No complaints. Smooth process, quick delivery, excellent product. Keep it up.

My orders came click I was very impressed with the product that I receive I will be looking on this site again for other items

Historical Emporium has an amazing selection of items, rather you are looking for something simple as boots to a full Victorian dress outfit. There is always something for everyone. There customer service is excellent. Communication is key. Customers want to talk to a real person and know they are being valued. Historical Emporium does not disappoint. Timely communication and fast shipping are nothing less than perfect. Thank you customer service team for you hard work!!!!

Thank you - Received on time for Nutcracker last weekend - fit well - tie is stunning - A sincere thank you

Size was not what it said on the hat. Hat not shaped correctly. This for a $95 hat, even one made in China.

Quality was top notch. Great selection of items. Customer service was PERFECT too. I had multiple calls and each time the service and advice was excellent. This is a marvelous organization with a great niche of offerings. Glad I found you. I did have to return one item (wrong size) and purchase an alternative. Again, customer service was extremely good at helping me select the item and place the order. I asked for expedited delivery and was told it would arrive "the next day". The item was shipped it to me via USPS, but it was instead guaranteed "two days later" according to the tracking site. USPS then actually did not deliver it on time, and delayed delivery until the THIRD day "by 8 PM". This was the day I needed the item however, so I panicked and ran out to purchase a make-shift coat from Goodwill. I spent time sewing it into a "cutaway" style. About an hour before I left for my masquerade ball event, the package arrived. The coat quality again was great, but I had to scramble to pin the sleeves up shorter. No time to sew it up. I found the delivery hassles very stressful, but found this was the problem of USPS much more than Historic Emporium. I would recommend that Historical Emporium not use the USPS, but rather FedEx or UPS which I feel is more reliable for 1 and 2 day deliveries.

Good quality and better than I expected.

The quick response and top service from Historical Emporium is first class. I would highly recommend this company to my friends and acquaintances.

N/A

Very pleased

Both my initial order and my second order shipped very, very promptly !!

Right on time!!

I needed gloves for a cosplay and these were perfect.

Great Qty fast service I will be ordering more products. Very Satisfied.

Wonderful quality clothing with fast shipping.

Was very pleased with the customer service help I received. They were great.

I received the size I ordered. And I received them in a timely manner. But - the pants were cut a bit larger than the sizing chart. That is to say they were too large. Unfortunately I had ordered the pants primarily for a specific event and there was not time to reorder or make an exchange before I needed the pants. So I had to do a return instead. The return was handled with the same courtesy and efficiency as the purchase. I appreciate this and will be doing business with you again in the future

I bought the Coachman hat and a pair of white gloves. Gloves were great and for what I paid for the Hat I would have expected better quality or a cheaper price. I feel like I paid for an $80 hat and got a $50 hat. Product Shipped faster than expected. However I am still able to use the hat for photography pieces, I was hoping to use this hat for Reenactments with some dramatic death scenes. However I would be afraid to fall on it as the top of the hat feels like plastic and if you land on it might crack or rip, or tear a hole in it.

All of the garments that I have ordered has always been top quality I plan on ordering more I recommend your company Holly

The Great Coburn overcoat was delivered to me within two days of your receipt of the money order. Good job folks.

'HE' Folks! You're GREAT! Everything per your highly adequate sizing fits like it was tailor made! This Christmas, my lady and I will step out in true Victorian/ edwardian style thanks to a company such as yourselves! One bit of "constructive" criticism....try photographing your clothing with a contrasting background! My lady received her blouse today (she LOVES it!)....and I was highly impressed by the delicate lace that adorned the front of it. Didn't see that in the ad photo! I wish 'HE' continued success and am a confirmed customer!!

CS agents make you feel like they already know you. Great experience.

Great product, excellent customer service. We wouldn't hesitate to purchase from them again!

Great customer service over the phone

I ordered a vest that was too large. I completed the return form sent the vest back. My replacement vest came back within a week give or take a few days due to the Thanksgiving holiday. I'm very pleased with the service

Any questions I had were answered emediatly and professionally. They did a great job.

A great company...you allow me to build my victorian style of costuming the way I like.

I have always been satisfied with my purchases and experience with Historical Emporium. Even when I was forced to return an item (because it didn't fit), the transaction was smooth and easy. I look forward to my next purchase.

Nice cap. Well made in USA. Had to exchange for next size up without a problem. Lots of compliments from others now when I sport my new cap.

Awesome Service Thank you

Will absolutely shop here again.

Buttons were terrible, but my tailor saved the day

This was my first time ordering from Historical Emporium. Couldn't be more pleased with the pricing, ease of ordering, and delivery time. I own a video production company and needed some western themed wardrobe for a promo I was shooting. Most importantly, I needed it to look authentic (but not cheap) and for it to be able to stand up to full shooting days and multiple washes. The build quality of the material and stitching is stellar and the cost is very reasonable. I will definitely be using Historical Emporium in the future for my production needs. Thanks guys, well done!

Great experience in every aspect: selection, price delivery time, quality of product!