Could not have asked for a better experience! We needed a rush order and the team went above and beyond to make it happen for us!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Travis TX, United States
2024-01-11
This company is honest, efficient and their products are 100% authentic and first rate. I buy from their vest collection for everyday wear and could not be more pleased with the style and quality. Sizing is correct, fit and feel is beyond fantastic.
Jeff OR, United States
2024-03-15
Prompt and very helpful customer service, A+
Anonymous Customer , United States
2024-05-24
The emporium is my general store in the 21st century
Paul K RI, United States
2023-05-12
The customer service at Historical Emporium is fantastic. The Items I ordered were sent to me right away.