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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-10-16

J. Evans
TX, United States
2016-10-16
Great product!! Fast delivery!!!! Thanks
Chic
IL, United States
2016-10-15
great stuff!! shirt was very well made, looked great on. Material very high quality.
K. Vig
UT, United States
2016-10-15
This is what a business that serves the public should strive to be like. I spent over an hour on the phone, twice, putting together my orders. Both ladies were extremely helpful and never seemed frustrated with my endless questions. The had very helpful suggestions when I asked their opinions. This is how you earn a customer.
Thomas
GA, United States
2016-10-14
Marie helped me with some fashion questions to help me decide what to get for a good match. Great advice! Everything looks great together. Top quality!
Ric
TX, United States
2016-10-14
Everything was just as described and the sizing was right on.
mike s
NY, United States
2016-10-14
garments ( vest ) run small had to return for larger size
Pastor d
TX, United States
2016-10-14
It was the suit I needed for my work CW events and it is perfect in all accounts.
Liz W
NC, United States
2016-10-14
I was looking for a blouse to wear in the upcoming play we are doing (Mary Poppins). It was a perfect choice. It fit perfectly except the sleeves were too long, but our costumers took care of that with no problems.
Alejandro
NY, United States
2016-10-14
The customer service, items and overall quality I was very impressed with I did send an email prior Thanking the gentleman emporium team..Awesome were my exact words or amazing...they deserve to be recognized for sure!
Mike
PA, United States
2016-10-14
Very pleased with the products I ordered and shipping/customer service was top notch. I received my package faster than time quoted and order was correct and well packaged. Well done.
Craig S
CA, United States
2016-10-14
I have purchased a number of items from Historical Emporium, and am often surprised by the quickness of the delivery! It usually comes far sooner than I expected! The best thing about Historical Emporium is that the selection is great, and has items I simply can't find elsewhere. Also, in the past I purchased a vest that just did not work for me (not the fault of the vest, it just didn't look right). The folks at Historical Emporium gave me a return approval with no questions or attitude. It made me really want to purchase again, which I have on a number of occasions! The quality of the products are top notch, and the prices are very reasonable. Thanks!
David
GA, United States
2016-10-13
Unhappy with the product I purchased and return it for a full refund. Customer service was great and very helpful. No problem with the refund. Would shop here again.
John Brown
OK, United States
2016-10-13
Great customer service, fast and polite. Speedy shipping. Love the hat. This is actually the second one that I have purchased from Gentleman's Emporium. The first one was the grey tweed. Both well made of quality material. I think these are as well made and as stylish as others at three times the price. Would definitely do business again.
VMBInExile
CA, United States
2016-10-13
I ordered shirts of the same variety I had ordered in the past. Unfortunately H.E. has changed suppliers and the quality of the current product is dramatically lower than what I had ordered previously. "Shoddy" is the best word to use. As a result I cannot endorse H.E. or their merchandise and will not order from them again. To be fair their customer support is excellent. I only wish their products were half the quality of their service.
Linda
CA, United States
2016-10-13
The customer service reps are outstanding!!! Their communication in reply e-mails came so fast and were able to assist me with all of my questions and never loose patience with all of our back and forth e-mails . As a result I was able to order the perfect size dress which fit me like glove.
BEAR
WV, United States
2016-10-13
I WAS LOOKING AT THE REVIEWA ON THE holster AND WASNT SURE IF THIS IS WHAT I WANTED OR NOT. SO AFTER LISTENING TO EVERYONE STORIES I TOOK A CHANCE OF BUYING THE 45 CAL SINGLE HOLSTER AND IT WAS OUTSTANDING! A FRIEND OF MINE HAS ONE THAT HE PAID $500.00 FOR AND HE SAID THAT MINE LOOKS BETTER THAN HIS DID. SO TO SHORTEN THIS STORY I GOT THE 8 INCH HOLSTER AND BELT FOR MY UBERTI 1858 REVOLVER AND IF ANYBODY IS INTERESTED MY SECOND MODEL UBERTI DRAGOON 44 CAL REVOLVER ALSO FIT THE HOLSTER. SEE YOU NEXT TRIP! THANK YALL BEAR FROM SALEM WV
GALfromGA
GA, United States
2016-10-13
I needed a recommendation on ordering a pair of men's boots. Excellent, professional advice. The shoes were a perfect fit!
John W
CA, United States
2016-10-13
Good service, quick delivery, excellent products.
Roxy
CA, United States
2016-10-13
If you are looking to dress authentic for the era that you are looking for, This is the place!
CCauthon
PA, United States
2016-10-13
Overall the experience was top notch. I ordered three skirts, one was too short but at 6'4" in heels this isn't uncommon. The other skirt fit beautifully and was plenty long enough. I purchased the same skirt in the jacquard fabric but it, combined with my plaid corset, became too busy an outfit. The skirt was beautiful though and I only returned it because I didn't need it at the time. I'm planning on ordering the same skirt in gray in the future. I boxed up the two skirts to be returned and got all the way to the post office before I realize I had forgotten the return sheet! Ugh. I added the order info on a slip in the box and called the company to let them know. The woman I talked to was so sweet and helpful--I wish I could recall her name and credit her specifically! The return was processed within 2 days and I received my PayPal refund the same day. Overall, I had a great experience, the quality is impeccable, and everything shipped incredibly fast! I would highly recommend this fabulous company.
Darryl s
BC, Canada
2016-10-13
I had to adjust buckles on suspenders so they stay buckled
Paul
MA, United States
2016-10-13
This is a great resource. I purchased a complete set of clothes for my wedding and couldn't be happier with the results. I will definitely be back and will be recommending this to my wife too. I had to swap a couple of items for different sizes. The lady I spoke to in customer services was very friendly and helpful and the returns process is as simple as it can be.
D-rock
2016-10-13
Friendly phone service. Ordered on a Friday, here on Monday. Superb!
Buzzardbait
TX, United States
2016-10-12
Shipping was quick, return for a smaller size was easy and shipment of replacement was surprisingly fast. Cost of item purchased was very reasonable and the quality was very good.
Guy L
PA, United States
2016-10-12
A quality product,I love it and look forward to shopping there again.I Would recommend this site to anyone.
Lisle S
NY, United States
2016-10-12
I was extremely satisfied with my whole experience dealing with westernemporium.com. Starting with the ordering process right through the delivery and quality of the product. So far, this is the best organization I have ever dealt with - my western hats off to you! Lisle Sanborn Rome, NY
Rebecca Pillsbury V
2016-10-12
I have ordered frequently from gentleman's and ladies' emporium many times in the past 7 years for our personal and theatrical company productions. As we specialize in Gilbert & Sullivan operettas, which are mostly set in the Victorian period, we greatly appreciate not only the quality but the attention to the details and authenticity this company brings to their costumes and accessories. Their Steam Punk outfits and accessories are also fun. We've received many, many compliments regarding the costumes from our audience members. Timely delivery is extremely helpful, and packaging has kept the pieces clean, dry and in one piece. I happily refer your website when people ask from where we got them. Thank you!!
Allan L
OK, United States
2016-10-12
Straight forward excellent customer service and delivery time. Very pleased
Charlie
CA, United States
2016-10-12
With quick communication, provided tracking, and faster than expected shipping, ordering from gentlemansemporium.com was easy and wonderfully pleasant! Definitely planning on returning when working on similar costumes.
Cherryll C
NV, United States
2016-10-12
The delivery was quick. I was concerned about a hat shipping without getting crushed however they listened to my concerns and packed it appropriately. Gorgeous hat,excellent, my husband loved it. Wish I had ordered one in camel color also. Great company to do business with.
dave
2016-10-12
love everything about you guys! the sales the service the products you truly are the best! thanks for everything dave
Simone & Beat H
BL, Switzerland
2016-10-12
Very speedy delivery across the ocean!
Eljeffo
NV, United States
2016-10-12
Gentleman's Emporium is truly in a class by itself. I have shopped pretty much everything else out there and I keep coming back here. I find shopping elsewhere costs me extra time and money. I have to go to multiple sites to even have a chance of finding what always exists here.
Anonymous Customer
2016-10-11
Good fit. Product as displayed. Quick shipping.
WillAdams
PA, United States
2016-10-10
Glad to find such a quality product when searching, and found ordering easy, and the product (deluxe safari jacket) to be accurately described, a good value and well-packaged and delivered in a timely fashion. Thanks!
Rick
VA, United States
2016-10-10
I love the quality, fit and shipping at Gentleman's Emporium. It is very easy to shop and order through the web site. Often, Gentleman's Emporium carries items (like the Tiger's Eye Tie Tack) that I can't find anywhere else. And, the clothing is authentic victorian ware.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-10-16


Oct 15, 2016
Great quality. So spooky.
DC Williams
Meridian, Mi
Oct 15, 2016
Best Halloween Ever
I purchased the Victorian Men's Dress Shirt with the High Stand Collar in black for my steampunk Halloween costume. I paired it with the Crimson Commander's Vest for a factory forman/ engineer look. Following the sizing guide I was a bit nervous of the fit, being a Plus-sized gentleman. I was quite surprised to find the product properly enveloped me. For once I have an awesome costume that isn't being unduely stretched by my figure. Will Buy Again.
K. Vig
Ar
Oct 15, 2016
Great qualiity
Ordered this for my wife for a Steampunk costume. I used the sizing chart and it fir her perfectly. It was intended for our trip to Salem, Mass this year and she has several dresses this goes with perfectly along with her Steampunk outfits. The quality of the materials and workmanship is outstanding. I ordered this on the recommendation from the very nice woman in customer service and my wife loves it. Note to anyone running a business centered around customer service. This company is what you should strive to be like. They have earned my business for life.
K. Vig
Ar
Oct 15, 2016
Great qualiity
Ordered this for my wife for a Steampunk costume. It is so nice she is putting together 2 slightly different versions of Steampunk outfit for our upcoming trip to Salem, Mass. The quality of the materials and workmanship is outstanding. We used the sizing chart and the fit was almost perfect. This is worth the price and is so nice she has already found several ways to incorporate it into her everyday clothing. She wants the black and white versions of this blouse now. Note to anyone running a business centered around customer service. This company is what you should strive to be like. They have earned my business for life.
Thomas
Dahlonega, Ge
Oct 14, 2016
Awesome outfit!
I got this coat, along with the Callahan Trousers and Vest, a few days ago. As soon as I opened the box, I could see the quality was superb! I tried it on, and it fit great! The trousers are being hemmed now, and I am looking forward to wearing it out the first time. I am a War Between The States re-enactor, and I have long admired the styles of the late 19th century. My wife has urged me to get a new suit for when occasions arise to wear a suit. This was my choice, and my wife loves it! She'll be buying something from you soon! Top quality and great service! A special thank you to Marie for helping me decide on this suit and which ties to go with it!
William Holt
Salt Lake City, Ut
Oct 14, 2016
Real eye catcher
These ankle boots are quite stunning. I have received multiple complements on them when I have worn them. The fit is perfect for my size 9 feet and they are incredibly comfortable. The only downside is that the leather components are a little thin. I ripped the pull-on tab on the top back of the boot the first time I put them on, but that was partly my fault for not loosening the laces enough. Even though I loosen them up appropriately here on out, I don't use the tabs for an assist. Beautiful and quite unique footwear
Jeff Baker
Atlanta, GA
Oct 14, 2016
Great Quality
This isn't costume quality. It's truly wearable and durable clothing. I'm very impressed with the cut and feel of this vest. The attention to detail on every part -- the stitching, inner lining, and buttons -- is spot on. When I put it on, I felt like wearing it on a normal basis and not just for the costume I was putting together for it. I highly recommend this product. I'll defiantly be back to pick up other items should the quality remain this high.
Diamond L!l
St. Augustine, Fl
Oct 14, 2016
Got Style?
You will with this skirt. Sweet leg teaser for those Palace Saloon Days...luv it...
Diamond L!l
St. Augustine, Fl
Oct 14, 2016
A beauti
Adore this beautiful piece... Will get a lot if Milage out of it...Gorgeous
Alejandro
jamaica, ny
Oct 14, 2016
Precious Gift
This is very classy and will suit my wedding theme...Absolutely loved this and will wear it again and again....very nice cover and overall design.
Alejandro
jamaica, ny
Oct 14, 2016
The wife loves it!
Its not only for men but they have a classy and grown selection to choose from as well...My wife loves the piece and so do I :)
Alejandro
jamaica, ny
Oct 14, 2016
Very beautiful item
LOVE it even better when u see it and the vintage look is what I was looking for
Cherie Barker
Texas City, TE
Oct 14, 2016
Cotton Twill Walking Skirt
This skirt is as described and I'm quite happy with it. Love that it has adjustable buttons in the waistline. I am 5'8" and it is the perfect length. Should look good with a hoop.
Cherie Barker
Texas City, TE
Oct 14, 2016
Aurora Lace Up Blouse - Cream
I love this blouse! Not only can I wear it for the Victorian event as a costume but I could wear it for a casual night out. Fits perfect and and is as described. Leans more towards a beige than a creme though. Still love it!
Spencer Vest
SKU: 002031

AU
Oct 14, 2016
Brilliant
Another brilliant vest. This makes four. I receive comments all the time as to how the vest looks real good.
Mike
Lansford, Pa
Oct 14, 2016
Nice
This dress is for my granddaughter and I hope she likes it. The material is a little heavier than I expected which is a good thing, will update when my granddaughter tries it on.
Mike
Lansford , Pa
Oct 14, 2016
Very nice
Underskirt seems well made works perfectly with the skirt my wife is wearing. Only "complaint" is the hoops are slightly egg shaped from being in shipping box but i'm sure they will fine after letting sit in their normal position.
Mike
Lansford, Pa
Oct 14, 2016
The Finishing Touch
This hat is the finishing touch on my wife's outfit. It is nicer than a picture can show as I love the little details you see in person. Great hat
Craig Sibley
Chino Hills, Ca
Oct 14, 2016
Quality Product
This vest is perfect for an outfit I am wearing with a vintage "Loden" jacket I recently got from the UK. I was really happy with the great fit, and quality of the waistcoat, and as always, Historical Emporium provided fast, great service on an affordable, quality product. Many thanks!
VMBInExile
San Diego, CA
Oct 13, 2016
Sub-standard Quality
I had ordered this same item before in 2014 but H.E. has changed suppliers apparently. The original shirts were sturdy and very durable and I still wear them often. The current product quality is lighter weight, doesn't hold its shape, is poorly cut and generally shoddy. I won't be ordering again.
Linda
Sausalito, CA
Oct 13, 2016
The dress fits like a glove
I had my eye on this dress for sometime as I attend the Dickens Fair in San Francisco every year. Being in between sizes in the hips I was hesitant to get a size medium for fear of it being too tight or for that matter a large size and it would be too big. The representatives assured me that the larger size would work, and taking into consideration the hoop skit to be worn underneath they were right and as a result , the entire dress fit like a glove. The material is gorgeous and everything from the buttons, the sleeves, the lace and pleats below are extremely well made. Tis true as one other reviewer wrote that if the skirt portion is too long, then simple roll up the waist a bit and voilą! It takes some practice to get used to walking in a hoop skirt but overall the effect is stunning and one feels as if they have gone back in time.
ben
helena, mt, CA
Oct 13, 2016
kinda short
I'm over 6" and this vest was just too short. why don't you have them in tall?
ben
helena, mt
Oct 13, 2016
OK but no creases
these seem like OK pants. I like the lining.
Springfaerie
Boston, MA
Oct 13, 2016
Beautiful design
My youngest daughter is turning 14 & is discovering Victorian Steampunk via me. She has fallen in love with the femme fatale essence embracing the uniqueness of every individual. This parasol spoke to me when I saw it on H.E. but it truly shines through in person. I can't wait to give this to her, thankfully soon, to see the joy it will bring her. Thank you!
Karel Janacek
Newfoundland, Pe
Oct 13, 2016
The Perfect Gentlemen's Shirt
This is an excellent shirt for any high-society costume, and the best part is that this will fit several historical periods. I've already gotten quite a few compliments on it, mostly along the lines of "love your cuffs." The shirt seems durable, not that I've even done swordplay while wearing this yet, but it is well-made, the lace is not too delicate, and it is comfortable both on its own in hot weather, and worn under a coat in colder weather. The shirt is also well-fitted for its type, I have a 38" chest and I do not have any complaints about how size Small fits.
KCMAC
Kansas City, Mi
Oct 13, 2016
Top of the line
I originally bought as part of a costume for an old west party. But wow when it arrived I was amazed at the quality. I'll wear it to the party alright but I'll also wear it for years to come as a handsome clothing accessory.
KCMAC
Kansas City, Mi
Oct 13, 2016
Looks authentic
Real heft to this badge. I don't know what the original badge looks like, but I suspect this is a good facsimile. Purchased this for am old west party.
GALfromGA
Atlanta, Ge, UK
Oct 13, 2016
Leather Boots
Ordered boots for historical presentation. -Perfect! Received correct advice on ordering correct size. Great customer service. Historical Emporium never fails when you are wanting to look your best as you step back in time.
John Welsh
Pleasanton, Ca
Oct 13, 2016
nicely styled
A wonderful vest, well-fitting, goes with so many jackets. Recommended.
John Welsh
Pleasanton, Ca
Oct 13, 2016
superb styling
I wear formal Scottish attire frequently, and the Inverness is the traditional outerwear. Yours fits wonderfully, and is suitable in any weather. I do not hesitate to recommend it as an excellent value.
Nan
Little Rock, AR
Oct 13, 2016
Excellent skirt
High quality. Looks nice!
Bruce
Litchfield, CT
Oct 13, 2016
Great Trousers
Wow was I impressed when I opened the packe! These were exactly what I was looking for. I was nervous about size, but followed the websites recommendation and they are a perfect fit!
Miriam
Apopka, Fl
Oct 13, 2016
Perfect!
I never order clothes online because I'm always disappointed with the fit. I only ordered based on a review that said that sizing was accurate. This was a whole new experience for me. The fit is perfect! I love it. Shipping was incredibly fast and I received my skirt within about a week. I am thrilled with the entire experience!
Ken
Omaha, Ne
Oct 13, 2016
LUV IT LUV IT!!!
The slouch hat I ordered and received is GREAT, I love that hat!!!
Christina BW
Levelland, TX
Oct 13, 2016
Very Nice
The shirtwaist is exactly as described and pictured. It is just perfect.
Chanti
Stamford, CT
Oct 13, 2016
Very nice skirt and good quality
I purchased this skirt in black and red. Both skirts are lovely and fit very nicely. I am normally a size small but went with the medium since I have hips and it fit perfectly. I kept the black and wore it with a white blouse to fit the dinner theme I was attending.
Chanti
Stamford, CT
Oct 13, 2016
Very nice skirt and good quality
I purchased this skirt in black and red. Both skirts are lovely and fit very nicely. I am normally a size small but went with the medium since I have hips and it fit perfectly. I kept the black and wore it with a white blouse to fit the dinner theme I was attending.
telly argyros
bronx, NE
Oct 13, 2016
Looked great for my costume!
i bought this for my bloodborne cosplay which i wore to comic con this year. Overall it was a very nice coat and gave me the exact look i was going for. Plenty of people loved my costume and how accurate i looked, i was really surprised to get so many peoples attention! By the way, this coat is very loose. i ordered a small which was my recommended size and and i could literally fit a second person in the jacket with little issue. Also, the coat is very simple in terms of utility. only side pockets and thats it. No inside pockets or anything else of the sort. At the end of the day it did what i wanted it to do since it was originally for just a costume, but i can see myself wearing it for other reasons in the future, but be prepared to get some weird looks. people kept looking at me like i had 2 noses for some reason.
Lisle Sanborn
Rome, NY
Oct 12, 2016
Gun Cartridge comment
I wish that the cartidges that went into the pistol looked like the ones that go into the holster belt - had a gray end to look like a real cartridge.
Natalie
Adelaide , So, AU
Oct 12, 2016
Deluxe indeed
These are really special quality and are ideal for women's silk shirts etc Many thanks
Allan
Ada, OK
Oct 12, 2016
Wonderful garment
The product is as advertised, wonderfully crafted and a truly nice piece that can be paired with a lot of different attire. Extremely satisfied.
Smythe
Newport, MI
Oct 12, 2016
Great shoes
Bought these for a costume party. Ended up wearing them out for an evening before the party. Most comfortable shoes I own! High quality, great fit. I usually wear an 11.5, twelves fit great.
PJ Gallegos
Portland, OR
Oct 12, 2016
Lombard Silk vest
The product arrived before the scheduled date of arrival. It was well packaged and shipped on a hanger in a plastic bag. The vest is very well made and the fit is flattering. Thanks for such quality products and excellent customer service.
Simone & Beat Heer
BL, CH
Oct 12, 2016
Dressed Like a Lady
The hat looks even better original than on the picture! It fits perfectly and really completes our period correct dresses.
Eljeffo
Las Vegas, NV
Oct 12, 2016
Very cool!
When I first saw the picture, I knew these boots were just what I needed to complete the look I wanted. They do not disappoint! They have the added benefit of being very comfortable as well, with no break-in period required. When they arrived I thought at first I had bought them in the wrong size, they looked a little big! This was just my imagination,as the toes are almost like cowboy boots, with a blunt point. They are true to size. The only downside, and it didn't last long, was the smell of these when you first take them out of the box. VERY strong glue smell! It disappeared completely after a couple of days, as I assumed it would. So, to sum up, these were everything I dreamed they would be and more! Even better looking in person than the pictures suggest. I need the other two colors now!lol.
Suzanne
San Jose, CA
Oct 12, 2016
Love it!
Perfect!
jeanie
Accokeek, Ma
Oct 11, 2016
My 2nd pair
These are some cool antique googles to tie on your top hat (it's a fabric tie, not a buckle). Under the black paint is brass, you can use fine steel wool to get some or all of the brass to shine through. The eyepices are real glass, don't let your cat push them off the kitchen counter or you'll have to get another pair. The come tucked in a neat little old tin.
WillAdams
Mechanicsburg, Pa
Oct 10, 2016
Fabulous traditional style and quality
Traditional styling and fit, hardware is top notch, sewing is well-done, as other reviews note, rather long, esp. the belt (but nice to have the extra cloth for some additions) --- my new dress jacket.

Oct 10, 2016
Not what I expected
Alas the size estimates on the site didn't match the real suit at all. 52 normally is my size but I could easily fit twice into this piece Editor's Note: These suits are in US sizes, please refer to the sizing measurements listed.
Rick
Herndon, VA
Oct 10, 2016
Great Waistcoat
I ordered this as a compliment for my dark brown suit and taupe puff tie, and this really tied it all together perfectly. The fabric is soft and substantial; great for a chilly day.
Rick
Herndon, Vi
Oct 10, 2016
Cat's Meow
I searched high and low looking for the perfect compliment for my taupe puff tie and this was it. No one else had anything like it. Perfect!

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