Can't say enough about the quality and the tailoring. Wow.
David S TX, United States
2023-01-20
Been looking for a tie like this for a long time to go with my western outfit's, now I finally found it. -Thanks
Rod CO, United States
2023-04-13
I wanted to know how quickly I could receive and order once I placed it. The gentleman said that the item I was interested in could arrive in about a week. I placed the order on a Monday, and I was delivered on Thursday the same week. I called again after receiving the order for some general information and the young lady on the phone was super sweet and extremely helpful. I could be happier with the entire experience. I will definitely be ordering LOTS more in the future. Thank You
Martin PA, United States
2023-07-06
Long time customer and will be Cell as long as the Emporium continues to sell outstanding pieces like the one I purchased.
Steve KY, United States
2024-09-09
The overall experience was exceptional.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !