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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-09-30

Willie S
TX, United States
2018-09-30
I ❤️ love Historical Emporium: what a unique business.. with quality built into products; served with a caring attitude; all blessings to you.
David
NC, United States
2018-09-29
Historical Emporium is a wonderful site! There customer service is fantastic and they are quick to respond to questions or concerns. I've really never had a problem with this site. I think victorian men's fashion is so much more stylish than contemporary drab work fashion and I wear Historical Emporium clothing as part of my everyday ensemble. I have been delighted with everything I have ordered. I have found their clothing to be well made, quality pieces at reasonable prices. I am a returning customer and Historical Emporium has become my primary clothing resource.
Michael
NJ, United States
2018-09-28
It's a great store, taking customer interests to heart. In the many times through the years that I was a customer, I have ever been treated nice and cordially. I'd recommend shopping there any time.
kudzu
CA, United States
2018-09-28
Customer service is great. I emailed several questions and received fast, thoughtful responses. Delivery was fast, as was processing of my returns. My main difficulty was sizing. The charts just don't really reflect whether an item will fit, and returns cost money. I also wish there were more items in non-historically-accurate permanent-press fabrics. The details in this type of clothing make ironing a real pain.
Brother M
GA, United States
2018-09-28
I simply could not be more satisfied with HistoricalEmporium.com! From the amazing website which I bookmarked & devoured with its endless selections & thoughtful advice regarding care & sizing, to the customer service (I made 1 speedy exchange - sizing error on my part), to the quality products I received; I plan to be a devoted customer for many years! And like others commenting before me, these clothing items are surprisingly relevant today and can actually be blended with more modern stylings. I'm a 100% fan!
“Missouri Joe” old sourdough and 49er
CA, United States
2018-09-28
I was very pleased with the authenticity and quality of the materials and craftsmanship. The items fit great and look great, eliciting raves from my friends and associates. I'm wearing the outfit tonight at a 'Gold Rush' themed party in Sacramento. Thanks!
Don
MA, United States
2018-09-28
Delivery was faster than expected. The sale price was excellent and the product's value was excellent even at the regular price.
Emmerson S
SA, Australia
2018-09-28
Brilliant products, excellent customer service, I'm eager to become a repeat customer sometime in the near future.
Yvette
2018-09-27
Fantastic customer service! I work in the film industry and I will definitely order again!
Dramatic I
IN, United States
2018-09-27
I needed the pants I ordered ASAP. They made sure they went out that afternoon. I have aleways had great customer service from H.E.
Betsy
2018-09-27
The vest I chose to keep is great, the fit is wonderful. I bought this to go with the outfit I am wearing for my vow renewal and it adds so much class to the outfit. Definitely recommend this place.
GAGal
GA, United States
2018-09-27
Always outstanding.
House of Clark
CO, United States
2018-09-27
I liked the items I purchased from you. Unfortunately I ordered sizes to large and will have to exchange and return a few things. the Lady I spoke to was really helpful both in the selection of the items I purchased and in explaining the return process. Unfortunately an item I would like to order is out of stock in the size I needed and there isn't a date when that size will be available. So I had to purchase a similar item at a higher cost. This does not mean I an unsatisfied. Your company is a great place to shop
Richard
2018-09-27
I'm never disappointed with Historical Emporium.
Patrick
OK, United States
2018-09-27
Very pleased outstanding service.
Mike
AL, United States
2018-09-27
Shirt, pants, vest, suspenders, and string tie were all good quality. Shipping time was faster than anticipated. Merchandise was well packaged. A good experience, overall.
Anonymous Customer
2018-09-27
Disappointed with the fit of the Callahan Bkack frock Coat. Very sloppy in the shoulders.
Pat
TX, United States
2018-09-27
The costumes that were ordered came quickly. Very well made and true to the era's style. Would definitely order from here again!
Anonymous Customer
2018-09-27
All good
Dean
CA, United States
2018-09-27
Excellent customer service and fast shipping! I will definitely be purchasing from Historical Emporium in the future. Thank you.
Tom M
NY, United States
2018-09-27
I'am a satisfied customer
Anonymous Customer
OH, United States
2018-09-27
Fast Service
ed
OH, United States
2018-09-27
great experience.
Rusty
OR, United States
2018-09-27
This was my first but not last purchase from here. The quality and price are unmatched, and I was delighted to find the pockets were functional instead of decorative.
johnnyb
TX, United States
2018-09-27
My vest was not only shipped in a timely fashion, it arrived earlier than anticipated. A great company to work with.
Merton
NC, United States
2018-09-27
Very pleased with my purchase and service.
Mark
VA, United States
2018-09-26
A+ Will do business again.
Hollie
TX, United States
2018-09-26
My Husband Loved the gun belt. It was of great quality and beautifully made.
Jan E
NJ, United States
2018-09-26
I have been searching for a Norfolk jacket for many years and finally found one at Historical Emporium. Price was good too.
Susan
CO, United States
2018-09-26
I've ordered several items from Historical Emporium for an Old West Saloon party we have every year. Each time, the product has been delivered earlier than expected and I've been very impressed with the quality. It's not costume quality clothing, but a very well made product. There was something wrong with the address on the last order I placed and someone contacted me asap. When I emailed back to provide the correct address, someone got back to me within the hour and my order was on its way, again delivered earlier than stated. It's rare to get that great of customer service anymore. I'll continue to use this company for all of our events!
steve
2018-09-26
Kick butt hat! Great quality!
Kenneth
PA, United States
2018-09-26
Product arrived sooner than anticipated. Very pleased.
Dianne
TN, United States
2018-09-26
Just what my husband wanted.
Anonymous Customer
2018-09-26
Found the perfect item. Pricey but quality
Rick
VA, United States
2018-09-25
Products arrived quickly and the return for a different size was quick and easy. Love the quality.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-09-30

David R.
High Point, No
Sep 29, 2018
Very Nice Vest
I love my Upton Vest in sage plaid. It is very nice and well made. It is not as textured as I expected, but it is a very nice vest.
David R.
High Point, No
Sep 29, 2018
Nice ascot
I bought this ascot specifically because it complimented the color of the Emerson tweed Frock coat. I am quite happy with it. Generally, I prefer 100% silk neck-wear, but this ascot was so nice that I might have to revisit that prejudice against modern micro-fiber. I've already worn it several times and it is holding up splendidly.
David R
High Point, No
Sep 29, 2018
Very Nice Coat
I really like the Emerson Frock Coat. I usually stick to 100% cotton or wool, but this coat is a very nice blend. The material is soft and comfortable and it has the weight of an average sports coat. It seems to be the same material as the tweed Inverness coat. The flap pockets on the front are functional, not just for show. The detailing is solid. All around, this is a nice, well made Frock coat. I am delighted to have added it to my collection.
David R
High Point, No
Sep 29, 2018
Big Improvement!
I love the detachable collar shirts offered through Historical Emporium. The previous collars, though, while serviceable, were a little on the weak side. They didn't hold their shape all that well. The new reinforced collars are great! Such an improvement! These collars have a real stiffness to them and stand up well to all day wear. I am very happy with the new reinforced collars as an upgrade!
Brother Mac
Kennesaw, GA
Sep 29, 2018
Perfection
My chest measurement (46) was on the border, so I needed to be sure. I e-mailed CS and received sound advise going forward with the XL. The Wheat color is correctly presented in photos 2-4. The more yellowish-tint or hue from photo 1 is not a good representation. I fell instantaneously in love, forevermore!
Brother Mac
Kennesaw, GA
Sep 29, 2018
Chivalrous...
I'm certain I've secretly desired this exact shirt for my entire 45 years! I can add how the draw strings seemed too long at first and were somewhat annoying. But after the first wash they magically shrank to the perfect length as I used cold water with a medium heat drying-cycle.
Brother Mac
Kennesaw, GA
Sep 28, 2018
Most Elegant Indeed!
I initially erred in size selection being concerned about the higher waistline (bigger belly). But the exchange process was seamless and I'm completely in love with every stitch. The sizing charts are accurate and consistent with my normal trouser size (38) even though my belly is slightly larger than my waist (40). And the buckled-adjuster on the back is completely functional for minor adjustments.
Sparkenstein
Las Vegas, NV
Sep 28, 2018
The Perfect Coat For Frankenstein Enthusiasts
Love this coat. I had one a while back from this site, but I accidentally shrunk it trying to wash it, and donated it to a theater show I was in. I just bought a new one, and it's the same high quality as my old one. I don't think I can trust any other supplier. It's durable and made of sturdy fabric. How ever, working in a stuffy haunted house will make you sweat with this thing on.
Mike
NewMilford, Nj
Sep 28, 2018
Beautiful Bow Tie
Very nice bow tie with a great color and fit (adjustable). Its standing out in a very positive way and the rust color goes with many other colors.
kudzu
Folsom, CA
Sep 28, 2018
Just as pictured
This was the only item in my order that matched my expectations based on the picture.
kudzu
Folsom, CA
Sep 28, 2018
Not as white as the picture
This blouse looks pure white in the picture, but is really ivory (which didn't match my intended skirt). Otherwise, I liked the fit on my slim, flat-chested body. The detached jabot collar doesn't really fit well around the blouse collar, so I probably would never wear it.
kudzu
Folsom, CA
Sep 28, 2018
Just didn't fit
A really cool skirt that unfortunately isn't made for my body. I am slim with slim hips, and this skirt was way too big in the waist while fitting very snugly over my hips. It was also too long for me to wear, even with heels. I am 5"6".
kudzu
Folsom, CA
Sep 28, 2018
Fit is problematic
I kept this blouse because I generally like the style, but it could definitely be better. According to the sizing chart I would take an XS. I purchased both an XS and S just to compare. Pay attention to the stated cuff measurement and realize that that has to fit over not only your wrist, but entire forearm as well! I have very scrawny arms, and I couldn't fully button the XS. The cut of the collar is also slightly uncomfortable. Although I can fit several fingers between the collar and my neck, it fits so that it kind of chokes in the front and gaps in the back. The body of the blouse fits well on my flat-chested frame. I'm also not looking forward to ironing this.
TomMedford
Medford, Ma
Sep 28, 2018
Just Perfect
I always wanted a Norfolk Jacket. Your Norfolk Jacket fulfills my dream.
James Abbott
Newport, Rh
Sep 28, 2018
Inverness coat
The coat is beautiful! The quality is excellent. The fit is generous and long, just right for me and my large frame. The coat is fully lined. The workmanship is excellent. Thank you Historical Emporium.
Don
Lowell, Ma
Sep 28, 2018
Excellent sport jacket
I have worn this sport coat several times. It fits very well and is the more modern slimmer fit through the arms and is very comfortable. The coat is well made and makes a good appearance. It's too good for wearing while smoking cigars: I'd hate to burn a hole in it!
GAGal
Atlanta , Ge
Sep 27, 2018
Frock Coat
Decided to go with the Brushed Cotton material since it is for events in the southern U.S. I will re-review after a few wearings. It is a rich color that with the appropriate coordinated vest will be a show stopper.
Denise
Warren, Mi
Sep 27, 2018
Wow!
Had a Going Back In the Days at church and I received lots of compliments on my outfit. Im glad I chose the outfit of this era.

Ca
Sep 27, 2018
Callahan Black Frock Coat
Nicely made coat but the fit is a bit sloppy in the shoulders. Could be tailored for a better fit.
Dean
Sep 27, 2018
Sizing runs large
Great item, but definitely runs large. Order a size smaller than you usually would.

Sep 27, 2018
Penworth Vest
Excellent quality and beautiful vest. I received tons of complements. The experience dealing with your company was very good. Keep up the good work. I was hoping to find an ascot to go with it but couldn't find it on your site. Thanks RJ
Stringbender
Woodland Hills, Ca
Sep 27, 2018
Wonderful Classic
As with most hats from HE, this one does not disappoint. The hat is well made, elegant and surprisingly sturdy. This hat is slightly taller than a standard derby making it look a bit more formal. If you collect as I do, this one is a must. The compliments strart almost immediately. Thank you once again to Historical Emporium.
Schotze
Sep 27, 2018
Great quality
Great quality... think pants... fast shipping
AUTOBOB
Sep 27, 2018
Five Stars
GREAT PRODUCT HIGHLY RECOMMEND!!!
Nothing
Sep 27, 2018
Awesome Gauntlets
Awesome Gauntlets, they fit "like a glove" one might say. They look good, they feel good, over all they are a good product.
Hellsing-Order
Sep 27, 2018
Top Notch
I was really impressed with the quality of the material, not mention how comfortable it is as well. This is a perfect coat for the mad scientist costume you want. I wore this to my local comic con and it went over way better than I imagined it would. My only nitpick was how long the coat was. I put it on and it went all the way down to almost a half inch from the floor. But fortunately, it was an easy alterations fix. Worth every penny for the mad scientist in anyone.
Carabine
Sep 27, 2018
On the fence? Its worth it.
I've used this for a couple cosplays. It is expensive, but the quality of the material is worth it. I absolutely love this thing! If you don't mind paying good money for good quality, i recommend this. It went perfect for my Junkenstein (Overwatch) cosplay.
johnnyb
Forney, Te
Sep 27, 2018
Great Vest
I am a competitive chuck wagon cook and must dress in period correct clothing that could have been worn on the trail. I have several other pieces of clothing, and the vest really compliments the look. It fit well, and is easy to maintain.
Shelly Hall
Hot Springs , Ar
Sep 27, 2018
love this company
Historical Emporium is my 'go-to' company. I don't even bother looking anywhere else. I know what I will get every time- authentic period details, Perfectly well made, perfect fabrics, quick delivery--- Thank you!
Diane
Carmel, IN
Sep 27, 2018
Black Twill Bustle Skirt
This skirt is well-made and perfect for the stage...very comfortable, too. I chose to wear a petticoat under it, but it also looks good without one.
Mark
Woodbridge, Vi
Sep 27, 2018
White Shirt
Very Nice Shirt. I love it!
Mark
Woodbridge, Vi
Sep 27, 2018
Dracula Returns
This is a very nice cape! Very heavy and well made.
Mark
Woodbridge, Vi
Sep 27, 2018
Red Vest
Very Nice Red Vest. Love It!
Jess
Dallas, TX
Sep 26, 2018
Excellent Boots
Very nice boots! Hard to find good mens leather knee high boots like this, and these are very well done. Plan on wearing these for multiple reasons! One boot fit slightly larger than the other one, but another sock fixed the problem fine.
James Bailey
Franklinton , LA
Sep 26, 2018
Great. Victorian shirt
Perfect Comfortable The 2x size is just right for me Thank you
Jan Eyerman
Flanders, NJ
Sep 26, 2018
Just What I was Looking For
I have been searching on-line for nearly ten years for a new, affordable Norfolk Jacket. I even tried some local tailors to one one made, but they didn't know what it was. The price for the jacket was very good. The fit wasn't as good as I would have wanted (but there only was Small, Medium and Large). My measurements were closest to Large. Fortunately my wife is an expert sewer and was able to alter it to fit beautifully. Finding a pair of matching brown slacks proved very difficult-but eventually got a nice pair. I am now looking for a dark brown woolen tie to finish the outfit. Given the styling of a Norfolk, fit is critical. I recommend that anyone that buys one of these be prepared to have it altered by a tailor.
JeffnDallas
Dallas, Te
Sep 26, 2018
Cloaked in Mystery
Ever since I was a kid, I have LOVED this look in film. I kept watching this item over the past two years and finally just ordered the darn thing...lol. SO GLAD I DID! It is exactly what I was expecting and looking for. It's a heavy weight, but that's OK, it's rare that you not only get "what" you paid for but MORE than you paid for, but this is one of those purchases. It just sets that air of mystery I've always loved about this look. BRAVO, Historical Emporium. You didn't just "meet" expectations -- you EXCEEDED them with this item!
Tony Duran
Hollywood, CA
Sep 26, 2018
Marcus Jabot shirt in black
The Goode Time Carolers have purchaced from your company for years and keep coming back !! I'm very pleased with the quality of this shirt. I bought three...☆
Tony B.
MA
Sep 26, 2018
Absolutely stunning
I just received the Middlethorpe Vest that I ordered and it is absolutely beautiful. Well made and simply beautiful. The fit is great and the quality is admirable. I love it!!!
Victor Lugo
Captain Cook, Ha
Sep 26, 2018
Vintage Dinner Jacket
Well made product. Good fit.
Rick
Herndon, Vi
Sep 26, 2018
Livingston Set
I bought the Livingston vest in Medium size to match the frock coat for a formal civil war dance; the fabric is soft and the fit is perfect. I can even wear it with modern suit pants and jacket.
Rick
Herndon, Vi
Sep 26, 2018
Soft & Elegant
I bought this for a formal civil war dance; the fabric is soft and the fit is good. Looking forward to the white tie affair.
Rick
Herndon, VA
Sep 26, 2018
Perfect gift
I ordered this beaded peacock shawl to match my wife's civil war gown, and it goes together perfectly. She loved it.

Sep 24, 2018
Cheaper than expected
Fabric is a bit stiff and it doesnt have the silky, soft feel I expected. It looks good however, and fits a costume nicely.

Sep 24, 2018
Good pants
Very, very high waist, which I like. Very long legs, but easy to hem. Heavy fabric, good for outdoors use.

Sep 24, 2018
Good vest
A bit big, but fit well with back adjustment. Heavy fabric, good for outdoors use.

Sep 24, 2018
Good quality, reliable fit

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