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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2019-03-03

Steve K
CA, United States
2019-03-03
When I called on the phone to place my order the employee was very helpful in choosing a pair of pants. I also ordered a pair of brown riding boots. In the past using other vendors I had to buy a bit larger size so I ordered the boots from you in a size 9 and they were way to big. I returned them for exchange for a size 8. They also seemed a little too big but with 2 shoe inserts they will work. I was also very pleased how quickly the size 8 were delivered. I have already started telling anyone I can think of about your web sight and recommending you to them. One of my nephew's is working in England and is into "Steam Punk" so I e-mailed him letting him know about your web page.
Robert
PA, United States
2019-03-03
I began to buy clothes from the Emporium some time ago for special events, but the clothes have fit so well and are so comfortable that I am gradually obtaining more and substituting for casual office wear. Very pleased overall.
Eric
OH, United States
2019-03-03
I am very happy with my outfit, the quality and style are great! But, your customer service department is horrible. The woman I spoke with was not very knowledgeable, and it took me a while to put the outfit together (I had only bought shirts from your company before) and then the suspenders didn't get ordered, I forgot those, wish the customer service had caught that and helped me with getting the proper item, but they could not. I eventually figured it out. When the suspenders came they were a size 48 (I am 42), very long and it took me quite awhile to get them to the correct length. I was contemplating buying more pants and outfits at Historical Emporium, but am hesitant because of the careless, (and in my second call to your company) hostile attitude of your customer service employees. The quality of the clothes are a 5, dealing with your employees is an actual zero, but I could only post a one.
David H
2019-03-02
Will be buying more!!!
Hammerdown
OH, United States
2019-03-02
Very pleased with my products and the price. I was able to get them for. I will definitely buy more from them in the future. After talking with the young lady at customer service, she advised a different size than I intended to buy, she was right,as most women usually are.....
Mike Carr
MI, United States
2019-03-01
My Dad has not stop doing quickdraws since I got it for him for Christmas it's hilarious to watch. He absolutely loves it!
Al B
TX, United States
2019-03-01
I found it easy to place order and easy to return product.
Stephen
VA, United States
2019-03-01
Ideal shopping experience: 1) I found the specialty items I had been looking for and had wanted to buy for some time. 2) Inquired on particulars by phone and received courteous and accurate information. 3) Received items by priority mail in just a couple days, though I paid only standard shipping. Excellent! Will be shopping here again soon! Thanks! Stephen
Allen L
ID, United States
2019-03-01
Was my first order, I ordered again since then. I am quite pleased with the quality of the product. Delivery was days ahead of schedule, another plus! Quite honestly, I'll be ordering again and again. I bought the bowtie, then a vest. The vest is also an outstanding value for money. If you like historical clothing. This is a place for you.
Anonymous Customer
2019-03-01
Customer service rep Noel worked with me on some orders and that was great..BUT and a big BUT WAS; The sizes that I ordered ( taken from a previous order of clothing).The NEW shirt WAS MUCH too small as was also the vest.Some manufactures have a different concept of sizes,,as was THIS case AND it cost ME an additional $15.00 to return and then receive the "CORRECT SIZES". An additional cost on the regular expensive cost of the regular order was a little too MUCH($ 105.00 AND RETURN SHIPPING OF $15.00 ) You should have some way of standardizing sizes. Enough said.
t. j. teis
2019-03-01
Great Buckingham Vest ! I encourage Historical Emporium to create a version appropriate for Victorian and edwardian styles as well !
DAVID
MA, United States
2019-03-01
fast delivery, very satisfied with the quality and workmanship of my holster. Had to return my first one because i ordered a size to big. Returned no problem, very quick credit to my account, no hassle even though it was my mistake. My reorder was delivered with out a problem and fits much better.
Anonymous Customer
2019-03-01
..
Anonymous Customer
2019-03-01
You are always quick to deliver and your goods are dependable. Thank you.
Anonymous Customer
PA, United States
2019-03-01
quick delivery. nice vests
John
2019-03-01
The products I bought were exactley as discribed good quality . The service great would buy more from this company again
Willy
OR, United States
2019-02-28
Easy convenience! AND a quality product
Ronald
GA, United States
2019-02-28
I am enjoying my coat.
Mike
ON, Canada
2019-02-28
The quality of the vest was exselant.
1920s era c
TX, United States
2019-02-28
The 20s era cane I ordered is lightweight but strong. Plus it is the coolest cane I've seen and I get lots of compliments on it.
KJK
CT, United States
2019-02-28
Bought smoking jackets for the whole band and we are stylin'.
Wichita
2019-02-28
Good product, good price, great service!
Charlie Smith, Houston T
TX, United States
2019-02-28
The vest is exactly what I hoped for. Great price, great fit. Thanks to Noel for talking me into the extra 3" length. I am 6'3" and it fits perfectly. Also it was promptly delivered before the promised date.
Yury F
2019-02-28
Good job
Jeffrey Aragon T
AZ, United States
2019-02-28
Very happy with shirt purchase! Sizeing was generous, quality was superb!
WhiteyMan
MO, United States
2019-02-28
I've never had any issues with ordering or deliveries over many different orders. Great merchandise at reasonable prices comparatively so I will be back again.
George
TX, United States
2019-02-28
Not a lot to tell. I've wanted to buy something from you guys in the past but my budget is limited so I decided I could afford an ascot and l liked the look of it. When I received it I was pleased with quality and also the matching hanky was a nice touch.
Anonymous Customer
2019-02-28
Great, as always!!!
Rob M
ON, Canada
2019-02-28
The products and service keep me coming back. Great product at fair prices.
Jim
VA, United States
2019-02-28
Ok
mudpuddle
ME, United States
2019-02-28
Orders of vests so far. Good fit,unique for our area. Enjoy wearing old style hats, vests, etc. You folks seem to have a good variety old fashion.
Sonia
2019-02-28
The scarf was beautiful and the price for the quality was great. My only compliant is that it could have been packaged better, i.e. in a scarf box or something other than the plastic ziploc bag it arrived in. I purchased as a gift and I couldn't find a box so ended up using a bag with tissue paper which was okay but the presentation would have been nicer with a box.
Renee
AR, United States
2019-02-28
I was very satisfied with my service and Thilled with my purchase, I Love my skirt! And have received many Compliments on it!! Thank You Historical Imporium!!
Gale
WA, United States
2019-02-27
What can I say - I screwed up my order. Pure and simple. I ordered late at night when I wasn't feeling well and I botched it. Past experience told me that if I called the customer service number and went "Help! I tried ordering when I had a cold!" the nice person on the other phone would tell me whether I should order a second product to make sure they didn't sell out of the proper size before my return got there or if I should just return it and not worry about their stock. To absolutely no one's surprise, past experience told the truth. Seriously, I love these guys. I'm pretty sure I could call up and ask if anyone in the department had recommendations on a new tea variety to stock in my cupboards and, even though it's not a thing the Emporium carries, they would rattle off a couple of employee favorites and wish me a nice day.
Anonymous Customer
CA, United States
2019-02-27
Responsive and accommodating on the phone.
eldon s
WA, United States
2019-02-27
cool store with a treasure cove of cool stuff.
Keith
NC, United States
2019-02-27
Good service. Ditched another company because of bad service
Daniel
TX, United States
2019-02-27
I was very pleased with all of my purchases, vests & shirts!
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2019-03-03


Mar 2, 2019
Miss Mary
These are fabulous goggles. Fun look.

Mar 2, 2019
Miss Mary
These look great. Looks good with or without suspenders.

Mar 2, 2019
Miss Mary
Stunning outfit, sizing it correct. Looks good with or without hoop.

Mar 2, 2019
Miss Mary
Perfect fit, great style.

Mar 2, 2019
Miss Mary
This is a beautiful hat, but runs on the small side.
David Hill
North Charleston, S.
Mar 2, 2019
Cross draw
I am very pleased with the quality & the fit of mr Ruger Blackhawk, thanks
Keith
Asheville, NC
Mar 2, 2019
Cool style
I get lots of complements when I wear the high waisted trousers I get from Historical Emporium. I have several different pairs. The Callahan dress trousers are particularly sharp when paired with the vest. Does require hemming due to length, but that is very affordable at a local tailor. The retro style allows me to be comfortable in just short and pants, but not too casual. Perfect.
Wyatt
Mar 1, 2019
Definite good choice
Never been much into the color green but this vest is great looking. Fit perfect and would highly recommend.
Willy
Eugene, Or
Mar 1, 2019
Elastic Y-Back Braces
These suspenders are strong yet - not too wide - the leather is supple yet strong. Generally speaking they're the quality one would have enjoyed 20 years ago so to find them is a treasure. Very satisfied.
Wyatt
Mar 1, 2019
First red vest
This vest fit a little bigger in the waist than my other purchases, but still gave it 5 stars. I have a very small waist so don't be scared by my comments because it's a real beauty.
Wyatt
Mar 1, 2019
Welcome surprise
This vest flew under the radar. I didn't see it at first but I'm glad I looked a second time. Fits perfect and looks great.
T-Roy
Sacramento , Ca
Feb 28, 2019
AWESOME
Best fit for me and my 44 mag long barrel pistol. Looks and feels great and I have looked for a year before coming across there web site... thank you
Mike
Houston, TX
Feb 28, 2019
Great vest!
Fits well and looks good! Now I just need more opportunities to wear it.
WhiteyMan
Kansas City, Mo
Feb 28, 2019
Nice look about them
The wool keeps me warm in these winter months without being cumbersome. The look is like nothing else I could find elsewhere and the fit was spot on.
WhiteyMan
Kansas City, Mo
Feb 28, 2019
It's a tie
Head turning in color and design. I like the style it gives.
WhiteyMan
Kansas City, Mo
Feb 28, 2019
It's... shiny
It's an okay tie, just shiny in the light from the metallic thread. I bought it on sale and I'm not to disappointed about it but the shine does marginalize its use.
Robert Burrows
Coffeyville, KS
Feb 28, 2019
Great Price
Great Price and fits great. I have not worn this hat to an event yet however I can already tell you that I love this hat over the Coachman's that I have previously purchased couple of months ago. Coachman's hat feels cheaply made compared to the John Bull which is Ironic when you compare the prices.
Scottie
Central Kentucky
Feb 28, 2019
Not The Stiff Starched Collar You'd Expect
I was expecting this collar to be a starched stiff collar, which is what I was looking for. It's definitely not. The collar arrives unstarched. Also, the sizing is way off. The size chart shows a size "L" is for a 16"-16.5" neck. I have a 16" neck and ordered the size "L". The collar was very large and would easily fit a 18" neck. The service, from Historical Emporium, was fantastic though. My order shipped extremely fast and was well packaged.
Sherri F Strange
Sumrall, MS
Feb 28, 2019
Very heavy duty , simple and nice looking
Better quality than I expected but I recommend going down a size instead of going up if you are in between sizes. But the belt and holster are beautiful.
kevin
BARRIE, On, CA
Feb 28, 2019
holster
i found this holster to be better than expected,and fit perfectly using the sizing guide,thank you
Judith
Cannon Beach, Or
Feb 28, 2019
Quality
This is a well made shirt which fits my actor perfectly. He is the lead in Bunbury.
Jim Ed
Chicago, Il
Feb 28, 2019
Low price high value
Great value for a good looking western hat that can be shaped to desire
Rob MacLennan
Brampton, On, CA
Feb 28, 2019
Fits perfectly and looks great
One little item and my Victorian undertaker's suit becomes an old west gambler. Fits like a glove and feels, ad looks great.
arthur nunez
whittier, ca
Feb 28, 2019
homburg hat
good selection of hats, will be coming back as your customer.
Tractorgurl
Norwood, MO
Feb 28, 2019
Great Quality
This blouse was perfect for what I needed. Working at a museum I sometimes need to dress in costume on certain occasions and this will be perfect for those times. It fit true to size so stick to the size chart and you'll do just fine. I will recommend Historical Emporium to the rest of my staff.
mud
Ma
Feb 28, 2019
Abilene - Navy
Nice fit, good looking, hope to order more items in future.
SoniaFog
Philadelphia, PA
Feb 28, 2019
Cashmere Wool Scarf - Snow White
Scarf is absolutely beautiful and looks and feels much more expensive than what I paid for. I purchased as a gift and my only complaint is that it could have been packaged nicer - arrived in a Ziploc bag.
Mark
Perkasie, US
Feb 28, 2019
Great Vest
Fits Perfect, Looks great and is made out of nice sturdy material, I will be wearing this often!
Gale
Seattle, Wa
Feb 27, 2019
Love It
When I ordered this vest I made two mistakes - I did not read the reviews first and I ordered it late at night when I wasn't feeling well. If you avoid these mistakes, you will soon find yourself in possession of a wonderful, show stopper of a vest. If you do make these mistakes, don't fret! Returns are easy and customer service is wonderful. Definitely order a size up. I'm normally a medium, but the large fits wonderfully. There's a little bit of a gap under the arm where I don't fill out the bust as intended, but that's an easy fix. The fabric is gobsmacking, the cut is to die for and...yes. Not a single regret to be had.
Gale
Seattle, Wa
Feb 27, 2019
Stripes Forever!
I've wanted a classy black and white striped vest for ages, so when I saw this one during the vest sale I had to snag it. At first I ordered a small, because I was having a sick, brainless moment (I'm normally a medium). Having then read some reviews on other vests that suggested this one might run small, I waited for my package to find out whether I would be calling and asking for one size up or two. I did not have to wait long at all. The small not only didn't fit, it didn't come close, so one very pleasant call to customer service later I packaged up my goof-up and shipped it back in favor of a large. The new vest is beautiful. It fits wonderfully, with the exception of a small amount of gaping at the underarm, courtesy of my nice, boyish figure. This will take about five seconds with a sewing machine to fix. Seriously, tiny alteration. Everything else, the length, the waist, you name it, is utterly perfect. I really recommend this vest. Truly. It's classic, timeless, and well constructed from sturdy fabric. If you take care of it, it will take care of you, your daughter, and your grand daughter, just the way well made clothing should.

Sausalito, CA
Feb 27, 2019
Great Vest
This is my third vest from this place and they are all so unique a pleasure to wear them every day

Feb 27, 2019
Flapper Wig
it's lovely and I am very pleased!

Feb 27, 2019
Classic Canvas Work Vest - Crimson
Excellent fit, material, and quality of construction.
Bill
Feb 27, 2019
LH Draw (Long Barrel)
This holster isn't as long as I was led to believe. I have an 8" 1858 Remington New Army and the tip of the barrel sticks out of the bottom at least an inch. Other than that the holster is high quality. Just wish it was a little longer!
Jeri Putman
Lubbock, Te
Feb 27, 2019
Loved it
It was great. Went well with my husband's frock coat and vest.
Ken
Santa Fe, NM
Feb 26, 2019
Wonderful!!
Very well made! Extremely pleased with this. Have worn it several times to pretty formal occasions. The fabric is wonderful too!
Ken
Santa Fe, NM
Feb 26, 2019
Well Made--Different Color than expected!!
This is a very well made vest. Great Quality!! It looked to us like an Olive Green when we looked at it online on a couple of computers before ordering. It is almost brown. I would have preferred it more green...but I'll wear it. Just have to buy a shirt that will match with it....

Ma
Feb 25, 2019
Execellent Craftsmanship, Poor quality lenses
I am seeking to have these lenses altered in order to experience this piece with the ability to keenly focus on the object of low proximity. The lenses in this work just do not seem to function in accordance with magnification efforts as put forth by the adjustment nodes in between the eye pieces. Nevertheless, the craftsmanship of this piece is simply impeccable. If the lenses actually worked, I would be thoroughly pleased.

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