I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Anonymous Customer , United States
2024-10-25
Not much to say when things turn out perfect
Bill AZ, United States
2023-04-28
I ordered a gun belt/holster and even though I ordered a size that was 2 sizes larger than what I wear in pants (per their recommendation). The great thing was how fast I received a larger size.
Randy alias B AZ, United States
2022-08-18
I am a newbie to reenactment. I purchased the canvas cowboy pants and they were delivered in 3 days. I discovered that I ordered the pants with too small on the waist size. I called customer service, returned the pants and the new one were shipped right away.
The pants that I ordered are very high quality.
Victor MN, United States
2024-08-22
I had a return that was very easy to handle via email. So pleased as a return customer.