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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-10-30

Doug
BC, Canada
2016-10-30
The product is fine except for the dye my complaint is that i had to exchange for a smaller size and by the time i finished with all the shipping charges and customs it was $160.00 extra. I don't see why i had to pay Canadian customs twice on an exchanged item
Rich
CA, United States
2016-10-29
I purchased this shirt before. I had to get myself another one after my wife commandeered the first one for herself! I ordered an extra one as a gift.
M. Nadalin
ON, Canada
2016-10-28
Not so great for Canadian shoppers. Taxes and duty, along with the exchange rate, makes it very expensive. The products are great but if you are ordering from Canada try and have your purchases sent to a friend in the States and have them bring it to you.
Anonymous Customer
MN, United States
2016-10-28
Top Notch customer service.
Pam
CA, United States
2016-10-28
All of the items that were ordered were here within the week. The quality is great and everything fit exactly. I am extremely pleased with the quality and consistent customer service. Great job!!!
Thomas m
NY, United States
2016-10-28
Great quality Trousers Excellent customer service
Ray L
MI, United States
2016-10-28
Very happy with the shirt and jacket, the look and feel is very authentic to the time period.
J Cox
NV, United States
2016-10-28
What a great overall experience. Real and durable items at a reasonable price and shipped fast. I'll be back again!
Jack
NY, United States
2016-10-28
Mad Scientist lab coat was a sensation at the Halloween party and I have figured out how to reconfigure it into a Cossack outfit for next year. Interestingly it did not freak out my dog or cats who are really panicked when I wear a Santa Claus suit.
Michael C
2016-10-28
My wife is going to love this bracelet when she receives it on Christmas day.
Halfpint
IA, United States
2016-10-28
Fantastic selections, quick shipping and very high quality products!
Alex
2016-10-27
hats arrived quickly. I ordered 2 hats; one exceeded my expectations and the other not as much but was very happy with both. Good customer service.
Anonymous Customer
2016-10-27
The gloves are perfect in length and solid color black. I can wear them with multiple outfits.
Stacey
CA, United States
2016-10-27
The Vivian fishtail skirt is well made and looks great on. So glad I found this website!!!
Anonymous Customer
2016-10-27
Great products and l got them really fast! I ordered suspenders and pants, and the pants were too big, so I re-ordered a size smaller and unfortunately had to pay for postage twice. I had measured my waist, as they recommended, but I should have just gone for one size larger than my jean size. I might just like my Trousers on the tight side.
Darrell Strong S
2016-10-27
I have wanted a pair of corsair type boots forever. Your are awesome and now i want a black pair. I also am looking at an inverness coat. I really liked you card with the employee signatures. Very nice touch. DX Pryme (darrell strong sr.)
[email protected]
OR, United States
2016-10-27
Love it. Better than I expected.
laura
WI, United States
2016-10-27
Prices are absolutely astronomical.!!! $69 for a simple vest and then shipping and handling cost almost $85... special orders take too long..NO responses to inquiry for when something would be back in stock...
Jwall
AZ, United States
2016-10-27
I was extremely happy with the vest I bought. It was a high quality product looked so cool and showed up when it was scheduled thank you so much
Trudie
North Island, New Zealand
2016-10-27
Awesome job, good quality and fast service.
R. Rowley
KY, United States
2016-10-27
There are a lot of cheap costume supply sources on the internet, but I was quite surprised with the quality and selection at historicalemporium.com. The goggles, hat, and accessories I ordered were all well-made, exactly as advertised, and fairly priced. My items came quickly and were well packaged. Please consider giving them your business, as it is obvious they love what they do.
Seth F. Weaver, S
NC, United States
2016-10-27
This is my third purchase from Gentlemans Emporium. Your items are so unique and superbly crafted that I have trouble picking exactly what I want. I first purchased a replacement bush jacket and the one I got is very well tailored and like NOTHING from retail stores. Then I purchased 2 classic vests that I know will give my tired wardroobe a wonderful Victorian look. I can't wait to recommend my fashion treasures to others.
Mens Cavalry Boot
CA, United States
2016-10-27
Online shopping was easy. Delivery was much faster than I expected. I just wish there had been an extra- wide size option for the boots.
D N Davis
OR, United States
2016-10-27
Product was as advertised--excellent quality. customer service was great and speed of delivery was outstanding Satisfying experience
Richard A. E
WV, United States
2016-10-27
I recently purchased suspenders from Gentleman Emporium and noted on my order that I was a small man and needed suspenders that were not too long and wide. To my surprise, a representative called me to discuss the length of the suspenders that were in stock and recommend a particular type that would fit me far better than others listed. She mailed them out with the stipulation that they could be returned should they not fit. They were in my post office box the next Monday having been flown across the country and gone through the post office's sorting process in a matter of days. The suspenders were a very good fit. I'm pleased with them and will order another set when needed. Thank you.
David
TX, United States
2016-10-27
Ordering process was very simple and self-explanatory. The vest I ordered fit a little weird but after a small amount of altering it is now as it should be. I reached out to ask a question and got a very timely and polite answer.
Richard
CA, United States
2016-10-27
I am a retired Peace Officer with a collection of authentic obsolete law enforcement badges and a few seconds or reproductions type badges included. I also collect Colt Single Action Army revolvers. I purchased the western style reproduction badges to accompany my modest display of western :cowboy" revolvers. I am very satisfied with the quality of the badges and the entire transaction. I would recommend Western Emporium to others with no hesitation.
LAZARUS DEMPSEY
NJ, United States
2016-10-27
By far one of the best experience I have had in terms of product quality and service satisfaction.
Edward C
2016-10-27
High quality products would recommend to all. Also speedy delivery.
Dunder
KS, United States
2016-10-26
From the day I ordered to holding my purchased items~ all I could say was "man, that was fast!"
L.J. H
KS, United States
2016-10-26
I ordered and received a blouse, a bun (hair), and a wig. The bun did not match my hair color, so I returned it. I followed the directions for a return and it was handled very quickly. The blouse and wig were exactly what I needed. Each fit well and are good quality items. I believe they will last a long time.
Randy Whitcomb
CO, United States
2016-10-26
Very good quality & fits perfectly
Mike B
AK, United States
2016-10-26
Thank you .I found your web site easy to use ,your service was great and shipping to new Zealand very time friendly. Great produces great service. Regards Mike
Anby
OR, United States
2016-10-26
I needed to call customer service to ask about sizing. Extremely helpful and correct information was given to me in a professional and courteous manner.
Tpb
2016-10-25
The postage and customs charges mean that it becomes VERY expensive to order anything from the USA. Whilst these charges are outside the control of the Emporium, it was unfair that the freight charge was only revealed so late in the process of online ordering and puts me off even bothering to look at the site again.
Lawman 1
2016-10-25
My exchange was handled very efficiently and with no difficulties. The product quality is very good.
Anonymous Customer
AL, United States
2016-10-24
Excellent service and beautiful products !
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-10-30

RatBast
Tn
Oct 29, 2016
Quality
I was very pleased with the quality of my vest. It is very well made and I have gotten many compliments on it.
David G.
Marysville, Ca
Oct 29, 2016
Look nice but squeaks
I received the boots in just a few days after I order them,they were packaged very professionally. The boots looked great but the souls were very slick and the function I was going to the sidewalks and roads maybe wet or even have snow on them. I tried the boots on and they squeaked louder than normal leather dress shoes or boots. I returned the boots without any problem and was refunded fully in just a couple of days.
David G.
Marysville, Ca
Oct 29, 2016
Inverness dress coat
I am 5'8" and the med/lg coat is what I ordered first. The order came quickly and packed very professionally. The coat should have been marked a large. I sent it back with no problems they exchanged the coat with a small and it fits perfectly and I received it in just a couple of days.
Gaynor
WA
Oct 29, 2016
Sueded riding pants
This garmet was beautifully made out of quality fabric. Unfortunately the pair I received had a small flaw in the fabric in a visible area so I had to send them back. Fit: These riding pants would probably work best on someone 5'4" or taller. Also the waist is very fitted, no give, even though the garmet has lots of flowing fabric. I'm 5'1" weight 125lbs and the waist on the small was pretty snug ( my waist measures 30") Very disappointed they didn't work.

Oct 29, 2016
Loved the shirt!
Used this during a museum haunted house weekend. Everyone loved it, and kept asking where I purchased it from. My only concern was after dry cleaning, I still had a hard time with getting rid of the underarm smell since the fabric is very delicate. But I would definitely buy from Historical Emporium again!
Michele
Huntsville, Al
Oct 28, 2016
Size guide wrong.
I am a plus-sized woman so I paid attention to the size chart and ordered what, according to their guide, should fit me. Now, in normal US stores, like Belk's, I wear size 20. According to their guide, I needed a size 28 to fit my hips and waist. Since it was a high waist, and a fitted skirt, I wanted to make darn sure it wasn't going to be too small as there was no give. So, I ordered the 28. The 28 is a size and a half too big, and now I'm left trying to figure out in the world I'm going to take this sucker in without messing it up.
Michele
Huntsville, Al
Oct 28, 2016
Needs instructions.
I bought this as a piece to add to my Halloween costume this year - a post-apocalyptic steampunk treasure hunter / Cthulhu cultist. However, I don't know how to use a sextant, so I'm unsure if it is actually a working piece or not. And, since instructions did not come with it, I still don't know.
Michele
Huntsville, Al
Oct 28, 2016
Clearly hand-made
Knowing these are too small for a plus-sized woman like myself, I bought two, intending to use three of the four parts to make one bigger belt for me. Well, that worked beautifully, but I noticed one belt (with its two parts) had single belt-loops, and the other had double belt-loops. Which meant they weren't identical, so they must have been handmade, rather than assembly-line products. Such a wonderful discovery, and making the belts an even more miraculous value for their price!
Michele
Huntsville, Al
Oct 28, 2016
Decorative only
I bought this thinking "Pretty, and safety conscious! Score!" Reality check: The knife is duller than dull, and too small for my sharpener to work on it. So, it looked lovely as a pendant but won't do diddily squat for personal safety.
Michele
Huntsville, Al
Oct 28, 2016
Pretty but useless
I bought this to use as a part of my Halloween costume this year, which was going to be a post-apocalyptic Steampunk treasure hunter / Cthulhu cultist. I planned on putting some loose gemstones I have that are very tiny in it. Like 1/3rd of an inch or less diameter, round stones, tiny. They were too big to fit through the neck. So, it ended up being less effective on my outfit than I had hoped for.
Michele
Huntsville, Al
Oct 28, 2016
Cthulhu
I went Lovecraftian cultist for Halloween this year, and needed lots of octopus stuff to signify Cthulhu. The ring was easy to adjust and very detailed. I loved it!
Michele
Huntsville, Al
Oct 28, 2016
Cthulhu!!!!
For Halloween this year, I planned a post-apocalyptic treasure hunter/cultist persona with heavy Cthulhu leanings. So, I bought a lot of Octopus stuff including these earrings. When I opened them, I was pleasantly surprised - they were nicer and more detailed than the site pictures had implied.
M. Nadalin
Woodstock, On, CA
Oct 28, 2016
Darlington Blouse
Beautiful Blouse! It fits very well and the quality is superior. I have not washed it yet but even if it shrinks a bit the gathers across the back of the shoulders will ensure it will still fit. My husband and I are a professional Santa and Mrs. Claus team and entertain at Christmas events. I bought the blouse, along with the dark green Evelyn skirt, for my Mrs. Claus outfit. It looks great with a red Christmas apron and my other accessories. When I wore it for a "practice run" all our family and friends said "WOW" .
M. Nadalin
Woodstock, ON, CA
Oct 28, 2016
Evelyn Skirt
Lovely skirt. If you are average height you will need to shorten it though. They don't skimp on the material.
Jaggar
Volcano, Ha
Oct 28, 2016
The perfect finishing touch
For my living history presenters costuming.
Chavi Vadoma
Madison, WI
Oct 28, 2016
Very Nice
Well-made, beautiful vest. Shipping was fast. My only complaint, and this is not about the company, is that the vest pockets are too shallow to hold a pocket watch, unless you don't move around much.
thomas mannarino
nyack, Ne
Oct 28, 2016
Baxter dress trousers
Great quality!
J Cox
1, Ne
Oct 28, 2016
Great holster
Ordered this for my Navy .44 and it fits perfect.
J Cox
1, Ne
Oct 28, 2016
Nice!
I really liked the look of these gloves online, but when I got them I was completely blown away. They are very supple leather and are really well made. My hand measurement was between sizes so I ordered the larger size. I wet them down and let them dry while wearing then and they literally "fit like a glove."
Mike
Bowling Green, Ke
Oct 28, 2016
Well worth the money.
Great looking bracelet. My wife will love it.
Halfpint
Des Moines, IA
Oct 28, 2016
Cute purse!
I purchased this to carry to a victorian tea party. It is so cute! I love the light pink color! Great quality!
Halfpint
Des Moines, Io
Oct 28, 2016
Great Winter Skirt!
Wow! This is a amazing skirt! It is very heavy and will be great for my outdoor adventures here when the snow flys here! The extra bottons are a big bonus for adjusting the fit. It is very long and I'm short so I did have to take it to be shortened but that is always a issue for me. I wish it came in differnt lengths. I am planning to order another color!
Halfpint
Des Moines, IA
Oct 28, 2016
Fantastic Jacket!
I was skeptical about how the fabric would be but I was suprised at the high quality. Made very nicely. Very flattering.
Halfpint
Des Moines, Io
Oct 28, 2016
So Pretty!
Love the color! Great quality!
Cindy
Brooklyn Park, MN
Oct 27, 2016
This suit is incredible!
I love the material and the look of this outfit. My only complaint is the the skirt has to be pulled up a little more on me since I am only 5'3. Otherwise it is an awesome ensemble and I am proud to own something like this in my wardrobe.
Bill
Reseda, Ca
Oct 27, 2016
Beautiful gloves.
As usual the gloves came in quick, and look just like the photos. They fit wonderfully, not too loose and not too tight in the fingers. Excellent workmanship, stitching was super good. The gloves feel nice and soft inside, and smooth on the out. The color is nice and consistent, no blemishes in the leather nor coloring. Top notch gloves.
Hair Net - Gray
SKU: 007105
dda
milford, oh
Oct 27, 2016
Hairnet (snood)
I love it and will eventually get more colors
Trudie
Auckland, No, NZ
Oct 27, 2016
I love it
Fantastic hat, totally in love with it. It goes everywhere with me.
Trudie
Auckland, No, NZ
Oct 27, 2016
Very nice coat
This coat was really good quality and I would say it is on the slightly smaller sized of the sizing and personally I could use longer sleeves but I am very tall. Overall excellent.
Dragon Vest
SKU: 000380
Bobby
Bronx, Ne
Oct 27, 2016
Red vest
Love it! Can not wait to wear it with my tuxedo!
Professor Byzantine
Alhmabra, CA
Oct 27, 2016
Great Trousers!!
These trousers are made of excellent material. They're very elegant in appearances but good for any occasion from a casual work day or a formal event. Comfortable and adjustable belt in back make sure for a comfortable waist line.
Bob
Sterling Heights, Mi
Oct 27, 2016
Gauntlets
Nice leather and fit like a glove...lol great quality
Seth F. Weaver, Sr.
Hendersonville, NC
Oct 27, 2016
A Lavish Gold Mens Vest
Seth F. Weaver, Sr.
Hendersonville, NC
Oct 27, 2016
A Handsome Black and Silver Vest

Stockton, CA
Oct 27, 2016
mens cavalry boot
They are just as represented and are real leather. I could not find anything suitable after looking in local stores. They will complete my costume. The only problem was the fit. I ordered 1/2 size longer than usual and length is fine but the instep was way too tight. They would be good for a narrow foot but not wide feet with a high instep. I could not stay in them long enough to think of breaking them in. They are now at the shoe shop for stretching.

Oct 27, 2016
Excellent quality!
Rocketbeard
Sacramento , Ca
Oct 27, 2016
AMBASSADOR Mustache
The quality of realistic mustache is excellent as expected from reputable online company. Good job!
Professor Who
San Antonio, Tx
Oct 27, 2016
Better than expected!
This was a great purchase. Well worth the money The quality was high. Im going to be purchasing from this company again.
Ken Howard
San Francisco, CA
Oct 27, 2016
Still more crap
Still crappy, cheap, poorly made. Again too late to go somewhere else, so I have to put up with it. NEVER again.
Ken Howard
San Francisco, CA
Oct 27, 2016
Cheap crap
Totally cheap crap. Nowhere worth what I paid for it. Totally not satisfied and it is too late to go somewhere else.

Oct 27, 2016
Classy
I bought this hat to use as part of a Steampunk outfit for Holloween, but find that I wear it for other occasions. Really great quality and the sizing was perfect. For that matter all of the items that I purchased from Historical Emporium have been top quality.
Neil
Olathe, Ka
Oct 27, 2016
Burford Vest
As a man who rely on "Big men's" clothing, this vest matched the quality and needs I was looking for. From the cut of the fabric to the stitching and fit, I could not be happier. This makes my second purchase and I look forward to doing business again in the future.
John
Orlando, FL
Oct 27, 2016
Surprisingly high quality jacket
Surprisingly, I found the quality was high. Very authentic heavy canvas. seems where well sewn. I did not the sizes where over sized by about a full size.
Quincy B.
Calgary, Al, CA
Oct 27, 2016
Only One Drawback
These boots were of excellent quality and craftsmanship. My only issue was that they did not fit true-to-size. Although they were both advertised and marked as a size 7, they ran large, and fit more like an 8 at least. I had to return them, as the manufacturer does not offer a smaller size to compensate. And so I would recommend ordering a size down in order to get a good fit. Otherwise, the boots are in fact top-notch; expertly assembled, high quality top grain leather, very sturdy sole and heel, and very attractive.

Oct 26, 2016
Touring hay
Sinister Norton
Oct 26, 2016
Very nice ascot
Sinister Norton
Oct 26, 2016
Excellent vest
ASHLEY
Battletown , Ky
Oct 26, 2016
.38/.357 holster belt
The quality of this item was great. My husband loved it. Our only complaint is that it was too small. It was my fault for not reading the sizing chart. I assumed because my husband wears a size 36 pants that he would need a size 36 holster but he actually needed a 42. I did not reorder because it cost me $12.40 to return it to them and would have cost me yet another $12.40 to reship it back to me.
Lois Hammer
Ellinwood, KS
Oct 26, 2016
Gray wig
I wore this wig when I portrayed an early ancestor for our local historical society's grave side conversation event. I was very pleased with how easy it was to put on. It stayed in place all evening. I received many compliments on how nice I looked.

Ca
Oct 26, 2016
Great product
As described. Perfect for my scientist from Metropolis costume. Only thing I did was to "age" it.
Randy Whitcomb
New castle, Co
Oct 26, 2016
Wonderful quality & it fits perfectly
KMMi
RSF, Ca
Oct 26, 2016
Riding Hat black/burgundy
Great customer service! Shippping very timely, hat well packaged. The hat itself is beautiful! Well made and is built to last! Value for money. Looking forward to wearing it for my Halloween party. FYI. It is on the large side and was sitting too low on my head. Easy fix! Soft Velcro inserts ($7 from hat shop) took care of that.
Brooke
Co
Oct 26, 2016
Great quality!
My blouse is definitely authentic looking and very nicely made. Thick cotton and delicate lace. Would recommend this site for authentic and quality items!

Oct 26, 2016
Great Buy
Outstanding quality for the price. Always appreciate leather products and this is worth its cost
Ludlow Trousers
SKU: 002567
Nickholas Maclergan
Stavanger, NO
Oct 25, 2016
Love them
This is a part of my finer clothes, and is in use in speciall times
Nickholas Maclergan
Stavanger, NO
Oct 25, 2016
Old
For years I have wanted them, and can now use them

Oct 24, 2016
Perfect
Just what I wanted. High quality and really nice looking.

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