Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Smokey Pickett AZ, United States
2024-02-16
I have used Hist Emp many times over the years and always been satsified with the service. I orderd this particular hat on the 5th and received it on the 7th. Thats fast!
Lawrence CO, United States
2024-03-24
I've made purchases from historical emporium several times before.
I live in the West U.S. (Colorado and New Mexico) and like the frontier style of your shirts. Every shirt I've purchased with this style looks excellent along with my flat-topped western hats and my cowboy boots.
The complete look is true west - not "Hollywood fakey".
I get compliments on what I wear almost every day - from family, friends, and - even from folks I don't know, at a store or shopping mall or gas station for example!
I'll be sure to make further purchases from historical emporium in the future.
Thanks!
- Lawrence Allen
Rich CO, United States
2023-09-15
We are satisfied. She was impressed. A little pricey tho
Brazos VA, United States
2023-04-21
Great products great service.
Anonymous Customer , United States
2024-02-02
I was very happy with the price and quality of products.