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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2019-08-11

Dave M
AZ, United States
2019-08-11
Exceptional customer service and products. I needed to return the vest because it was a tad to tight and within a week of returning it, Historical Emporium had processed my return AND sent out the new one which fits perfect. Many compliments on both ties I purchased as well. Quality is top shelf !! Thank you H.E. for the prompt response and great products. Signed, Customer for life
Anonymous Customer
SC, United States
2019-08-09
excellent experience
JWC
AR, United States
2019-08-09
Easy site navigation, accurate description, well packaged and quick delivery.
Pam S
GA, United States
2019-08-09
I received the blouse and when I tried it on, the shoulder seams were extremely rigid and so sharp they dug into my skin and was very uncomfortable. It felt like needles jabbing into my skin, and was downright painful so I knew I couldn't wear it. I immediately called and got a return label emailed to me, and sent it back in the original package. The customer service person was very professional and helpful, checked with someone and verified it was the manufacturer's issue so I would be refunded the entire amount. I was pleased with the service and hassle-free conversation.
Mr. A
LA, United States
2019-08-09
Product as described! Very fast delivery, very friendly user website....
Larry P
ID, United States
2019-08-09
Outstanding delivery time. Ordered on Monday, got my shirt on Thursday. I've been waiting almost six weeks for an order from another clothing dealer. I'm going to order from Historical Emporium for my next purchase. Pleased with the quality of my shirt, thank you.
Jim
VA, United States
2019-08-09
Best price, selection and various sizes of vests I've found including men's clothing in department stores.
Ed
OK, United States
2019-08-09
I celebrated my 78th birthday with the purchase of a Ruger Vaquero 38/357 western six shooter. The web selection of holsters and belts was overwhelming, and only Historical Emporium responded to my request for a specific recommendation. I needed a fair price, but authentic look and quality. Customer service responded quickly with recommendations, options and size advice. Upon ordering my choice, I contacted Customer Service to explain a unique shipping need do to my rural location and lack of postal service. An alternative shipping service was selected at no additional cost, with prompt service. It is clear that Historical Emporium takes customer service seriously.
Mike Hughes
OK, United States
2019-08-08
Very knowledgeable, fast service and friendly people whom I delt with and have recommended you to several others and they loved the product I showed them.
Dgwy
TX, United States
2019-08-08
Its wonderful to find this site sizing info is excellent the advice to measure torso as well as chest and take the larger guarentee a great fit looking forward to my next purchase
Anonymous Customer
ME, United States
2019-08-08
Na
Anonymous Customer
2019-08-08
Great customer service, fast shipping, will recommend
richard
KY, United States
2019-08-08
prompt service
Jason L
AZ, United States
2019-08-08
A lot of choices and easy checkout.
Craig
IL, United States
2019-08-08
I get nearly all my vests from you folks. The selection is great and the fit is accurate. I've received numerous compliments on the vest I've gotten from you. Keep it up!
Papa D
TN, United States
2019-08-06
I had to have the shirt top button loop modified. The button (a cloth knot) would not fit into the loop
David
MT, United States
2019-08-05
Customer service rep was excelent. A great help in finding the proper cross draw holster for my SASS shooting.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2019-08-11

Nita
Houston
Aug 10, 2019
Scratchy shoulders
jwc
Hot Springs Village, AR
Aug 9, 2019
Like it alot
I use a cane for balance. I prefer the knob top since I am not putting too much weight on it. This cane is great for that purpose, also looks great and has a nice heft. Had a different style silver plated one from another outlet and have dropped it several times and the silver plating has dented off, so that is why I got the solid brass. So far so good.
Bob
Hermitage, PA
Aug 9, 2019
Overlap
Got what I was expecting.
Jethro six shooter
Casper , Wy
Aug 8, 2019
Vest
Jethro six shooter
Casper , Wy
Aug 8, 2019
Shirt
Love it fits perfect and comfortable I get lot of compliments.
Larry
American Falls, ID
Aug 8, 2019
Work shirt
Bought a forest green Fundamental work shirt and it is very comfortable for hot weather as the fabric is not real heavy. Fits loose and airy, just what I was looking for.
James O'Quinn
Fredericksburg, Vi
Aug 8, 2019
Great style booster,
Quality and fit we're excellent.
Edward Downs
YALE, OK
Aug 8, 2019
Ed Downs
In that there are no "brick and mortar" outlets in my rural area that allowed me to "touch and feel" the gun belt and holster I needed for my Ruger Vaquero 38/357 revolver (Bisley grip), I did an extensive web search. Prices varied from about $70 to over $300, but only Historic Emporium offered the variety of products and obvious commitment to the entire culture of our American Western history. Customer comments were detailed and very helpful, along with specific recommendations by Historic Emporium Customer Service. The quality of my belt and holster is superb, and size recommendation from Customer service smack on. The steel casing sandwiched between the double layer holster saddle allowed me to hand form the holster to a perfect fit for my Bisley Vaquero (5.5" barrel) in only minutes, with no water soaking needed. The ammo loops are perfectly sized, firmly gripping the 38/357 rounds. The hammer loop was a bit short for the Bisley hammer format, but easily adjustable. The stainless steel revolver with ivory grips presents a stunning and authoritative appearance in this high quality, plain black leather.
MIKE Hughes
OKLAHOMA CITY, OK
Aug 8, 2019
Costumer
Great quality and good workmanship on product
Stephen
Roanoke , Vi
Aug 8, 2019
great quality
Great quality!! This coat is exactly what I was looking for. Its warm and well made. I have bought 5 coats from this site and have been pleased every time. Great service and fast delivery. thanks.
Larry
Amelia, OH
Aug 8, 2019
So...so not satisfied yet
Strephen
Roanoke, Vi
Aug 8, 2019
perfect!!!!
perfect!!it looks just like the pic and arrived fast. Good quality and well made,, I keep it beside my cigars to remember good times at Sheri's ranch and the Bunny ranch. thanks

la grange, Ke
Aug 8, 2019
hat
well made quailty
Chris Wrightsman
Valley Village, Ca
Aug 8, 2019
Pin
This little steampunk pin got me several nice complements at a steampunk cosplay recently. Is was a nice addition to my costume to make me more steampunk appearing.
Susan Spilecki
Brighton, Ma
Aug 8, 2019
Great Look, Once My Tailor Steps In
The size of historically cut shirts can be tricky, as the HE site does say, but it means that I have to get the sleeves shortened to fit me before I wear this. The cloth is lovely quality, and it looks great with the black stock.
Susan
Brighton, MA
Aug 8, 2019
Great Look?
Very thick so very warm, but sweet look!
Rachel
Aug 7, 2019
Super cute!!
Leon
El Paso , Te
Aug 7, 2019
Great for the price
Made in Mexico, this belt has a liner on the inside. The .45 Long Colt bullets slide in easily and the rim of the case hold them in place. Many cartridge belts cost a ton of money but are also made of higher quality leather, so this is a great alternative. My normal waist size is 30 so I got the 36 hoping for a couple extra inches of overlap. No such luck, it fits snugly on the second hole. So give yourself a few extra inches for a casual fit. The instructions say to measure your hips, not your waist, but I didn't believe it and I was wrong. Still very happy with my purchase.
Leon
El Paso , Te
Aug 7, 2019
Nice fit and finish
This vest has an inner lining unlike another I had purchased for a little less about a year ago. It is rugged but still has a high quality feel.
Papa Doyle
Mt. Juliet, Te
Aug 6, 2019
Great shirt
Everything was outstanding except--the top cloth knot button would not go into the cloth loop. Had to have the loop extended about 1/4" for it to fit.
Alain "Doc" Betancourt
Long Beach, CA
Aug 5, 2019
Great Look and Fit!
Love these pants! Great fit and it sits on the waist perfectly. Great color scheme and very durable. I will continue to purchase for them.
Chris Wrightsman
Valley Village, Ca
Aug 5, 2019
Boots
I bought these boots from Historical Emporium because their customer service is so good and I knew in the end I would be satisfied. I called and talked to first them to ensure I had the correct sizing and then ordered them. They came quickly and fit as expected. The toes are pretty square but I knew that when I bought them. That bothered me less than I thought one I had them on. Later I may round them off with a sander but for now I like them as they are. I use them with several costumes I have including a steampunk one and a colonial costume. Good quality.

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