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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2020-10-04

A 20th Century Artifact
OH, United States
2020-10-04
Discovered a sizing issue with the product. The online size selector failed to account for the 4 inch overlap of the double-breasted design, which made a difference of one to two sizes too small. I called Customer Service as soon as I tried on the original vest and discovered the problem. A replacement was found, boxed, and on its way to me 10 minutes later, accompanied by a free return shipment label. The correctly sized replacement arrived ahead of its delivery schedule date.
Doris K
IN, United States
2020-10-04
Great product with lots of comfort
Grant
Auckland, New Zealand
2020-10-04
Very easy to deal with and very responsive when requesting information.
David K
NV, United States
2020-10-02
I was worried because seems like clothing you find at most stores the sizes will vary greatly, with a lean toward the slim European size. Customer service assured me that their shirts are full bodied and just follow the charts provided. I did, and the charts show my size is the size I usually get when I find a manufacture that is true to the size marked. Both the shirts I ordered fit me to a tee. Handsome, rugged and fit like a glove. I will return!
Jimbo
2020-10-02
This site is great! First quality hard to find items shipped fast to your door. Every aspect of my transaction exceeded my expatiations. I will be buying here again.
The K
MI, United States
2020-10-02
Very fast delivery. Returns are a breeze, if needed. I returned a product and received my new product in an amazingly fast time!
Steve
NY, United States
2020-10-02
I have ordered a number of items in the past and have been quite satisfied. However, I could be wrong, but it seems like you had a larger variety of beards.
Don J
TX, United States
2020-10-02
I knew when I saw the western hat that it was the one for me. However, when ordering a hat online, you don't know anything about the sizing of the hat or the quality. This hat was perfect to size and the quality is top notch. The first time I put it on, after about 5 minutes I forgot I had it on. It is so comfortable and it looks great! I chose the pecan color to match my vest. I'm going to get the black one next, at this price you can't go wrong.
Matt S
FL, United States
2020-10-02
My order was packed and shipped in a timely manner. The items that I ordered are of good quality and should serve my costuming needs for many years to come.
Russ
WI, United States
2020-10-02
Good product
Carl
MA, United States
2020-10-02
The times I have contacted Historical Emporium for support they have been entirely courteous and professional -- friendly, even. The quality of the merchandise is good and the prices asked reasonable. I was a bit worried about things in the "COVID-19 Era", but they remain there steadfast and proud. Bravo.
Dr. Z
PA, United States
2020-10-01
As a longtime aficionado of bygone eras and values, I was pleased to discover this online store. It features high-quality products that are well described, taking much of the guesswork out of the online purchase experience. The products I received were exactly as described, and I am very happy with them!
Anonymous Customer
2020-10-01
Great company
Dana L. F
NV, United States
2020-10-01
Love this Shoppe!
TOMMY B
CA, United States
2020-10-01
great company great that its local in the same state and area
Calvin
TX, United States
2020-10-01
Over all service from time of ordering to received our product was asome.
bypass97
OH, United States
2020-10-01
Little confused while trying to make purchased, called got thru quickly, my problem answered quickly and was treated great. After I received my holster, thought I had a problem, called support, got someone quickly that solved what I thought was a problem but really wasn't. Great service from everyone.
Richard C
ID, United States
2020-10-01
So far, I am very pleased with my purchases, and continue to purchase more items in order to complete my Old West wardrob.
George King
CT, United States
2020-10-01
Evidently I have gained wait.
Sonia and Alan
CT, United States
2020-09-30
Jenna was so patient with us. She knew what we were looking for for our wedding. She knows her products very well
Monica
IN, United States
2020-09-30
Nice hat. Fit my husband perfectly. Quick shipping.
David D
OK, United States
2020-09-28
I have always had great service from H.E. The one time I did have to exchange an Item.... they were very courteous on the phone and had the exchange done within the same week. Great place to buy from.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2020-10-04

Kitty
Norton Shores , MI
Oct 2, 2020
Authentic Look
Surprisingly sturdy and will be very warm and comfortable this coming winter. Definitely not suitable for warmer weather.
The Kernel
St. Clair Shores, Mi
Oct 2, 2020
Love it
Very nice holster & belt. I wish the buckle and that part of the belt (with the holes for the buckle) were more robust like the dual belt has.
The Kernel
St. Clair Shores, Mi
Oct 2, 2020
Beautiful
This is a really nice watch for the price!! I have to say it is very impressive
Steff
Whitsundays, Ql, AU
Oct 2, 2020
Ladies Spats
The fabric and quality of making is excellent. The design for putting on however is awkward. I leave the spats on the shoes because the lace needs to be loosened quite a bit to pull up over the shoe to sit properly. I feel maybe buttons might have been a more practical option even though the lacing looks great??
Steff
Whitsundays, Ql, AU
Oct 2, 2020
Abbington Blouse
The blouse is a lovely fabric with elegant lace trim very comfortable to wear. As I like to wear my blouse over my skirt, a tapering design at the back, might have been an added feature enabling it to be worn inside or out side the skirt giving more costume options. There are two features that I would have liked: 1. another button in the collar to hold the collar more correctly 2. better button placement in the breast area so it doesn't open at the bra! Other than those comments, I feel it to be a good period blouse suited to many outfits.
bill
Brooklin, on, CA
Oct 1, 2020
long holster
Beautiful leather and a perfect fit for my navy colt. Very pleased with this holster.
Russ
Allouez, Wi
Oct 1, 2020
Smoking Jacket
Excellent product! Very glad I was able to find this vendor. Russ
Carl
MA
Oct 1, 2020
Beautiful and Functional
I owned two of these skirts before acquiring this one, and this one elegantly solved some of the problems of the earlier models. This is not to slag off on the previous ones, but the added buttons on the waist darts are a blessing. A few evenings ago I was out at my local, outside and "social distancing", wearing an almost entirely Historical Emporium rig (the new black skirt, a new white Yukon waistcoat, and a black "pirate shirt" with lace trim, and picked up a comment of, "You look beautiful". As a six-foot-four bloke that's not a usual comment, but it was welcome anyway. It's not just a "walking skirt" either. At one point in time I needed to actually run in one of these -- and it worked!
Carl
MA
Oct 1, 2020
Gene Kranz would be proud
This waistcoat is nothing short of magnificent. I've wanted a white waistcoat for years, and now I have one. One of the amazing things about it it is that the white-on-white brocade has colour-shifting properties that can make the brocade look a pale shade of glacier-blue in the right light. A masterwork.
Steve
Fullerton, CA
Oct 1, 2020
Great coat if a bit large
This almost exactly as advertised. It looks great. I got the XL/2XL and it's a bit big on me (6'3", 250 lbs.) but I put a suit coat on underneath it and that halped a bit. I will probably still have to have the sleeves taken in a bit. The workmanship on it seems very well done. You will have to iron or steam it to get the wrinkles out. A good value, in my opinion.
Tyler
Wi
Oct 1, 2020
Edgar Striped Trousers
Great pants better then pictured on website. Will buy more from here when able.
Tim Watkins
Notasulga , Al
Oct 1, 2020
Suspenders
Timely service good product
Brother Tom
Orange, CA
Oct 1, 2020
A good look at a reasonable price
I'm a musician who performs 19th century music at historical venues. Historical Emporium has provided many elements of the correct period clothing I wear at the events. The Carrington Frock Coat did not disappoint. The fit and style was perfect for me. The quality of the lining in the coat and the outer fabric give it a very authentic look. It does not have the dreaded cheap costume look that others sell. I'd recommend it to anyone who is serious about having a historically correct appearance.
Richard Chesser
Heyburn, ID
Oct 1, 2020
I like it.
I sits well on me, and is exactly what I was looking for.
bypass
Dayton, Oh
Oct 1, 2020
Exactly what I wanted
Was a little Leary about ordering this holster just from the picture, and after a lot od deliberation and checking to make sure it it should fit my new revolver, I ordered it and glad I did. It is well made, and my revolver, a uberti 1873 cattleman 357 fits looks great and fits great. Highly recommend anyone looking for a nice holster for a revolver to order here. Also the price was great, and I received it in about a week from the date of order.
Michael Cornwell
Blues Springs, Mo
Oct 1, 2020
Long barrel holster
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
Star purchase
This is a beauty. Perfect fit, light enough for summer wear, and warm enough for cool fall tours. And as with all Emporium items, the coat makes you stand prouder and taller because you want to show it off to its fullest potential!
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
Great topper
A great hat! A perfect match for a hat in an 1820s local portrait which is the period portrayed. Makes for a more casual and relaxed look instead of the formal looking top hat.
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
Velvety smooth
Oh my gosh, words fail in describing the great look and feel of this vest. The cut is perfect, the velvet very elegant and overall lightweight for hot summer activities.
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
All buttoned up
Love these trousers. Perfect fit and lightweight for hot summer afternoon tours and events.
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
Very rich
A very rich and luxurious look and feel to this cravat.
Glendon Thomson
Hampstead, Ne, CA
Sep 29, 2020
Very elegant
Took some experimentation to get the right tie knot so that the ascot stayed in position and tight, but overall a very elegant look.
David DiCarlo
Mannford, Ok
Sep 28, 2020
Awesome Vest
As anything I get from Historical Emporium... it looks and fits great with my Steampunk Outfits. Got a lot of compliments on the color. Just need to find the right shirt to go with it now. Thank you again!!

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