My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.

Love the coat! Goes perfect with the hat I got earlier. If Darth Vader wore a coat it definitely would be this.

Usually you have excellent quality clothes & service, but a sale item I bought from you recently--which I will review--was horribly made, which made me very sad, as I'm always recommending you guys!

Very happy fast shipping

Excellent quality merchandise, customer service and expedited delivery.