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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-10-09

Dorothy
GA, United States
2016-10-08
Great experience!
Rob M
ON, Canada
2016-10-08
Your customer service people are professional, efficient, and accommodating. Every ready to help fix an issue, even when it's created by the customers themselves. I spent a good deal of time as a Service Manager in several different computer manufacturers and, as I once tried to tell a branch manager, Sales might get a customer, but Customer Service keeps them coming back. I've been back to Gentleman's Emporium several times now.
Daisy
NY, United States
2016-10-07
I was very pleased with the entire experience. I do not like to shop on line so I'm grateful that GentlemansEmporium made it easy. The fabric is amazing and delivery was surprisingly fast. Thanks!
Loren I
CA, United States
2016-10-07
I liked the shirt and wanted to purchase another in the wine color but was out of stock in the size I needed XL . Hope you get the item in stock soon. Thanks for the GREAT SERVICE
Daniel
2016-10-07
Fantastic service. My item arrived in a timely manner, it was packaged neatly, and the jacket was clean and free of any defects. I am totally satisfied.
Rolla H
2016-10-07
The order and delivery service is very good. My personal contact with a rep was excellent. However, the replacement product I received seemed to be inferior quality. It did not match the advertised product. I am currently awaiting my purchase refunds from this company. When that is completed my opinion may be more favorable.
Andy
IL, United States
2016-10-07
I have received fast, fair and courteous support from GE on many occasions. They are the best! I was able to get outfitted to portray an 1880s German immigrant farmer/craftsman very nicely with their products. I will continue to get my period clothing here and heartily recommend it to others! -Andy from Volkening Heritage Farm, Schaumburg, IL
Nana
SK, Canada
2016-10-07
I had a positive experience when I placed my phone in order. Courteous and helpful rep. I wish you were a Canadian or had a Canadian subsidiary since paying in us funds and then paying duty makes the price tag a little hefty. Delivery was timely and the product was quite satisfactory. As a 71 year grandmother I am looking forward to sporting my new wears at my grandaughters Victorian steampunk themed wedding later this month.
tim
CA, United States
2016-10-06
customer order dept. was great. received the holster 3 days before I expected. holster is better quality than I expected.
idonthaveone
TX, United States
2016-10-06
navigating your website and using it to order did not work for me. I had to call in to order.
Rick Sheafer
FL, United States
2016-10-06
I love shopping your store, would love to see some 18th century clothing though
Juanita
MD, United States
2016-10-06
The senior ministry at the church I attend is having an old fashion Fall Festival, and we were asked to dress in clothing appropriate to that era. I purchased a long skirt, an apron, a bonnet, and a hairpiece. I am very pleased with all of them. The price was reasonable, the items were well made, and the delivery time was excellent. I would purchase items from this site again.
Jim Taylor
AB, Canada
2016-10-06
Always want the lower prices but I'm okay with everything
Gary
IN, United States
2016-10-06
Wore the mustache and goggles in the Distinguished Gentleman' Ride. They were a smash hit.
Grundle T
AZ, United States
2016-10-06
Great quality, affordable price. A great place to shop
Jay
MI, United States
2016-10-05
A+
Jeff
TX, United States
2016-10-05
Product as described and delivered in a timely manner. Thanks.
Chuck
TX, United States
2016-10-05
Enjoyed my purchase. Great quality products and service. I will be a continued customer.
Trooper
AZ, United States
2016-10-05
Always happy shopping here.
sandy
AZ, United States
2016-10-05
I have ordered before and everything always come very quick, and I have never had any problems with your service
Miguel
NY, United States
2016-10-05
I am a fan of the your firm but I had to return the vest because I jaust did not like it "in the flesh" so to speak a matter of taste I suppose.
Stan
IN, United States
2016-10-05
The red canvas vest is well-constructed, it seems to be made of quality materials, and the size I ordered fits just as the online guide suggested. In sum, this seems to have been a good buy.
Keith
FL, United States
2016-10-04
Incredible experience! All the products were superior quality. One item was too small and needed to be returned/exchanged. That process was simple and timely. I'll be ordering from Gentlemans Emporium again without hesitation! Job well done.
Donnie
OR, United States
2016-10-04
Excellent service!! Fast shipping, very good response on receiving send backs, pair price for the quality. Could not be happier. Customer for life....
Martin
PA, United States
2016-10-03
These guys are the best when it comes to quality, price and fashion sense. There is none better. I am a loyal customer for life!
Desi and Justin
PA, United States
2016-10-03
All the items arrived in a timely manner and were in excellent condition. We purchased a full outfit and the only thing that was not a good fit was the hat so we ordered the next size and it came faster than anticipated.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-10-09

Alan
Oct 8, 2016
Great for Cosplay!
Well fitting, but a little thin for what I expected. They look nicer than plain cotton gloves so it'll add a nice touch to your outfit, but it doesn't feel much sturdier than plain cotton; those can be found cheaper if you're not interested in the dress gloves' style.
Alan
Oct 8, 2016
Great for Cosplay!
Well fitting gauntlet-style gloves, perfect for cosplay and conventions. The leather is thin enough that I feel like I can still turn a doorknob or hold a phone, but doesn't feel flimsy. The forearm portion is a little wider than I expected, but I suspect when I'm wearing long sleeves for my outfit it'll fit a bit more snugly. Very satisfied.
Alan
Oct 8, 2016
Perfect for cosplay!
A great set of boots that reaches just below my knees (My legs are a little shorter than average) and feels good enough that I could stand to walk around in it for a convention. If you need a set of white boots, there's none better that I have found!
Danny Barry
Broomall, Pe
Oct 7, 2016
VAN DYKE BAMBOO CANE
THE CANE IS MADE VERY WELL. ALTHOUGH, I AM A LITTLE DISAPPOINTED. THE COLORAZATION BETWEEN THE CROOK AND THE STAFF ARE DECIDEDLY DIFFERENT. THE CROOK (HANDLE) IS MUCH DARKER THAN THE STAFF. I THINK I WILL BE ABLE TO STEEL WOOL THE STAFF AND RE-STAIN IT TO A DARKER COLOR.
OLD MUSTANG Lore Immken
Reseda, CA
Oct 7, 2016
work shirt navy
Nice shirt need one in wine color size XL Very happy with the item I purchased in the passed

Oct 7, 2016
Bandolier
Love the item. Came in earlier than expected. I got to use it at the range and it's easy to use. It compliments my single action revolver and I turned a few heads at the range. That was a good feeling. Will continue to do business with Historical Emporium. Excellent products.
Carol
Il
Oct 7, 2016
Pretty but sizing off
I ordered this suit for a murder mystery dinner fundraiser that was set in Old West days. I won the best dressed award! It is a pretty suit. However, the sizing is really off so bear that in mind when ordering. I had read another review that the skirts run small so I ordered a size larger than I normally wear so the skirt would fit (it did) but then the top was way too big! So, skirt ran small, top ran way big. It would be nice if you could order the pieces indidually so that both would fit correctly.
Daniel
Buffalo, Ne
Oct 7, 2016
A Versatile Jacket
While this jacket could technically pass for a Victorian smoking jacket, it is definitely a modern blazer. I have a huge fondness for velvet blazers because they are so versatile. In terms of evening wear, a velvet blazer can be paired with a shirt and tie (especially a bow tie) for a formal event, or it can be paired with a trendy tshirt and jeans for an informal event. This jacket is very handsome, expertly tailored, and will definitely attract a lot of attention. It also comes from Italy, where velvet has been made for centuries. So you can expect the quality to be quite high. These jackets can be very expensive, so this very affordable jacket is definitely entry level, but it still has the high quality tailoring you would expect to come from Italy. Once I get the funds, I will definitely purchase another one.
John Belisle
Burlington, Wa
Oct 7, 2016
Vest and other purchases
Very happy with everything! Thanks.
Will
Santa Cruz, Ca
Oct 7, 2016
happy with purchase
Fantastic vest, and it appears to be well made. The leather thickness is just so, and what I was hoping for. It does provide some warmth as one would expect, but not overly so. The buttons are sewed on properly with small buttons for backing on the inside, so no worries that they will fall off or pull out. I had at least one person ask me if I rode horses!
Frank
Quorn, St, AU
Oct 7, 2016
Twin City Silk Vest-Red
this vest is very well made and is very smooth the colour is just perfect fits like glove I find I am wearing this vest more than others I can definitely recommend this one cheers
Lynn
Clarkston, GA
Oct 7, 2016
Excellent
The vest I bought is exactly what I needed and looks great.
Straw Top Hat
SKU: 003243
Chip
Oct 7, 2016
Good Buy
The hat is well made and everything that I expected. I'm going to upgrade the hat band as I planned to do before the purchase. I would recommend this product to anyone wanting a period correct straw top hat that can easily be upgraded.
Andy
Schaumburg , IL
Oct 7, 2016
Practical yet elegant
I needed a more dressy vest and this fit the bill. Dry clean only encourages me to to not wear it in the barn or fields. Great fit. Love having 4 pockets!
Andy
Schaumburg , IL
Oct 7, 2016
Solid comfy support
These braces get the job done! I couldn't keep my drawers up without 'em!
Timothy Kircher
Beaver Dam, Ke
Oct 7, 2016
22 caliber holster and gunbelt
I'm satisfied with the gun belt but disappointed in the holster. The gunbelt is nicely tooled and sized down to the sizing for 22 caliber shells. The holster seems way to big for my 22 call roughrider. The gun almost disappears in the holster!
Festus
Floyd, Ar
Oct 6, 2016
boots
they are good for a SASS alias and fair priced.
Mark
Collinsville, Il
Oct 6, 2016
Just right
This vest came and was perfect in every way! The fabric, construction, sizing and overall appearance were just what I expected. Thanks!
Sally
San Jose, CA
Oct 6, 2016
great suit
We ordered this suit for a costume party. If we had tried to rent one, the cost would have been almost the same. It arrived in perfect condition and fits great. My husband says the pants are comfortable, and the lining is very nice. The price was very good for the product, and it is a real suit, not a costume, with fully finished details.
Mars
Daly City, CA
Oct 6, 2016
The most ideal side-shield steampunk glasses I could find.
I've been looking for folding side shield steampunk sunglasses - specifically with a brow bar. I was so glad to come across this site! This is the best price and best quality that I've seen without having break my wallet. The only downside I have was the size. I was concerned that the frame wasn't going to fit my face. However a little adjustment with the bridge pieces and a minor angle adjustment at the hinges were a simple solution. Overall, I've fallen in love with these pair and definitely will be picking up some more of their other glasses soon! Thanks!
Jim Taylor
Calgary , Ab, CA
Oct 6, 2016
knickers
Perfect for bowling. Average goin' up.
Brother Large
Johnson City, Te
Oct 6, 2016
Great deal and good fit.
Great fit and good deal.
Gary
Evansville, IN
Oct 6, 2016
Nice Eyes
Goggles are great. Was caught in the rain after participating in the Distinguished Gentleman's Ride in Evansville, IN. Besides looking cool, they served their purpose.
Todd
Norwood, NY
Oct 6, 2016
Nice!
I was pleasantly surprised by the brushed cotton material. It's very comfortable, with a medium heft. It almost looks like wool, but won't be too warm for indoor cosplay.
Gary
Evansville, IN
Oct 6, 2016
Stash was a hit.
Wore this mustache in the Distinguished Gentleman's Ride in Evansville, IN It was a hit. got me on TV.
Rainbow
Burnaby, BC, CA
Oct 6, 2016
Beautiful fabric, though darker than it appears on the site
This tie is quite beautiful, but the colour is definitely darker than what's shown. Not quite, but nearing teal rather than true aqua. I still love it. The tie is also well constructed of gorgeous, quality fabric. My only complaint is that the strap that goes round the collar is only barely long enough (it's maybe even a smidge short, but I'm making it work) for the collar of the shirt I bought from Historical Emporium, a 3X Excelsior dress shirt. Another inch or two on the strap would have made a big difference.
Grundle Thingomancer
Tucson, AZ
Oct 6, 2016
Shiny
Great quality, affordable price. A great place to shop
Grundle Thingomancer
Tucson, AZ
Oct 6, 2016
Fancy Pants
Great quality, affordable price. A great place to shop
Chuck
Houston, Te
Oct 5, 2016
Smoking cap
Great smoking cap
Chuck
Houston, TX
Oct 5, 2016
Shoes
Great quality shoes
Trooper
Tucson, Ar
Oct 5, 2016
Nice
Good quality at a good price.
Sandy
Sun City West, AZ
Oct 5, 2016
Coulter Shirt
The shirt is very nice , The only problem is it runs Large. My husband usually wears a Large and sometimes a XL so I ordered a Large and it was huge had to send it back for a medium. Received the second one with in a week of sending it back.
Martha
Oct 5, 2016
Bella Blouse
Blouse is well made and fits wonderfully except for the cuffs. No consideration has been given to the fact that the forearm grows wider the closer to the elbow and the cuff is the same circumference all around. Thus the cuff is too large at the wrist and am unable to button the last 2 or 3 buttons closest to the elbow. Therefore to wear it comfortably the last 2 or 3 buttons closest to the elbow, being unable to button will mar the outline of the blouse. I hope in future this over site will be rectified. Love the colors and the material is heavy enough I can comfortably wear it in winter. Thank you for a lovely blouse.
Stan
Terre Haute, IN
Oct 5, 2016
classic canvas work vest (crimson)
The vest is well-constructed, fits as the guide suggested, and looks good, especially with casual and western attire.
Dona
Mountain View, Ar
Oct 5, 2016
Not very sturdy
I'm usually very happy with items I purchase from the Historical Emporium, but this watch was very flimsy, with a plastic face, very soft, fragile metal, and the stem doesn't work well to get it to start telling time. I had to pull it out and push it in several times before it started working. I would have sent it back, but the metal scratched and bent a little when I was opening it to put the new battery in, even though I was using a jeweler's watch tool. I figured it wasn't in good enough shape to send back. I work at a State Park, where we dress in period clothing and was going to use this watch for that, but it's not quality enough to wear.

Oct 4, 2016
Love it!
I love the shirt! It fits pretty well, and the sizing chart is accurate.
Dragon Vest
SKU: 000380
Keith
Cape Coral, FL
Oct 4, 2016
Excellent
The dragon vest was the hit of the party. The vest is superior quality, fits as noted in the description, and looks absolutely stunning. I paired it with a black pearl pocket watch and black puff tie for a true gentlemanly look. A really well made garment that I look forward to wearing again.
PLJ
NEW BERLIN, WI
Oct 4, 2016
Fit Issues
I think the coat seemed nice, except I could not actually get it on because the sleeves were extremely small compared to the rest of the garment. I called into Customer Service - which was EXCELLENT - they went into the warehouse and measured different sizes for me only to determine that the sleeves only got bigger by 1/2 inch total even though we looked at every size available, including the very largest size available, even a 3X. Additionally, the jacket arrived with a very strange smell, but I presume that came from the manufacturer.
Andrea
Wi
Oct 4, 2016
Victorian Boot
Just what I was looking for! Good look for stage productions that take place in the late 19th-early 20th century. Comfortable to boot! Was concerned as to whether I should size up or down because they don't come in half sizes. Sized down and when I took them out of the box I was a little worried, but as soon as I slipped them on I knew I had nothing to worry about. Fit beautifully. Came incredibly fast as well.
Martin A Dean
Philadelphia, Pe
Oct 3, 2016
Masterful
Yet another great addition to my repertoire of vests courtesy of The Emporium. This sleek, smooth, lightweight masterpiece adds a cool and elegant aura to the most mundane outfit. Character and chic exudes while donning this stylish vest. Simply put, this one is a must have for every gentlemen's wardrobe.
Martin
Philadelphia, Pe
Oct 3, 2016
Good Guys Wear Black Too
Black is back and with a vengeance! This midnight marauder is the big brother of the Callahan. And if you are wondering whats the difference between the two, let me be the one to tell you, the big, bad Baxter is much heavier, thicker and warmer than his lighter, thinner, and breezier sibling. The Baxter is definitely only to be worn in the colder months. And like all of The Emporium's vests, construction is top notch and its ebony hue is sure to match everything in your closet. You just can't go wrong with this vest. Now come get one!
Eva R
Oct 3, 2016
Well made and look great!
They were exactly what my husband was looking for to complete his Steampunk costumes. Well made and look great!
WJCraig
Oct 3, 2016
Five Stars
Great! Very comfortable! May shift entire wardrobe to these clothes.
Marc McG
Oct 3, 2016
Five Stars
The quality and look very nice with the rest of my outfit.
A. Wells
Oct 3, 2016
Great for dr. horrible costume
I'm a small woman (5'3 120 lbs) and bought a size small. Because I am so short, I will need to hem the bottom and the sleeves- right now the coat goes all the way down to the floor, so keep that in mind if you are a woman ordering this. That said, I love it! It's high quality- doesn't feel like the cheap costumes you get from Halloween stores. I know that this costume will last and I'll likely wear it for the next several years. Glad I made this purchase instead of going for a cheaper version.
Michael P
Oct 3, 2016
Best. Overcoat. Ever.
Possibly the favorite item I've ordered from Historical Emporium so far, this is a strong, sturdy, and warm overcoat with great style. Definitely draws attention, but doesn't look like a cheap costume coat at all. Warm, practical, and effective... kept me comfortable and dry on a recent boat tour of Prince William Sound, Alaska.
Mark
Wilmington, DE
Oct 3, 2016
Exceeded Expectations
EXCELLENT EXCELLENT Quality.....Very reasonable pricing. Very quick delivery with solid packaging. Outstanding!

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