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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-10-08

Anonymous Customer
CO, United States
2017-10-06
I don't usually write reviews, but I have to say the quality of the clothing and the speed of service will keep me as a customer and I will let others know as well.
Patricia A
NE, United States
2017-10-06
I have been very satisfied with the first item purchased for the year 1897. Fit perfectly! Thank you!
Grand Dame M
CA, United States
2017-10-06
Your company is a great find!
Laura
OR, United States
2017-10-06
Great quality, quick shipping. Overall completely satisfied. We will be return customers. Sizes fit as expected.
Debbie
CA, United States
2017-10-06
I love working with the Historical Emporium folks. They are helpful, friendly and efficient. They are always coming out with new products so I like getting their regular emails.
DB
OH, United States
2017-10-06
I was pleased with the prompt delivery. When I realized the vest was too large, I immediately returned it for exchange for the proper size. Processing the exchange was fairly quick and easy. My only concern was that the only communication I had about the exchange was notice that the replacement had been shipped.
Gordon
TN, United States
2017-10-06
Great product and superb service, as always.
Wasteawayblues
KS, United States
2017-10-06
I have shopped with Historical Emporium multiple times now and I am always pleased with their service. My vests are always prompt in arrival and the one time I had to exchange for a different size, customer service was excellent, courteous and prompt. I will continue to shop here at Historical Emporium for my vest and western wear needs.
Mike T
NOe, Austria
2017-10-06
Not sure how to grade this. We were very happy with the items we purchased and the downsides were really outside your control. However, it is very difficult to justify buying from HE because of the import problems. It took a month for the Austrian customs to clear them (so we missed Sofia Comic Con) and then came the charges to actually get the goods: VAT @20% + Customs Handling Charges + Duty. Now the Duty was the unpleasant part. Whatever Customs code you're using means that Austria charges an additional 12% on top of your prices. Basically, we ended up having to pay another hundred euros to get the goods out of Customs. We love your stuff. It's good quality and well made. However, it is very difficult to justify that extra expenditure. Would you just check with your accountants as well that you're using the correct commodity code for clothing. 12% is very high indeed.
Mickey
CA, United States
2017-10-05
Very thoughtful and complete answers to questions and special requests. Thank you.
Norm
IL, United States
2017-10-05
I have always had a good experience ordering from Historical Emporium.
Picky S
NY, United States
2017-10-05
I purchased 2 items. One I loved and kept. The other was not a keeper for me. I printed out the return form and sent back the second item. I got an email from the company quite quickly that showed a credit for the return. Overall, a very positive experience.
Steve J
NY, United States
2017-10-05
EXTREMELY PROMPT, COURTEOUS CUSTOMER SERVICE FROM JAMIE.
pamela
CA, United States
2017-10-05
the customer service is great and delivery fast, however I have a few suggestions for improvement on your products. The men's shirts would be better if there were a pocket for a pair of glasses. Also while the metal button/ rivets are authentic, I think zippers should be an option. with the hidden plackets the zipper would not be seen, but easier to use for not so nimble aging fingers.
Rob M
ON, Canada
2017-10-05
Repeat customer here. Once again my order came quickly and exactly as ordered. Be back soon :)
Donna
NY, United States
2017-10-05
Melissa in customer service was incredibly helpful. I would buy again and again from you!
Frank Grunwald
MD, United States
2017-10-05
The service was great and the product arrived at the expected time.
George
CA, United States
2017-10-05
My personal service rep. Noel is always attentive, to what I want, and need, and even color matches accessories. Thanks Noel for everything!!!
Paul
MI, United States
2017-10-05
Great gift to myself.
Tombstone S
2017-10-04
Customer service was outstanding!!
Joyce
CA, United States
2017-10-04
I find the quality, design, clothing details to be superior. I have recommended your site to several people who have subsequently made purchases.
Carolyn
CA, United States
2017-10-04
Very good service. Easy.
Pat
TN, United States
2017-10-04
The person I talked to help me with the sizing. Shipping was fast. I'm very happy with the Quality of the leather. I would order from them again.
Martin T
CA, United States
2017-10-04
I love this company. They processed my order fast ! I ordered on Monday, received on Friday . Because I'm A big guy I ordered the Xl Howie lab coat. It is very big, L might have been fine but costumes tend to run small so I ordered up a size, but it still fits fine and I could wear some warmer clothes underneath it if it's chilly. The quality is amazing too, this coat should last for years. I will be buying more items, I guarantee !
Alex
MN, United States
2017-10-04
I have enjoyed everything that I've ordered from these guys. The materials are sturdy and fit as expected. These are not cheap costume pieces to wear and through away, these can be used again and again.
Mr. H
ON, Canada
2017-10-04
vest was as pictured on the Web site. Very nice fitting, colour is great. Received a lot of compliments on the vest. Would buy from Historical emporium again.
Anonymous Customer
2017-10-03
Super!!!
ytontx
TX, United States
2017-10-02
I think the products they offer are great, I think they are a little on the expensive side, but I think that has to do with the high quality they offer.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-10-08

RichB
Mystic, Ct
Oct 7, 2017
Holster
I love it . My gun fits perfect and it is comfortable to wear . For the money you can't go wrong . I am by no means any kind of expert but the grain and color and stitching looks great . To me the color is more brown than the picture . But it is what I was hoping for .
Mark the Snark
Los Angeles, CA
Oct 6, 2017
Excellent coat!
Very, very happy with this purchase. The coat is the perfect weight and design. Be warned, though, as it is oversized. I wear a 40R jacket and ordered a M/L as per their guidelines. The coat was huge on me, so I returned it for a small. Even the small will have to be altered as the sleeves are too long for my long arms! That aside, this is a terrific coat and will lend authenticity to my Barnabas Collins costume!
Dragon Vest
SKU: 000380
Laura
Oct 6, 2017
Amazing
Love this, but for a shorter waist man. Just fit my husband's long torso and looks Amazing on him!
Laura
Oct 6, 2017
Amazing
Love these grey gloves. Cannot find at local stores.
Laura
Oct 6, 2017
Perfect
Laura
Huntington, OR
Oct 6, 2017
Perfect
Fit better than expected and was sized perfectly. Great quality pant and priced well.
Laura
Huntington, OR
Oct 6, 2017
Perfect
Glad we found your site! Impossible to find this locally. Came exactly as pictured and fits perfectly!
Beth
Hornell, NY
Oct 6, 2017
Convertible Riding Skirt
Runs large, order 1 size smaller than you normally wear (or, have a good seamstress for alterations). I ordered my normal size and had to have the 2 back seams taken in. Once the alterations were done, it's perfect. The only reason I didn't give 5 stars is that it should really have a simple set of instructions on how to convert from pants to skirt, it's a little confusing but finally figured it out.
Mary Ann
Corning, NY
Oct 6, 2017
Beautiful!
This blouse is beautiful! The fabric is high quality and the details are perfect. I bought this to wear with a long skirt as Mrs. Santa Claus. I think the measurements for the blouse are accurate but be sure to measure! I only wear a size 18 but had to order a 3X for the bust measurement.
Paul Gardner
Lawrence, Ma
Oct 6, 2017
Workmanship
I found that this product was put together wrong or incorrectly. the bottom strap that goes under the boot was reversed. Meaning the brown side of the strap was upside down. So the soft underside was showing! It had been put on upside down on this pair of Gaiters! Other than this the product is of good quality and served it's what it was made for!
T. Kemp
Birmingham, AL
Oct 6, 2017
High Quality Spats
As with everything else I've ordered from Historical Emporium, these spats are of excellent quality. These are not costume or novelty items, they are made to be worn. I wear a 10.5 and my ankle measures just over 10" so I ordered the large to be on the safe side. They fit perfectly over a pair of wingtips, look sharp and button securely.
Jessey
Hickory, OK
Oct 5, 2017
Sizing Specification
I loved these pants so much that I immediately ordered another pair. They are very well made and I am sure they will last a very long time. The website suggested ordering a size up from what you wear in modern waisted pants but this did not work for me. That being said, I run a fair amount and have a pretty flat stomach. Everyone is different. I ordered the second pair in the same size that I wear modern waisted pants and they fit much better. These are well worth the money and I am very pleased with all of my purchases so far.
TWJ
WESTPORT, CT
Oct 5, 2017
GORGEOUS BUT SEWING FLAWED
The design, colors and pattern of the Hellfire Vest are gorgeous, and the fit is true-to-size. The only negative is that the quality of sewing is low. I found loose thread ends and loops all around the seams, buttons, and buttonholes. I cannot say how well the quality of sewing will withstand wearing over several years, but I have my concerns. I am at least sure that the vest will be impressive for as long as it lasts! (I recommend this item, subject to the qualification described above.)
Steve
Jamestown, NY
Oct 5, 2017
Mustache
I have the Dapper Mustache as well as the Senatorial beard. Both are well made and look great.
Elizabeth
Manorville , NY
Oct 5, 2017
Copper Skirt
This skirt was a pretty copper color rather than chocolate. I liked the color very much. It has a nice flat front for a slim look, with the gathering all in the back. The problem I had with the skirt is that it buttoned up the back where there would usually be a 9 inch zipper. The button holes were in a closed panel so they couldn't be seen when buttoned from the front or the back. When buttoned, however, the skirt still pulled open and the area with the buttons was not pretty. It was plenty big on me, but the weight of the skirt gathers pulled open the area of fastening so that it was unattractive. I guess it would look great with a jacket over it, but I returned the skirt.
Elizabeth
Manorville, NY
Oct 5, 2017
Wonderful
This blouse suits a modern event as well as an historical setting. The lace triangle at the neck is lightly tacked in place and brings the eye to the face of the wearer. The sleeves are full and the cuffs are deep. I needed to move the buttons so that the cuff was tight and fitted. This was an easy fix. There is a piece of white cloth stitched into the shoulder of the sleeve to keep it puffed out. (Not a shoulder pad.) The "collar" band is quite high. It was generously sized and I decided to move the neck button to reduce the size of the collar. This was an easy fix. My husband loves the look of this blouse on me.
Chris
Calvert, Te
Oct 5, 2017
Great product
As usual, I am very pleased with the quality of the clothing sold by the Emporium. The Drake vest is well made and attractive.
E. Spear
Ca
Oct 5, 2017
This is an awesome coat
This is truly a great quality coat and is a perfect "period look" garment. It is great quality wool and just feels great the moment you put it on. You can dress it up or dress it down...but it will be a great quality staple for a Victorian impression.
Rob MacLennan
Brampton, On, CA
Oct 5, 2017
Beautifully made
This coat/cloak is beautifully made and elegantly cut. I'll likely be using it as one of my winter coats, in conjunction with a cardigan.
Frank Grunwald
Middletown , MD
Oct 5, 2017
Derby review
The hat is as expected. The fit is a little too loose. Since the sizing is only offered in terms of S, M, L, XL and not in actual numerical sizes, getting the right fit is a bit vague. I have the knowledge and means to shrink the hat to a better fit, but other customers may not and end up dissatisfied.
Gordon
Bremerton, Wa
Oct 5, 2017
Hangs like tent
Returned. Style doesn't fit my torso.
Steve
Grand Rapids, MI
Oct 5, 2017
Sable brushed cotton trousers
Perfect fit (I'm 270 lbs.) 44 inch waist. With these trousers I don't need to wear braces, although I sometimes choose to for the desired look. Most of the trousers I purchase from Historical Emporium I do need to wear braces(not a negative). This just happens to be a pair I don't "need" to if I choose not to. Very, very nice quality, soft material but very heavy and thick. Not a summer trouser.
Steve
Grand Rapids, MI
Oct 5, 2017
Summer Hill striped trousers
I like the quality, fit and weight of the material very much. I operate a very fast paced, busy hot dog cart. I wore these pants and the matching vest in 95 degree weather and it was very workable(especially the trousers). Very happy with this purchase.
Joyce
Redding , Ca
Oct 4, 2017
Lovely dress
I purchased the print pioneer dress. It is so beautiful and I love the five button ribbon on the cuffs. I have received many compliments on this outfit.
Joyce
Redding , Ca
Oct 4, 2017
Chemise
This is beautiful. Makes you understand why women dressed so pretty under their clothing. I used this in a demo of period dress and the women loved it. When asked about where I got something I give you a shoutout.
Carolyn
Oceanside, Ca
Oct 4, 2017
Well made
What a well-made item. Lovely!
Carolyn
Oceanside, Ca
Oct 4, 2017
Lace gloves
I Love these gloves. I can wear them whilst playing my banjo!
Carolyn
Oceanside, Ca
Oct 4, 2017
Beautiful skirt
Very pretty. Love the swish. Nice waist...will fit me forever
Carolyn
Oceanside, Ca
Oct 4, 2017
Great Vest
Good quality. Fits well.
Heidi McCullough
Douglas, Wy
Oct 4, 2017
I am in love with this hat!
This hat is amazing! It is big and beautiful! It is well made and looks amazing.
Heidi McCullough
Douglas, Wy
Oct 4, 2017
Beautiful blouse
This blouse fit beautifully and looks perfect on. I got several compliments on it, and will wear it again.
Pat
Memphis, T
Oct 4, 2017
Western Gun Belt and Holster
Good Quality leather very happy with it
Sue
PA
Oct 4, 2017
Awesome
Very high quality. Adjustable waist. Arrive on hanger. Great value for quality. Wish blouse was reasonably priced. It was $60 so just went with my own white blouse. Same for hat. Still great
Mr.Tiggs
Atlanta
Oct 4, 2017
Wonderful Quality
Sturdy and substantial, there's nothing cheap about this vest. The buttons are beautiful and it fits great. The tiniest gripe is that some threads immediately came loose in the button holes, causing the buttons to stick when taking it off the first time. I was careful not to tear them, but it's going to be something I have to pay attention to going forward. Everything else about this vest is glorious. I'm super pleased with it.

Oct 4, 2017
Great item
Good color and big enough to fit around my neck with out having to pull it too tight.
Tom
Gaithersburg, MD
Oct 4, 2017
High Quality
The holster is well made and easy to adjust as needed. Has the look of the old west I wanted. Easy to insert and draw the replica gun I have. Loop fits over the hammer to hold the gun in place.
Tom
Gaithersburg, MD
Oct 4, 2017
Excellent Vest
Size was accurate in description. Fine feel and good looking
Alex
Rochester, MN
Oct 4, 2017
Great fun and good service
I bought this cape on a whim during the sale. I had a slight snag when ordering (not their fault), but worked with customer service on the phone. My issue was resolved quickly and painlessly, and I now own a really nice piece for Halloween and theater. So much nicer than any piece of junk you'd get from a discount store.
Chico
El Paso, Te
Oct 3, 2017
Straw Safari Helmet Khaki
Great Hat, highly recommend it to anyone, Been wanting to find a good outside hat for hot weather and this is the one!!!
Tom
Wesley Chapel, Fl
Oct 3, 2017
walnut vest
The vest is just as described I like the short style it seems to be well made. The color is perfect I will probable order another color soon.
Maggie
Princeton, KY
Oct 2, 2017
The Perfect Hat
Perfect hat for our Ghost Walk event. Goes great with the b&w striped walking dress. Super quick shipping!
ytontx
Dallas, Te
Oct 2, 2017
Great gauntlets
These gauntlets will finish out the mad scientist/inventor looks. Genuine leather and very comfortable.
ytontx
Dallas, Te
Oct 2, 2017
Look Fantastic
This does look great, but please note it is quite warm if you plan to wear it indoors, you need to watch you do not get overheated since it does button up to the neck.
ytontx
Dallas, Te
Oct 2, 2017
Very high quality
This is a great hat, VERY true to size. Looks even better than the catalog pictures.
ytontx
Dallas, Te
Oct 2, 2017
Just like the pictures
This coat is of high quality and I look forward to wearing it. It was still quite warm as I put my different Victorian/Steampunk looks together, so the outfits were quite warm.
ytontx
Dallas, Te
Oct 2, 2017
Great way to change hat
The satin hat bands are very easy to install and a great and easy way to customize the look of your hat. I happened to purchase a top hat from Historical Emporium and a bowler from another retailer. I bought 2 satin hat bands on Historical Emporium. When the hats and bands came in, I just followed the YouTube video provided to me and it was very ear. The bands that come with the hat are meant to stay there, so getting it off was a bit of a pain, but well worth it.
Mitchell Shirt
SKU: 002211
Ed Beck
Wilmington, No
Oct 2, 2017
Good Vintage Style
Nice medium weight cotton and well made. Very wide as described. It came out of the washer and dryer pretty well without excessive shrinkage and could be worn in that state but looks best with some ironing. I am happy with it. It was shipped separate from the hats and took a few days longer to arrive.
Ed Beck
Wilmington, No
Oct 2, 2017
Nice Hat
Great style and well made. I measured at the top end of the large size so debated about what to order. Went with size Large and it is a little snug, but XL might have been too loose. I am happy with it.
Ed Beck
Wilmington, No
Oct 2, 2017
Great Hat!
Nice style and well made. Seems to run true to size. The shape allows the sizing to not be very critical. I am very happy with it.

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