Absolutely great service and contact. Thank you guys!
Robert TX, United States
2022-12-22
I thought the products that I purchased were great. However I ordered them one size to small. I sent them back today and ask for an exchange to the next bigger size.
Kevin S TX, United States
2022-10-21
Amazing quality and pricing. I just wish I had ordered the belt 2" shorter, it is too big for my dad. Is there anything I can do to resolve this or do we just have to make due? Thank you.
Mad S SC, United States
2022-10-14
I searched many sites for the quality and variation you offer. Not only did you succeed in my long search, you gave me many ideas for future costume adventures.
I take Halloween very seriously and will be buying from you much earlier next season.
Thanks,
Rick
Cindy L NE, United States
2023-05-05
Easy peasy!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !