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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-11-20

Dee
2016-11-20
Very pleased with everything I purchased. The quality of all items order, outstanding. Thank you
Elliot
2016-11-18
answered email questions quickly. I let staff pick color of one item to go well with the other and it looks great.
Don
AR, United States
2016-11-18
Excellent
Simon
2016-11-18
I had a query with a return parcel and was impressed that there was a REAL person available promtly, who was polite and attentive my needs. The problem was quickly resolved - it was a post office problem! Well done.
Ann Donnelly
MT, United States
2016-11-17
I was extremely satisfied with all the items I bought. The quality of fabric and the garments are the best I've seen. Thank you for having high standards of garments you sell. I will be back and I've already passed your website on to friends. Keep up the excellent work!
Jeff thomas
2016-11-17
My overall experiences with my purchases and customer service has been wonderful. No problems at all.
Bill
AB, Canada
2016-11-17
Good service
Mike W
OK, United States
2016-11-17
I am portraying Ebenezer Scooge in a a couple of weeks and I purchased all of my costume pieces from Gentlemens Emporium. The director of our production and her husband both recommended your company. I am so glad they did. Everything I purchased was perfect. I needed a couple of more items and I ordered them this morning and they are already on their way. I chose to call directly to place my order. I had several questions and I always like to speak directly to those who are assisting me. I was impressed with the outstanding customer service I received. Two thumbs up and 5 Stars!!!!!! Thank you, Mike Weatherford (aka, Scrooge in Gaslight Theatre's production of A Christmas Carol) Enid, Ok
John F
2016-11-17
I called Gentlemans Emporium regarding sizing on leather gloves. The rep was very helpful and knowledgeable of the products. After answering questions on the gloves, she completed my order on the phone. I received my order in just a few days. I am very pleased with the service I received.
Stan M
MA, United States
2016-11-17
Dear Sirs, Great caps! Good quality at a nice price. I LOVE AMERICAN-MADE! Sincerely, Stan Miller
Aj
2016-11-17
I had been looking all over the internet for these boots and every where I looked they were sold out. I actually found your website by accident but it was the best accident that I ever made. These are the best boots ever, especially for the price. I really don't want to talk to much about them so I don't start seeing these boots every where I travel too. (lol)
Anonymous Customer
2016-11-17
I am very happy with the holster, it is really nice and for a good price
Arthur K
ON, Canada
2016-11-17
Thank you very much for your prompt,patient, Customer Service... Enjoy my purchases .. More to come.
sandyw2132
CA, United States
2016-11-17
The gloves and cameo I ordered are beautiful! The perfect accent to my Civil War Gown. Thanks for offering such wonderful items.
Salem
2016-11-17
The service was professional yet personal. The product (Ladies velvet spats) was fantastic! I'm a rock musician and I wore them for a concert I played. I aactually had feedback on my "cooler than usual" boots.
Per A
2016-11-17
The transaction was impeccable in all respects. Overseas shipping costs and tariffs deter frequent purchases, but this is beyond the company's control.
Ian W
Cleveland, United Kingdom
2016-11-17
The item I purchased from Gentleman's Emporium was just what I ordered with very good workmanship with the leather. I will definitely recommend that people I know to buy from this unique company which caters for the enthusiast and re enactment customer. I have dealt with this store before and find their service excellent.
schnelg
CA, United States
2016-11-17
My overall experience with Gentleman's Emporium has been nothing but impeccable. Their website is pretty much your one stop shop for 19th century goods. Their customer service is awesome. I really don't have anything but positive to say with my experience with Gentleman's Emporium. I've already bought additional items from them and they will always be the first place I check if I'm looking for something.
Keith M
UT, United States
2016-11-17
Great stuff. I've bought a pocket watch and a vest from you. I wish there was more big and tall.
JLJ
CA, United States
2016-11-17
My order arrived faster than I had thought it would. It was exactly what my husband wanted and was made very well.
B Woodland
OR, United States
2016-11-16
The "Double Brested Prince Albert wool frock" that I purchased was just what I needed for my Christmas costume. Delivery was ahead of schedule. It was made in the United States.
German
OH, United States
2016-11-16
This vest exceeded my expectations. It is high quality, good looking. I will be ordering more product.
Curt
2016-11-16
Great product, timely delivery.
December
AZ, United States
2016-11-16
Item was beautiful as have been other items.
Thomas T
OH, United States
2016-11-15
Excellent experience. The suit was exactly as advertised, and was true to size. Also, my order arrived earlier than anticipated, which was a real plus!
DaveN
2016-11-14
The gentleman who helped me sounded as though he was right next to me. Both in vocal quality and his ability to listen his presence had an immediacy and focus that let me know his goal was to help me find the best combination and fit. While there was one minor issue that was resolved quickly and easily. The customer service is like the hat I wore...top! At the ball where the outfit was worn many compliments were offered. Other guests were especially impressed by the pattern and material of the red Baker City vest and the contrasting puff tie. The outfit helped make for a grand and special evening.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-11-20

m32
San Francisco, CA
Nov 19, 2016
Great workmanship and style, way too big
I ordered the Water Repellent Canvas Duster after much hemming and hawing and even more measuring of every part of my body to ensure a good fit. I also tried to take into account other overcoats I have owned and I have never been less than an XL as an adult. Just goes to show there's always an exception. I'm 6'2" and 200 lbs. and the XL fits me more like a XXL or XXXL. I get that it's meant to be worn over multiple layers but I could smuggle my 65 lb. coon hound in the extra space of the XL. The sleeves run to the ends of my fingers and I have pretty long arms. So I'm exchanging for a size L and keeping my fingers crossed that it fits better - otherwise I'm out about $30 in shipping costs. All that being said, the quality of the coat is very nice. It's a bit stiff but I imagine that will fade with regular wear. It's a bit rough looking on the inside with extra material hanging over at the seams but I suppose that makes it easier to get the coat custom fit if desired. The outside seams are all nicely finished. Since it is canvas the outside is a bit more rough looking (textured) than a wool or synthetic material coat but that's part of the style. My only real complaint is that there is no inside pocket. I didn't have a chance to test this in the rain so I can't speak to the water repellent nature of the coat.
Linda
Vi
Nov 18, 2016
pinstripe blouse
Very pleased with quality and style of the pinstripe blouse. It was too snug in the cuffs and shoulder so I placed a new order for a larger size and received it within three days. Contacted your return department about returning the smaller blouse and they were extremely prompt and helpful. After getting my first order, I was so pleased that I add a belt to my reorder of the blouse. It has been a pleasure to shop with Historical Emporium.
Linda
Vi
Nov 18, 2016
Pinstripe skirt
I am very pleased with the pinstripe skirt. The fabric and quality are great and the adjustable button waist makes for a good fit.
Halfpint
Io
Nov 18, 2016
Great Skirt!
I really was impressed with this skirt quality. It is very long so I had to have it shortened but I always do. Other wise the fit was perfet! Very flattering with the somerset blouse's. Would work for a pioneer, victorian or old west look.
Halfpint
Io
Nov 18, 2016
Pretty Calico
High quality blouse. The calico is really pretty. I saw the girl in the movie "Angels and outlaws" wearing it as well! I will be ordering more of these!
Halfpint
Io
Nov 18, 2016
Pretty Calico
High quality blouse. The calico is reaaly pretty. I saw the girl in the movie "Angels and outlaws" wearing it as well! I will be ordering more of these!
Halfpint
Io
Nov 18, 2016
lbeautiful color!
Love this blouse! I now have ordered several! This one is my favorite color so far! Very good quality.
fotokultur
Zald, ZH, CH
Nov 18, 2016
only acceptable
As soon as unpacked, buttons fell off, material ist very light, its carnival costume, if you search for a good similar coat please choose the more heavier and more expensive coat.
Ann Donnelly
Bigfork, MT
Nov 17, 2016
Blouse
I was very please with the great fit of this blouse! Very nice clothes all around. I have bought other items and they too are of a very nice quality. I will be buying from them in the future and recommend them highly.
Ann
Bigfork , Mo
Nov 17, 2016
Vest
I bought 2 vest, one black and one tan. The fit is perfect! The quality is excellent and the shipment box was also very well done. I will be buying more items in the future and I recommend them highly.
Thomas Priester
Fayetteville , Nc
Nov 17, 2016
Thomas Priester
Great product...I am a consumer for life!
Cull
Colorado Springs, Co
Nov 17, 2016
Great vest
I do love the vest, it works into the way I have up graded my wardrobe. I have bought the vest for everyday wear along with cravets and ascots. I have gotten many good comments on it, and I will buy more! This vest and others like it fit into a new/old combo of dress, clean and different. It seems to be going over well.
Bill Flanigan
Nov 17, 2016
Elegant but Functional
This is elegant, but also a serious cane that will support a heavy man. Only complaint is that the handle would not stay tight. Got some bolt lock liquid at the hardware store and that worked fine.

Nov 17, 2016
Elegant
Fine product. Size as expected

Nov 17, 2016
Plain Black Western Holster
It is a really nice holster for a great price. The holster fits great using the sizing instructions provided.
Salem
CA
Nov 17, 2016
Ladies Spats
Well-made. Gorgeous. The piece de resistance on my entire gig attire. Many Thanks!
Jonathan
lexington , Ke
Nov 17, 2016
very nice
very cool hat band i got mine for a costume from the game assassin s creed syndicate looks nice on my top hat
Dr. Vardmoore...
Saint Elsewhere, Ca
Nov 17, 2016
Excellent Quality!!
This costume is excellent in quality! Real buttons, 100% cotton, machine washable, very well sewn. I'm 5'8" and the M/L fits me fine. If you're bigger, get the XXL.

Nov 17, 2016
Order at your own risk.
I was beyond disappointed when I received the coat. I saw a lot of complaints on reviews that the coat runs very small, so I ordered it two sizes larger than I usually wear. It was so small that it was and inch from even closing. The lable read U.S. size 14 (not the size I ordered and it was more like a size 12). After paying to send it back, they called and said it was a size 4X, which is IMPOSSIBLE. They said it was the largest size available. The entire process was confusing & irritating to say the least. I will not be purchasing any more products from this company ever again. Beyond disappointed with the bizarre sizing and customer 'service'.
beverly
Reno, Ne
Nov 17, 2016
Diamond Belt
Beautifully made, quality materials. Very happy it got here so quickly!!!

Nov 17, 2016
Absolutely Great
I've bought from these guys before and the authentic nature of their products is amazing. It was as cheap as a pair of jeans and the delivery was fast too.
Marshal Bailey
Dodge City, Ka
Nov 17, 2016
Loose Buttons
I previously owned this same shirt and had it for many years, so I thought I would order another one from you. When I got it in, one of the buttons came off as I was getting the shirt out of the plastic wrap. Upon closer examination, I found that ALL of the buttons were only stitched on with a single thread. I know that you folks are just 'jobbers' and do no manufacture this shirt, but it might go a long ways towards future sales if you would contact the company and tell them that they need to up their quality just a smidgen.. most folks don't want to spend an evening at the sewing machine just so they can wear a brand new shirt for the first time.
Keith Miller
Smithfield, Ut
Nov 17, 2016
Great vest.
Fits well. I wish there was more stuff in big sizes.
JLJ
Woodside, CA
Nov 17, 2016
Perfect
The tie was exactly what my husband wanted. It is very well made and arrived very quickly.
Edward
Granite Bay, Ca
Nov 16, 2016
Sharp Dressed Man
This jacket was a hit! Everyone at the Victorian wedding I attended loved it and laughably, wanted to touch it! Looked very sharp with a vest and puff tie! Will be able to use this out again with a nice pair of jeans! Very pleased!
Eva R.
Nov 16, 2016
Well made and look great!
They were exactly what my husband was looking for to complete his Steampunk costumes. Well made and look great!
Edward
Granite Bay, CA
Nov 16, 2016
Big Puff Daddy
Wonderful tie, looked great with my Westchester Velvet Smoking Jacket! Make sure to buy the tie tack, didn't have it but the others who did at the wedding looked sharp!

Nov 16, 2016
Well shit
Had to do modifications way too lose that metal inside is worthless
Dev
Ca
Nov 15, 2016
Lovely item
This is a lovely item and handsomely smart. My only ding is that one of the buttons fell of when I was trying it on, so they need to focus a little more attention on making sure that items are thoroughly sewn for lasting.

Nov 15, 2016
Superb Emerald Isle Vest
This vest was slightly darker than on-screen, but that wasn't a bad thing. The color is definitely an emerald tone and it is absolutely gorgeous! It is finely crafted and just what was needed! Beautiful! Very gentlemanly indeed!
Philip
Seattle, WA
Nov 15, 2016
Great coat
Authentic duster. Feel as if I could wear it to Tombstone and fit right in. Sturdy and well made. Not just a costume. Not fitted in the torso with plenty of room for your holster or an ample midsection Thanks!
Tom T
St. Clairsville, OH
Nov 15, 2016
Fills the Bill Completely
I'm very pleased with the Tarkington Suit that I purchased from Historical Emporium. The coat and vest fit perfectly, and the slacks required minimal alteration to fit. I cut quite the stylish figure as I portrayed a late 19th Century gentleman farmer at a recent charity event.
DaveN
Boston, MA
Nov 14, 2016
Handsome cloak
This was worn to a showing of the silent version of The Phantom of the Opera. Wearing this cloak caused heads to turn and eyes to follow. I look forward to wearing the cloak regularly through the winter.
Soon to be married
Fort Worth, Tx
Nov 14, 2016
Didn't have my size
I loved the coat and it would have been perfect for my steampunk wedding, but HE didn't have my size. So I ordered the next size up. It arrived quickly and was well made. I had to take it to an alterations shop to get it sized for me. Once that was done my tailcoat fits perfect. My bride is happy and so am I. I would have given the coat 5 stars if I did not have to get it altered.
Titus
Sydney, NS, AU
Nov 14, 2016
Amazing
Versatile, decorative, functional.
Titus
Sydney, NS, AU
Nov 14, 2016
Confusing
It's hard to determine how best to wear this. I tried it with multiple styles and vests, and none seemed to make it appealing. The tie is really just too short. Try the western bow tie if you want something different.
Titu
Sydney, NS, AU
Nov 14, 2016
Great
Works really as expected. Every head will be different, so be aware of yours and measure it so be careful. The hat cord was poorly made, and needs improvement. I removed it entirely and put on my own, an adjustable one so that I could make it tight. This hat will fly off with a sudden gust of wind. Nonetheless, I'm very happy with it.

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