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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-11-04

JPartyofOne
TX, United States
2018-11-04
I love the skirt I ordered. The first one arrived and was too big. As I was in a time crunch, I gave them a call and they helped me order the skirt in a smaller size and honored the sale price I had previously. They were absolutely great on the phone, courteous and quick to help! I returned the 1st order and was quickly refunded. Both orders arrived quicker than expected. Wore it to an event this weekend and was over the moon at the quality and comfort of the skirt! Would definitely order again!!!!
Bob
MT, United States
2018-11-04
One comment. The packaging on the western tie. The package was very difficult to open. I used a scissor to cut the label and cut one inch from the tips of the tie. I could still use it. I would thing a different type of packaging would prevent this.
Dr. R
OR, United States
2018-11-04
Ordered two vests and they both shipped quickly, were perfect size-wise and quality made! Just what the Doctor ordered!!
Whipman
IN, United States
2018-11-04
Every aspect of my ordering and delivery and items bought were handled great!
Tom N
NY, United States
2018-11-03
Great product, quick ship Thanks
Joyce
2018-11-03
I continue to be absolutely thrilled with our many purchases from Historical Emporium over the last 3 years. My husband and I buy most of our costumes here and I continue to be very surprised to see the excellent quality, fabrics and details. Delivery is extremely fast and returns and exchanges equally as quick. I guess I am not longer surprised by what we buy. I have recommended this site to anyone I come across who buys costumes. Also, I like that so many women's things come in tops and bottoms. I do not fit into specific sizes so I am able to get bottoms and tops to fit me right.
Gayle
CA, United States
2018-11-03
Wonderful experience from start to finish.
Bruce
CA, United States
2018-11-03
High quality goods at reasonable prices.
Chris
VA, United States
2018-11-03
I had planned on being a plague doctor for Halloween and had ordered a high quality plague doctor mask. I found a hat on the Historical Emporium website that was suitable enough for the plague doctor look, at a reasonable price. They shipped it in a timely manner, and it actually arrived before the mask did. Unfortunately when the mask arrived it was not at all the product advertised (stay away from typemaker.shop)! Historical Emporium understood that I no longer needed the hat based on another company's poor business decisions, and excepted my return. They've been quality people to buy costume pieces from, and I'll keep them in mind for future costumes. VERY happy with the customer service.
Anonymous Customer
ON, Canada
2018-11-03
Excellent customer service and super quick shipping. The gentleman who helped me was thorough, knowledgeable and amazing to work with.
Bill
TX, United States
2018-11-03
I was really surprised on how fast I got my item.
Don W. B
SD, United States
2018-11-03
Have made around 7 purchases of various style shirts from HE. Very satisfied with the quality and design and price. As a western author, the clothing line fits right in to my book promotions and my daily wardrobe. Thanks for being there!
Denise
IL, United States
2018-11-03
Loved it!!
flhammond
TX, United States
2018-11-02
good service, good product
Rose
NC, United States
2018-11-02
First time shopper was great!
Gail
NJ, United States
2018-11-02
Was concerned about getting the boots on time based on it being a special order. Delivered ahead of schedule.
jpete
OH, United States
2018-11-02
Thank you.
Tom w
CA, United States
2018-11-02
I had purchased a vest that turned out to be the wrong size. I purchased the next size which fit well. I returned the first vest and was promptly credited - easy peezy, no problem, could not have been any easier.
Anonymous Customer
2018-11-02
Thank you
Michael
FL, United States
2018-11-02
I have received many positive comments on the style and quality of the pants.
Beetle
MN, United States
2018-11-02
Great fun overall. I love late 19th century clothing styles.
Barry
CA, United States
2018-11-02
Staff was very helpful when I needed to exchange original pants for another size.
Jan
CA, United States
2018-11-02
very good
Robert Johnson
SC, United States
2018-11-02
My overall experience was great. Found what I was looking for with ease. A lot of choices to choose from. Will be ordering items again.
Let
MA, United States
2018-11-02
The Emporium has an extensive offering of stagecraft quality period garments that are promptly shipped with accuracy by a friendly staff.
redimon
NSW, Australia
2018-11-01
I've made a number of orders but only had one customer feedback/review email sent to me. Having said that the products I've received have been very good quality and I've had no major issues. A couple of years ago I received an item that had a broken piece and they replaced it without me having to ask. So far, really good customer service. They are my go to online shop for general period costuming.
Jecobie
MO, United States
2018-11-01
Awesome!
Alaric H
MD, United States
2018-11-01
This company is top notch. Pleasant to talk to, hassle free, and offer some impressive high quality products.
Carolyn
TX, United States
2018-11-01
The most helpful customer service, nice and friendly. Will buy from them again.
Yak-man
WA, United States
2018-11-01
The clothes and quality are as good as the day it was introduced back in 1900's - I have Sears catalogs from the era and these are exact match. Our grandparents would not know the difference. They would wear them as proudly today as it was back then. I'm glad to follow there foot steps, and be dapper and manly gent. You just can't get that from a pair of sneakers.
Quick draw d
WA, United States
2018-11-01
Quick service, excellent packing and I am enjoying the little catalog you sent me and I might, wife permitting, order from you again.
DJohnson
IL, United States
2018-11-01
Fast delivery and was happy with product.
Anonymous Customer
CA, United States
2018-11-01
Friendly service. Shipped quick and on time. Quality product
Kathryn
WA, United States
2018-11-01
Lovely walking skirts! I purchased '2' skirts, one in brown and one in black. The material was a nice weight and very nicely made. I am hoping for more colors! It is so nice to have a buttons in the back for a most comfortable fit! I was born in the wrong century as I love wearing long skirts!!!!! I have received many compliments on my skirts!
Tim
MT, United States
2018-11-01
I originally ordered my holster rig through a 3rd party source. After I recieved it, I realized I should have ordered a smaller size. Keep in mind I did measure myself the way the site instructed. So now with a holster setup that was too big, I contacted customer service and we were able to resize over the phone. I reordered my new rig and returned the other rig for which I was promply refunded for everything but shipping.
Bob D
HI, United States
2018-11-01
I have been looking for a straw boater for some time the one I ordered from you met my expectations. Good product at a good price great service.
JIM
IL, United States
2018-11-01
Great quality hat
Lori
TX, United States
2018-11-01
Very quick shipping!
Carol L
TN, United States
2018-11-01
First of all the the things I ordered blew me away I had no idea they would be so beautiful I guess I was expecting it to be like a Halloween costume the quality is A+and my order was here within a week and a half that is remarkable I will continue do business with y'all hand Cher my goods with other folks thank you so much for everything Carol
Marc
CA, United States
2018-11-01
Ordered by phone and picked up in person. Ordering was a breeze and so was pickup. The staff were friendly and helpful.
Anonymous Customer
2018-11-01
The service, timing, and price of the order were all very good. The product -Callahan charcoal frock coat - itself was excellent. However, after I received it and tried it on, I realized that it did not quite fit what I needed. As a result, I returned it to Historical Emporium a few days ago.
Robert F
MD, United States
2018-10-31
Being a specialty store, I love the selection and service that you provide. Also the prices are reasonable Thank you!
LK G
WA, United States
2018-10-30
Great service & beautiful products. I needed the shirt & pants for a homecoming outfit on short notice. Items arrived on time and were perfect for what we needed.
Anonymous Customer
2018-10-29
Great overall experience.
Anonymous Customer
2018-10-29
Excellent product. Efficient delivery time.
Raymond
TX, United States
2018-10-29
The products are always as advertised
Scott S
NSW, Australia
2018-10-29
Remarkable service and postage times, I was impressed with how quick it was sent! The belt and holster are fantastic and my pistols dropped straight in and came out equally quick for the fast draw. VERY happy thanks!!
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-11-04

Joyce
Redding , Ca
Nov 3, 2018
Petticoat
I made mine in the past but just didn’t have time. I could not have made one prettier. It is of very fine durable yet soft cotton. It ironed up beautifully. I am wearing it over my hoop skirt and just what I need to keep my hoop from flying.
Gayle K
Ramona, Ca
Nov 3, 2018
Lovely Craftsmanship
The nightgown was a little roomier than expected, but still fit. Beautiful embroidery and well made.
Gayle K
Ramona, Ca
Nov 3, 2018
Beautiful for any era!
Got this wrap for our Titanic themed Halloween, but look forward to using it for a night out.
Tex
Acton, CA
Nov 3, 2018
great badge
historical, great for Halloween or the office ....
L. M. Rector
Highland Park, Il
Nov 3, 2018
Elegance personified
I wish I could rate this beautiful blouse with ten stars. It's comfortable, and fits perfectly. It added the fashionable dimensions to my steampunk outfit I've been striving after for awhile. I love it. Thank you!
Leslie
AL
Nov 3, 2018
Twill Walking Skirt
I absolutely love this skirt. It is made very well and I received many compliments on it. It fit perfect in length, just a little loose in the waist but I had layers on so it was perfect! I will definitely be buying more in the future!
Brothel Token
SKU: 000511
Fiddles
Leidschendam, NL
Nov 3, 2018
Great fun
I ordered 7 and asked for different ones. That worked fine.
Bowtie
Tacoma, Wa
Nov 3, 2018
Perfect for the Falcon
These boots worked better than I thought. Made my Han Solo costume that much better They are very well made. And very warm and toasty. These boots are going to last a long time.
Christi
Turner, Or
Nov 2, 2018
Awesome Boots
These boots are perfect for my steampunk outfit. They will also go with any Victorian themed outfit. Love them!!
Jpete
Delaware , OH
Nov 2, 2018
Very cool
Really loved wearing this vest. The fit was good in the chest and stomach, but I should have ordered a tall size. The XL seemed a little short. The Navy blue stripes are dark navy, almost black. Very good quality material and buttons. The adjustment belt in the back is a great feature.
Jpete
Delaware , OH
Nov 2, 2018
Perfect
Great shirt. Fit perfectly. Good quality. Included a nice metal button for the collar.
Seawolf
Jupiter, Fl
Nov 2, 2018
Recency Fall Front Trousers
Excellent quality and fit. Love these trousers!
Kurt Knapp
Lithia, FL
Nov 2, 2018
Terrific coat
I've always had a difficult time finding clothes in the style that appeals to me. Then I found Historical Emporium and ended up buying 12 items within a week. The fit and quality is outstanding on every item, and they're in a earlier style that I like much more than modern, suits or sports jackets that are heavily tailored and I find generally uncomfortable. Anywhere I go, wearing the Sack Coat and corresponding pants, vest, puff or 4 in hand tie, I get huge compliments from people who want to know where to find similar clothes. Look at the picture of the sack coat and gray Fletcher vest (which I also bought) and you're looking at pure class. Add a watch chain and you're all set. I'll be a repeat customer, for many, many more years.
Beetle
Woodbury, MN
Nov 2, 2018
nice design
Be careful on judging size on this particular item. The sizes tend to be one size larger than they might suggest. You've never seen cotton this thick. Very durable.
Dave
West Dennis, MA
Nov 2, 2018
Costs to much
I've sent it back for a full refund, Not up to the quality I expected. No heavy wire in the brim. To light weight, No beef. I will not be ordering from you folks, It cost far too much to return it.

Nov 2, 2018
Amazing!
grimnir3115
fitchburg, Ma
Nov 2, 2018
exactly what i was looking for
It was in good conditioned and had the weathered look too as expected from a used item. It went great with my outfit, i just slung it onto my belt. Perfectly held both of our smartphones and my wallet so that I didnt have to cram things into pockets.
Robert Johnson
Lexington , SC
Nov 2, 2018
Vest
Great vest. May be ordering more.
Robert Johnson
Lexington , SC
Nov 2, 2018
Robert Johnson
Very good coat.
Matt
Nov 2, 2018
Love It!
Much better than I expected! It is adjustable from the front and the back for a better fit. If your waist is bigger that 35" you might get XL size. (I am 34" waist and bought the regular size)
redimon
Richmond, NS, AU
Nov 2, 2018
Love them.
I normally wear slightly larger size 8 boots to get the width but got these in size 7. Perfect fit!
redimon
Richmond, NS, AU
Nov 2, 2018
Great hat.
Great quality hat at a great price.
redimon
Richmond, NS, AU
Nov 2, 2018
Nice
Really nice collar. Found that the collarless shirt I had wasn't made for a detachable collar so just added a button and was able to fit this collar to it, no problems. I found the sizing to be generous as an L fitted comfortably when I'd normally need XL.
redimon
Richmond, NS, AU
Nov 2, 2018
Great.
Added a pair of goggles to this hat and instantly became Steampunked!
redimon
Richmond, NS, AU
Nov 2, 2018
sizing
I would normally wear XL to get the neck closure but wear L if I didn't need the collar to be fastened. These shirts are generously cut (but not too big) so I can get a great fitting shirt in size L that still buttons up at the neck comfortably. Good quality as well.
Glacier Goggles
SKU: 002686
redimon
Richmond, NS, AU
Nov 2, 2018
Cool
Got these because they can turn anything into a Steampunk outfit and they really do look the part.
redimon
Richmond, NS, AU
Nov 2, 2018
Good quality
Really liked this vest as it can with extra ties and can dress up a plan suit.
redimon
Richmond, NS, AU
Nov 2, 2018
Authentic
Looks very authentic, although I've yet to actually wear it.
redimon
Richmond, NS, AU
Nov 1, 2018
Good quality
Good quality product and easy to fit to any of my trousers.
Cowboy
Azle, Te
Nov 1, 2018
Western Belt and Hoister
Love, love, love belt and holster. 10 STARS
Steve Baird
Klein, Te
Nov 1, 2018
Best suit
Have gotten tons of compliments while wearing
Steve Baird
Klein, Te
Nov 1, 2018
Perfect
William D. Bates
Green Valley, AZ
Nov 1, 2018
pants
i had a par just like these but got to fat so had to get an other pair this or very very good pants
William D. Bates
Green Valley, AZ
Nov 1, 2018
Vest
this one is a real keeper I have about 13 vest now this one may be wore out soon it look and feels very good
William D. Bates
Green Valley, AZ
Nov 1, 2018
Vest
very good and will worth the money
Rich Spears
Spring Branch, TX
Nov 1, 2018
Just like Doc's
I wanted a Puff Tie because I'm working on a Doc Holliday outfit. This tie worked perfectly. Shipping was fast, and I received it about 4 days after ordering! Exactly as described. Great value!
JWW
Oshawa, On, CA
Nov 1, 2018
Coat Sizing
The quality of the coat was excellent but the sizing was way off. Followed the sizing instructions for all the items and all were great except for the coat. I'm a solid 52 chest and I know that cuz I just had a suit made last year. This thing was way oversized to the point I had to have it re-constructed as I didn't have time to return it. Other than that it was all great quality stuff.
Joe
Kirkland, Wa
Nov 1, 2018
Quick draw dreams
I have an old west theme in the room I call my library. The replica is in my quick draw holster hanging underneath my Hawken 50 cal muzzleloader. The Peacemaker looks real, acts real and has the heft of it's real counterpart. My actual firearms which are not muzzleloaders are locked in my safe.
DJohnson
Frankfort, IL
Nov 1, 2018
Nice shirt
I was happy with the product. I ordered the s/m size and I am 5'9" and 175 lbs and thought it fit well. Wish it was cotton though.
Tim
Stevensville, Mo
Nov 1, 2018
Holster
Great product and very happy with my purchase. Only recommendation I have for anyone planning to purchase a holster setup is to contact customer service and have them help you figure out your size.
Jane Gay
Houston, TX
Nov 1, 2018
Bowler Hat
I love my Bowler Hat and have had lots of compliments. It's so true this is not only for men. It's great for women too.
Sharon
San Diego, Ca
Nov 1, 2018
Purse
The purse was/is great. It was exactly as advertised. Love it.
griz
NV
Nov 1, 2018
fit
this is the third vest I have tried to fit and again it is way to large in arm pits. fits around middle but arm hole poke out forward. looks weird..
Lori
Victoria, TX
Nov 1, 2018
Nice coat
I needed these for a theatre production calling for red, white and blue trench coats. I chose these since the twill material would be the easiest to paint and they were a good price. My only 'eh' was that they are not really white, but more of a dull cream color. But it's a nice, well-made coat with weight without being heavy.
ROBERT L FRENCH
KENSINGTON, MD
Oct 31, 2018
Great Suspenders
Great product! Would recommend to everyone
ROBERT L FRENCH
KENSINGTON, MD
Oct 31, 2018
Great Socks
Wonderful product. Would recommend to everyone
Robb
Madison, WI
Oct 31, 2018
Great Coat
I do love the coat. The reason I gave it 4 stars is, first, I wish the black accents across the front were a different color. They seem unnecessary in black. The second, I wish the coat was thicker. For the price I expected a heavier coat. It seems a bit thin for the price point that it is at. Other than those two points it is a great coat.
Steven Atkisson
Black, Mi
Oct 30, 2018
Canvas suspenders
I am quite satisfied with these suspenders. They are well made, comfortable and look good. I wear them everyday.
Nick
Pittsburgh, PA
Oct 30, 2018
Good quality
It feels and looks great. High quality build and material. My only issue is it feels a tad stiff in the torso area.
Sheila W
Chicago, Il
Oct 30, 2018
Perfect Pantaloons
I wear pantaloons every day with my dresses. These are the most perfect pair. They are so comfortable. If you wear of these under your dress you don’t have to put on a slip unless you want to. They serve both purposes. Please keep these in stock in black. Thank you, Sheila W
Sheila W
Chicago , Il
Oct 30, 2018
Velvety Fingerless Opera Gloves
These are the most beautiful opera gloves. I am buying a second pair. I have several pair of fingerless gloves but these are the absolute best Please keep these in stock. Thank you Sheila W
Scott T Werner
Providence, UT
Oct 29, 2018
Men's Riding long Boot.
These boots are new and very well made. I was pleased to see they were made here at home in the USA. The leather is heavy and the boots will require a break-in period. A bit loose in the heel but perhaps a heavier sock would help this.
Scott T Werner
Providence, UT
Oct 29, 2018
Twin City Vest
What ca I say about a silk vest made in the USA! This vest is beautiful. So well made and a perfect fit.

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