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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2018-06-03

Uncle D
Lower Saxony, Germany
Very nice Riverdale Linen Suit. Good quality and very comfortable to wear if weather is too warm. Got a lot of compliments wearing this suit at a reenactment event.
KS, United States
My new left hand pistol belt is beautiful. It fits right and looks good. You are one of the very fey western wear outfitters that carried left hand rigs that are not "special orders". Thank you!
CA, United States
Historical Emporium exceeded every expectation. High quality products, high quality customer service and super fast packing and shipping! I will definitely be back!
Paul S
KY, United States
I purchased the Classic Canvas Trousers - Walnut for a western movie. The pants were too long so I had them altered at the cost of $15. The first time I wore them I was on horse back. After the shoot, I went home and found that the crotch seams were ripped open. I would send them back but I have already had them altered. Now I have to pay to have them repaired.
Nancy B
The phone service and mail time was super, but felt the cost was a tad high, but not unreasonable. Would be nice if a bustle pad was included in the pricing. You need to expand your selections on blouses...materials and styles. Three-quarter sleeves for 1880-1890's would be nice, with some light-weight fabrics. Hats also need to be more selective for the ladies.... Overall, I do love your "store" and will certainly order again in the future!
It was Easy to do . The order came when it said it would.
OR, United States
Purchased several items for a play I am in. I am very happy with the quality of the items I purchased. Well made, and accurate descriptions of each item. I would recommend this site without reservations to anyone looking for period clothing that is well-made, and worth the price.
BC, Canada
My overall experience with historicalemporium was Great.
Doc O
clothes fit exceptionally well....colors are true as times were very quick...I will purchase again from this store
Tweed K
I really appreciated the willingness of your staff to work work me on my enquiry. The shipping cost to New Zealand is high, so having an understanding person apply the sale discount to my order made a big difference to my total spend. Thank you.
CA, United States
Received the items I ordered quickly. I had to exchange two of my items (my fault) and the returns process was simple and quick. Thank you
Great peeps to do business with. Took my return past the deadline without any trouble. Good job!
Model A O
Was surprised at finding this source on the internet, and pleased at the handling of my order.
FL, United States
I've your products and customer service Nice people
TX, United States
Very kewl derby, hat that won the West. Fast shipping. Could not be more satisfied. Thank you.
MN, United States
I had ordered 3 white and 1 red shirt for a costume I regularly wear because they were on sale. I had already had great experiences with Historical Emporium, so I watch their website for items I'm interested in. In this case, I received a message that they only had 2 white shirts left at the sale price. I talked with customer service and changed my order over the phone to 2 white and 2 red. The order arrived a day earlier than expected, too!
WI, United States
vest seems to run a little to the big size.
Herminio B
FL, United States
I sent a message to see if I could purchase a protective cover (in case I am out and it starts to rain). I have still not received an answer?
MI, United States
Great variety of men's vest styles and colors
Anonymous Customer
Watch chain was over priced looked cheap .
Happy with the quality and the fit of this vest.
MI, United States
Got a flat cap, very pleased with the quality and fit.
HI, United States
this was 2nd item I ordered but for my sister. Very impressed. Her shipping time was 1 day faster.
Customer Reviews by Shopper Approved

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