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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2022-09-11

IL, United States
The website is easy to navigate and the images accurately reflect what the product would be when delivered. Overall excellent quality.
I had to make an exchange due to sizing. Customer service was EXTREMELY helpful and courteous in facilitating the exchange!!
Don L
SC, United States
Good quality products, fast reliable shipping.
Bud G
AK, United States
I have been thoroughly impressed with everything that I have purchased from Historical Emporium! The one thing I ordered incorrectly, was quickly exchanged for the correct size. I have yet to purchase anything from Historical Emporium that was exactly as advertised and of great quality!
B Russell
CT, United States
I followed sizing guidelines, but initial product was too snug. I had to return for the next size up. Things would be better if shipping and returns were free. Products are good, but are not on the inexpensive side.
NY, United States
My order was delivered in days before the estimated delivery. Thanks!
Anonymous Customer
MI, United States
Historical Emporium is the best place for suburb Old West gear - the only better resource MIGHT be a connection to a good costumer for western filmmakers. I wear Western clothing, from boots to hats every day, not for re-enactment, and I depend on HE for well-made (seldom Chinese) clothing. The fits are very good, the materials are top grade, and the styling is excellent. HE gets your order out quickly and efficiently. I have never been disappointed. I come to the website frequently to see what new shirts they have - and I even buy the same shirt in different colors because the materials are awesome, comfortable, and sharp looking. I seriously doubt there are customers who are more satisfied with HE than I, but I know there are lots of very happy customers.
NC, United States
I ordered a hat which was the wrong size...totally my fault. I returned it for a smaller size and I was amazed how quickly my new hat came to me!! You guys are THE BEST!
FL, United States
Have been treated very well, will continue to place orders
Colonel D
CA, United States
Fantastic! Excellent quality and quick turnaround on returned merch...
Thomas V
CA, United States
Very efficient. Packed nicely. No concerns.
Customer Reviews by Shopper Approved

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