the price. As noted by other reviews, the tend to run large so I bought the small which fit my size 9.5 men's foot well.
James
Downers Grove, IL
Sep 29, 2016
Sack Coat
A quality coat with accurate sizing & authentic styling. Low shine cotton fabric is perfect for the look and comfort I wanted. A little watch pocket might have been nice, but no real complaints. I'm very pleased.
Johnny
Il
Sep 29, 2016
leaking?
The bottle came wrapped in bubble wrap. When I took it out it was coated with spirit gum, sticky mess.
Richard
Los Gatos, Ca
Sep 29, 2016
Sinclair Edwardian shirt
The Sinclair Edwardian shirt is perfect! Beautifully made and very comfortable and fits.
Richard
Los Gatos , Ca
Sep 29, 2016
Baxter dress trousers
The Baxter dress trousers are excellent. A very accurate reproduction of the originals. They are also very comfortable and fit perfectly. Only had to have them hemmed for length.
Rob_C
BAY SAINT LOUIS, MS
Sep 29, 2016
PERFECT
Fit, Finish, QUALITY Workmanship...What is not to like ??? IT IS PERFECT for my Colt SAA 4.75" barrel,.45 LC...ABSOLUTELY PERFECT !!!
shareideas
Stamford, CT
Sep 29, 2016
More than I Expected
These velvet, quilted lined loafers are beautiful! I am so impressed! They were a wedding gift for my husband to be and he LOVED them. The fit is perfect! They could be worn with a tuxedo if needed.
shareideas
Stamford, CT
Sep 29, 2016
More than I Expected
I was more than impressed with this absolutely beautiful jacket! The fit was PERFECT for my man. It was a wedding gift for him. He LOVED it!
Man in black
Portland , OR
Sep 29, 2016
Calvary boots
One of the best boots I have purchased ever! I take my boots serious as they are all I wear. Well constructed , look awesome and are comfortable. The cost of them is quite reasonable. U have paid more for boots not as well made. I am pleased with this purchase. I will be coming back for more. Thankyou so much😎👍
Glen
Sep 29, 2016
Great loafer
Perfect compliment to my red brocade smoking jacket. Just what I was looking for.
Renee
Sep 29, 2016
fits
My son is using this coat for biology lab at the University level. He is tall and slender, and got the small size. It fits great! The sleeve length and overall length is good. The coat is shapely.
Gomez
Palm Springs, CA
Sep 29, 2016
great pants!
Very nice quality, I'm very satisfied!
Tobias
Loretto, Te
Sep 29, 2016
Not Really a Gentleman's Best
I would rate this lower but it's not an item produced by the Historical Emporium so I feel it's not fair to judge them. These boots are from Funtasma and the quality's not that great. The "leather" material is not as stiff as you'd expect from a boot. Also I'm a size 9 in American sizes and these boots were just a bit too loose. I got the smallest size and they were too big. BUT as far as service goes, which was through the Historical Emporium, really good. They arrived on time and I suppose are priced fairly but I would say go the extra mile and purchase one of their more expensive boots.
Jojo
Seekonk, MA
Sep 29, 2016
Indigo Skirt
Love this skirt it came in very quickly is exactly as pictured fixed perfectly.
Tobias
Loretto, Te
Sep 29, 2016
The Doctor
I acquired this in order to dress as the Third Doctor for Halloween/Pop Culture occasions. I enjoy the fact that I have some length to work with as I'm not tying it in the traditional fashion. I don't know if it's a lighting thing but mine does not seem to be nearly as shiny as the one in the pictures. The material is odd feeling but it doesn't slip so I can tie it into a large bow tie without any issues. It looks really great with my smoking jacket and cloak from here.
Randy
New castle, Co
Sep 29, 2016
Just what I ordered
My expectation was met in every way. The leather is high quality & the fit is perfect. Be advised to measure correctly as instructed ... Not your waist size.
Brian
Gold Canyon, Ar
Sep 29, 2016
Tie
When I ordered I thought it might be late for what I was going to use it for, But it came at a good time, and It looked good at the wedding. Thanks Great product, exactly what I wanted...
Brian
Gold Canyon, Ar
Sep 29, 2016
Duster
The order came on time , haven't had a chance to wear yet, should of ordered size smaller, but, rolled the sleeve a litttle and all is good.
Susan P
Houston, Te
Sep 29, 2016
Fantastic
Great Fit!! Sizing exactly what I needed, and I am hard to fit (6' tall). Beautiful!! So happy I found this site!
Brad
Thaxton, VA
Sep 29, 2016
Exactly what it says it is
I have a VERY hard time finding formal clothing that fits properly. This vest fits, and it looks good and is well-made. Not sure what more to say about it.
Pam
Camarillo, CA
Sep 29, 2016
Boots
I bought the boots for my wedding and they are beautiful and fit perfectly. The only problem I have is the laces looked cream color in the picture and are actually yellow and don't go with the my dress. I need to try and find new laces.
Norwegian
Oslo
Sep 29, 2016
Good, not an Inverness
This was a good coat. I failed to take American sizes into consideration so the medium/large was a bit big for me, but it'll do. point of order though. An Inverness coat has no sleeves. this does, so it is in fact an Ulster coat with mantle. just pointing that out. But yes, top notch. I'll have it taken in a bit and it will be superb
Jack
Woody, Ca
Sep 28, 2016
Western belt n holster 44 cal. Long barrel
For a stamped or press tooled belt, it's perfect for the price. Fits the Ruger 44 Hunter perfectly, without scope, belt is thick, holster is thick, should last for years. I will be using this rig for parades, and special functions. I don't think it's an every day rig for me, but, I do feel confident it could handle daily use. Very happy with its condition and quality.
Bill
Reseda, CA
Sep 28, 2016
Love this shirt.
You cannot go wrong with SCULLY, it is a brand you can trust. The shirt is very well made, and fits perfect. When you take the shirt in hand you can feel the fabric is substantial, not some lightweight flimsy cheap fabric. I've bought several pieces of period clothing from Scully and am very happy with all of them: shirts, pants, vests, they' re always excellent quality and fit to our American sizes. The shirt wears well and looks terrific. Of course as the picture shows, this is a late 19th Century shirt. The buttons go all the way down and the shirt opens at the front. Through-out most of the 19th Century western shirts were bib shirts, with buttons only going down half way. If you are looking for an earlier period shirt, this won't fit your requirements, so you will have to wear a vest over it to hide the lower buttons.
Bill
Reseda, Ca
Sep 28, 2016
Nice repo
Over all I'm very happy with the reproduction .45 cal Colt revolver. The minuses are: 1. The frame is just like a toy gun to pieces screwed together so the front seem is easy to spot. 2. The loading gate is spring loaded, so it will close every time you open the gate! This was not on the original. The gate will not stay open like the original, you have to hold it open with your finger. This is a little thing obviously since you can't fire it. If you buy the fake bullets they sell for the piece when you get them is the only time you will load it, so no big thing. However, I'd rather have it be like the original in all respects. This has limited use if you intend to use it in a video or film, unless it is never drawn from the holster. But it looks good, the bluing is nice and even, and the pistol looks fine in all other respects, and the grips are real wood.
dorothy lewis
banning, ca
Sep 28, 2016
classic gibson blouse
love the blouse
Susan
Buffalo, NY
Sep 28, 2016
Building the collection
I purchased two vests for my husband after he declared his love of the vest we purchased here for him to wear at our wedding. He was generally pleased with both vests and we will keep them. The only thing we we were a bit disappointed with was that both vests gap around the front armholes - there was too much fabric in the chest area which is easily remedied. Both vests also seemed somewhat short - he would have liked them a bit longer. Other than those two issues he is very pleased. Thank you!
William Hill
Atlanta, Ga
Sep 28, 2016
Really Love the Whole Suit
Bought the coat, trousers, shirt, two vest, two ties. Love it all. Having the pants tailored and the shirt cut to fit. Ordered large and having them tailored. Look great. Will be ordering more in the future.
Jon E Ninestein
Waterloo, NY
Sep 28, 2016
great fit and quality
The night shirt is well made of quality material.. the night cap fit really good.
Gin
St. Petersburg, FL
Sep 28, 2016
Blouse
Well made and adorable blouse. Couldn't ask for better. Thanks.
Gin
St. Petersburg, FL
Sep 28, 2016
Great coat
This is well made and a great design. Only problem for me is that it is a bit small for a "Large", but otherwise I love it. Thanks
Bill
Cedar Park, TX
Sep 26, 2016
FBT
Needed this to complete a costume for a play - arrived pre-tied (thank you!) and easily adjustable. Seriously considering switching entire wardrobe to 1880's look. Thank you!

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