I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Steve KY, United States
2024-09-09
The overall experience was exceptional.
DOUGLAS A. UNSWORTH, J CA, United States
2022-10-13
Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!)
DOUGLAS A. UNSWORTH, J.D.
Attorney at Law
Valerie OH, United States
2022-11-03
Super fast ship, highest quality workmanship!!!! True to fit was very important!!!! Spectacular!!!!
Mireille M QC, Canada
2023-05-04
Quality fabric and high quality in the workmanship. I highly recommend their products.
Christopher Cato , United Kingdom
2024-02-09
As a returning customer I very much enjoy perusing The Emporium Site to add to my wardrobe.
Prompt delivery again, Thank you .