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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2017-03-19

Charlie C
MI, United States
I presented my opinions in my review.
KY, United States
I was happy to find excellent quality fabrics used and good construction of the clothing that I ordered. The transaction was smooth and fast. Within very few days I received exactly what I ordered. I have already highly recommended this seller to other docents at the Henry Clay Estate.
Eric B
Tas, Australia
Hello from Australia! I have been very pleased indeed with my purchases from the Historical Emporium. There has not been any issue at all with any aspect of the transactions. The clothing is Excellent, high quality materials, beautifully finished. I have also bought a number of items for my Daughter from H.E. She is so very happy with her items... dresses & boots... they make up her favourite outfits of all in her wardrobe. I am intending to make more purchases from the Historical Emporium in the future.
IA, United States
I'm very satisfied with the product and services. Very nice gun and holster. Love the detail and craftsmanship.
NC, United States
Vest was Perfect for my Civil War reenactment.
I had ordered pants as a gift for a friend, who apparently did not measure themselves correctly to gage their proper size, as such what arrived was comically huge on them. Historical Emporium offered immediate solutions without question. I will definitely order from them again in future.
FL, United States
Outstanding service and delivery in 2 days.
TX, United States
I'm very pleased with the service and quick delivery time of my order. I will be glad to recommend Historical Emporium to all my friends.
The quality is amazing! Much, much more than we expected. This is our second order from your company and we will order again.
NV, United States
Ultra fast delivery. Good price. Nice quality. I have, and will continue to, recommend to my well dressed buddies. Bought 3 vests and a full 3 piece.
Kerri F
AWESOME!! It was for my sons prom and it got perfectly!!! They helped me measure over the phone and were so nice! Thank you Melissa.??
MN, United States
Really great source for well made period clothing. Very solid, durable craftsmanship, made to be worn on a regular basis. Customer service was readily available & helpful the few times I've had questions needing a live conversation. Have ordered on several occasions, shipping was quick, and the products totally delivered on my expectations, so I will definitely be shopping here for my nicer clothes as the need arises!
Isaac E
CA, United States
Great experience and easy purchase.
William j
Loved it fast and eassy.
PA, United States
Very happy, the product was better quality than I expected and your representative not the telephone was very helpful. Thank you so much!
Boyd C
Was quite surprised at how fast my order came. Also returned two pairs of trousers due to wrong sizes. They credited my card back very fast once they got the returned items. Very friendly and professional on the phone. I love these pants. Sizing a little tricky due to the high waist but they are easy to adjust.
I bought several items including a Scala tall crown bowler. The bowler's sweatband is a bit misfitted and doesn't want to stay put. I think after time and wearing the hat more and for extended periods of time it will form more to the inside of the hat. Other than that small issue I am very happy with the quality of my products.
Keep up the good work!
Steve M
CO, United States
Carry on.
OR, United States
The Historical Emporium is consistently a great site to choose from, and they offer a wide variety of combinations and full outfits for whatever the need or occasion!
Dahlia W
QC, Canada
My husband and I ordered several items in early 2017. We were very satisfied with all of our items, with the exception of the lace women's gloves I bought. I wrote to customer service and they asked me to send the gloves back to them for a refund, which I did. The refund was received quickly. I was especially thrilled with the hat I ordered, and the cotton camisole was beautifully made and of excellent quality. The ankle boots are a great fit and beautiful shape, too.

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