Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Thomas MD, United States
2023-08-03
I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog
There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries
But those occasions are few and far between
I'm overall satisfied with the quality of the products that I've purchased
And I will definitely be shopping from their site again in the near future
Michael R. AL, United States
2024-05-17
I was comfortable with the complete experience in this exchange. Thank YouMichael R.