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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-04-09

An A
MI, United States
2017-04-09
I have some difficult sizing requirements because of weight gain. The clothes just could not fit right.
Strings
KY, United States
2017-04-08
Ordered on a Sunday and received on Wednesday, wrong size, my fault! Reordered the same Wednesday and received Saturday, made the Cowboy shoot Sunday in my new Trousers, can't ask for better service than that!
Tony D
IL, United States
2017-04-08
When the shirt I purchase was delivered, it did not fit me correctly, so I returned and exchanged it for a completely different shirt. It was all handled promptly and courteously. I had my new shirt delivered and on my back in about 10 days from returning the other one. I thought that was very good. I am definitely returning and I would definitely recommend!
R.HULL
VA, United States
2017-04-08
COULDN'T ASK FOR ANYTHING BETTER.
Renactor
SC, United States
2017-04-07
This company has great products ! I was more than pleased with my purchase and will purchase from them again...Would highly recommend this company..
ColoDaist
CO, United States
2017-04-07
I purchased a cotton blouse to wear with my long prairie/pioneer skirt. The first one was too large, and it was not available in a smaller size. Customer Service helped me pick out a similar one that fits nicely, and it arrived quickly, while the returned item was still on its way back. Appreciate the help! And the second blouse is perfect, very authentic looking, substantial cotton fabric.
Steve L
SD, United States
2017-04-07
This is the second vest I've purchased from Historical Emporium first one was a little large as wasn't sure about sizing but second vest is prefect, excellent quality and made to last a long time! Very pleased because good quality vests are hard to find and have recommended your store to a lot of people that have stopped me and asked where did you get that vest!!
Undy
TX, United States
2017-04-07
The holster was shorter than expected for my 6 1/2" barrel. Look forward to longer availability in future. 4" minimum over pants size for belt length is cutting it close, but will work. 5" would be accurate for perfect fit. Overall a great deal and certainly cheaper than others I found.
Fran
TN, United States
2017-04-06
Well made beautiful blouse arrived in a timely manner. Fits well and even nicer than pictured. It was my second purchase and I think there will be more! Thank you.
Anonymous Customer
2017-04-06
I was very pleased with the items I purchased and the speedy delivery of my items.
Steve
KS, United States
2017-04-06
vest quality was very good. I ordered wrong size ( my fault), but I will reorder soon. Did not care for the buttons on the Abilene vest because they did not appear to anything I could replace, if needed. Would prefer sewn on buttons instead. Will review again when I have a better fit.
Karl
WI, United States
2017-04-06
Fast.
Patee
LA, United States
2017-04-06
Wow! Quick shipping. Quality slip material and construction. Will certainly use again!
Eric Z
AR, United States
2017-04-06
I have enjoyed my numerous experiences with Historical Emporium. I love their expansive product line and plan on remaining a lifelong customer. I especially like purchasing gift items for my friends because I know they will always be top quality and very unique. My only customer service experience involved having to return a vest because it was a bit too small, but the process was easy and efficient.
Pat
TN, United States
2017-04-06
Great Thank you
Glynn
PA, United States
2017-04-06
I am very satisfied with both the product and service. Shipping time was excellent. The item was better then expected.
James
2017-04-06
JUST AWESOME. Had what I was looking for, the shirt looks great and fit perfect. Collar studs for another shirt and backups. Highly recommend these Hombre's.
D Guin
CO, United States
2017-04-06
Purchased a western gun belt and holster it shipped imediately and arrived quickly. I returned it for a different size and the turn around was less than a week. The quality seems to be very good. The service was excellent!
Jimmie
GA, United States
2017-04-06
I called in to order a vest. The size that I needed was not in stock because there just was not that many in my size made. So the vest I order was a size larger, but I will make it work. This was not a problem be that Historical Emporium can control. I greatly thank them for their products.
Tony
2017-04-06
I have looked at others but always come back to the Emporium, you people have many of the victorian and Historical attire with a wide assortment and quality. Thank you.
DocBison
2017-04-06
I do not like to think of myself as a shopper, but I regularly scan historicalemporium.com communications for sought after items. And yes I am occasionally tempted into an impulse but. I am never disappointed with style, fit or price.
Gordon
TN, United States
2017-04-06
Wonderful buying experience in every sense. I have purchased a few items to make up my victorian attire that I use as a tour guide in Jonesborough, TN. My specific subject is tours of Victorian era burial grounds. I am very pleased with both the product and the wonderful & friendly service. Many thanks, Gordon
Trish
CA, United States
2017-04-06
Thanks to everyone at Historical Emporium! Staff was friendly and helpful with an exchange. smoking jacket was well made and color was vibrant. Husband loved it!
Jenna
2017-04-06
I am a performer and often do events where I am required to dress up in Fantasy/Renaissance/Victorian/steampunk styles. My boyfriend has joined me as a musical partner. He is from a folk background and is not comfortable being a cosplayer. We were able to find him a whole outfit here that gave us the look required for our gig. He is very comfortable in this outfit, enjoyed wearing it and looked great in our onstage photos. Also, I called customer service on two separate occasions and they were a pleasure to talk with!
Anne Kirstine Hansen
2017-04-06
It is to expensive to order it for Denmark. Best Anne Kirstine Hansen
Zombiemom
2017-04-05
I came upon your site by accident. My husband and I celebrate Halloween in a big way - we plan ahead and our front yard is spooky! This year, I chose to be a zombie in your "victorian Walking Outfit" then realized that I forgot the "Fingerless Gloves." Everything in my orders were great. Thank you for having such an eclectic assortment.
Joseph
OK, United States
2017-04-05
The site is very easy to use when trying to find a certain product. I like the fact that they have models wearing the clothing instead of just the close themselves. I have purchased four pairs of Trousers. The first pair were Wahmaker. The only issues I had with them is the inside of the pockets are made from very thin material, the buttons on the fly are a little small, and the price. The Frontier Classics are better constructed and at half the price. Every question I have posed threw e-mail has been answered very quickly.
Will R
NY, United States
2017-04-05
Very good experience all around. The product was excellent (Black Cavalry Riding boots) and customer service was very helpful. The boots only come in whole sizes and I am usually a 10 1/2. I ordered 11 and they were way too large. I spoke with customer service and they were quite helpful with tips and eventually helped me exchange for size 10's. Very easy and relatively quick turnaround on the exchange. The 10's fit great by the way, the boots run a tad large for their sizes.
Mark
NC, United States
2017-04-05
Easy web catalog to navigate. Very straight forward. Shopping and ordering was a breeze.
Mike6
FL, United States
2017-04-04
Got two vests, one fit perfectly, other was too long and had to be returned. Process was quick and painless. Will definitely be back in the future.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-04-09


Ca
Apr 7, 2017
Canvas pants
We have a living history company so we buy a lot of reenactment clothing. We like these pants for gold rush field trips and they are reasonably priced. My only complaint is the new patch/logo on the back that says "frontier classics". I am going to try to take it off but not sure I can without damaging the pants.
Rocker
New York, Ne
Apr 7, 2017
Great Coat
Very cool coat! Well made, fits well and is perfect for my use. I use it as part of my show costume when my band plays live.
Olita
Houston, TX
Apr 6, 2017
1900s Ladies Bathing Suit
I was very pleased with the item and the prompt delivery of my purchase.
Amber H
Plano, TX
Apr 6, 2017
I wish I could give less
If I could give less than one star I would. I got these pants for my fiancee because he's a big man and pants are hard to find for him, especially the length. He put them on last night and no sooner did he sit down than the seam along the zipper busted right out. These pants were not tight, but they busted out anyway. Then, he put his hand in the pocket and the stitching busted out there. These are the worst pair of pants we have ever purchased for him.
wayne w wolstenholme
doylestown, Pe
Apr 6, 2017
.22 cal.
The holster is what I wanted and needed. It seemed stiff but after reading product softener information the best advise was leave it alone and manipulate it by hand, which is the correct approach. I would like the option of a 2" belt to fit pant belt loops.
Jimmie
HEPHZIBAH, Ga
Apr 6, 2017
Vest
Came just as it looks online, and the material look good. Historical Emporium is the only placed to buy a vest with style that makes a modern suit stand out from the others.
DocBison
Medford, OR
Apr 6, 2017
a go to garment
I am a vest guy. I have been since my off duty hours from the military in the 70s. My wife always wants to purge my closet of retired vests..."no no wait, I can wear that on weekends".. This vest is a dandy. Slightly heavier material than I anticipated, but nicely cut and wearable in all spring weather experienced in Southern Oregon. I would like an inside wallet pocket addition to some of the vest offerings. Keeping to original styles is important to me. My black waistcoat is an all season wearable and attention getter. You cannot make a bad decision with this company.
Barney
Yarmouth, Ma
Apr 6, 2017
Great Trousers
Received them very quickly and they are a quality product. I do recommend buying at least a waist size larger than you would normally wear, i.e. if you wear a 34 order a 36
Gary
torrance, CA
Apr 6, 2017
Well made nice cap!
The quality is very high. Very nice velvet and tassel and the fit is excellent. I recommend this very highly.
Mr Chain Blue Lightnin
Resaca, Ge
Apr 6, 2017
LEFT HAND DRAW HOLSTER
Love the holster. I wanted something plain and not too fancy. exactly what I was looking for to match the powder belt I bought to attach it to. the gun sits a tad deep in the holster but it doesn't matter to me since I always customize mine exactly the way I need it. it sits well on the hip, good tough leather. I plan on wearing it a bunch around here on the farm. thanks Historical Emporium for another fine product. you always have what I need.
Joseph
OK
Apr 5, 2017
Construction and price
The pockets are made from very thin material and makes it hard to retrieve your wallet from the back pocket. The buttons on the fly are a little small and the price is to high. The Frontier Classics are better constructed and at half the price.
Will Ryder
Manorville , NY
Apr 5, 2017
These are REAL
Very good experience all around. The product was excellent (Black Cavalry Riding Boots) and customer service was very helpful. The boots only come in whole sizes and I am usually a 10 1/2. I ordered 11 and they were way too large. I spoke with customer service and they were quite helpful with tips and eventually helped me exchange for size 10's. Very easy and relatively quick turnaround on the exchange. The 10's fit great by the way, the boots run a tad large for their sizes. I went riding in them today (2 different horses) and they were great! Very authentic look, feel, grip and construction. Oh, the sole at the toe was a bit too, ok, WAY to square for my liking, so I rounded them off just a bit on a grinding wheel and re-blacked with a Sharpee marker. Perfect.
Ronn
New Orleans, Lo
Apr 5, 2017
Excellent Product
These boots fit like a glove. They are exactly as represented and are of good quality for the price. Communication with Historical Emporium was consistent and timely. Have purchased form them over the years and will definitely purchase from them again.
Mr. Chain Blue Lightnin
Resaca, GA
Apr 4, 2017
POWDER BELT
I bought this along with a left handed holster. perfect match. the powder belt is HEAVY DUTY! it was definitely built to last. great leather, it will even fit my spare cylinders for my 1858 black powder. can anybody say PALE RIDER. another awesome product by the great folks at Historical Emporium. this is not my first purchase, nor will it be my last. thanks again for being my go to place for all my gear.

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