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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-09-24

Matt
LA, United States
2017-09-24
I have ordered from Historical Emporium before and loved my previous items. I placed an order for some items for an upcoming ball. My items came promptly and they are beautiful! I would definitely order again!
Darlene
LA, United States
2017-09-23
I had an issue with a brooch not being the same color as pictured. Customer service checked their warehouse for the same product and found the same discoloration. I was offered a refund because the brooch was not as I expected it to be; which I have received. I wish I could remember the lady's name, she was helpful, sympathetic and professional.
Trish
CA, United States
2017-09-22
I love the quality of your products. I have bought ladies shirts for my caroling costume that are so well made and very period accurate. I wish you had sales more often so I could stock up.
hardtacktom
CA, United States
2017-09-22
Great work
Jacob
MI, United States
2017-09-22
I ordered a pair of pants with my normal pant measurements however, the pants were too large. The customer service on the phone was excellent through the roof. New pants with a return label for the old were sent and the new pants arrived in 4 days from the original order! Keep rocking you beautiful human beans!
Raymond
PA, United States
2017-09-22
I was pleased with the products that I got. It was just as advertised . It came faster than I thought it would. Good Job.
MC
2017-09-22
Wonderful products and extremely well made.
Glen C
TX, United States
2017-09-21
All of my customer service interactions so far have been with Melissa. An outstanding employee for sure. This may sound a bit over the top, but where in the world did you folks find her? Who had the good sense to hire her? I really hope you are paying her well. This is the caliber of employee who defines quality customer service. In years past I have handled retail and commercial marketing and customer service with both AC Sparkplug/General Motors and Gulf Oil Corporation. I think I know (or at least I used to) a valuable employee when I see one. If the rest of your staff is as professional as she is, it's no wonder you keep getting all those online kudos from your retail customers. Anyway, I just wanted you to know how well she reflects on your company. Please pass on my thanks for her friendly quality service. What the heck, stick this note in her personnel file. She deserves recognition. Best regards from one of your new customers. Glen Christiansen Calvert, TX
Jim B
TX, United States
2017-09-21
My first shirt I ordered was to big and my size was back ordered so I was asked to make another selection because of time frame I needed. Second shirt fit perfect! And got it in time to get married in it! Thank Y'all!
Kathy m
2017-09-21
It was exactly what I needed very happy
RockinGG
FL, United States
2017-09-21
I needed help with sizing for an under garment (a slip) so I sent an email. The response came quickly and was extremely helpful. I got a perfect fit.
John L. H
TX, United States
2017-09-21
Excellent. I look like Joel McCray! Good comments. Thanks
Kenny of La P
CA, United States
2017-09-21
I like the idea of historical out fits; and was looking for a 1920's or 30's swimsuit for my upcoming cruise. After searching I found one that looked really nice on your web site. However after receiving the swimsuit I notice the material not only was not of swimsuit quality, their was no interlining or drew string. The outfit was more like a costume, you couldn't even use them for pajamas; I can't see anyone paying $51.00 for a swimsuit costume.
John
FL, United States
2017-09-21
Very professional historical wear.
Anonymous Customer
NC, United States
2017-09-21
excellent service fast shipping a gift for my wife and she loves it
Bret
CA, United States
2017-09-21
I purchased the bankers collar and the High collar. I love both of these. I have waited and searched everywhere for this collars. The Historical Emporuim had exactly what I wanted. The quaility of this product is very nice. The size chart posted was spot on. They fit around my neck with some breathing room. The fit is perfect. I recieved the collars within 2 days of ordering.now thats fast! I am so pleased with this purchase I will be ordering another pair for christmas. I am a history docent giving tours in period clothing. This gave me the professional appearance I was looking for. If you like period clothing, this will fit the bill, the price for each of these collars doesn't break the piggy bank. Get yours now!
Robert C
IN, United States
2017-09-21
This Inverness coat will.serve me well during the chilly Indiana winter. I will pair it off with a grey bowler and walking stick in the very near future.
Ricky B
TX, United States
2017-09-21
Reasonable products for the price!
Claus
GA, United States
2017-09-21
I was looking for items that I could use in my business of appearing as Santa. This site fit that bill for me and I would recommend it to many of my friends who have similar needs.
Mike
NSW, Australia
2017-09-20
Excellent all round, I did need a wee bit of tailoring on some of the items, but no problem at all.
lefty a
OR, United States
2017-09-20
ready for tombstone
Steve
NY, United States
2017-09-20
Quality of product is excellent and delivery was above my expectation.
Anonymous Customer
WY, United States
2017-09-18
I received excellent customer service. They were available when I needed them and answered my questions.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-09-24

Darlene
Gretna, Lo
Sep 23, 2017
Very happy
The blouse is just as described on the webpage. The sizing chart was a life saver and easy to follow. Delivery of my order was faster than anticipated. The blouse fits and I plan on wearing it as often as possible. Will recommend Historical Emporium to Cosplay friends.
Darlene
Gretna, Lo
Sep 23, 2017
Slightly different
The brooch is beautiful but the background coloring is blue on one side and grey on the other; unlike the picture shown. Customer service did all they could checking other turquoise brooches in stock; which had the same coloring as the one i received. I was offered a refund. I decided to keep the brooch as the flaw is only noticeable close up.
Shawn
Cumberland, MD
Sep 23, 2017
Great quality
Will be wearing this shirt for my wedding Friday, October 13th 2017 and I love it.
Dick Terhune
Litchfield, CT
Sep 23, 2017
Superb Quality, FAST Delivery
Just look at this coat. I mean REALLY. YOU WANT THIS. And if--no, WHEN--you buy this Rifle Frock Coat, you will reaffirm the maxim that no one who buys quality ever suffers buyer's remorse. It is stunning to look at; it is extraordinarily well-made; it is a terrific value. You will be equal parts dashing, badass, and mysterious when you appear in this coat. Icing on the cake? I needed it FAST for an event, so I had no choice but to pay for expedited shipping...and it arrived two days BEFORE the estimated expedited date! I am a long-time fan and customer of Historical Emporium, and I have never been disappointed...far from it! In quality and customer service, my expectations are always exceeded.
Bob
Mouth of Wilson, Vi
Sep 22, 2017
great
Fast shipping, great product
Trish
San Diego, Ca
Sep 22, 2017
Love them.
I can't wait to wear my new spats with my costume this year. They add just that little extra touch and my ankles will be warm.
Rick
Sequim, Wa
Sep 22, 2017
Great Shirt!
I love the feel and fit of this shirt. I've never had a shirt like this before and so was very pleasantly surprised to find I could remove the "flounce" and have a simpler, less formal, but still elegant look. Like getting two shirts for the price of one. (My daughter who is an aficionado of Victorian and Regency fashion loved it.) I was a little concerned because the shipping had left the collar badly wrinkled, but my daughter told me to just hang it in the bathroom while I took a steamy shower and voila - good as new! All in all I am delighted with this shirt.
Henderson Vest
SKU: 005880
Hardtacktom
Madera, Ca
Sep 22, 2017
Great vest
The vest is high quality and is the correct size for a 2x.
Whitney Wiedner
Lexington, MO
Sep 22, 2017
So Handsome
My husband has worn this shirt twice since its arrival. He looks so very handsome. The shirt was created with such care and detail. It will last him for many, many for reenactments. Thank you!
Dfresh
Sep 22, 2017
Great quality
I had purchased this coat initially as a Halloween costume prop but it's such a good quality that I wouldn't hesitate to wear it on a cool evening. I did have to have the sleeves hemmed as they were too long but everything else was a perfect fit.
Dad
okc, ok
Sep 22, 2017
Victorian Cutaway Morning Coat
Outstanding I will be wearing this at my daughter's classy wedding
J Klein
Sewell, NJ
Sep 21, 2017
A In Depth Review
I love this coat. I been wanting one for years. And although it isn't everything I was hoping for, it still passed with flying colors. The outer shell is real wool but it's a woven wool, so it does feel thin. Not a bad thing, still keeps you warm just something that isn't in the description. The sleeve cuffs do roll down like they should. The Buttonholes are a bit tight when buttoning it. The cotton sleeve lining does stick when taking the coat off. But all that isn't so bad, the worse thing about the coat are the front pockets. For a size 42 the pocket width is 4 inches. I can only fit up to my knuckles. But the pocket flap are wider and the pockets do have enough material to be widen to 5 inches max. So with a little work or take it to a taylor, the pockets can be widened and would be unnoticeable. Overall, this coat is a great buy. Where else would you find one like it. (Other than Civil War ones). The "problems" with the coat are minor. They don't interfere with its job. You still keep warm, still can button it, and still can take it on & off fine even with the cotton lining. The only real problem it has are the front pockets being too small. Other than that it's a beautiful looking coat and is perfect for reenacting and/or everyday use.
RockinGG
Tallahassee, Fl
Sep 21, 2017
Perfect Fit
I purchased this petticoat to wear with a steampunk skirt. I wasn't sure of what size to buy so I sent an email query which was answered quickly and gave helpful suggestions. The petticoat arrived quickly. It's beautiful and fits perfectly.
Alan Sider
Dawson City, Yu, CA
Sep 21, 2017
LOVE THIS WATCH!
This watch is great! It keeps good time (provided you wind it daily) and it Looks Great! I have received many compliments about the watch, and would not hesitate to recommend this watch to others.
Alan Sider
Dawson City, Yu, CA
Sep 21, 2017
PERFECT!
This shirt is great, versatile and comfortable. There is but one very minor issue with this shirt, from my standpoint anyway, cannot wear cufflinks with this shirt. It fits well and looks good in all respects. I would easily recommend this shirt to others.
Kenny
La Puente, CA
Sep 21, 2017
Very disapointed.
Not at all what I expected. More of a costume that an swimsuit. The material is not swimsuit quality, no drew string and no inner lining. Not even suitable for lounging.
GM Dapper
Burlington, Ve
Sep 21, 2017
Nice Ascot
Overall I'm happy with the product. I wish it were a bit longer though (the skinny part). I have a 17 1/5 neck and this Ascot can only be tied as shown on this web site. If you want to tie it like other sites show - forget it. There is not enough length. It was nice to see the matching pocket square. The blue in the medallions are nice and bright. All of the colors are a little brighter than in the photo. For me this is just fine.
Carmen
Enid, Ok
Sep 21, 2017
Absolutely wonderful
Fell in love with the pictures and the actual blouse was even better. It fit perfectly and I got so many compliments. It was well made and expect to wear many times at our local heritage center!
Stramash
Milwaukee, Wi
Sep 21, 2017
Very good
I was very happy to find exactly what I was looking for on this site. The price, though a bit lofty, was well worth it. I was a bit skeptical about buying a waistcoat online, due to sizing. I am very happy with the outcome. It fits amazingly well and is very comfortable to wear. A quality product, through and through.
Molin
Montgomery , NY
Sep 21, 2017
Love the "touchscreen finger"
These gloves are the perfect autumn or spring pair perfectly suited to everyday wear. Black stretchy polyester with lovely fine details around the ornamental straps and stitching with the cutest butterfly engraving on the small metal buttons. But the best part is the "touchscreen finger" which surprisingly works really well and I can now look forward to the first cold morning I need to break out these classic looking gloves that suit both modern and more classical looks.
Buddy Wheat
Gatesville, Te
Sep 21, 2017
Marcus Regency Shirt with Removable Jabot = White
Very please with the Marcus Regency Shirt with Jabot. It feels great; the collar size is spot on; and it will look great with my new Scottish Sheriffmuir jacket and vest. The supplier for the Sheriffmuir recommended lace cuffs and jabot sans shirt but I consider that not smart if you want to take the jacket off. Can't wait to wear it. Thanks for continuing to provide great and hard to find products.
Molin
Montgomery , NY
Sep 21, 2017
Surprised at the Quality
I didn't quite know what to expect, especially given how affordable these goggles were, but the quality is really impressive. The strap, is great, doesn't seem flimsy at all. The goggles have a green tint to the lenses when you are wearing them properly, but look completely black from the outside. They just look amazing, Cant wait to wear them out and about.
Molin
Montgomery , NY
Sep 21, 2017
Love it
I love this belt. The quality is amazing. Handy pockets and hidden zippers make it great for travel and a stylish, funky option for a dress or pants without pockets. Only comment is I'm typically a size large around the waist and it fits perfectly, but would be even better if it had one more set of hooks to sit lower on my hips.
Tony
Chicago, Il
Sep 21, 2017
OMG ! This is simply the BEST
I've purchased similar coats in Chicago and London but OMG ! the Inverness coat I recently bought from you guys is by far superior in quality and detail. I expected a great looking coat, but was exceeded in my expectation. 1. Quality Awesome, 2. Size 100% true as listed, 3. Delivery on time. I most definitely will shop with "HISTORICAL EMPORIUM" again, and can't wait to wear this fine garment during the chilly fall Chicago evenings. I give you a ten star plus rating********** Thanks for being such an excellent American company. Peace and Love.
Matt
Bellevue, NE
Sep 21, 2017
Holster fit well
My Heritage Rough Rider 22mag fit just fine in the holster. The belt works well, even on my large frame. The rounds fit a little tight in the loops, but that is okay as they will not fall out easily. Overall, a fine piece of leather.
Robert N Stephenson
Hawthorndene, SA, AU
Sep 21, 2017
almost there
photo coming soon
Norma
Dayton, Oh
Sep 21, 2017
Men's Vest
Love the pattern and color of this vest. Quick delivery
Norma
Dayton, Oh
Sep 21, 2017
Men's Vest
Perfect size and color. Quick delivery. Love it
Robert N Stephenson
Hawthorndene, SA, AU
Sep 21, 2017
Lovely Coat
got it for my daughter as her going away coat for after her wedding, She just loves it. Nowe for a white blouse to suit the period.
Carole Smith
Wilmington, DE
Sep 21, 2017
Black Swirl Skirt
This is a great skirt in a lovely patterned fabric. I like that the waist is adjustable for a comfortable fit.

AU
Sep 21, 2017
Dress Shirt High Collar
Excellent item and just what was needed for our Pride and Prejudice production.

AU
Sep 21, 2017
Regency fall front trousers
Just the ticket for our production of Pride and Prejudice. Many thanks.
Steve
Grand Rapids, MI
Sep 20, 2017
Buford gray tweed vest
This is a gray herringbone pattern vest. I truly like the quality and fit. I wish all your vests were available in tall sizes. The quality is there, the look is there and the color is perfect.
Steve
Grand Rapids , MI
Sep 20, 2017
Classic canvas trousers
I'm very happy with the quality of these trousers, they washed up nicely. These are not a light weight summer trouser by any means. At this point I don't know how the color will hold up after a few washes with them being crimson. It looks to me like these trousers will last for a very long time, even if the washing machine fades the color.
wyowoman
Wapiti, Wy
Sep 18, 2017
boots
I take a 1/2 size and these only come in full sizes, so I ordered up a size. They were too big and I was just going to make them work by wearing a bigger sock. Then at our local thrift store I found the perfect leather boots that are exactly my size so I decided to return the ones that don't fit. The boots from the Emporium are exactly what I expected them to be when I ordered and they would have worked out just fine.
wyowoman
Wapiti, wy
Sep 18, 2017
Corset
This corset is beautiful and fits perfectly.

Wapiti, Wy
Sep 18, 2017
Camisole
This is very true to size and looks exactly like the picture.
Dr. Dan
San Tan Valley, AZ
Sep 18, 2017
Great Cap...!
I'm really loving my new embroidered cap...very high quality, great fit, and is the perfect accessory for my costume. As with most photos of items on an online catalog...the photo doesn't really show the detail or quality of this cap. Very happy with this item...and as always, great service from the good folks at Historical Emporium.
brett
santa rosa, ca
Sep 18, 2017
boot saved the day
I needed a high top boot like this for a costume. These were the best. They look good and fit my needs. The best part is, I have a wide flat foot and cant get it though the neck of some boots. I went one size larger on these to help, but my foot fits easily into these. Miracle and much appreciated. I was pesimistic they would work, but they did and they were the only high top boots like this I could find on the internet, so hip hip horay.
brett
santa rosa, ca
Sep 18, 2017
Great pants
The pants are very durable and fit well. Good advice to order one size larger based on waist size. They are comfortable and I like them

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