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Shopper Award

Historical Emporium Reviews & Ratings


At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2021-02-21

Morten L
2021-02-20
We failed to pay Danish Customs, VAT and import charges due to some misunderstanding with Customs Authorities. Unfortunately the package was then returned to you back in US. But I got in contact with your service staff and they have been extremely helpful to me! The package is now being returned to Denmark, and hopefully I can get it custom cleared this time. So many thanks to you all for your kind attention and assistance! This is definitely not the last time I will buy at your website. Kind regards Morten Lindbo
Fiveo632
TN, United States
2021-02-19
All products were first class. Customer Service was top of the line. Stock was a little sparse on items I needed but overall 5 stars from me.
Nel
FL, United States
2021-02-19
Customer Service was fantastic. I needed to make a change to my order before it shipped and my email was answered right away. The agent handled my request; it didn't delay shipment of my order and my gift came in time for Valentines Day. My husband couldn't be happier with the clothes. Great quality and very true to the period. It was perfect. Thank you!
William Krzysiek
ID, United States
2021-02-19
I purchased a 22lr rough rider black belt and holster ,very happy with my order and will order again I in the future, Thank You, Noel in customer service answered my email questions, Thank You Noel, great customer service.
CHANEY
2021-02-19
Excellent holster
KEN
WI, United States
2021-02-19
OVER ALL...FANTASTIC...SERVICE, GREAT PRODUCTS TO CHOSE FROM, VERY FRIENDLY REP. AT CUSTOMER SERVICE. THANKS FOR YOUR HELP.
Mike
OK, United States
2021-02-19
My order fit perfectly and fit my pistol perfectly my compliments to you and the makers. Thanks
Phillips
TX, United States
2021-02-18
My ignorance on that i did not know this was costume shop, i just googled a cowboy style hat and they where one the the cheapest so i clicked on it with going through website to know it was fake and when I received the hat it was foldable like clothes and very disappointed for spending $100. My other stetson was $140 so i thought it was real genuine cowboy hat not a pimp hat with th feathers ad it arrived. I called customer service explained what I received and yes they said we will refund you but not tax nor shipping nor shipping to send it back! So if you buy from here and did not get what you expected your gonna loose tax shipping both ways approximately $25-30 dollars. Miss interpretation on product description!
John H
TX, United States
2021-02-18
Customer service is responsive, knowledgeable, and overall first-rate. Shipping is very quick. Clothing is nice and generally as described. Sizing seems mostly spot-on but if you do have to return something it's a simple process. I did return one thing for a smaller size and chose to place a new order and return the old (in lieu of an exchange) and that proved very quick and efficient. 100% satisfied with Historical Emporium.
Paul
OK, United States
2021-02-18
I needed a tie or cravat or something for a victorian costume. You had what I needed. More than I needed. It took me two days to look at all your choices and pick a couple out.
Michael Molina
CA, United States
2021-02-18
Awesome
Mrgtou
OK, United States
2021-02-18
I have not been able to actually wear it as much as I would like , so for now its great tool work , awesome shade of color. and it looks good on me !
oldtimer
FL, United States
2021-02-18
Outstanding
Robert w
MI, United States
2021-02-17
I should have ordered one size larger
Tim B
KY, United States
2021-02-17
Great experience
William D
GA, United States
2021-02-17
Outstanding
Calvin
ID, United States
2021-02-17
I had to return my original order for a smaller size and everyone was really great working with me on getting the correct size to me, thanks so much guys!!!
S Florijn
2021-02-17
Very good customer support, courteous and helpful with my order. Quality of the shirts also excellent.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2021-02-21

Riverdale Linen Suit - Natural
Riverdale Linen Suit - Natural
SKU: 006401
Michael
Nashville, Te
Feb 19, 2021
3 piece suit
I ordered 2 sets of this suit for a film project. Good quality, fit, and style. Very happy with my purchase.
Union Suit - Red Long Johns
Union Suit - Red Long Johns
SKU: 001737
G. Man
Sullivan, IL
Feb 18, 2021
Union suit
Union suit was exactly what I wanted. No surprises on this purchase.
Rover Utility Belt - Matte Black Leather
Rover Utility Belt - Matte Black Leather
SKU: 004214
LB Johnson
Grants Pass, Or
Feb 18, 2021
Where'd You Get That?
I scoured the internet for a well made utility belt for women as I'm spoiled by a hands-free lifestyle with no purse strap to bind me which I can fill with much too much stuff. What a lovely surprise to find the Historical Emporium's website. This belt is really nice. Well made, good sturdy zippers, just enough room in the two pockets plus hidden zipper pockets in the back. I really like the front and back buckles, when I wear it over a sweater I can let it out in the back. It's stylish, everywhere I've worn it I've gotten compliments and even sent admirers the link. I got the black with the brass hardware, this belt will last a very long time. If I had a choice of snaps or magnetic closures I would have liked magnetic but it's not a deal breaker. Also, I give this belt 4.5 stars, if the pockets were just a little bigger I would have given it 5 stars. The service was fast, I received it quickly. Highly recommended if your looking for a leather festival belt that's well crafted with good quality materials and is guaranteed to get compliments.
Slouch Hat - Brown
Slouch Hat - Brown
SKU: 001216
George XIV
Cumming, Ge
Feb 17, 2021
Splendid Hat
The har fit perfect, it feels amazing and the complements don't stop, I bought it for my civil war reenactments and I'm pleased with the quality and authenticity of the product, couldn't be happier.
Humboldt Striped Trousers
Humboldt Striped Trousers
SKU: 002570
oldtimer
Orange City, FL
Feb 17, 2021
good ol' days
old west returns
Longview Bib Shirt - Khaki
Longview Bib Shirt - Khaki
SKU: 005152
oldtimer
Orange City, FL
Feb 17, 2021
good ol' days
perfect...!
Khaki Stagecoach Y-Back Suspenders (Long)
Khaki Stagecoach Y-Back Suspenders (Long)
SKU: 003326
oldtimer
Orange City, FL
Feb 17, 2021
Better than a belt
all round perfect fit..
(.44/.45 cal) Western Gun Belt and Holster - RH Draw - Chocolate Brown Tooled Leather
(.44/.45 cal) Western Gun Belt and Holster - RH Draw - Chocolate Brown Tooled Leather
SKU: 003097
Flamedaddy
Shelbyville , Te
Feb 17, 2021
Cowboy holster
Awesome holster! The designs on it are beautiful and the leather is thick and pliable,. First one I received was to big , called them up and explained the problem and received a new one 5 day after I sent the bigger one back. This one fit real good! Very pleased with their product and guarantees!
Floyd Side-Button Shirt
Floyd Side-Button Shirt
SKU: 001947
Sijko
NL
Feb 17, 2021
Nice style!
Workmanship is very good stitching-wise. although the buttons have a tendency to fall off in the washing mashine. The shirt is not pre-shrunk so I suggest choosing a relatively large fit. I dyed mine a stunning red, it turns heads!
Frontiersman Shirt - Natural
Frontiersman Shirt - Natural
SKU: 007857
Sijko
NL
Feb 17, 2021
Excellent Shirt
Very nice fit, attention to detail and style. Comfortable to wear, looks stunning with a waistcoat.

  Reviews from 2021-02-14

Reviews from 2021-02-28  


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