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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2018-03-11

Staffordshire, United Kingdom
Very pleased with my purchased. Delighted to find such products
WA, United States
I have not seen the product since it was a gift. I will personally view the item in about a week when I go visit the receiver of your product. He did note the that the bullet holders on the belt were inconsistant in sizing. some of the .38/357 rounds would fit and some would fall through the holders. You may want to check your quality control on that issue and I am hoping the stitching between the bullet holders is well reinforced. I suggested he add some water to that part of the western belt to shrink the bullet holders to fit. thamks for allowing this critique.
NY, United States
All was excellent.
Edwin j
Vic, Australia
Excellent service. I had to return an item because the sizing was wrong (my fault) and it was all sorted quickly and easily. Thanks
MN, United States
We ordered several items of clothing for a wedding. Generally, the sizing guidelines were spot on. One item had to be returned for a different size, and working with Historical Emporium's customer service was extremely easy, and the exchange was accomplished quite quickly.
David Pedigo, S
KY, United States
I was thoroughly happy with my hat and will be buying products from Historic Empirium in the near future!
MD, United States
Amazingly fast delivery. Excellent quality on the merchandise and a great value for the price. My husband loved the hat and vest.
NSW, Australia
All good
MN, United States
You all are very awesome and kind, quick to send and patient for waiting. ... GOD bless you all and your business to prosper financially that your cup runith over .... Sincerely Jesse Spaeth
Jerry P
IN, United States
Great quality merchandise at a very good price point. I'm SO glad I found your company. I'll be a repeat customer!
LA, United States
I am very satisfied with the holster it fits my western style pistol perfectly. I will gladly recomend you to my friends and family. Thanks Chuck S. Watson Louisiana
TX, United States
Ordered one vest just to check it out. The fit was right and the size chart was spot on. I have already ordered another vest in a different color.
Neal S
MS, United States
They took three separate orders I made and combined them into one and then refunded me$16 saving me some money. That is top notch customer service and I am impressed with the quality.
TN, United States
Yet again, another wonderful purchase experience with Historical Emporium!
Theta C
NV, United States
This is the second time I have ordered from and both times I am totally satisfied with the speed of arrival of my order plus the quality of the product.
NY, United States
Got the item. The button holes are too small. Apparently they are for certain shirts only. The return says you can't return it even if you wore it once. The return is the same price as the product so it's a loss either way.
Awesome Bob F
NH, United States
Dealt with Melissa. She was awesome , my item was back ordered and she made sure to contact me when it was available. Again awesome customer service. Great company to deal with.
NH, United States
Great product and excellent service. I am very pleased with the quality of the hat I purchased. Better than I expected.
Guy b
QC, Canada
I did'nt know whar to expect but oi was greatly surprised and happy about everything ! Tank you !
Unbelievably quick delivery - ordered on 25 Feb, received on 28 Feb without any request for expedited delivery. Very good quality merchandise.
Customer Reviews by Shopper Approved

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