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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2019-02-03

Lawman
CA, United States
2019-02-03
I had the BEST possible experience with Meghann at Historical Emporium. I've been following the company for a few years, but finally made my first purchase. I decided to purchase an entire outfit, and carefully read the reviews and official guidelines for sizing. I contacted Customer Service ahead of time to ask questions and Meghann was super helpful, and over a series of emails and days. I knew I would need to hem the length of my pants and was hoping the rest of the outfit would fit as expected. The big day came and the clothes arrived, much ahead of schedule. Wow, everything was a perfect fit (pants to be hemmed as mentioned). I couldn't believe that I ordered an entire ensemble and didn't need to return a single item. Seriously impressed. Not only was I highly satisfied with the clothes, but the Customer Service and Meghann put it over the top. I am looking forward to ordering many other great outfits in the coming year. 5 stars!
Ray M
MD, United States
2019-02-03
In just a few words-the service was great. If you have not tried it-do it.
Denice
AZ, United States
2019-02-01
This time I ordered one of their special order pieces and was told up-front that it could be three weeks for completion. The item arrived about ten days after ordering! I was thrilled and really appreciate how nicely the item was packed. So very nice!
Dave J. S
IN, United States
2019-02-01
Very genuine style clothing...love them to bits...
Roberto
GA, United States
2019-02-01
The cap fulfills all my expectations: is beautiful, well done, the size (XL) is perfect for me, ..and the price is definitively good. It came out from my mailbox with some wrinkles, ..but is already recovering his original shape little by little. Thank you very much to all of you ...good job guys!! ..And a kiss to the lady at the phone that helped me to pick the right size. Salutation, Roberto
Anonymous Customer
TX, United States
2019-02-01
good
Anthony
Merseyside, United Kingdom
2019-02-01
I am delighted to be a customer of Historical Emporium and I am enjoying my product with the knowledge of investing in an exceptional high quality Inverness coat. I have searched the internet for quite awhile now (Both in the UK & USA etc) and found Historical Emporium stands out as the front runner in the products it sells and the service it offers. The website is easy to navigate, products are easy to locate and the Customer Service is of a very high standard. Thank you Historical Emporium.
Bruce
2019-02-01
Cheerful and helpful staff for first-time customer. Love the personalized note that came with the shipment.
Murph
ME, United States
2019-02-01
Bought 5 colors of same style, classic canvas. Outstanding!! I work in a different office every week day and the reaction of co-workers and clients was fantastic. They all love the look. Fleece is out, classic canvas is in!
Jeffery S
NV, United States
2019-02-01
Simply the absolute BEST customer service I have had with any online shopping experience.
Victor D. H
MI, United States
2019-01-31
My Father Was Born In 1908. From Earliest Childhood I Was Brought Up With A Man's Word Having To Do With His Honor. It Really Meant Something. Giving Your Word With A Hand Shake Was The Same Thing As A Binding Contract. So When I Tell You That I'm Very Old School, You Should Get The Picture. In My Experience No Two Brands Of Clothes Fit The Same. So, I Like Going To A Store To Try Things On. For This Reason I'm Not Too Excited About Buying Clothes On The Net. But Getting The Type Of Clothes I Wanted Left Me With Little Options, Because These Type Of Clothes Aren't Generally Available Just Anywhere. Noel Worked With Me Giving Me The Confidence, & Trust To Try Ordering What I Wanted From Historical Emporium. He Also Offered To Make Things Right If Some Of The Items Didn't Fit Correctly. So When There Was A Problem With The Items Fitting Correctly, Noel Offered To Ship The Replacements First Giving Me A Chance To Compare Them To Ordinal Items. I Really Appreciated The Way I Was Treated. There Was A Level Of Honor, & Trust That You Just Don't See In People Anymore. I Have To Say I Like The Quality Of The Product, & The Service Is First Rate. So Not Only Will I Be Back, But I Will Definitely Be Recommending Your Company To People I Think Could Benefit From It. Thank You Noel, And Historical Emporium For A Painless Experience.
Gary C
AR, United States
2019-01-31
got . will buy againmy order faster than I expected. better than the web site showed
Lee f. S
CA, United States
2019-01-31
Products are always of good quality and shipping is immediate. Historical Emporium is my first choice always when looking for historical clothing.
Ron O
CA, United States
2019-01-31
Your products are AWESOME! Your prices may be good for the quality of your clothes, I guess I just wish I could afford them better.
Connor
TX, United States
2019-01-31
It was shipped with out any productive wrapping or tissue paper - some of the decor has chipped and already started falling off. Also, i know its just a prop piece - but with regards to zoom capability it doesnt really have any. Oh well. It is a gag gift for a friend and i needed it quickly. So with regards to that pretty chill experience
Dave
CA, United States
2019-01-31
I was a little hesitant at first considering the price of the clothing. Luckily I lived somewhat close to their warehouse and was able to try on and make sure I got the right size. Customer service was awesome. The clothing was great, well made and comfortable. I've recommended them several times already!
Khalkat
CA, United States
2019-01-31
Great value, great offerings, and fantastic customer service. Realised I had ordered wrong size on Sunday, sent email on Monday morning, received response in minutes confirming change to correct size, order shipped in afternoon, and I received two days later. Who can ask for anything more?
Brad H
WA, United States
2019-01-31
Awesome customer service experience and great product. Thanks!
Thomas A N
NH, United States
2019-01-31
Thank you
Jack R
AR, United States
2019-01-31
Noel was my customer service rep. My first vest was to small and I exchanged it for the proper size vest. Noel made the process absolutely painless. I sent the vest back in box I received it in and from shipping day to delivery 4 days from one coast to the other. I look forward to future purchases. Product quality is excellent and I've had many compliments on the vest. Best Regards, Jack Ross
Terri W
PA, United States
2019-01-31
I purchased the item for my brother in law and he LOVED it and the fit was perfect I'll will buy again.
Kristi
OR, United States
2019-01-30
I have been pleased with the items I have ordered from Historical Emporium.
Margaret
FL, United States
2019-01-30
I have purchased two items so far. Very happy with both! Historical Emporium had exactly what I was looking for. I would definitely buy from them again.
Cynthia
CA, United States
2019-01-30
Everybody loved the shoes..
Halli
AL, United States
2019-01-30
A very positive experience. Fast shipping.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2019-02-03

Liz
Sacramento, CA
Feb 1, 2019
Great vest
The vest is of really good quality. Heavier than I thought it would be. Love the pockets.
Denice
Apache Jct, AZ
Feb 1, 2019
A little too gray
I guess that I would best be matched with a hairpiece like this that is more like a 50/50 blend of the two colors, but this is the best choice for now. I have one other bun hairpiece, which I love to wear, but it is much darker than my hair is now. In any event, it is easy to use and holds nicely when performing!
Denice
Apache Jct, AZ
Feb 1, 2019
So cute!
I haven't worn them yet, but they are so cute! I think that they will be just the thing for lightweight skirts to give them a touch of the bustle look.
Denice
Apache Jct, AZ
Feb 1, 2019
Lightweight
I love the weight of this skirt's fabric. It will be very comfortable in the heat of summer when performing!
Terri
Clearwater, FL
Feb 1, 2019
Terrible Smell
I received my boots and as soon as I opened the box, this terrible chemical smell came out. It smelled like fuel? The material the boots are made of reek. I was hoping that after a couple hours being out of the box, the smell would go away...but it didn't. So I went to return them, and found out that they do not pay for return shipping! BEWARE!! It cost me $28.95 to return these boots that I paid around $50.00 for. I debated keeping them, but the smell was so bad, I wouldn't be able to wear them out. Make sure you read return policies first!

Winters, Te
Feb 1, 2019
opera glasses
i thought they were real, no magnification for where we sit. very pretty and sturdy
Anthony
Liverpool, Me, UK
Feb 1, 2019
Inverness Dress Coat
The Inverness Dress Coat is first rate: the quality, fabric and appearance are of a very high standard. The coat is ideal for any formal occasion or role play. The construction (sewing) is of exceptional high quality, the coat is fully lined and the fit is generous and long, just right for me and my large built. I have searched the internet for quite awhile now (Both in the UK & USA etc) and found Historical Emporium stands out as the front runner in the products it sells. This Inverness Coat is very expensive here in the UK, averaging over £1,000 plus, thus the Historical Emporiums Inverness Dress Coat offers great value for money, even when you add/include shipping, UK Handling & UK Import Tax to the final cost. I am delighted to be a customer of Historical Emporium and I am enjoying my product with the knowledge of investing in an exceptional high quality Inverness Coat. Thank you Historical Emporium and I look forward to further purchases.
Dragon Vest
SKU: 000380
Jeffery Scott
Las Vegas, Ne
Feb 1, 2019
SO HAPPY I NEARLY BLACKED-OUT!
Every single item I have EVER purchased from H.E. has always exceeded my expectations! The images on the site do not even come close to how the actual products are. But this one was a true topper! This time I was blown away X PI!!!! Thank you H.E. for constantly making the steampunk characters I have designed for myself come TO LIFE! Jeffery Scott (1019)
Tom
Wade, No
Feb 1, 2019
Sand Mountain vest
Pleasantly surprised by the quality of this vest. Excellent construction and fit. I love it !
Randy
Soddy Daisy, Te
Jan 31, 2019
EXCELLENT!
I HIGHLY recommend this belt/holster!!! The only reason I gave this product/company 5 stars is because I couldn't give it 6! I bought this belt/holster because I wanted an old style western look for my Uberti El Patron .45 Colt revolver. It was exactly what was described. I looked at several other websites before I chose this one. I chose Historical Emporium because they had a good variety to choose from. The quality and authenticity of this belt/holster is very reasonably priced. It is made out of great quality leather with beautiful tooling. I didn't have to make any adjustments at all. My revolver fit in the holster perfectly. The only thing I had to do is tie a knot for the hammer retention strap, and it was ready to go. It has 18 bullet loops. Each and every one of the bullets fit very snug without being too tight. The sizing instructions were also perfect. I measured like the instructions said. My measurement was 40 3/4 so I ordered a 42 because the instructions say that if you are in between sizes to round up instead of down. The belt has 6 holes in it. When I put the belt on, I used the 3rd hole and it fit me like a glove. And, last but not least, I was amazed at how quickly it was shipped. I received it several days before the estimated arrival date. Would I recommend this product or any other product that this company offers? The best answer I can give for that question is, ABSOLUTELY YES! When I'm considering to purchase anything else that is from the old western era, Historical Emporium will DEFINATELY be the first place I'll look!
Timothy D Kile
Spring City , Te
Jan 31, 2019
Hat
Way to big, can’t ware it!
Christopher Erickson
Foster City, Ca
Jan 31, 2019
Great item
Looks good and fits well.
Khalkat
Palo Alto, CA
Jan 31, 2019
Just the cats pyjamas...
Cool looking, very Victorian, great for eye catching everyday wear. Order process was straightforward, shipping time fast, and fit perfect. Can't ask for much more.
Dorothy Hall
Evergreen, Co
Jan 31, 2019
RETURNED
Sent back for smaller size
HD Thomas
Oh
Jan 31, 2019
Bondolier
Perfect fit for .44 mag! Feels well on shoulder, holds 52 rounds! Look forward to purchasing more items through this company! Excellent customer service
Mr Shade
Hamilton , On, CA
Jan 31, 2019
Home
A great jacket for wearing at home. This is not for going out in. It would be like going to the movies in your pyjamas. Strictly for your own home
Richard
Bainbridge, Ge
Jan 31, 2019
All's well
exceptionally fashionable, goes with everything
Richard Estelle
Hanahan, SC
Jan 31, 2019
I like it.
I like the quality and construction. The only regret I have is that it doesn't come in a 357 model.
Mari
Melbourne, Fl
Jan 31, 2019
Perfect Boot
I have very wide feet and these types of footwear tend to really hurt my feet. BUT, these are the most comfortable ankle boots I have ever worn! I wore them to a western event and was there 6 hours or better and my feet never hurt at all! I highly recommend them :)
Delvan
Vancouver, WA
Jan 31, 2019
Great price
The color is very rich, compliments shirt and trousers well, more than I expected for the price.
Delvan
Vancouver, WA
Jan 31, 2019
Rich color, excellent "feel" to the fabric
Had to return the first pair, my body shape required a different size than the size chart suggested. No problem, replacement arrived very quickly. My seamstress custom fit them to me, she was quite impressed with material and construction. They do have a very long rise, but drape well and look good while wearing them.
Delvan
Vancouver, WA
Jan 31, 2019
Great Shirt!
I was impressed by the quality of material and workmanship as soon as I opened the package, and it fit great, too. Get compliments every time I wear it to work, or even just around town. Plan to purchase several more in different colors.
Sarah
Bryson, TX
Jan 31, 2019
Wonderful
This vest is perfect and I love it so much. It works well for the play we are performing. Thank you for a great product.
Kristi
Or
Jan 31, 2019
Bailey Trousers - Walnut
These trousers are a great choice for our upcoming production of "Newsies." They fit my actor well and he looks right in style for the historic period.
Kristi
Or
Jan 31, 2019
Edgar Striped Trousers
These trousers are perfect for our upcoming production of "Newsies!" They fit well and are perfect for the end of the Victorian period.
Margaret
Clearwater , Fl
Jan 30, 2019
Victorian Ladies Hat
I purchased this beautiful black Victorian hat for my daughter. She is playing Miss Andrew in a theater production of Mary Poppins. This hat is perfect! I also purchased a long black walking skirt for the same costume. Both items were reasonably priced and delivered when promised. Excellent quality! I would definitely recommend Historical Emporium.
Yukon Gambler
Valley, AL
Jan 30, 2019
Double Holster 45 colt
Got my new double holster real fast. It looks good and carries my colts great. I'm very happy. Thank you
Kris
Fort Worth, Te
Jan 30, 2019
vest
small vest is larger than typical small and will need altered. Is good quality otherwise. S=M size chart

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