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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-10-23

Oklahoma S
OK, United States
2016-10-23
Best customer service, every time.
NH s
NH, United States
2016-10-23
I needed a victorian blouse for a skit and found two that I liked online at gentlemansemporium.com. The blouses are good quality, fit very well, and arrived promptly, ahead of their scheduled delivery date.
Old Style S
ON, Canada
2016-10-23
Previously, about two years ago or so, I ordered 19th century style glasses that I use when dressed as an old-fashioned Santa. I like the glasses (quite inexpesive) very much. Recently I ordered brown cavalry style boots for my custom made Santa suit after years of not finding suitable boots. They look good, but I haven't really tried them out in full use yet. In just trying them on I candidly find the fit questionable, but they might still be fine if I wear heavier winter style socks, which I suppse is rather appropriate given the time of year I wear my Santa attire. (-: As far as your website and serivice are concerened I have no concerns whatsoever. I am considering purchasing other items from Gentlemen's Emporium.
Ken
BC, Canada
2016-10-22
Helpful customer service re: colour question regarding waistcoat I was interested in. Item came much quicker than expected.
Bathing Beauty
GA, United States
2016-10-21
Good service. Good selection. Prompt delivery. Good experience.
Jason S
IA, United States
2016-10-21
Ordering was simple, and delivery was much faster than expected. Everything was completely satisfactory
Lyle
TX, United States
2016-10-21
They have many wonderful items that can't be found elsewhere. While some may think this is only a place to shop for a fancy dress party, and some items are a bit peculiar, many articles are timeless fashion pieces, particularly their men's vests, neckwear and hats. Hardly a day goes by that I don't wear something purchased here.
T.J.
PA, United States
2016-10-21
I ordered 2 vests online while talking to a representative via phone at the same time. She answered all my questions that I needed to know about a product. Placed the order that day and 3 days later I received my order. Vest's fit perfectly, well-made, and looks good. The 2 vets that I just ordered from Gentleman's Emporium now make 6 total. I'm sure I'll shop again.
Chris
TX, United States
2016-10-21
It fit just like the size sheet said it would, it was very well manufactured. Very sturdy.
Wolf
QC, Canada
2016-10-21
Customer Service was very friendly, knowledgeable, and took the time needed. Sizing was tricky. Customer Service recommended I go exactly with the size recommended, not with the recommendation of other customers who said to go at least one number larger. I went one size larger and the fit is great (I'm 6'4" long legs and arms). The delivery time was right on. Even though I am not happy it took Canadian Customs in Vancouver 1 week to clear the item. It would have been good to have some idea of customs fees. I ended up having to pay another 108$ in Canadian Customs. I am happy with the overall quality. It's not Armani, but it also didn't cost 1000$ .. I would buy more from Gentlemen's Emporium.
Deadwood B
FL, United States
2016-10-21
First choice for my cowboy Action needs. Fast shipping and great selection.
Nickholas M
Stavanger, Norway
2016-10-21
Its just marvellous, fast delivery, from US to Norway.
Archie
NJ, United States
2016-10-21
Wonderful and good qualitiy
Anonymous Customer
2016-10-20
I did not contact anyone. The item came quickly and is very good quality. I found the price a bit daunting, but it is a very nice item.
Zoud
CA, United States
2016-10-20
Very impressed with the service I received as well as the quality of the products I ordered. Yes, I will definitely be shopping here again!
Frank G
PA, United States
2016-10-20
Great easy to use website. Fast shipping.
Anonymous Customer
GA, United States
2016-10-20
I was very happy with the tailcoat. Good quality, fits a little tight on my linebacker shoulders, but easily fixed. Price was fine, but the delivery turnaround - wow. They got it across the country in just a few days. The coat finishes off the look perfectly and will be a great addition to our show. Thank you,
Fr Ted B
LA, United States
2016-10-20
Not only do the two coats I purchased look incredible and very professional, the quality of the stitching and feel of the material are impressive. Well worth the price, which is extremely reasonable. Your company is a great find.
Greg
WI, United States
2016-10-20
The product quality, selection, price and the delivery time were excellent. Thanks.
Steve J
MD, United States
2016-10-20
Great product quality at a great price! My order arrived a few days earlier than expected, which gives me plenty of time to check and accessorize it before the holidays. Another successful purchase... thanks!
Major T
BC, Canada
2016-10-20
Superb.
DaveL
FL, United States
2016-10-20
Just fantastic. All around. Yes, I'll be back.
P. Logan
CO, United States
2016-10-19
Ordered a holster belt on a Thursday and received on Saturday. It is excellent quality and just as described. We also made a mistake while ordering, we called and they were so nice and got it fixed for us and we still received our order in 2 days. Highly recommend. Thank you.
Allie
UT, United States
2016-10-19
Material was perfect. Shipping fast. shirt will do nicely for my mad hatter costume.
Anonymous Customer
Auckland, New Zealand
2016-10-19
Fantastic communication, and I appreciate that an effort was made to allow me to continue with the purchase. The only issue I have is that when you order from overseas, the incredibly overpriced postage that is standard makes many things too expensive if they are shipped direct.
Brenda D
MA, United States
2016-10-19
We were so excited to get it. It looked beautiful. It was for our best man who works for the MBTA in Boston. It fit him to a t. Thank you so much!
Anonymous Customer
WA, United States
2016-10-19
Wonderful! No concerns at all.
KathyB
TX, United States
2016-10-19
I placed my order over the phone and the girl that helped me (sorry - don't remember her name) was ABSOLUTELY WONDERFUL. She went to the trouble of rushing my order so that it went out in the last shipment of the day since I was in a major time crunch called having a husband who waits until the last minute to tell me he needs something!! She said it would be here by Thursday and we received it on a Tuesday. Doesn't get any better than that. I have already recommended your company to other reenactors! If I could give you 10 stars, I would.
Porter
WA, United States
2016-10-18
First time looking for steam punk outfits and asscessories. Tried Amazon and several other sites from China. Either the site was too difficult to navigate or the delivery times would not meet my needs (which were 2 -3 weeks). The products I have received so far have exceeded my expectations in all respects. What a delight! Prices seemed a little high at first, but the quality of what I have received fully warranted. Will be adding to my outfit often. Thanks
T. Thuringer
CA, United States
2016-10-17
Ordering was a breeze and the delivery time was very quick.
Curtis B
2016-10-17
Even though I made a mistake on my own measurements, these people went out of their way in many ways to help me correct the problem and in plenty of time for my event.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-10-23

Pam
Mansfield, MA
Oct 22, 2016
Lovely blouse, but too small
I ordered this blouse for a special event in which I had a time deadline. When I received the blouse I was totally in love with the look, the design and the quality. Unfortunately, the size was a problem. I normally always wear a medium in a blouse. This blouse was considerably smaller than the mediums that I have purchased in the past. Due to a deadline, I was unable to return the blouse for a larger size. I opted for a bit of my own tailoring. I let out the front darts and found it wearable. I was so sorry about the fit, otherwise I would have given the blouse 5 stars.

Oct 22, 2016
Awesome holster
Great holster fits my 357 ruger new vaquero perfectly!
Toilets&dinosaurs
LA, CA
Oct 22, 2016
Too big breast!?
Beautiful! But, large breast space!?
Ken
Vancouver, BC, CA
Oct 22, 2016
Great Waistcoat
Item looked great on web site so I took a chance and purchased. I was impressed with the quality of the item and the fit was just as expected. Wore it to a dinner and got lots of compliments. Great purchase.
Bathing Beauty
Columbus , GA
Oct 22, 2016
Amelia, Are These Yours??
Usable item under other clothing. Wrinkle easily and thin. But drawstring really helps get a good fit. Worked fine under my outfit.
dimitrios cayavidis
San Jose, CA
Oct 21, 2016
Rig
I am very happy with my rig thank you very much for your excellent service I will continue my business in the future with historical emporium Have a Great day 😊
Jason S
Io
Oct 21, 2016
Very satisfactory
The jacket is good quality. The fabric is soft, and the jacket is very comfortable. It is a professionally made garment and not just a costume piece. Extremely satisfied.
Mary
Cape Cod, MA
Oct 21, 2016
Love the blouse
Victorian feel, love the blouse and fit.
Scottea_S
Seattle, WA
Oct 21, 2016
Stylish, Classy and High Quality
This cane is exactly what I was hoping it would be, the real deal. I was a little concerned that it would be propish, but it is not. It's a ver nice classy and elegant cane. I'm looking forward to showing it off as part of my Willy Wonka costume next week.
Chris
Austin, Te
Oct 21, 2016
I am so happy with this purchase.
This is not a piece of costume junk, this is the real deal. This vest will easily hold up to daily wear and I am so relieved to know that. It is sturdy and fit just like the size sheet said it would. I am very comfortable with this purchase. Oh yeah it looks good also, my girl said it had a slimming effect on me, and I didn't even have to prompt her to get her to say it.
Fairchild Shirt
SKU: 002007
Nickholas Maclergan
Stavanger, NO
Oct 21, 2016
Best ever
I have some other shirts from Emporium, but this is my favorite, Iu just love it, and the opertunity to change the collar ;-) I can use it all the time
Nickholas Maclergan
Stavanger, NO
Oct 21, 2016
Marvellous
I have been looking on this vest for some time, and its just marvellous. All that I can dream of, it is now a part of my regular vest, when I intend to be in parties in Norway, and finer gatherings
Archie Burnett
New Brunswick, N
Oct 21, 2016
Pants
Wonderful call quality. Very sturdy pants. Wonderful striped embroidered stitching.
Trish
San Diego, Ca
Oct 21, 2016
Love it!
I love my blouse. It's so period perfect. I use it for my Dicken's caroling costume. So well made and true to size.

Oct 20, 2016
A lovely reproduction of a vintage coat
The material is beautiful. The buttons are as well. It seems to run a bit small. The coat seems well made and a nice reproduction of a vintage Edwardian coat.
John
Orlando
Oct 20, 2016
Button suspender pants
These made a beautiful pair of suspender trousers for my Santa Claus appearances. They are hard to find for big people too. Thanks to service for following through on my request by checking to see if they were in stock, finding them in the warehouse and following through on the order.
Mikey the bandit
Fort Frances, On, CA
Oct 20, 2016
Duded up!
Hello What a way to get the people at Church all worked up when I walked in and let them see the wonderful, colourful blue sparkling vest and bow tie. The women love me and the men hate me but Historical Emporium Thank you.
Frank
Ephrata, Pa
Oct 20, 2016
Great fit
This vest fits great. True to sizing chart. I would have rated it a five but when I tried to unbutton it, to initially try it on, the top button came off. They are four hole buttons but they were only sewed thru two. If I pulled on the thread hanging from the rest of them, it would come unraveled. The material and construction of the rest of the vest seemed first rate.
Dee
Stuart, FL
Oct 20, 2016
Fishtail skirt
I purchased this skirt as the first piece to build upon for a steampunk look! This skirt is beautiful. Needs a little hem but otherwise fits beautifully. Rides high on natural waist which makes it perfect for Wearing with a crop or long jacket! The grey is actually the perfect neutral to build on. Very figure flattering! Makes a tail where there isn't one if you get the picture..very feminine. Get it! You won't regret it. I will be wearing this for a special occasion, not just costume.
Ken Burke
West Hartford, CT
Oct 20, 2016
NICE AND WARM
A pleasant thing to wear. I also bought a matching scarf and derby hat. Keep up the good work!!!
Ken Burke
West Hartford, CT
Oct 20, 2016
EXCELLENT!!!
I can think of nothing bad to say about it. It meets my expectations in every way, manner, shape, and form.
Robert N Stephenson
HAWTHORNDENE, SA, AU
Oct 20, 2016
perfect to work in
hardy garment, perfect for work wear, as I wear Victorian clothes as yard wear as well as daily.
Robert N Stephenson
HAWTHORNDENE, SA, AU
Oct 20, 2016
Surprises
I can say without a doubt the Gordon Trousers are the best quality trousers I have bought in any style and from any era. These are simply beautifully made.
Pete
North Kingstown , RI
Oct 20, 2016
Just what I expected
Ordered the lab coat as part of a Halloween costume. It arrived super quick and was exactly what I was looking for.

No
Oct 20, 2016
Western Bow Tie
Steve Jordan
Germantown, MD
Oct 20, 2016
Great coat!
I was concerned that this coat would look small on a big 6'-2" guy like me... but it fits great! A welcome addition to my costume collection, and I hope to get further mileage beyond just Halloween!
DaveL
Lutz, Fl
Oct 20, 2016
Very nice and sturdy
While the material texture wasn't what I expected (a little courser than I thought it would be), it is in no way 'bad'. It seems pretty rugged and has a good feel when worn. I'm a little guy, so even the 36 was a bit big for me, but I got it tailored, and when I got it back it was "Wow!". Very good looking. The look of the coat didn't change of course, just the fit to my wee little body. :-) Also, I'd like to mention that the delivery time was great, and everything went smoothly! I'm destined to shop here again!
Jim Purvey
Bloomington, Mi
Oct 20, 2016
Burford Vest - Gray Tweed
The vest fit perfect and I got more than a few compliments! Delivery was quick although it should be noted that I selected the most expensive (and fastest) shipping option. Excellent variety of products!
Ed Leto
Morgantown, KY
Oct 20, 2016
Product Quality
Good quality product. Easy to use and comfortable to wear.
Daniel
Florence, Al
Oct 19, 2016
Sweet
Was very happy with these glasses, they fit perfect over my regular glasses; loved the color as well.
Daniel
Florence, Al
Oct 19, 2016
Outstanding
The cloak was an amazing piece for my steampunk court outfit. It was a huge success and looked good.
Daniel
Florence, Al
Oct 19, 2016
Amazing
When I got the hat, it was amazing quality; better than any other sites. For the price I would recommend it and I have to a couple of friends.

Oct 19, 2016
Nice looking
Great look, love it!

Oct 19, 2016
Classic
Great look, wear with jeans and button down.
Martin A Dean
Philadelphia, Pe
Oct 19, 2016
Must Have
If you are a loyal customer of The Emporium like me, then you already know that they create the most handsome Gentlemen and gorgeous Ladies garments found anywhere in the world. Their trademark clothing line is known for its fine character, sheer quality, remarkable style all topped off with affordable prices that can not be rivaled by any other competitor. But having said all of that, I must admit, there are times even when The Emporium out does itself. The Ridgewood Herringbone Tweed Vest - Brown, is that such time. Trust me when I say, this vest is a must have.

Oct 19, 2016
too big I can't wear it
I received the hat during a hurricane watch with all the prep work need and the tear down I didn't get a chance to try it on. Now it is too late to return it. The hat is nice but, it needs to be a small which you don't carry. so $68 hanging on the wall.
The Klondike Boilerman
Satori., Al
Oct 19, 2016
PERFECT
This cap is PERFECT in every way! The sizing is correct. The antiqued leather eight panels of the cap and the bill match faultlessly! I particularly like the pliable, shorter bill. And once again, the service from HISTORICAL EMPORIUM is Outstanding! I am certainly wearing this cap while firing the boilers here in the Klondike! This cap is another PERFECT piece of vintage style personal gear from HISTORICAL EMPORIUM! Thank you!
Kathy B
Montgomery, Te
Oct 19, 2016
Shirt
This shirt is really nice. Good quality material and well made. Well worth the price. Hubby loves it and we will be ordering from you again! Great customer service too!!!
Kathy B
Montgomery, Te
Oct 19, 2016
Ascot
The ascot for my husband was beautiful. It was even nicer than shown online and we both thought the price was very reasonable. I have recommended your company to others and if I could give you 10 stars, I would. GREAT SERVICE too!!!!

Oct 19, 2016
Meh
Meh. Fit a bit large, not really well made, unfortunately. For what I paid I expected much better.
Porter
Seattle, WA
Oct 18, 2016
Gentleman Adventurer
What a kick I received when my hat arrived. The quality is excellent, will be wearing this for many years to come.
Porter
Seattle, WA
Oct 18, 2016
Stylish
The quality of this product is very understated. Stitching is very good. Color is excellent. The photo did not show the adjustable strap in the back or the detailed pattern of the material. Wonderful buy, very satisfied.

Santa Cruz, CA
Oct 17, 2016
Steampunk Hat
This is a well made hat. It is true to the picture and well worth the price.

Santa Cruz, CA
Oct 17, 2016
Willow Classic Corset
This is a gorgeous corset. It is made very well and the fabric is beautiful. I loved everything about the corset but had to return it because it was too long and did not fit my torso. I am 5'3 and when I fit this under the breasts as designed, the bottom of the corset was down on my hips. I wish it would have worked out because it is a gorgeous piece.
Curtis Buck
Fullerton, ca
Oct 17, 2016
complements plus
I always get at least one complement on the hat when I wear it to an event. Often I receive many and even an invitation to work. The hat fits great and goes with the rest of my steam punk costume.
Raven
Franklin, Wi
Oct 17, 2016
Comfy and good-looking!
I put these fingerless gloves on my aching hands as soon as they arrived; the warmth was luxurious, while my fingertips stayed clear to work. I've snipped a few finishing threads that protruded from the ends, but they were still knotted together at the base, so I don't fear unraveling. These look suitable for any kind of wear, formal or informal, and let me grip my walking stick securely, so there's no situation I can't wear them into. (Well, maybe swimming....) Thank you so much, I'm very happy with this purchase!

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