Customer service was great - friendly & helpful folks. Shipping time was great. Initial jacket was WAY too large, even though that is my normal size. Sent it back with a size smaller order. Unlike most online retailers had to pay return shipping & shipping for the next size smaller. Received the reorder and the fit was great except that the sleeves completely covered my hands. Rather than return the item and pay shipping again, I took it to a tailor. In my 70 years I have purchased many coats and jackets and have never had to have the sleeves modified.

Ideal shopping experience: 1) I found the specialty items I had been looking for and had wanted to buy for some time. 2) Inquired on particulars by phone and received courteous and accurate information. 3) Received items by priority mail in just a couple days, though I paid only standard shipping. Excellent! Will be shopping here again soon! Thanks! Stephen

Every aspect of this purchase was fantastic! Thank you!!!

Every aspect of my ordering and delivery and items bought were handled great!

As always, the returns process was smooth and efficient. There are a number of times I find that the size of items is limited, and sometimes I'll try a size that isn't quite right hoping that it will be close enough. When it isn't, returns. As a long-time customer, two of the reasons I keep returning to Historical Emporium are the website's ease of use and the fine quality of the products you sell. Keep expanding your offerings of vintage clothing and keep up the good work!

Excellent service, quality product.