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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-11-13

PhilN
IL, United States
2016-11-13
Great storefront and inventory.
Cristianne
IN, United States
2016-11-13
I bought the wrong size. Call customer service. They were very helpful. Returned immediately for exchange. Processed quickly and exchange sent. Thank you for all your help.
John S
NY, United States
2016-11-12
The staff at the Emporium is always very friendly and helpful with an attention to detail. Best place to buy period accurate garments for the beginner and long time enthusiasts.
Ted N
MN, United States
2016-11-12
My experience was wonderful -- first finding you and what I wanted. Second, the delivery was prompt. The exchange we had to make was due to my thinking I could get into a smaller size of the vest but that has been easily corrected. The actual return policy is straight-forward and I did not have to second guess anyone's instructions. My phone conversations were also pleasant -- nice phone voices.
Suzanne
NV, United States
2016-11-12
Love this shop and the quality merchandise they purvey. I purchased pantaloons and fingerless gloves that arrived quickly and were perfectly represented in the online store. Highly recommended, I'll be back for more!
Swampfox
TX, United States
2016-11-12
Got the correct item, correct size and delivery on time. Quality of products was very good and as represented in the ads. None of my items had to be returned or exchanged so I had no need for interaction with humans, but contact info was given to me to facilitate this if needed. Very satisfied customer here.
Debra P
OK, United States
2016-11-11
Awesome completely Awesome!
JK
IL, United States
2016-11-11
What can I say beyond top quality product, excellent customer service, speedy delivery, great value? These people really care about making you a happy customer.
Don M
TX, United States
2016-11-11
Exactally what I wanted. I also have a silver one. Perfect fit and Price.
Robinson R
MI, United States
2016-11-11
Very good service will order again soon
Bob R
2016-11-11
Your website was very easy to work with. The size chart was very helpful based on different cuts from the different manufactures. Everything fit perfect. Everyone at the wedding loved it!
Steampunk G
WA, United States
2016-11-11
I called customer service to order two items on two different days. Both times I was given excellent and friendly personal attention. The items I ordered arrived as promised and were high quality and perfect for my occasion. I would definitely order from this company again
Ricky L
IN, United States
2016-11-10
The soft felt hat is nice but I believe a little. Over priced. I have bought them in the past . But I needed a hat for my outfit with my band. The top of the hat is also about an inch and a half higher than I wanted. But if you can get one in stock I will still purchase it in three different colors . ROYAL BLUE, RED. & BLACK
Jerry P
NE, United States
2016-11-10
I needed the coats for a convention. But I only had about 10 days before the con. I called and your people, said I would get it as fast as they could,and they did. That is why I like doing business with you, you have great people! I will do business with you agin in the future.
Oliver C
PA, United States
2016-11-10
I am a SAG-AFTRA actor and perform as a reenacting musician too. I am grateful that sutler online stores exist with quality products and selection.
J Dickens
NC, United States
2016-11-10
The product was exactly as described and with ease of ordering and the it was received in a short length of time.
Anonymous Customer
FL, United States
2016-11-10
To all of You ...........a great big thank You !!!
Andrew
ON, Canada
2016-11-10
I was able to select from the web-site easily, colors were accurate as were the descriptions of the products.Very pleased with the quality of goods I purchased. I enjoy the old western style. Look forward to buying again and appreciate the accurate picking & mailing. Arrived in excellent condition. Thank-you!
Chris C.
NY, United States
2016-11-10
Service was fast and accurate and all at good price.
Martin
PA, United States
2016-11-10
Thanks for the quality product and great service!
Ben
TN, United States
2016-11-10
I ordered a frock coat and it didn't fit properly. I returned it and right away got the new coat which is great. I also ordered a Derby hat and it fits and looks great. I had a great experience with this company.
Anonymous Customer
CA, United States
2016-11-10
I did not contact gentlemansemporium.... I did however, purchase from the Historical Emporium website.
Richard
CO, United States
2016-11-10
This was my first experience with Gentlemen's Emporium. Definitely won't be my last!
Linda T
MA, United States
2016-11-10
Quality was wonderful and actually fit! I was costuming as size 50 chest man and 3 X of everything was perfect. Attractive and expensive looking items. Delivery time was amazing, I will be using them again.LT
Chris
TX, United States
2016-11-10
The gentleman who helped me with my order when the color of the labcoat i ordered was not available. He went way above any expectations i may have had.
Bruce
CO, United States
2016-11-10
Ordered the stove pipe boot. Came way too large. According to my local shoeman boot was at least one size larger than the size 7 that was order ordered. When I complained, Gentleman's Emporium refunded and paid return postage. Loved the boots, sorry they didn't fit. They were excellent quality.
Malxavier
CT, United States
2016-11-10
Great coat! Very unique, and not the everyone can pull off. It has plenty of room for a suite underneath, and ao far, is great for fall weather. It works for me~
Hilda G
PA, United States
2016-11-10
product was every thing I expected
Alyce
OR, United States
2016-11-09
I really liked the spats
Peter B
WA, Australia
2016-11-09
Service and delivery was excellent thank you
Guy
WI, United States
2016-11-09
The website is fun and easy to navigate. Needless to say the selection is large which is a major plus. I also appreciate the lightening fast delivery and the quality of the merchandise.
Richard E W
CT, United States
2016-11-09
I'm very satisfied overall!
dave
TX, United States
2016-11-09
Very fast delivery and the product is well made and fits well.
Phil
2016-11-09
Spent some time figuring out what I needed, had a question about one item, contacted customer service which responded quickly, made the purchase of 4 items which were delivered promptly.
GofDom
CO, United States
2016-11-09
Great fit, quality and look. This is an outstanding jacket and turns heads. Well worth the price.
Anonymous Customer
OH, United States
2016-11-09
Service was very outstanding. Good quality for the money. Thanks
Gloria, Vintage House
2016-11-09
As a costumer, it is extremely important to me to have quality and historical accuracy when I purchase. The items I have found at Gentlemans Emporium are a wonderful addition to my costume collection. I have also found their selections to be a great time saver when I must quickly order for a theatrical show or event. I have also found their help by phone to be of great value to me when I have been unsure of what size would be the best for cast members that are not so easy to costume..... They understand their products and have been able to guide me when I am determining the best choices to fit my needs
Tom N
London, United Kingdom
2016-11-07
Ordering from the UK I wasn't sure how it would all work, but the service was excellent. I needed to know if it was possible to extend the sleeves (which I could) and this was all dealt with quickly and very efficiently. Overall a first rate service from knowledgeable and committed people.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-11-13

jsclipper
Little Hocking, Oh
Nov 12, 2016
Excellent look and quality
This is an excellent product in quality and appearance...and It matched my date's dress wonderfully.
John
NYC, NY
Nov 12, 2016
Quality and Beauty!
This ascot was picture perfect in so many ways! It was neck wear of exceptional quality and steadfast rigidness. It, and you by proxy, will look sharp.
Aaron
Manhattan, KS
Nov 12, 2016
quality shirt
I was impressed by the quality of this shirt. It's a functional clothing item made to last--not a cheaply made throw-away costume piece! I give it 4 stars instead of 5 because the club collar itself apparently is made of the same material as the rest of the shirt and didn't seem reinforced and more rigid like I expect a collar to be (and like I suspect collars from that time period were).
Aaron
Manhattan, Ka
Nov 12, 2016
quality trousers
I was impressed by the quality of these trousers. They're a functional clothing item made out of thick material and made to last. This is not a cheaply made throw-away costume piece! Note that for me, these trousers ran a little small: a 34-inch waist fit me better than my usual 32-inch. I give these trousers 4 stars instead of 5 only because of the visible brand-tag stitched on the outside, above the seat: such advertising threatens to break the illusion that a period piece like this is intended to create.
Aaron
Manhattan, KS
Nov 12, 2016
quality vest
I was impressed by the quality of this vest--it's a functional clothing item made out of thick material and made to last. This is not a cheaply made throw-away costume piece!
Ted N
St. Paul Minn
Nov 12, 2016
Remembrance
When I was in graduate school in England in the mid-60s, we wore shoulder capes as part of our uniform -- they were wonderful and since my return, I have only once seen a coat that had a cape -- I purchased and wore it out! Now I have found another and while I don't look for the cold in Minnesota, this will bring back warm memories and warm shoulders.
Suzanne
Reno, NV
Nov 12, 2016
Perfect!
These gloves are so well made, I was impressed when I put them on for the first time. Originally purchased for a costume, they will be a regular part of my wardrobe. Thank-you!
Suzanne
Reno, NV
Nov 12, 2016
Great Quality!
I love my new pantaloons, which I purchased to be part of my Halloween costume. Love the quality and make. Thank-you!
Kristine Barber
Chandler, AZ
Nov 12, 2016
Velvet Trimmed Regency Tailcoat
This is a beautiful jacket! It was received very timely, exactly as represented and of superior quality.
Debi
Moore, OK
Nov 12, 2016
Zipper
Inside of corsett needs a flap to cover the zipper on the inside against your skin. It is very uncomfortable after a period of time. But overall love it fits great!
James Rutkowski
White Hall, Ma
Nov 11, 2016
too expensive
Very nice looking but extremely overpriced I could have bought real bullets 4 less than a third of what I paid for dummy bullets
Jeff Kregor
Bourbonnais, Il
Nov 11, 2016
Awesome
Everything about buying this item was awesome, from the great person I spoke with on the phone, to the speedy delivery that exceeded expectations. The lab coat itself is beyond great! I bought it for a costume contest at work, and would have won, but my rival had better legs. Seriously, if I was an actual mad scientist, I couldn't ask for a better lab coat, the quality is that good. It's not just some flimsy item that would look good on stage, the material, construction, and workmanship are all excellent.
Rob L.
Applegate, Ca
Nov 11, 2016
Great Trousers
Got these hemmed the other day and wore them last night. Really comfortable - heavy enough fabric to be warm, but light enough not to be too much in summer weather. I would certainly buy again (or just get a 2nd pair!) Suspenders are lot more comfortable than a belt.
Karen
Wilson, Wy
Nov 11, 2016
Delilah Saloon Dress
The quality of this dress was great. Unfortunately, the top was much larger than the skirt. I wondered if you mixed up the sizes. The skirt fit perfectly, but the top was really big. I pinned it the best I could but was still too big. I did not have time to exchange it, so went to our event with it pinned.
Dan
Chorley, La, UK
Nov 11, 2016
Brilliant exactly as shown
It's a great product fits well with room, exactly as shown.
Dave
Clarkston , Mi
Nov 11, 2016
Montgomery Vest - Silver
Though the vest was beautiful the sizing was off according to the sizing chart. I returned the vest and ordered another Klondike vest that is silver. Still waiting for its arrival.
Dave
CLARKSTON , Mi
Nov 11, 2016
Klondike Vest - Burgandy
Beautiful vest with a perfect fit. Also, Great Quality. I was extremely well please. The time from ordering to arrival was excellent. I look forward to purchasing other items in the near future. Thank you.
Bow tie will
Santa Cruz, Ca
Nov 10, 2016
Nice coat
It appears to be well-made, fits perfectly, and looks fantastic!
Mel
Carson, Ca
Nov 10, 2016
Silk Ascot Tie
My first ascot tie, and I was very pleased with the purchase. I'm glad I purchased the silk tie, the material was pretty nice. More purchase of silk ascot ties for me in the future.Thank You
CW3PA
Nov 10, 2016
Counter Shirt
Great shirt. Runs large, though.
Benjamin Herrin
Kernersville, No
Nov 10, 2016
Exceptionally good
This is a remarkably good coat for the price. As a cosplayer, I'm used to paying twice as much for something comparable, then taking it to a tailor for fitting. The 44 fit me right out of the box and I intend to use it for many years to come.

Nov 10, 2016
Be A Sage
Do you own any sage colored clothing in your wardrobe? I do now thanks to The Emporium! And did you also know that another meaning for sage is to be very wise? Which is exactly what you would be for purchasing this vest. It's soft, subtle, brownish-green colors blend into this handsome, lightweight herringbone patterned fabric giving a very distinguished and polished appearance to its bearer. Be wise like me and get this vest!

Nov 10, 2016
Nice Blouse
I like the fabric and the design on this blouse. I believe the size likely fits fairly true to form around the bust area. The sleeves are fairly long, but the button cuffs will help. I have thinner wrists than some, and usually wear a petite size, so I will have to move the buttons on the sleeves to make them fit properly so the cuffs won't hang down over my hands. I purchased the blouse to wear with a ruffle bustle skirt and they look great together! I purchased the ivory color and it is quite nice. If the sleeves weren't so long I would have given this blouse 5 stars. The fabric is nice and I am sure I will get years of entertainment wearing this outfit from the Historical Emporium.

Nov 10, 2016
Cute skirt!
This is a comfortable skirt, but in my opinion it runs a little large. It does not come in petite sizes, which would be really nice as I have to roll up the waist to avoid dragging the skirt on the ground. Hemming it up is an option, but then the proportion of the length of the ruffles wouldn't look as nice in my opinion. One should also know that twill cotton is a heavy fabric, and there is quite a number of yards of fabric in this gathered skirt. So, the skirt is pretty heavy, as they likely were back in the day. It is 100% cotton and I have not laundered the skirt at this writing, so I cannot provide information on potential shrinkage or not or whether the fabric would fade. This skirt looks great and just the period style I was looking for. I would have given it 5 stars if it fit more as expected. The waistband is elastic which helps make it comfortable, and I purchased a wide belt to wear over the waistband to give my outfit a little more of a finished look.
Vince
brooklyn, Ny
Nov 10, 2016
Bathing suit review
The material is 100 percent polyester, not cotton at all. There is no string to tie the waist band so when you jump in a pool, expect your pants to fall off. I had to buy a shoelace and long needle to thread a waist tie for myself . Very disappointed, no consideration in the planning/ developement stages of this suit at all. A waste of money unless you like cheap materials that fall off you when you use them. Would not even recommend to my enemies
Farnsworth Vest
SKU: 002515
redhawk
Oakland, CA
Nov 10, 2016
Great
Fits great, looks great, feels great.
sergey
Alpharetta, GA
Nov 10, 2016
Looks like i saw in the cinema
I never saw the real 18th century suspenders, but this looks like i saw in cinema. It is too big for me, i'm going to make it short shortly.
Chris
Bedfoef, TX
Nov 10, 2016
Wow
The labcoat is incredible. I know it will be able to take a lot of abuse and last. I cant wait to get another one in black, which is what I originally wanted. However, the red is an amazing color and i am glad i got it.
chertk
Annapolis, md
Nov 10, 2016
Lovr it!
It is made well and looks great on me. Attention to the design was of highest quality
Guy Raychel
Greendale, Wi
Nov 9, 2016
Truly distinguished
The Victorian Top Hat is a very top quality product. I was particularly pleased with the exceptional fit and expect to wear the hat for a very long time.
Wolf
Houston, Tx
Nov 9, 2016
very nice cotton gloves
these are very nice and look period correct. the price is excellent and i got them in the mail very quickly. i just wish they had the soft leather version of these...i have some original ones that i think are kid skin, but they are really nice.
dave
Corsicana, Tx
Nov 9, 2016
Found somethin that fits
I have a hard time buying shirts,coats ,ect.... due to a bit of a belly (not from drinking but diabetic ) plus I am tall through the torso so, finding something that fits properly is a bit of a chore at times . This vest fits me almost like it was tailored for me ,no shirt gap,it closes right,and it looks great .And it has plenty of pockets too . Next up is a top hat and maybe a duster to complete the outfit ,,,oh may need pants and suspenders too .
GoSassy
Miami Beach, FL
Nov 9, 2016
Worked Great
We were happy with the 1900's bathing suit for our 1920's party. Note they run very very large. A Medium fit a 6 ft 3 in make who weighed 190 pounds. Shorts have elastic waste, but shirt quite long and baggy.
GofDom
Denver, CO
Nov 9, 2016
That Regency Look
Great head turner of a jacket, well worth the price.
Don Jason
Sydney , Ne, AU
Nov 9, 2016
wonderful purchase
When this arrived i was blown away by the unscrewable head and the sheer beauty of the faux crystal head on it. the shaft itself of maplewood has a good weight to it like small baseball bat the ebony color matches the overall look of the cane despite it being a nobleman's cane it reminds more of something a archmage would be seen with. very happy with purchase must get another cane
Lord Ramirez
Nov 8, 2016
Keeps you both warm and stulish!
Great fit and look. Measure your head for proper size.
burnsey
Nov 8, 2016
Great, well made pants.
I found out that just ordering a size up is enough for the high waist. I initially ordered up too much, and they were way to big. Once I got the right size, and had the length altered, these pants fit great. I received many compliments on the styling. Well made, heavy material, and the lines at the seams matched nicely. And, a big shout out the the folks at Historical Emporium for excellent service. They were wonderful and easy to work with when taking care of my swap for the right size.
Electric Jim
Parma Heights, Oh
Nov 8, 2016
Needed Repair But Good Once That Was Done
The 14 Inch Brass Telescope looks good as part of my "Steampunk Explorer" costume, though I agree with those that have pointed out that the black leather slip case doesn't look as good as the telescope itself. (The slip case leather doesn't look nearly as high-quality as the leather that surrounds the largest segment of the telescope, which actually looks quite "snazzy".) More importantly, the front lens had detached from the end, presumably during shipment, and was just sitting within the telescope when I received it. Fortunately, the lens was still in good shape and the end piece (that it should have been attached to) simply screws off, so I was able to remove the end piece, carefully Gorilla Glue the lens back to the inside of that end piece, and (once the glue had dried), screw it back on to result in a usable telescope. (Though I was originally more concerned that the telescope "look the part" as a component of my costume than that it actually function, I was still glad to see that after my repairs, the telescope actually did function properly.) The detached lens is the only "problem" aspect of anything I've purchased from Steampunk Emporium / Historical Emporium, and my purchases include the Antique Brass Pocket Compass with Hinged Lid and the Articulated Folding Brass Binoculars - Antique Brass, as well as a shirt, vest, tie, and pair of pants. (The clothing, in particular, seems very well constructed.) The 4-star rating, instead of 5 stars, is for the detached lens and the less-than-ideal slip case.
Electric Jim
Parma Heights, Oh
Nov 8, 2016
Looks And Works Great
The Folding Binoculars look and function even better than I expected, as part of my "Steampunk Explorer" costume. (Because they're part of a costume, their look was uppermost in my mind when I purchased them. But I was also pleased to see that they magnify the view exactly as advertised, as well.)
Electric Jim
Parma Heights, Oh
Nov 8, 2016
Exactly As Desired
The Compass looks great (and, of course, works as it should). The antiqued look gives it just the sort of used-but-functional appearance I was hoping for, as part of my "Steampunk Explorer" costume.

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